Retail Ignition

WE ACCELERATE THE
DESIGN AND
DEVELOPMENT OF NEW
PRODUCTS, SERVICES
AND EXPERIENCES…

THE 10 TYPES OF INNOVATION
PROFIT MODEL NETWORK
PRODUCT
PERFORMANCE PRODUCT SYSTEM SERVICE CHANNEL
BRAND
CUSTOMER
ENGAGEMENTSTRUCTURE PROCESS
CONFIGURATION
Focused within the enterprise
OFFERING
Focused on the core product
EXPERIENCE
Focused at the customer

…AND WE MAKE COOL
SHIT THAT MAKES YOU
RICH AND FAMOUS

ON HOSTING/SPEAKING DUTIES FROM IRIS
Dave Caygill
Matt Rebeiro Cal Mackenzie
John Grant
Peter Wilson
Benj Chilcott

TODAY’S PANEL
Jonathan Epstein
Sentient
James Keady
Samsung
Marcus Dennison-Smith
Cafe Nero
Sean Mckee
Schuh
Marc Overton
Cisco
Alex Kayser
yReceipts
Sam Ashken
Blippar
Jenny Griffiths
SnapFashion
Sarah McVittie
Dressipi
Steve Aird
Street Bees
Radha Davies
Consultant

Choice cuts: views from the coal face of retail (Panel)
James Keady, Samsung UK
Marcus Dennison-Smith, Caffé Nero
Sean McKee, schuh
10.20–10.40am Break
Test and Earn:
Choosing where to place your bets as a business leader
David Caygill, iris
James Bidwell, Springwise
Innovation applied.
Demos from companies creating the future
Alex Kayser, Yreceipts
Marc Overton, Cisco
Sam Ashken, Blippar
Steve Aird, Street Bees
War stories from the trenches of transformation (Panel)
Radha Davies, Consultant
Sarah McVittie, Dressipi
Alex Kayser, Yreceipts
12pm Lunch
8–8.30am Registration & Breakfast
Welcome
David Caygill & John Grant, iris
Disrupting Choice
Matt Rebeiro, iris
Be mean or be meaningful
John Grant, iris
The Amazon Effect
Calum Mackenzie, ex Amazon
Shopping with Gen Y and Gen Z
Peter Wilson, iris
Innovation applied.
Demos from companies creating the future
Sarah McVittie, Dressipi
Jonathan Epstein, Sentient
Jenny Grifﬁths, Snap Fashion
THIS MORNING’S AGENDA

THE STATE OF RETAIL IN 2017
John Grant

IN A MOMENT OF MASSIVE ECONOMIC AND
POLITICAL UNCERTAINTY A NEW U.S. PRESIDENT
STEPS UP TO GIVE HIS INAUGURATION ADDRESS…

Confidential © 2016 13
So, first of all, let me assert my firm belief that the only thing
we have to fear is...fear itself - nameless, unreasoning,
unjustified terror which paralyzes needed efforts to convert
retreat into advance. FRANKLIN.D. ROOSEVELT 1933

‘SURF’S UP’
2017 IN RETAIL

STERLING -20%: BIGGER FALL THAN 1992 DEVALUATION

EVERYTHING FROM AVOCADO TO TV’S NOW MORE EXPENSIVE

CHRISTMAS – MORE THAN ALRIGHT FOR SOME
Like for Like Dec Sales 
+1%Year on Year (BRC)
ALDI Dec Sales 
+15%Year on Year (ALDI)

“2016 saw consumer spending growth sign off with a very strong
quarter, but the headline number masks a story of softening
spend growth as the year came to an end.This could be an early
indication of things to come as consumers seem to have entered
2017 with more caution, citing worries about inﬂation and the
triggering of article 50. Looking ahead, all eyes will be on
whether this year will see households begin to feel squeezed by
rising prices, leading to a sustained fall in consumer spending on
discretionary items in favour of their day-to-day essentials.” 
- Paul Lockstone, managing director at Barclaycard

