ITShades.com has been founded with
singular aim of engaging and
enabling the best and brightest of
businesses, professionals and
students with opportunities,
learnings, best practices,
collaboration and innovation from IT
industry.
This document brings together a set
of latest data points and publicly
available information relevant for
Insurance Industry. We are very
excited to share this content and
believe that readers will benefit from
this periodic publication immensely.
Town of Haverhill's Summary Judgment Motion for Declaratory Judgment Case
I-Byte Insurance march 2021
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I-Bytes
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March Edition 2021
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About Us
Who We are Aim of this I-Byte Reasons to talk to us
ITShades.com has been founded with
singular aim of engaging and
enabling the best and brightest of
businesses, professionals and
students with opportunities,
learnings, best practices,
collaboration and innovation from IT
industry.
This document brings together a set
of latest data points and publicly
available information relevant for
Insurance Industry. We are very
excited to share this content and
believe that readers will benefit from
this periodic publication immensely.
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates.................................................................................................................................................11
3. Rewards and Recognition Updates...................................................................................................................16
4. Customer Success Updates................................................................................................................................19
5. Partnership Ecosystem Updates.......................................................................................................................20
6. Environment & Social Updates........................................................................................................................24
7. Miscellaneous Updates......................................................................................................................................28
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Financial, M & A
Updates Insurance Industry
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Financial, M&A Updates
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Allianz X (Germany) invests 34.5 million euros in Canadian fintech Purpose
Financial
Allianz X, the digital investment unit of Allianz, has acquired a stake in the Canadian
fintech company Purpose Financial. In a dedicated financing round, Allianz X invested
in newly issued shares for the equivalent of 34.5 million euros, making it the
second-largest external shareholder. Allianz X will also have a seat on Purpose
Financials’ Board of Directors. The transaction is subject to the approval of the
regulatory authorities. Purpose Financial was founded in 2013 and has since established
three successful lines of business: Purpose Investments, a digital asset management
service for private clients and institutions, currently with approximately 10 billion
Canadian dollars in assets under management; Purpose Advisor Solutions, a technology
and service platform for independent financial advisors, currently servicing
approximately 2 billion Canadian dollars in assets; and Thinking Capital, a digital
lending and fintech platform for SME companies, which has originated over 1 billion
Canadian dollars in loans in collaboration with major banks and other partners. Allianz
X's investment will help Purpose Financial build out its infrastructure for further growth
and continue to expand its product offering. In addition, the investment is a first step
towards a deeper strategic collaboration between Purpose Financial and Allianz.
Executive Commentary
“Purpose Financial is a disruptor in the Canadian financial services landscape,
having established a unique position in its market, particularly with its digital
platform for financial advisors. The company is also well positioned for further
growth in asset management and SME lending. We see various opportunities to
capitalize on joint business opportunities going forward, for example in developing
and distributing retirement solutions and investment products,” said Deal & Project
Manager at Allianz X.
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Allianz China Life to become wholly-owned subsidiary of Allianz China Insurance
Holding
Allianz (China) Insurance Holding Co., Ltd. (AZCH) and CITIC
Trust Co., Ltd. (CITIC Trust) have signed an equity transfer
agreement for AZCH to acquire 49 percent shares of Allianz China
Life Insurance Co., Ltd (AZCL) from CITIC Trust. After the
transaction, AZCL will become a wholly-owned subsidiary of
AZCH. The equity transfer agreement demonstrates the strong
confidence and long-term commitment of Allianz Group to the
China market. By leveraging Allianz’s global management
experience, advanced digital technology and brand value, Allianz
will help AZCL continue to provide professional and
comprehensive life insurance solutions for a growing number of
local customers in China.
Executive Commentary
Board Member of Allianz SE and Chairman of AZCH, said:
“China is an important strategic market for Allianz Group.
Consequently, Allianz has been pursuing the 100 percent
ownership of our life entity since the opening up measures were
announced by the government in 2019. The signing of the equity
transfer agreement today is an important step in the right
direction.”
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Genworth Financial (USA) Announces Sale of Its Interest in Genworth Mortgage
Insurance Australia Limited
Genworth Financial, Inc. announced that its wholly owned subsidiaries
Genworth Financial International Holdings, LLC and Genworth Holdings,
Inc. have sold, through an underwritten agreement, approximately 214.3
million shares in Genworth Mortgage Insurance Australia Limited ("Genworth
Australia") at A$2.28 per share. This represents Genworth's entire ownership
position in Genworth Australia. Settlement of the sale will occur on March 3
(Sydney time). Completion of this transaction will result in a payment of
approximately USD$247 million under our outstanding AXA promissory note,
pursuant to its terms as amended by the parties in connection with this
transaction. Following this payment, the net proceeds available to Genworth
will be approximately USD$123 million. As previously announced, Genworth
will continue to prepare for a potential partial IPO of Genworth's U.S.
