A webinar on detecting deceptionin investigation interviews. Expert investigator and CFE Don Rabon shares strategies for detecting deception in language. To view the webinar recording visit: http://i-sight.com/detecting-deception-investigation-interviewing-skills/

1. Detecting Deception: Investigation Interviewing Skills
Don Rabon
Expert Investigator, Author, Instructor
dwrabon@msn.com

2. Click to edit Master title style
Introduction
• Click to edit Master text styles
Don Rabon
- fdsfds
Don Rabon, CFE, author, speaker, instructor and former investigative
director, has more than 34 years of experience conducting training in
interviewing techniques, detecting deception and investigative disclosure
analysis. Rabon is the author of many books, including Interviewing and
Interrogation 2nd Edition and Fraud Related Interviewing. Rabon is
retired from the North Carolina Justice Academy, North Carolina
Department of Justice, where he served as Deputy Director.
Joe Gerard
Joe Gerard is the VP of Sales & Marketing at i-Sight, a leading provider
of web-based case management software for corporate investigations.
He’s worked with companies like Dell, Coke, Allstate, BP and more than
100 others to implement improved investigative processes that leverage
best practices and case management.

3. Deception
Deception is most certainly with us

4. Deception
Deception has been with us for a good
long while:

5. Deception

6. Click to edit Master title style
Deception
• Click to edit Master text styles
- fdsfds

7. Deception edit Master title style
Click to
• Click to edit Master text styles
- fdsfds

8. Deception edit Master title style
Click to
• Click to edit Master text styles
- fdsfds

9. Deception edit Master title style
Click to
• Click to edit Master text styles
- fdsfds

10. Deception edit Master title style
Click to
• Click to edit Master text styles
- fdsfds

11. Deception edit Master title style
Click to
• Click to edit Master text styles
- fdsfds

12. Deception edit Master title style
Click to
• Click to edit Master text styles
- fdsfds

13. Deception edit Master title style
Click to
• Click to edit Master text styles
- fdsfds

14. Deception edit Master title style
Click to
• Click to edit Master text styles
- fdsfds

15. Click to edit Master title style
Deception
• Click to edit Master text styles
- fdsfds

16. Click to edit Master title style
Deception
• Click to edit Master text styles
- fdsfds

17. Click to edit Master title style
Is This Person Telling Me The Truth?
• Click to edit Master text styles
- fdsfds

18. Click to edit Master title style
Poll
• Click to edit Master text styles
- fdsfds
Poll Question #1

19. Ask Yourself: Master title style
Click to edit
• Click to edit Master text styles
- fdsfds
Professionally, why is it important for you to
know if someone is telling you the truth?

20. Click to edit Master title style
Ask Yourself:
• Click to edit Master text styles
- fdsfds
What are the consequences if you do not
accurately make the truth/deception
assessment?

21. Click to edit Master title style
Poll
• Click to edit Master text styles
- fdsfds
Poll Question #2

22. Click to edit Master title style
Ask Yourself:
• Click to edit Master text styles
How do you determine if someone is truthful
- fdsfds
or not?

23. Click to Deception
Detecting
edit Master title style
• Click to edit Master text styles
Detecting deception as it relates to the
- fdsfds
interviewing process – putting it into
perspective

24. Detecting Deception
The template for detecting deception

25. Click to edit Master title style
A Definition of Deception
• Click to edit Master text styles
- One person
- fdsfds
- Intentional
- Mislead
- Another
- Deliberately
- No prior notification
- Not asked to do so

26. Deception Is…
Learned behavior

27. Deception Is…
Learned at a very early age

28. Deception Is…
18 to 36 months

29. Click to edit Master title style
The Key to Unlocking the Door to Deception
• Click to edit Master text styles
- fdsfds
Noting changes in behavior
and . . . . . . .

