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Job Review & Validation

Begins with clear job description



Comparison to jobs of similar nature in
 selected surveys


                                     1
Validation team
Compensation selects job        reviews                   Needs updating?
description and sends to
 appropriate validation        description.
        team.

                                                    Yes                    No


                                                            Validation team
                                                          matches description
                             Go to instructions           with closest generic
                            for job descriptions.             job title and
                                                          responsibility level
                                                           from survey data.




  The position is                                           Compensation
                       NO                      YES        matches salary data
  slotted and an             A match is                   with the average of
 appropriate salary           identified                  position salary data
  grade assigned.                                          from current year
                                                            survey report.



                                                               Changes, if
                            Validation team and             necessary, are made
                             Compensation                   and communicated
                            Manager agree on
                            appropriate salary               to the affected
                                 grade.                        employee.
                                                                                 2
Job Descriptions
Provide the organization with documentation of the major
responsibilities and duties (nature and level of work), job
specifications (knowledge, skills and abilities) and working
conditions which are required for competent performance of
the job.
      Facilitates job-content evaluation.
      Facilitates salary survey exchanges.
      Assists in recruiting efforts.
      Establishes minimum performance standards.
      Assists in defining career paths (succession planning).
      Serves as documentation for legal challenges to compensation
       determinations, job administration and staffing actions.
The job description process typically needs to include the
immediate manager/supervisor, department key manager,
compensation manager, and incumbent, if applicable.3
Job Descriptions

Snapshot of job -- captures most important
elements of job
  – Should cover 80% of job.


Three major sections:
  – General Summary
  – Principle Duties and Responsibilities
  – Knowledge, Skills, and Abilities
                                            4
Job Description Flow Chart


 · New Job              Manager Discusses
· Change to            Job Content with the          Does the Job match
                         Compensation                to an existing Job             Yes
    Job
                            Manager




                                                             No


  Manager writes the                   The Compensation                    Manager initiates the
 job description and                   Manager conducts                       change and
   sends it to the                     the Benchmarking                   communicates this to
   Compensation                        (Internal/External)                   the employee
      Manager




                                                                            The determination
                                                                           of the Salary Grade
          Yes                    Questions???                No               is made and
                                                                            reviewed with the
                                                                                Manager




         Manager                         Compensation                      Final review and
       communicates                    completes the final                 approval by two
        change(s)to                      documentation                        levels of
        employee(s)
                                                                                  5
                                                                             Management
“Administrative Exemption”
 Job Description Preamble
“Administrative Exemption” is granted since the
primary duty of this position is the performance of
office or non-manual work directly related to
assisting the management or general business
operations of the Company with the running of the
business or servicing our customers; and whose
primary duty includes the exercise of discretion
and independent judgment with respect to
matters of significance to the Company.



                                       6
“Executive Exemption”
Job Description Preamble
Number of Employees Supervised = 2 or more

“Executive Exemption” is granted since the primary
duty of this position is management of a customarily
recognized department or subdivision. This position
customarily and regularly directs the work of two or
more other employees. The incumbent’s suggestions
and recommendations are given particular weight as to
hiring, firing, advancement, promotion or other
change of status of other employees.

                                         7
“Learned Professional Exemption”
    Job Description Preamble
“Learned Professional Exemption” is granted since the
primary duty of this position is the performance of work
requiring knowledge of an advanced type in a field of
science or learning customarily acquired by a prolonged
course of specialized intellectual instruction. This position
includes work requiring the consistent exercise of
discretion and judgment, which is predominately
intellectual in character and requires advanced knowledge
generally used to analyze, interpret or make deductions
from varying facts or circumstances.

                                              8
“Computer Professional Exemption”
    Job Description Preamble
“Computer Professional Exemption” is granted since this
position has a primary duty of (A) application of systems
analysis techniques and procedures, including consulting with
users, to determine hardware, software of systems functional
applications; or (B) design, development, documentation
analysis, creation, testing, or modification of computer systems
or programs, including prototypes, based on and related to user
of system design specifications; or, (C) design,
documentation, testing , creation or modification of computer
programs related to machine operating systems; or (D) a
combination of duties described in (A), (B) and (C), the
performance of which requires the same level of skills.
                                                   9
What is a Job Family?