Mortgage Insurance (U.S. MI) business, subject to market conditions as well
as the satisfaction of various conditions and approvals.
Executive Commentary
"We're pleased to take this additional step in our revised strategic plan. This
transaction will help enhance our holding company liquidity ahead of our
near-term obligations, including our debt due in September 2021 and
upcoming AXA liabilities due in 2022," said Genworth President and CEO.
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9. Financial, M&A Updates
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The Hartford (USA) Announces Fourth Quarter And Full Year 2020
Financial Results, 2021 Outlook For Select Business Metrics
• Fourth quarter 2020 net income available to common stockholders of $532 million ($1.47 per diluted share)
decreased 2% from fourth quarter 2019, and core earnings* of $636 million (core earnings per diluted share* of
$1.76) rose 22% from fourth quarter 2019
• Full year 2020 net income available to common stockholders of $1.7 billion ($4.76 per diluted share)
decreased 17% from full year 2019. Full year 2020 core earnings of $2.1 billion ($5.78 per diluted share)
increased 1% from full year 2019
• Net income ROE for the trailing 12-month period ended Dec. 31, 2020, was 10.0% and core earnings ROE*
for the same period was 12.7%
• Book value per diluted share was $50.39, compared to $43.85 at Dec. 31, 2019; book value per diluted share
excluding accumulated other comprehensive income (AOCI)* rose 8% to $47.16
• Commercial Lines combined ratio of 91.8 compared with 98.2 in fourth quarter 2019; underlying combined
ratio* of 90.7 was 5.2 points better than fourth quarter 2019 with underlying margin improvement across Small
Commercial, Middle & Large Commercial and Global Specialty. Commercial Lines included $28 million, before
tax, or 1.3 points of COVID-19 losses in the quarter
• Group Benefits net income margin was 3.9% in fourth quarter 2020 compared with 10.5% in the year prior.
Core earnings margin* was 3.3% in fourth quarter 2020, compared with 10.6% in the year prior. Group Benefits
experienced excess mortality of $152 million, before tax, or 8.1 points of margin impact, in fourth quarter 2020,
primarily caused by direct and indirect impacts of COVID-19
• Capital management actions include a quarterly dividend increase of 8% to $0.35 per common share,
payable Apr. 2, 2021 to shareholders of record at the close of business on Mar. 1, 2021, and the previously
announced share repurchase authorization of $1.5 billion, effective Jan.1, 2021 through Dec. 31, 2022
Executive Commentary
“We have been through one of the most turbulent years in recent history, which was shaped by the
COVID-19 pandemic, the economic shutdown, social unrest and a significant number of catastrophe events.
Despite these challenges we delivered strong core earnings of $2.1 billion, or $5.78 per diluted share, and a
twelve-month core earnings ROE of 12.7 percent. In the P&C business, underlying margin expansion
reflects higher pricing, disciplined underwriting, and operating efficiencies through our Hartford Next
initiative. Our investment portfolio performed well with strong partnership returns. Group Benefits results
in the fourth quarter were impacted by higher mortality rates in Group life primarily related to COVID-19,”
said The Hartford’s Chairman and CEO.
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Key Financial Highlights
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Helvetia (Switzerland) Venture Fund takes stake in Zurich-based start-up Taxly
The Helvetia Venture Fund is investing in Taxly. The Zurich-based tax tech company
provides a simple solution for completing and filing tax returns. Prompted by specific
questions, the customer is guided through the process and ends up with a filled-out tax
return. The software was developed jointly with tax experts. A flat fee (CHF 25 up to age
25, CHF 49 for everyone else) is charged for completing a simple tax return. The fee is
higher for more complex tax cases such as property owners. Taxly also offers a B2B
model that allows tax advisers to use the Taxly software. The start-up was founded in
2019 and launched its own product range in February 2020 for the cantons of Aargau,
Basel-Land, St.Gallen and Zurich There are a lot of expats and students among Taxly's
users. Taxly aims to use funding from the financing round to further improve its offering
for the coming tax period and extend it to other cantons. In addition to the funding
investment made through the Venture Fund, Helvetia also aims to establish operational
cooperation with start-ups. Taxly offers some interesting link-ups here: for instance
under Helvetia's "Home" ecosystem, which Money Park, Switzerland's largest
independent mortgage and real estate specialist, is part of. Acquiring property always
throws up questions regarding tax and tax-optimized financing.
Executive Commentary
"With Taxly we are piloting an interesting complementary service for sections of our
customer base. On the other hand, our financing and real estate experts provide help
with tax-optimized property searches and financing", is how founder and CEO
describes the partnership.