30. Click to Deception
Detecting
edit Master title style
• Click to edit Master text styles
- fdsfds
Exploring the topic on the table when the
change occurred with our additional
questions

31. Click to edit Master title style
Detecting Deception
• Click to edit Master text styles
- fdsfds
The Deception Template

32. Deception edit Master title style
Click to
01.Click to edit Master text styles
• Concealment 02.
- fdsfds
- Easy to do

33. Deception edit Master title style
Click to
•
01.Click to edit Master text styles
Concealment 02.
- fdsfds
- Easy to do
- Passive

34. Deception edit Master title style
Click to
01. Concealmentstyles
• Click to edit Master text 02.
- fdsfds
- Easy to do
- Passive
- A B __ D

35. Click to edit Master title style
Poll
• Click to edit Master text styles
- fdsfds
Poll Question #3

36. Deception edit Master title style
Click to
•
01.Click to edit Master text styles
Concealment 02.
- fdsfds
- Easy to do
- Passive
- A B __ D
- Most often missed by
experienced interviewers

37. Deception edit Master title style
Click to
Concealment text styles
• Click to edit Master Falsifying
- fdsfds

38. Click to edit Master title style
Deception
•
Concealment text styles
Click to edit Master Falsifying
- fdsfds
- Passive - More difficult form
- Active

39. Deception edit Master title style
Click to
Concealment text styles
• Click to edit Master Falsifying
- fdsfds
- More difficult form
- Active
- “Do” something

40. Click to edit Master title style
Deception
•
Concealment text styles
Click to edit Master Falsifying
- fdsfds
- More difficult form
- Active
- “Do” something
LIE !

41. Click to edit Master title style
Deception
Concealment text styles
• Click to edit Master Falsifying
- fdsfds
- Two errors:
- Deception clues
(symptoms)
- Mistake
(reveals truth)

42. Click to edit Master title style
Deception
Concealment text styles
• Click to edit Master Falsifying
- fdsfds
Probing Questions - - > -Two errors:
-Deception clues
(symptoms)
-Mistake
(reveals truth)

43. Deception edit Master title style
Click to
Concealment text styles
• Click to edit Master Falsifying
- fdsfds
Probing Questions - - > - Two errors:
Path of Distortion - Deception clues
3 Options for the (symptoms)
deceiver - Mistake
(reveals truth)

44. Deception edit Master title style
Click to
Concealment text styles
• Click to edit Master Falsifying
- fdsfds
Probing Questions - - > - Two errors:
Path of Distortion - Deception clues
Maximize (symptoms)
- Mistake
(reveals truth)

45. Deception edit Master title style
Click to
Concealment text styles
• Click to edit Master Falsifying
- fdsfds
Probing Questions - - > - Two errors:
Path of Distortion - Deception clues
Maximize (symptoms)
Minimize - Mistake
(reveals truth)

46. Deception edit Master title style
Click to
Concealment text styles
• Click to edit Master Falsifying
- fdsfds
Probing Questions - - > - Two errors:
Path of Distortion - Deception clues
Maximize (symptoms)
Minimize - Mistake
Equivocate (reveals truth)

47. Click to edit Master title style
Equivocate
- •Dialogic –Master text styles
Click to edit
from a question – closed question – “do,
- fdsfds
is, are, did”
- Answer does not relate to the question
- It is intentional that the answer does not relate to
the question

48. Click to Deception
Detecting
edit Master title style
• Click to edit Master text styles
- fdsfds
The Role of Anxiety in Detecting Deception

49. Key: The Concept of Anxiety style
Click to edit Master title
• Click to edit Master text styles
- fdsfds
“Distress or uneasiness of mind caused by
fear of danger or misfortune”

50. Click to edit Master title style
Anxiety Continuum
• Click to edit Master text styles
- fdsfds
Concealment Falsification
100
Distortion Path
0

51. Click to edit Master title style
Salient Deception Clues
Individual is:
• Click to edit Master text styles
- - Less certain – use of modifiers;
fdsfds
- Fewer factual statements
- Mention their own experience less often
- Passive voice
- Use of the second person, pronouns
- Refers to past events less often – historical present
- Shorter message duration
- Adaptors – internal, self and object;
- Hand gestures
- Speech errors
- Response latency will increase

52. Click to edit Master title style
Response Latency
Question . . . .textAnswer
• Click to edit Master . styles
- fdsfds
Question . . . . . Answer
Question . . . . . . . . . . . . . . . Answer
Silence
Vocal
Verbal

53. Mistake
Reveals the truth

54. Click to edit Master title style
Questions
• Click to edit Master text styles
- fdsfds
If you have any questions, please submit them now.
Thank you for taking the time to attend today’s webinar.
If you have any questions about the information covered in the webinar,
please contact:
Joe Gerard Don Rabon
jgerard@i-sight.com dwrabon@msn.com