9. HOW
REGULARITY
• Length: 15-30 min
• Recurrence: Weekly / biWeekly
ATTENTION
• All the time and focus to just one person
OBLIGATION
• Create action items
• Track and check accomplishment
FOCUS
• Resolve problem – not person
10. HOW
Control mood: positive, open and friendly
Start with explanation of need again
Send out RECURRING appointments with LINK
Allocate room / place WITHOUT DISTURBANCE
Generate personal spaces per person
Create page template WISELY
Inform Team 121s are about to be launched
Do you think there are steps missing?
11. HOW
Free-form meeting, NOT a Status Report
Manager does 90% listening / 10 % talking
Use open-ended question
Feedback: Positive + Value-added
Issues has to be resolved
This definition origins from Sales – when you need to get in touch with your customer.Being a PM / supervisor / mentor, your colleague / employee / subordinate is your customer.It consumes values, goals …… that obtains from you.
Effective communication:FlowLevels
The supervisor-employee relationship is the fundamental organizational unit within the County structure. All teams are built on those. One-to-one meetings are a forum for communication from supervisor to employee, as well as from employee to supervisor.
When employees are informed the feeling of involvement increases, along with the sense of ownership that results in job satisfaction and productivity. The employee's role is to take responsibility for what they need from you as their supervisor. Your responsibility is to provide support and add value that helps the employee perform well.
When employees are informed the feeling of involvement increases, along with the sense of ownership that results in job satisfaction and productivity. The employee's role is to take responsibility for what they need from you as their supervisor. Your responsibility is to provide support and add value that helps the employee perform well.Find out about the employee’s current level of morale, stress, etc.Track the status of Performance and Development GoalsLearn if there are obstacles to goal achievement that need to be removedDiscuss specific issuesProvide value-added feedbackProvide coachingShare formal and informal information about the unit and organization
Topics TBDLengthFormat*Open-ended questions !!!
Add agendaHOW TO PREPARE !!!
Add agendaHOW TO PREPARE !!!
Add agendaHOW TO PREPARE !!!
Add snapshots from 121 confluence pagesAdd Sample of tracking tool
Add snapshots from 121 confluence pagesAdd Sample of tracking tool