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11. Financial, M&A Updates
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CNO Financial Group (USA) Reports Fourth Quarter and Full Year
2020 Results
• Net income was $111.8 million, or $0.80 per diluted share compared to
net income of $278.0 million, or $1.84 per diluted share in 4Q19 (including
$193.7 million, or $1.28 per diluted share, related to a tax benefit from a tax
planning strategy).
• Net operating income (1) in 4Q20 was $86.0 million, or $0.61 per
diluted share, compared to $78.6 million, or $0.52 per diluted share, in
4Q19.
• Net income for the year ended December 31, 2020, was $301.8 million,
or $2.11 per diluted share, compared to $409.4 million, or $2.61 per diluted
share, in 2019 (including $193.7 million, or $1.23 per diluted share, related
to a tax benefit from a tax planning strategy).
• Net operating income (1) for the year ended December 31, 2020, was
$362.3 million, or $2.53 per diluted share, compared to $290.0 million, or
$1.85 per diluted share, in 2019.
Executive Commentary
"CNO reported strong fourth quarter and full year results in the face of
a very challenging year," said chief executive officer. "I am particularly
pleased with the continued momentum in our Consumer Division and
our expanding digital and direct-to-consumer capabilities, which offset
COVID-related weakness in other areas. Our results throughout the
pandemic and in the historically low interest rate environment
demonstrated the resiliency of our diverse product portfolio and
distribution networks. I am very proud of our dedicated associates and
exclusive agents that helped us deliver on our promises to customers."
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Key Financial Highlights
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CNO Financial Group (USA) Acquires DirectPath
CNO Financial Group announced that it has acquired DirectPath, LLC, a
leading national provider of year-round, technology-driven employee
benefits management services to employers and employees. It provides
personalized benefits education, advocacy and transparency, and
communications compliance services that help employers reduce
healthcare costs and assist employees with making informed benefits
decisions. DirectPath's education services engage and enroll employees
in worksite benefits plans through face-to-face, virtual and telephonic
enrollment. The company's advocacy and transparency services help
employees select cost-effective medical providers and resolve claims
issues, while enabling employers to reduce administrative and healthcare
costs. Its communications compliance services manage governance and
regulatory communications for corporate benefits plans.
Executive Commentary
"DirectPath brings to CNO best-in-class benefits management services
and enhanced enrollment capabilities that are in high demand by
employers and employees," said executive officer. "With this
acquisition, we are extending our worksite business to significantly
broaden our solutions portfolio, technology capabilities and distribution
reach for the post-COVID workplace environment."
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Financial, M&A Updates
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Legal & General Group (UK): Bruntwood SciTech expands into the ‘Golden Triangle’
with major new acquisition and strategic partnership in Cambridge
Bruntwood SciTech, the UK’s leading property provider dedicated to the growth of the science and technology sector, has acquired a long leasehold over Melbourn
Science Park from TTP for £46.2m and will work closely with the local planning authority in the coming months to develop a new ambitious masterplan for the 16.4
acre site; creating a long term vision for the future growth of the science park as a leading science and technology cluster in Cambridge. The new strategic partnership
will see Bruntwood SciTech and TTP, which has many years of experience of working in life sciences, combine forces to support the further growth and development
of the Park and establish a new Innovation Services programme which will provide Bruntwood SciTech’s community of over 500 science and technology businesses
with additional access to venture capital, new markets, products and prototyping opportunities. This will complement the Park’s new life sciences incubator, further
leveraging TTP’s expertise in science and engineering innovation and helping to create new exclusive links across Bruntwood SciTech’s network of innovation districts.
Located nine miles south of Cambridge city centre, Melbourn Science Park is currently home to the Park’s freeholder TTP, as well as companies including AstraZeneca,
SPT Labtech, Cellular Highways and LEX Diagnostics. Bruntwood SciTech’s expansion into the golden triangle signals its continued commitment to developing
specialist infrastructure and ecosystems to support the growth of the UK science and tech sector, and the creation of over 20,000 high value jobs over the next 10 years.
The strategic move further reinforces Bruntwood SciTech’s position as the leading property provider to the sector and comes following the recent publication of
Government plans for the development and expansion of the OxCam Arc which will see it transformed into one of the world’s premier growth corridors and leader in
sustainability, helping to create thousands of jobs and drive investment.