ECONOMIC CONFIDENCE
IN JULY EVERY
REGION EXCEPT
LONDON HAD
NEGATIVE
EXPECTATIONS
BY SEPTEMBER
EVERY REGION EXCEPT
NORTH EAST/YORKS
HAD BOUNCED BACK

44% OF UK FASHION RETAILERS FINANCIALLY VULNERABLE (OPUS)

RETAIL BRANDS STILL RIDING HIGH
2011 2016

2017: A YEAR FOR BUILDING ON WHAT’S BEEN WORKING?
CLICK AND COLLECT
TRANSPARENCY
MOBILE ‘SHOPPING’
24/7
VISITORS & STAYERS
RATIONALISED RANGES
SERVICE/EXPERIENCE
SEE NOW BUY NOW
EVENTS & LAUNCHES
FRM (FANBASE CRM)

THE HARDEST THING MAY BE GETTING THE MOOD MUSIC RIGHT?

DISRUPTING CHOICE
Matt Rebeiro

+20% DECISION
SIMPLICITY
+96% loyalty
+86% conversion
+115% advocacy
=

1. SINGLE SERVE (NO CHOICE) 
 
2. CURATION (SOME CHOICE) 
 
3. CUSTOMISATION (CONTROLLED CHOICE)

1. SINGLE SERVE  
(NO CHOICE)

90,000 1,350

2. CURATION/FILTERING 
(SOME CHOICE)

TWO SIDES OF THE SAME COIN
CURATION
=
BRAND-LED
FILTERING
=
USER-LED

3. CUSTOMISATION 
(CONTROLLED CHOICE)

SO, WHAT’S YOUR CHOICE PLAY?
• SINGLE SERVE when the ends is more important than the means
• CURATE/FILTER when the decision has some cultural signiﬁcance
• PERSONALISE when the product is an extension of the consumer’s identity

WHY BE MEAN WHEN YOU  
CAN BE MEANINGFUL?
John Grant

DIFFERENTIATE  
 
OR DIE BY A
THOUSAND CUTS

PARTICIPATION
POSITIONING
TRANSPARENCY

Shoppers might be expecting this, and not a flat roofed industrial plant

“Sainsbury's Holme Farm' is actually a packing
plant on an industrial estate.”
DAILY MIRROR
Shoppers might be expecting this, and not a flat roofed industrial plant

SO MANY DIFFERENTWAYS TO BE DIFFERENT

HARD YARDS BUT WORTH IT
CEO Dave Lewis claims
customers are now
returning as his focus on
“what makes Tesco unique”
and communicating that to
customers helps turn
around the business.

THE SHOP SOCIAL WINDOW

TALKING POINT RETAIL

72% OF MILLENNIALS WILLING TO PAY MORE TO BUY FROM
COMPANIES COMMITTED TO MAKING A POSITIVE SOCIAL OR
ENVIRONMENTAL IMPACT

UX CX RX

OMOTENASHI

Samsung Backstage Best Manufacturer
Training Portal for the third year in a row with
70% of the vote. ISELLMOBILE AWARDS
‘We have moved away from focusing on the technical
specifications of a device and now focus on how our devices
add value to the consumer’s life. Our approach to training is
to empower the staff with the knowledge that they need to
be able to relay a confident demonstration to consumers
that highlights how they can use their phone to meet their
needs. We use Samsung Backstage to host video
demonstrations so that staff are able to refresh their
knowledge around this at any time they wish.’ Liz McAuliffe,
training manager

SHOPPING WITH GENS Y & Z
Peter Wilson

SHOPPING WITH GENS Y & Z:
HOW TO BUILD BRANDS WITH RETAIL INFLUENCE

1980-1995 
 Digital Adopters 
1995-2010
Digital Natives

SPECIFICALLY, WE SOUGHT TO
UNDERSTAND HOW THEY SHOP
What are the key differences and similarities between
them?
What are their desires, needs and shopping habits?
What are the best channels to reach them to influence
their purchases?
And how should brands engage them throughout
the shopping process?