A job family is a group of jobs in a major
work function sharing similar background,
education, and experience requirements.
     Matching positions to job families is done based
      upon the duties, responsibilities, background
      and experience requirements of your positions,
      not the department or business unit that the
      position is in.
     For instance, while Engineering positions (such
      as Field Service) may exist in the Operations or
      Customer Service departments, those jobs are
      matched to an Engineering job family, not
      Operations or Customer Service.         10
What is a Career Level?
     A Career Level is a distinct level of responsibility and proficiency
     within a job family. In each of the job families positions are typically
     assigned to one of the following career levels:

Management               Professional        Technician     Admin.              Hourly
M3 - 3rd Level Manager   P5 - Expert         T3 - Lead      A3 - Lead           H3 - Lead
M2 - 2nd Level Manager   P4 - Advanced       T2 - Skilled   A2 - Skilled        H2 - Skilled
M1 - 1st Level Manager   P3 - Career         T1 - Entry     A1 - Entry          H1 - Entry
MS - Supervisor          P2 - Intermediate
                         P1 - Entry

While the definitions and requirements of the survey’s career
levels are generally consistent across our job families, some
differences exist between different types of job families (e.g.
technical vs. non-technical families). The career levels applicable
to each job family are described in terms of the general
experience/ education, knowledge/skills/abilities, and typical
responsibilities expected at
each level in each family.
NOTE: Executive positions are not assigned career levels,
as all are assumed to be top managers.
                                                                           11
BENCHMARKING MARKET
    & JOB LEVELS (Example)
   MECHANICAL ENGINEER 1 (ENTRY LEVEL position) Bachelors Degree in
    Mechanical Engineering or equivalent experience.

   MECHANICAL ENGINEER 2 Bachelors Degree in Mechanical Engineering
    or equivalent experience, and 2 years of applicable mechanical
    engineering experience.

   MECHANICAL ENGINEER 3 Experience and Training: Bachelors (Masters
    preferred) in Mechanical Engineering or equivalent experience, and 5
    years of applicable mechanical engineering experience.

   MECHANICAL ENGINEER 4 Experience and Training: Masters Degree in
    Mechanical Engineering or equivalent experience, and 8 or more years of
    applicable progressively complex Mechanical Engineering experience

   MANUFACTURING ENGINEER 5. Excludes those with full supervisory
    responsibilities. Experience and Training: Masters Degree in
    Manufacturing Engineering or equivalent experience, and 10 or more
    years applicable progressively complex Manufacturing Engineering
    experience.                                                12
Benchmarking
• Intent is to match base pay to market to
  remain competitive
• Competitive salaries are measured
  through use of published salary surveys.
• Preference is to compare local
  companies that are similar in terms of
  skills required, technological
  sophistication, size, and products.
                                    13
Salary Surveys
          Survey Sources & Quality Considerations
Good
            Clear job or role definitions to ensure “apples to apples” comparisons
            Efforts to support job matching
            Sufficient sample size for statistical inference, i.e., lots of participants!
            Full range of compensation elements and appropriate statistical measures
            Rigorous data auditing and cleaning
            Flexible (electronic) output formats

Bad (Let’s just say, “not so good”)
         Very brief and/or generalized job definition
         Collect average pay per job instead of incumbent-specific data
         Base salary only
         Averages only
         Self-reported data (e.g., professional association surveys of their members)

Ugly
            Statistically biased (e.g., recruiting firm “surveys”)
            Unnamed sources and participants
                       e.g., Monster.com, Salary.com, Payscale .com
                                                                       14
Surveys
 & Appropriate Labor Markets
Appropriate labor market should be
determined by level of position:
   Non-Exempt (and Hourly)
      Local only
   Exempt
      Local primary
      Regional secondary
   Key Employees & Management
      National primary
      Local secondary
                              15
Surveys & Similar Companies
Companies in the salary surveys
meet one or more of the following
criteria
   • Similar size business, i.e. complexity of
     the job is comparable
   • Companies with similar positions
   • Geographic location is in the area from
     which location would recruit to fill the
     position