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Progressive (USA) Expands Commercial Lines Products with Acquisition of
Protective Insurance
The Progressive Corporation and Protective Insurance Corporation announced
that they have entered into a definitive agreement under which Progressive has
agreed to acquire all of the outstanding Class A and Class B common shares of
Protective for $23.30 per share in cash, for a total transaction value of
approximately $338 million. The acquisition is expected to close prior to the end
of the third quarter of 2021, subject to customary closing conditions, including
receipt of certain required regulatory approvals and approval of Protective’s Class
A shareholders. Protective’s Board of Directors has unanimously approved the
transaction, based on the unanimous recommendation of the Special Committee
of the Board. Certain Protective shareholders owning approximately 35% of
Protective's outstanding Class A common stock that had previously entered into a
contingent sale agreement terminated their obligations to close the transactions
under that agreement and entered into a voting agreement with Protective and
Progressive in support of the sale to Progressive.
Executive Commentary
“As a leader in commercial auto insurance, we’re excited to expand our
capabilities with the expertise Protective offers in larger fleet and affinity
programs and by providing additional product lines for us to add to our
portfolio,” says Commercial Lines President. “Our Commercial Lines
business provides one of our greatest opportunities to expand our addressable
market and grow. This move allows us to add products that will help us
support larger fleets and brings expertise in workers’ compensation coverage
for the transportation industry, which are new areas of business for us and can
help us to meet the needs of our commercial customers. We look forward to
working with the employees of Protective and appreciate the knowledge they
bring.”
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15. Financial, M&A Updates
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Swiss Re (Switzerland) reports strong underlying performance in 2020, despite
large losses related to COVID-19, and reaffirms a positive outlook
• Swiss Re Group net loss of USD 878 million for 2020
• Excluding COVID-19 claims and reserves (pre-tax) of USD 3.9 billion, Group net income
rose to USD 2.2 billion from USD 727 million in 2019, return on equity (ROE) of 7.3%
• Property and Casualty Reinsurance (P&C Re) net loss of USD 247 million; excluding
COVID-19 impact, net income of USD 1.3 billion and ROE of 13.2%
• Nominal price increases of 6.5% achieved in January 2021 P&C Re renewals; focus on
portfolio quality allows for an improved 2021 normalised combined ratio estimate of less than
95%
• Life and Health Reinsurance (L&H Re) net income of USD 71 million; excluding
COVID-19 losses, net income of USD 855 million and ROE of 10.4%
• Corporate Solutions turnaround ahead of plan; excluding COVID-19 losses, net income
increased to USD 393 million, with an ROE of 16.5%
• Life Capital successfully closed ReAssure sale, delivering a dividend of USD 1.5 billion to
the Group; continued dynamic growth at iptiQ
• Strong return on investments (ROI) of 3.5%
• Swiss Re maintains a very strong capital position, with a Group Swiss Solvency Test (SST)
ratio as of 1 January 2021within the new target range of 200–250%
• Board of Directors to propose a stable dividend of CHF 5.90 per share
Executive Commentary
Swiss Re’s Group Chief Executive Officer Christian said: “The COVID-19 pandemic
continues to affect communities and businesses across the globe. The start of vaccination
efforts brings hope that the situation will improve soon. Our Group has gone through this
crisis with confidence and strength, and in our role as a shock absorber we are doing our part
to help mitigate the challenges of the pandemic and improve resilience to future systemic
risks. From the start of the pandemic, we took a disciplined and prudent approach to building
reserves as actual claims have been slow to come in. While some further COVID-19 losses
are expected in 2021, we have dramatically reduced relevant exposures in P&C lines. I am
very encouraged by broad-based improvements in portfolio quality and underwriting
margins in P&C Re and Corporate Solutions, including in the January renewals.”
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Key Financial Highlights
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Solutions Updates
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Assurant (USA) Global Automotive Introduces Automotive Training
Academy by Assurant
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Solution Description
Assurant, Inc. a global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases like automobiles today announced the introduction of Automotive
Training Academy by Assurant – its modernized and expanded automotive training program delivered in the classroom, at dealerships, and online via the Assurant Virtual Learning Platform. After
acquiring American Financial & Automotive Services (AFAS) in 2020, Assurant has combined its legacy training programs, leveraging its best-in-industry offerings and teams to provide the most
comprehensive training curriculum in the automotive market. The Automotive Training Academy utilizes a hands-on approach for in-person and in-dealership training that allows attendees to not only
learn, but also practice new and innovative techniques. Interactive teaching methods such as group discussions, simulated role-play experiences, and performance evaluations are used in correlation
with the latest automotive training curriculum to enhance the attendee’s understanding and proficiency with the course material. The training includes courses in:
• F&I Training
• Advanced F&I Training
• Sales Training
• Sales Manager Training
• Service Advisor Training
• Leadership Training
• Compliance Training
With Assurant’s Virtual Learning Platform, automotive professionals unable to attend in-person training or those wanting to sharpen the skills they learned in the classroom, can utilize an on-demand
option available at any time. The Assurant Virtual Learning Platform education curriculum is always being enhanced with materials reflective of the ongoing automotive market changes.