METHODOLOGY
Online Quant:
purchase behaviour
trends (900
respondents)
Qualitative video diary
over 6 weeks
(45 respondents)
Social Intelligence
listening across social
media
(1.1m social
interactions)

PEOPLE LIKE THESE
Bruno, Brazil, Gen Z
Rafaela, Brazil, Gen Y
Gautam, US, Gen Y
Brittney, US, Gen Z Sian, UK, Gen Y
Daniel, UK, Gen Z

THE HEADLINES

SHOPPING = CULTURE

INFLUENC
E
FROM 2D
INFLUENCE
BRAND
SHOPPER

SHOPPER
INFLUENC
E
TO 3D
INFLUENCE
INFLUENC
E
BRAND
PEER GROUP
SHOPPER
INFLUENC
E
BRAND

A FLUID, SOCIAL CYCLE OF
INFLUENCE AND
INFLUENCING
BRAND
PEER GROUP
SHOPPER
ACTIVE
OWNERSHIP
COMPLETE
PURCHASE
PURCHASE
CHANNEL
INSPIRATION
VALIDATION

They are more inclined to herd behaviour than
independent behaviour
TRUTH OR MYTH?

They are more inclined to herd behaviour
than independent behaviour
TRUTH OR MYTH?
TRUTH:They invite and embrace influence
from trusted and collective sources

They are fickle and impulsive: the ‘swipe-right’ generations
TRUTH OR MYTH?

They are fickle and impulsive: the ‘swipe-
right’ generations
TRUTH OR MYTH?
MYTH.They ALWAYS seek to purchase
something they have had the chance to
screen and vet

They care less about physical retail
experiences and prefer to execute their
shopping online
TRUTH OR MYTH?

They care less about physical retail
experiences and prefer to execute their
shopping online
TRUTH OR MYTH?
MYTH. Physical retail experience still plays a
critical role: it’s where expectation needs to
meet reality

They just want the moment of purchase to be
as easy as possible
TRUTH OR MYTH?

They just want the moment of purchase to be
as easy as possible
True for Gen Y, but Gen Z also want to
celebrate their purchase
TRUTH OR MYTH?

Post-purchase, they proudly display their
spoils via social media
TRUTH OR MYTH?

Post-purchase, they proudly display their
spoils via social media
They warily share purchases as the need for
validation reaches its peak
TRUTH OR MYTH?

THE 6 BIG IMPLICATIONS TO BECOME
‘A BRAND WITH RETAIL INFLUENCE’

1. CELEBRATE COMMUNITIES OF SHOPPERS 
WHO SHARE THE SAME VALUES

Confidential © 2016Confidential © 2016 99
GLOBAL EXAMPLE?
2. GIVE THEM A COLLECTIVE
EXPERIENCE WITH A
PERSONAL TOUCH

3. MAKE YOUR PRODUCT CULTURALLY
RELEVANT WITH SMART PARTNERSHIPS

4. HELP THEM EXPERIENCE AND BUY
YOUR PRODUCT IN THEIR CHANNELS

5. MAKE THE ACT OF PURCHASE
SUPER SIMPLE AND SUPER SOCIAL

6. HELP THEM ENJOY OWNING THEIR NEW PRODUCT:
BEFORE, DURING AND AFTER THEY BUY

INNOVATION APPLIED
Demos from companies creating
the future

–Johnny Appleseed
www.
http://dressipi.com/

Copyright © 2016 Sentient Technologies LLC. All rights reserved.Copyright © 2016 Sentient Technologies LLC. All rights reserved.
AI-Powered Customer
Experiences
Jonathan Epstein
Chief Marketing Officer, Sentient Technologies
Retail Ignition 2017

Copyright © 2016 Sentient Technologies LLC. All rights reserved.
3%

97%

20162006
*Gartner

RIGHT PRODUCTS
RIGHT PRICE
RIGHT CONTEXT

“
“
 
 
AI is the new UI
– Accenture Technology Vision 2017

$143M
in total funding
9 years
platform & technology
development
37 Patents
submitted to date; 12 patents issued
100+ Employees
HQ in San Francisco with offices in San
Jose and Hong Kong
We know AI.
Founded by the team that developed the technology that became Siri.