                                       16
Non-Benchmark Jobs
    Jobs for which you can’t get good data

   Job evaluation is the traditional answer
   “Slotting” of jobs to estimate market
    value can be an alternative
      Link a given job to one or more other
    benchmark positions that have been market
    priced, and thereby assigning it to the same
    reference data.
    Example: slotting an OD Manager against an
    HR Manager and a Compensation Manager
                                       17
Position Matching
   Blended Jobs
Financial Systems Analyst
Match to Financial Analyst, Systems Analyst or both?
1. “Highest Common Denominator” approach (recommended)
Survey Position            Market Median Base Salary
Financial Analyst                    $60,000
Systems Analyst                      $70,000

Reference value for your Financial Systems Analyst should be at least $70,000

2. Weighted average blending of data

Survey Position               Market Median Base Salary       Percentage of job
Financial Analyst                      $60,000                          60%
Systems Analyst                        $70,000                          40%

Reference value for your Financial Systems Analyst should be $64,000
                                                                           18
Weighting Survey Matches
Most situations “simple averaging” (equal weighting) is appropriate
Under certain (limited) circumstances, sources may be more heavily
weighted to put more emphasis on Industry specific sources or
Significantly better match of survey description to your position
Some organizations weight by the number of companies or
incumbents for each data point
Sample criteria for weighting
       Weight 1x: “Meets evaluation standards”
          • acceptable source and match
       Weight 2x: “Very trustworthy source”
          • high quality survey methodology
          • large participant base
       Weight 3x: “Most relevant source/match”
          • highly comparable participants             19
Aging Survey Data
Survey pay statistics are typically “aged” to a common point in time

To “standardize” data from
sources conducted at different dates       3% annual               Aged Aged to Common Date
Survey A: 1/1/09                           data x 1.0450                    7/1/2010
Survey B: 4/1/09                           data x 1.0375                    7/1/2010
Survey C: 7/1/09                           data x 1.0300                    7/1/2010



            To position pay recommendations to be competitive at a certain point in time

                                  Pay policy or ranges effective

Jan 1                                      July 1                                          Dec 31
Lag/Lag            Data Aged to            Lead/Lag             Data Aged to               Lead/Lead


                                                                                20
Communications

Make every effort to clearly communicate your
compensation plan to all employees. However,
understand that the compensation plan is a two-way
responsibility.
        Managers and supervisors are expected to explain and answer
         questions pertaining to the plan.
        And to communicate salary information to employees
                    – Salary range for current position
                    – Salary range for next likely position
        Employees are expected to understand plan details and put forth
         behaviors that will result in expected performance. When
         uncertain about plan practices, employees are expected to ask
         for further explanation or information.
                                                        21