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Chubb (USA) Launches BLINK by Chubb®, a New Brand that Simplifies
Insurance for Digitally Savvy Consumers
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Solution Description
Chubb announced the launch of BLINKSM by Chubb®, a new brand focused on delivering easy, effortless and affordable
insurance products for digitally savvy consumers. Blink is a suite of Chubb-backed consumer insurance products that the
company's affinity and digital broker partners will be able to offer to their customers, supplementing their own products and
services with relevant offerings that can deepen customer relationships and loyalty. The first Blink product, available now in
25 states, is personal cyber protection. With the financial strength, product breadth and underwriting excellence offered by
Chubb, the world's largest publicly traded property and casualty insurer, Blink offers more than just a new digital insurance
option. With Blink, customers get Chubb's deep insurance expertise, world-class claims service as well as an end-to-end
digital experience to make the purchase and service experience effortless. Blink offers flexible, customizable coverage
options. Policies are modular, and written in plain, understandable language. In short, the coverage is crafted for consumers
who are just beginning to identify their insurance needs and for those who know exactly what coverages they want.
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Chubb (USA) Introduces Next Generation of Crime Insurance to Help
Protect Firms Against Theft by Employees and Outside Criminals
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Solution Description
Chubb has introduced its next generation of crime insurance offering, The Chubb Pri marySM Commercial Crime
Insurance, to help companies of all sizes and industries protect themselves from criminal activity both inside and
outside their organizations. The Association of Certified Examiners in its 2020 Report to the Nations finds that
occupational fraud caused organizations to lose more than $3.6 billion globally from 2018-2019. Additionally, the
FBI's Internet Crime Complaint Center in its 2019 Internet Crime Report reported it received 23,775 business email
compromise complaints, resulting in $1.7 billion in losses.
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LGIM (UK) launches first pure Hydrogen Economy ETF in Europe
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Solution Description
Legal & General Investment Management (LGIM) has announced the launch of the L&G Hydrogen Economy UCITS ETF, which provides investors with exposure to the
long-term investment opportunity offered by the transition to a low-carbon, hydrogen economy. This includes the technologies and firms that are enabling the production of
cheaper, clean forms of hydrogen and those that are expected to play an integral role in the hydrogen economy. It will build on and complement LGIM’s existing suite of
sustainable thematic ETFs, such as the L&G Clean Energy UCITS ETF and the L&G Battery Value-Chain UCITS ETF. As policy and economics start to align towards an
economy based on sustainable energy, LGIM has launched this strategy to provide investors with a precision tool to add exposure to the hydrogen economy value chain to their
clean energy investments. This hydrogen ETF can be used alongside the above funds to allow investors to increase exposure to the clean hydrogen economy alongside their
investments in clean energy generation and energy storage. By employing a dynamic, actively designed investment strategy by LGIM that leverages GlobalData’s unrivalled
proprietary database of companies engaged in the hydrogen industry, the ETF will seek to gain exposure to the full hydrogen value chain. This means companies with a
minimum market cap of $200 million, including electrolyser manufacturers, hydrogen producers, fuel-cell manufacturers, specialist mobility providers, fuel-cell component
suppliers, key industrial and utility companies, and others in the supply chain. The global drive to cut carbon emissions is progressing and for the hydrogen sector in Europe,
policymakers are encouraging these industries to switch to ‘green’hydrogen produced without fossil fuels, which could reduce up to 830 million tonnes of global CO2 emissions
according to IEA. This launch follows growing demand from clients and prospective investors, and aims to capitalise on the combination of low-carbon government policies,
technological advances, and cheaper components that is facilitating the growth of the hydrogen economy, which is expected to be worth $2.5 trillion in revenues and $11 trillion
in infrastructure potential by 2050.