Sentient Aware uses visual conversation
to detect in-the-moment shopper intent and
deliver personalized recommendations.
Sentient Ascend brings the power of AI
to testing and audience engagement—
evolving high-performing layouts based on
interactions with the target audience.
Sentient is Delivering Intelligent Commerce
Our suite of AI-powered products drives personalization and
engagement across the entire customer journey to deliver
transformational improvement in revenues and conversion.

AWARE
Product 
Catalog
User
Deep Granular
Understanding  
of Products
Real-Time Understanding
of Shopper’s Intent and
Preferences
AWARE Connects Each Shopper with  
Products They Love

In Multiple Contexts and Multiple Touchpoints

For Fashion and Home Categories
EYEWEAR
JEWELRY & WATCHES
DRESSES/BLOUSES
HANDBAGS
PANTS
FOOTWEAR HOME GOODS

Customers seeing:
Aware Delivers Uplifts Across Many Key
Business Indicators
20%+ 
increase in
conversion rates
25% 
improvement in
search-to-cart
rates
10–15% 
increase in average
order value
merchandising of  
90%+ 
of their catalogs

New Capabilities 
Shop the Look

New Capabilities 
Text/Tag to Model integration
Objective: Build richer dataset on catalog, enable conversational UI and search integration

New Capabilities - Search Integration
Objective: Enable Aware on high traffic entry point on multi-brand retailers sites

TEST YOUR FULL
FUNNEL
Optimize your entire funnel
ACHIEVE GAINS
DURING TESTING
Ascend optimizes
throughout the test process
as it finds the winning
design
GET BETTER
RESULTS,
QUICKER
Do a year’s worth of A/B
testing in a single month
TEST MORE
Tests dozens of ideas at
once, and all of their
combinations too
TEST FASTER
10-100X faster than
traditional A/B or MVT
AUTOMATE YOUR
TESTING
Ascend manages the
entire testing program so
you can focus on ideas,
not administration
Ascend AI Testing vs. A/B Testing

40,000
Visitors in 3 weeks
434%
Increase in
CTR
28,800
Test combinations
13%
Increase in
average order
value
16%
Increased
conversions to the
checkout page
3
Weeks of
testing
4
Page
funnel
tested
38%
more conversions160
15
changes
tested
possible
designs
Best-performing design:
Customer Successes

“
“Your AI will be a key point of
distinction for your business
vs. your competitors.
– Accenture Technology Vision 2017

Thank you
Jonathan Epstein
Chief Marketing Officer
Jonathan.Epstein@sentient.ai
www.sentient.ai

PANEL
CHOICE CUTS: VIEWS FROM THE COAL-FACE OF RETAIL
James Keady - Samsung
Marcus Dennison Smith - Cafe Nero
Sean McKee - schuh

TEST & EARN
David Caygill
Choosing where to place your bets as a business leader

STAYING POWER
Successful innovators often ﬁnd it impossible to sustain performance coming up with
new game changing products or services.

–Deepak Chopra
“When you make a choice,
you change the future.”

THE TWO MOST IMPORTANT CHOICES THAT DEFINE
YOUR COMPANIES FUTURE SUCCESS
What problems shall we
solve?
How much of our time
and resources should
we invest in innovation?

RAPID CO-CREATION PROTOTYPE
ACCELERATOR PIVOT TEST-AND-LEARN
ITERATE AGILE LEAN SCALABLE FAIL-FAST
MVP PIZZA-TEAM CROWDSOURCING
OPEN-INNOVATION PIZZA-TEAM

BUSINESSMODEL
NEWEXISTING
TECHNICAL COMPETENCES
EXISTING NEW
DISRUPTIVE ARCHITECTURAL
RADICALROUTINE
Streaming services for content owners
Premium VIP service for retailers
Search services for publishers
Eateries for retailers
A new model for car maker
A new flagship store for a retailers
Jet engines for aircraft makers
Own brand products for retailers
Inspired by: Harvard Business Review, You need an innovation strategy