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Job evaluation

  • 1. Job Review & Validation Begins with clear job description Comparison to jobs of similar nature in selected surveys 1
  • 2. Validation team Compensation selects job reviews Needs updating? description and sends to appropriate validation description. team. Yes No Validation team matches description Go to instructions with closest generic for job descriptions. job title and responsibility level from survey data. The position is Compensation NO YES matches salary data slotted and an A match is with the average of appropriate salary identified position salary data grade assigned. from current year survey report. Changes, if Validation team and necessary, are made Compensation and communicated Manager agree on appropriate salary to the affected grade. employee. 2
  • 3. Job Descriptions Provide the organization with documentation of the major responsibilities and duties (nature and level of work), job specifications (knowledge, skills and abilities) and working conditions which are required for competent performance of the job.  Facilitates job-content evaluation.  Facilitates salary survey exchanges.  Assists in recruiting efforts.  Establishes minimum performance standards.  Assists in defining career paths (succession planning).  Serves as documentation for legal challenges to compensation determinations, job administration and staffing actions. The job description process typically needs to include the immediate manager/supervisor, department key manager, compensation manager, and incumbent, if applicable.3
  • 4. Job Descriptions Snapshot of job -- captures most important elements of job – Should cover 80% of job. Three major sections: – General Summary – Principle Duties and Responsibilities – Knowledge, Skills, and Abilities 4
  • 5. Job Description Flow Chart · New Job Manager Discusses · Change to Job Content with the Does the Job match Compensation to an existing Job Yes Job Manager No Manager writes the The Compensation Manager initiates the job description and Manager conducts change and sends it to the the Benchmarking communicates this to Compensation (Internal/External) the employee Manager The determination of the Salary Grade Yes Questions??? No is made and reviewed with the Manager Manager Compensation Final review and communicates completes the final approval by two change(s)to documentation levels of employee(s) 5 Management
  • 6. “Administrative Exemption” Job Description Preamble “Administrative Exemption” is granted since the primary duty of this position is the performance of office or non-manual work directly related to assisting the management or general business operations of the Company with the running of the business or servicing our customers; and whose primary duty includes the exercise of discretion and independent judgment with respect to matters of significance to the Company. 6
  • 7. “Executive Exemption” Job Description Preamble Number of Employees Supervised = 2 or more “Executive Exemption” is granted since the primary duty of this position is management of a customarily recognized department or subdivision. This position customarily and regularly directs the work of two or more other employees. The incumbent’s suggestions and recommendations are given particular weight as to hiring, firing, advancement, promotion or other change of status of other employees. 7
  • 8. “Learned Professional Exemption” Job Description Preamble “Learned Professional Exemption” is granted since the primary duty of this position is the performance of work requiring knowledge of an advanced type in a field of science or learning customarily acquired by a prolonged course of specialized intellectual instruction. This position includes work requiring the consistent exercise of discretion and judgment, which is predominately intellectual in character and requires advanced knowledge generally used to analyze, interpret or make deductions from varying facts or circumstances. 8
  • 9. “Computer Professional Exemption” Job Description Preamble “Computer Professional Exemption” is granted since this position has a primary duty of (A) application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software of systems functional applications; or (B) design, development, documentation analysis, creation, testing, or modification of computer systems or programs, including prototypes, based on and related to user of system design specifications; or, (C) design, documentation, testing , creation or modification of computer programs related to machine operating systems; or (D) a combination of duties described in (A), (B) and (C), the performance of which requires the same level of skills. 9
  • 10. What is a Job Family? A job family is a group of jobs in a major work function sharing similar background, education, and experience requirements.  Matching positions to job families is done based upon the duties, responsibilities, background and experience requirements of your positions, not the department or business unit that the position is in.  For instance, while Engineering positions (such as Field Service) may exist in the Operations or Customer Service departments, those jobs are matched to an Engineering job family, not Operations or Customer Service. 10
  • 11. What is a Career Level? A Career Level is a distinct level of responsibility and proficiency within a job family. In each of the job families positions are typically assigned to one of the following career levels: Management Professional Technician Admin. Hourly M3 - 3rd Level Manager P5 - Expert T3 - Lead A3 - Lead H3 - Lead M2 - 2nd Level Manager P4 - Advanced T2 - Skilled A2 - Skilled H2 - Skilled M1 - 1st Level Manager P3 - Career T1 - Entry A1 - Entry H1 - Entry MS - Supervisor P2 - Intermediate P1 - Entry While the definitions and requirements of the survey’s career levels are generally consistent across our job families, some differences exist between different types of job families (e.g. technical vs. non-technical families). The career levels applicable to each job family are described in terms of the general experience/ education, knowledge/skills/abilities, and typical responsibilities expected at each level in each family. NOTE: Executive positions are not assigned career levels, as all are assumed to be top managers. 11