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Progressive (USA) Launches Flo Chatbot
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Solution Description
Progressive’s iconic brand spokesperson, Flo, is a well-known personality in the hearts and minds of insurance customers. Progressive is launching a new text to
speech chatbot featuring Flo’s voice to create personal experiences for customers who are looking for insurance advice. The voice-enabled chatbot is an expansion
of the alliance between Progressive and Microsoft with the goal of streamlining the customer inquiry process while delivering differentiated digital experiences to
policy holders, meeting people wherever they are within their customer journey. Consumers and customers can ask Flo insurance related questions and will
experience the virtual Flo’s voice: it’s just as polite, reassuring and matter of fact as she is on Progressive’s advertising and social media. If you ask the virtual Flo,
“What is liability?” it will provide an answer and direct the inquirer to resources on Progressive’s website or to a trained insurance agent to help. Or if you ask for
an insurance quote, it will reply with a link to the company website with more information. Customers can also ask more light-hearted questions like, “Flo, can
you tell me a joke?” They will receive answers from the Azure AI-powered chatbot in Flo’s personality and voice. Flo has been Progressive’s spokesperson since
2008. Progressive created the original Flo chatbot with Azure AI capabilities including Azure Bot Service and Azure Cognitive Services in 2017 and now has
updated the Flo chatbot using the neural text-to-speech service , for a customized voice feature with Speech Service within Azure AI. Progressive recently deployed
the experience from the existing chatbot architecture that allows access to the chatbot via multiple endpoints. The Flo voice experience is currently available on
the Google Assistant app on cell phones and enabled smart speakers. Progressive is continuing to expand the experience and expects soon to enable an auto
insurance quote within the experience itself. Expansion to more voice-enabled endpoints is also under consideration.
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Rewards & Recognition
Updates Insurance Industry
23. R & R Updates
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Aflac (USA) on Ethisphere's World's Most Ethical Companies List for
15th Consecutive Year
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Aflac, a leading provider of supplemental insurance products in the U.S., announced it has once again been named as one of
the World's Most Ethical Companies by Ethisphere, a global leader in defining and advancing the standards of ethical business
practices. This is the 15th consecutive year that Aflac has appeared on the prestigious ethics list, making it the only insurance
company to hold this distinction every year since the inception of the honor in 2007. According to Ethisphere, the World's
Most Ethical Companies assessment process is grounded in Ethisphere's proprietary Ethics Quotient® and includes more than
200 questions on culture, environmental and social practices; ethics and compliance activities; governance; diversity and
initiatives that support a strong value chain. The process serves as an operating framework to capture and codify the leading
practices of organizations across industries and around the globe. This year's survey included specific questions to probe how
applicants adapted and responded to the global health pandemic; environmental, social and governance factors; safety; equity
and inclusion, as well as social justice issues.
R&R Description
24. R & R Updates
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CNO Financial Group (USA) Named a 2021 Training Top 100 Winner
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CNO Financial Group was named as a 2021 Training Top 100 Winner. This marks the tenth consecutive year CNO or
one of its family of insurance brands has been recognized as one of the world's best training companies. CNO earned
a spot on the Training Top 100 rankings based on several factors, such as total training budget, scope of training
programs provided, training linked to business and business unit goals. As part of an editorial refresh, the Training Top
125 Award was recently rebranded to the Training Top 100 Award. Training magazine ranks companies' excellence in
employer-sponsored training and development programs.
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Unum (USA) Ranks Among World’s Most Ethical Companies
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Employee benefits provider Unum is one of the World’s Most Ethical Companies for its “unwavering commitment to
business integrity.” The recognition was made by The Ethisphere® Institute, a non-profit that defines and measures
corporate ethical standards. Unum is one of 135 companies to make the list, spanning 22 countries and 47 industries.
To compile the list, Ethisphere evaluated company culture, environmental and social practices, ethics and compliance
activities, governance, diversity, and initiatives to support a strong value chain. This year, the process also included
how applicants adapted and responded to the global health pandemic, environmental, social and governance factors,
safety, equity, inclusion and social justice. To achieve this high standard, Unum participates in Corporate Compliance
and Ethics Week; has a Code of Conduct and confidential Ethics/Whistleblowing Hotline; a robust Data Loss
Prevention Program and a Social Justice Fund to help community organizations fight racism and injustice.
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27. Customer Success Updates
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Largest law firm in the North East chooses Legal & General's (UK) New-
castle Helix as new home
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Legal & General Capital announces that it has completed a major letting with Womble Bond Dickinson (WBD), the largest law firm in the
North East, at its Newcastle Helix urban regeneration scheme, a landmark 24-acre innovation quarter in Newcastle’s city centre. Newcastle
Helix is a unique partnership between Legal & General, Newcastle City Council and Newcastle University, bringing together industry leaders,
businesses, and top researchers into this internationally renowned innovation cluster. It is a sustainable urban development which combines
prestigious commercial and residential space with first class research and education facilities. It is already home to many companies including
leading tech and science businesses and offers flexible workspace solutions. In a move planned for 2022, WBD's Newcastle office of around
450 staff will take up to 47,500 square feet in The Spark, a c.100,000ft² office building in the centre of the Newcastle Helix regeneration
scheme. The building, which is currently under construction, is due to complete in December 2021. WBD has a strong history of involvement
in Newcastle Helix and recently advised Newcastle City Council on its joint venture with Engie to develop low carbon district energy
infrastructure projects, including the urban green energy scheme at the heart of Newcastle Helix.
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29. Partner Ecosystem Updates
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Aflac (USA) Global Investments Announces Strategic Partnership with Sound
Point Capital Management, LP
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Aflac Global Investments, the asset management subsidiary of Aflac Incorporated, announced today that it is partnering with Sound
Point Capital Management, LP (Sound Point) to create a new asset management business focused on the real estate loan market. Aflac
Global Investments has made an initial $1.5 billion allocation to the newly created Sound Point Commercial Real Estate Finance,
LLC, with $500 million of this amount dedicated to providing transitional and other debt financing to support economically
distressed communities designated as Qualified Opportunity Zones. Upon regulatory approval, Aflac will hold a 9.9% minority
interest with the ability to grow our stake over time in line with future growth of the new venture. Opportunity Zones were created
by the Tax Cuts and Jobs Act of 2017 to drive economic development and job creation by encouraging long-term investments in
economically distressed communities nationwide. Aflac's decision to provide critical lending support for Opportunity Zones
illustrates the company's ongoing commitment to its Environmental, Social and Governance (ESG) program. Companies like Aflac
and Sound Point are raising the bar on responsible investing and helping to empower diverse investors.
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American Equity (USA) Expands into Middle Market Private Credit with Adams Street;
Announces Plans to Form Joint Venture to Bring Asset Class to Other Insurers
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American Equity Investment Life Holding Company, a leading issuer of general account annuities, and Adams Street
Partners a global leader in private markets investments, announced they have reached an agreement to form a joint
venture for co-developing insurer capital-efficient products in middle market credit, with American Equity initially
committing up to $2 billion to the investment strategy. Under the terms of the agreement, American Equity and Adams
Street will form a new management company that intends to sponsor and manage investment vehicles established
primarily to invest in secured loans to US middle market private companies backed by private equity sponsors. Adams
Street has deep experience across the entire spectrum of private markets and currently manages $44 billion of assets
across primary, secondary, growth equity, credit and co-investment strategies. In Private Credit, Adams Street pursues
debt investment opportunities in middle market companies across the entire capital structure.
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Poste Italiane (Italy): PostePay SpA requires the activation of the issuing licenses
BANCOMAT®, PagoBANCOMAT® and joins BANCOMAT Pay®
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BANCOMAT SpA and PostePay SpA, leading national operators in the field of debit and prepaid cards, announce the extension of
the current collaboration aimed at also activating the issuing license in the BANCOMAT® and PagoBANCOMAT® areas. This is in
addition to the already operational license in the "acquiring" field for the acceptance of the aforementioned cards by post offices,
Postamat ATMs, as well as merchants affiliated with Postepay. The initiative is also aimed at accelerating the adoption in Italy of
co-badge cards”And the App for payment transactions, in order to support the digitization process, expanding the possibilities and
ease of dissemination and acceptance of payments and withdrawals, both by card and digitally. In fact, considering the strong and
progressive acceleration of digital payments, BANCOMAT and PostePay intend to expand the types of services available and their
operating methods available to their customers also in digital contexts. In line with this objective, the scope of collaboration between
PostePay and BANCOMAT will be further expanded also through the implementation by PostePay of the BANCOMAT Pay ®
service , in order to offer customers additional methods of digital payment and P2P money exchange. via App.
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SCOR (France) partners with Senseye to develop ROI LOCK
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Developed jointly by SCOR and Senseye, a leading industrial software company, ROI LockTM is a product guarantee that
refunds the subscription cost of Senseye’s award-winning Predictive Maintenance (PdM) solution - Senseye PdM
Complete - if its customers do not achieve full return on investment within 12 months. Senseye PdM Complete is used by
manufacturers to detect potential industrial machinery failures well in advance, thereby avoiding unplanned downtime
events and improving the operational efficiency of their industrial assets. By helping to manage the potential financial
risks associated with using new PdM technology, this partnership between SCOR and Senseye is accelerating the benefits
of Industry 4.0 for manufacturers. Senseye PdM is used by a growing number of industrial organizations, including top
Fortune 500 companies, to monitor and predict the condition of their industrial machinery assets automatically, at scale
and in real-time. By using the software, organizations across a range of sectors have halved levels of unplanned downtime,
streamlined spare parts inventories, and cut maintenance costs by up to 40 per cent.