  • 12. BENCHMARKING MARKET & JOB LEVELS (Example)  MECHANICAL ENGINEER 1 (ENTRY LEVEL position) Bachelors Degree in Mechanical Engineering or equivalent experience.  MECHANICAL ENGINEER 2 Bachelors Degree in Mechanical Engineering or equivalent experience, and 2 years of applicable mechanical engineering experience.  MECHANICAL ENGINEER 3 Experience and Training: Bachelors (Masters preferred) in Mechanical Engineering or equivalent experience, and 5 years of applicable mechanical engineering experience.  MECHANICAL ENGINEER 4 Experience and Training: Masters Degree in Mechanical Engineering or equivalent experience, and 8 or more years of applicable progressively complex Mechanical Engineering experience  MANUFACTURING ENGINEER 5. Excludes those with full supervisory responsibilities. Experience and Training: Masters Degree in Manufacturing Engineering or equivalent experience, and 10 or more years applicable progressively complex Manufacturing Engineering experience. 12
  • 13. Benchmarking • Intent is to match base pay to market to remain competitive • Competitive salaries are measured through use of published salary surveys. • Preference is to compare local companies that are similar in terms of skills required, technological sophistication, size, and products. 13
  • 14. Salary Surveys Survey Sources & Quality Considerations Good  Clear job or role definitions to ensure “apples to apples” comparisons  Efforts to support job matching  Sufficient sample size for statistical inference, i.e., lots of participants!  Full range of compensation elements and appropriate statistical measures  Rigorous data auditing and cleaning  Flexible (electronic) output formats Bad (Let’s just say, “not so good”)  Very brief and/or generalized job definition  Collect average pay per job instead of incumbent-specific data  Base salary only  Averages only  Self-reported data (e.g., professional association surveys of their members) Ugly  Statistically biased (e.g., recruiting firm “surveys”)  Unnamed sources and participants  e.g., Monster.com, Salary.com, Payscale .com 14
  • 15. Surveys & Appropriate Labor Markets Appropriate labor market should be determined by level of position: Non-Exempt (and Hourly) Local only Exempt Local primary Regional secondary Key Employees & Management National primary Local secondary 15
  • 16. Surveys & Similar Companies Companies in the salary surveys meet one or more of the following criteria • Similar size business, i.e. complexity of the job is comparable • Companies with similar positions • Geographic location is in the area from which location would recruit to fill the position 16
  • 17. Non-Benchmark Jobs Jobs for which you can’t get good data  Job evaluation is the traditional answer  “Slotting” of jobs to estimate market value can be an alternative Link a given job to one or more other benchmark positions that have been market priced, and thereby assigning it to the same reference data. Example: slotting an OD Manager against an HR Manager and a Compensation Manager 17
  • 18. Position Matching Blended Jobs Financial Systems Analyst Match to Financial Analyst, Systems Analyst or both? 1. “Highest Common Denominator” approach (recommended) Survey Position Market Median Base Salary Financial Analyst $60,000 Systems Analyst $70,000 Reference value for your Financial Systems Analyst should be at least $70,000 2. Weighted average blending of data Survey Position Market Median Base Salary Percentage of job Financial Analyst $60,000 60% Systems Analyst $70,000 40% Reference value for your Financial Systems Analyst should be $64,000 18
  • 19. Weighting Survey Matches Most situations “simple averaging” (equal weighting) is appropriate Under certain (limited) circumstances, sources may be more heavily weighted to put more emphasis on Industry specific sources or Significantly better match of survey description to your position Some organizations weight by the number of companies or incumbents for each data point Sample criteria for weighting Weight 1x: “Meets evaluation standards” • acceptable source and match Weight 2x: “Very trustworthy source” • high quality survey methodology • large participant base Weight 3x: “Most relevant source/match” • highly comparable participants 19
  • 20. Aging Survey Data Survey pay statistics are typically “aged” to a common point in time To “standardize” data from sources conducted at different dates 3% annual Aged Aged to Common Date Survey A: 1/1/09 data x 1.0450 7/1/2010 Survey B: 4/1/09 data x 1.0375 7/1/2010 Survey C: 7/1/09 data x 1.0300 7/1/2010 To position pay recommendations to be competitive at a certain point in time Pay policy or ranges effective Jan 1 July 1 Dec 31 Lag/Lag Data Aged to Lead/Lag Data Aged to Lead/Lead 20
  • 21. Communications Make every effort to clearly communicate your compensation plan to all employees. However, understand that the compensation plan is a two-way responsibility.  Managers and supervisors are expected to explain and answer questions pertaining to the plan.  And to communicate salary information to employees – Salary range for current position – Salary range for next likely position  Employees are expected to understand plan details and put forth behaviors that will result in expected performance. When uncertain about plan practices, employees are expected to ask for further explanation or information. 21