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Environment & Social Updates
Insurance Industry
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Assurant (USA) Donates $25,000 for NADA Foundation’s Emergency Relief
Fund at NADA Show
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Assurant, Inc., a global provider of lifestyle and housing solutions that support, protect and connect major consumer
purchases like automobiles, donated $25,000 during the recent NADA Show for the National Automobile Dealers
Association (NADA) Foundation’s Emergency Relief Fund. During NADA’s first-ever virtual Show, Assurant
celebrated along with the NADA Foundation with a virtual check presentation on Feb. 11 to support the Emergency
Relief Fund’s mission. Started in 1992, the Emergency Relief Fund offers financial help for auto and truck dealership
employees who have been impacted by natural disasters. In 2020 alone, more than $430,000 was distributed to 433
dealership families devastated by Hurricanes Laura and Sally in Alabama, Florida, Louisiana and Texas, as well as
impacted by wildfires in Oregon and the powerful derecho in Iowa.
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Prudential (UK) offers NeuroFlow platform to improve mental health of
disability claimants
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Behavioral health conditions impact 50 million Americans. Despite the growing need for resources, insufficient access to care remains the
greatest barrier to addressing issues including anxiety, depression, grief, and substance use disorder. Prudential Group Insurance (Prudential),
a business unit of Prudential Financial, Inc. is helping to improve access to care by offering NeuroFlow®, a behavioral health and care
management solution and tool, to its disability insurance claimants. Prudential believes this access will help improve disability outcomes for
its claimants, including helping them return to work. NeuroFlow provides access to care coordination services and crisis intervention, as well
as self-service tools for psychoeducation, relaxation, coping skills training and more. The platform leverages data analytics and artificial
intelligence to inform measurement-based care such as identifying at-risk claimants and to recommend tools and content through the app
intended to improve their disability experience and outcomes. Unlike other mental health applications, users will have access to a real-life care
coordinator for additional support. As part of its commitment to managing its claims effectively and helping claimants return to work,
Prudential’s work with NeuroFlow expands its prominent behavioral health resources, including manager sensitivity training and ongoing
industry research to address the three barriers to mental health improvement: awareness, stigma and access to care.
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Sun Life (Canada) donates $100,000 to support underrepresented researchers
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Sun Life is donating $100,000 to The Emily Stowe Society at Women's College Hospital Foundation to empower and
support underrepresented communities. The donation will establish The Sun Life Awards for Excellence in Research.
Preference will be given to researchers or scholars who identify as female or gender-diverse, are from the Black
community and who specialize in diabetes or mental health research in the Black community. This donation aligns with
Sun Life's Diversity, Equity and Inclusion (DE&I) commitment to address health inequities in communities historically
underrepresented from a funding and research perspective, and who see a greater risk of diabetes and mental health
challenges. The Emily Stowe Society is named in honour of Dr. Emily Stowe, Canada's first woman doctor and the
founder of Women's College Hospital. It is dedicated to breaking down barriers to careers in health sciences research. The
Sun Life Awards for Excellence in Research will help increase the number of women and underrepresented scholars in
health, research and leadership positions.
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Travelers (USA) and the Travelers Championship to Match Up to $1 Million
in Donations to The Hole in the Wall Gang Camp After Devastating Fire
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The Travelers Companies, Inc. and the Travelers Championship today announced a joint commitment to match up to $1
million in donations to The Hole in the Wall Gang Camp in the wake of a significant fire on Friday night that destroyed a
number of buildings on the grounds of the camp in Ashford, Connecticut. The Hole in the Wall Gang Camp, which was
founded in 1988 by to provide a summer getaway for children living with serious illnesses, serves more than 20,000 children
and family members each year through a variety of year-round programs – all free of charge. Since 2007, Travelers has
supported The Hole in the Wall Gang Camp, including its innovative Hospital Outreach Program, which brings the spirit, joy
and healing power of camp to children in hospitals throughout the Northeast and mid-Atlantic. For the past 14 years, The Hole
in the Wall Gang Camp has been a primary beneficiary of the Travelers Championship, the PGA TOUR event held every year
in Cromwell, Connecticut, whose net proceeds are donated 100% to charity. In addition to supporting the camp financially,
Travelers employees help prepare the camp’s grounds and program areas for the arrival of campers and their families.
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39. Miscellaneous Updates
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Ping (China) An Announces the Closing of Global Mezzanine Fund
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Ping An Insurance (Group) Company of China, Ltd. is pleased to announce that its main offshore investment and asset
management platform, China Ping An Insurance Overseas (Holdings) Limited (PAOH), has closed the Ping An Global
Mezzanine Fund. The Ping An Global Mezzanine Fund raised USD307 million from clients’commitments and a credit
facility provided by Goldman Sachs. Ping An Overseas Holdings is also an investor in the fund. The Mezzanine Fund's
investments will focus on private corporate debts such as mezzanine and unitranche loans in overseas markets. It
provides its limited partners the opportunity to invest alongside Ping An in a strong institutional asset class. The fund’s
investment strategy builds on Ping An’s more than 10 years of successful private debt investment in China and
overseas.
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