SPENDING CHOICES
TODAY
TOMORROW
Daily operations
turbulence
Incremental
improvement
Sustaining
innovations
Breakthrough
innovations
Sustain success
Faster, cheaper
(efficiency)
Better
(effectiveness)
Growth
(transformation)
Actual resource
allocation
85%
5%
5%
5%
Ideal resource
allocation
75%
5%
10%
10%
BeneﬁtActivity
Inspired by: Harvard Business Review, How to prioritise your innovation budget

INVESTING IN THE TOMORROW REQUIRES FOCUS

THREE TIPS FOR FOCUS
Segregate funds for
improvement and
innovation
Tame the turbulence: 
 
Do less. 
Important not urgent. 
Slow trigger, fast bullet.
Separate your
innovation engine and
performance engines

RETAIL IGNITION
JANUARY 2017
www.springwise.com

Introduction to James and Springwise
Retail Ignition in action via the Springwise community
How to make it happen RE_SET
Q&A
 
 
 
Agenda

The global source for innovation intelligence
and strategy
Powered by our network of over 20,000 Springspotters in
190+ countries, we curate and publish the most exciting
global innovations every day.
The Springwise mission is to provide the most up to date
innovation intelligence in the world, to create positive
change and to help you navigate the future.

Political, Economic, Social, Business, Environment,
Technolology,…...massive impact on consumers,
staff and business owners/shareholders.....and we
are at the beginning

• By 2020 UK online sales predicted to rise by 50% to £63bn
• Sales via smartphone increased by 90% Jan to Sept 2016
•
• 1.2 billion parcels delivered in 2016 (920m in 2014)
• 20% of retail jobs to disappear by 2025
• Disruption everywhere + massive pressure on both sales and
margin
 
 
Retail context – radical change will continue…...

1. Online/offline
2. Home as the new channel
3. 3D Printing
4. Fashion & Tech
5. The Store
6. Delivery
7. Purpose
 
 
The Springwise global view

Thank you
james@springwise.com
www.springwise.com

100m transactions
in brick-and-mortar

6 billion
identified
transactions

The Real Internet of
Things 
 
 From “Things” to Business Outcomes
The Real Impact of IoT in Transforming Industries

Hype #1
Its going to happen in
the future

Reality – IoT is Real Now
30M
25M
20M
15M
10M
5M
4000
3500
3000
2500
2000
1500
1000
500
# of Enterprises
20162015
# of Devices
Adding 1M+ monthly
2014201620152014
Adding 120+ monthly
Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

8,000+ Enterprises on Cisco Jasper Platform
Control Center

Networks IoT Apps / IT
CRM, ERP, etc.
Devices
Service Lifecycle
Software
Requiresdeepintegrations
The IoT Challenge
Provision
Monitor Performance
Meter Usage Rate
Manage Carrier
Interconnects
Activate
Security
Policies
Deliver
Support
Deactivate
Diagnose Faults
Billing
PotentialFoglayer
▪ Volume
▪ Velocity
▪ Variety
• Global
• Quality
• Legacy
• Visibility
• Diagnostics
• Innovation
• Legacy
• Performance
• Integration

Hype #2
IoT is about Things  
and Connections

Reality:
IoT is about
Business Outcomes

Increased productivity
1
Improve Product/ Time to market
2
Faster Decision Making
3
Reduce Costs
4
Improve Customer Experience
5
Competitive Differentiation
6
Business Outcomes

Hype #3
IoT is about Product(s)

Transforming a  
Product Business
to a Connected  
Service Business.

• Increased margins by 8%-10%
• Virtually eliminated truck rolls via
remote management
• Eliminates unknowns in new markets
VENDING
“We used to spend over two full man
days auditing bills for 15,000
machines. And now we have
100,000 machines. Auditing those
takes about 20 minutes.”
— Mandeep Arora, CEO  
Cantaloupe Systems

• Control Center’s near zero-touch lifecycle management
automatically switches connected vending machines to
billable status the moment they’re installed
• Diagnostic tools allow the company to resolve
connectivity issues without sending out a technician, 
a big cost savings
• Automated device monitoring address usage 
and connectivity issues as soon as they occur
• APIs for extracting real-time usage and billing data, 
and importing it into their own backend systems
FOOD AND BEVERAGES

Remote diagnostics so they can troubleshoot device
problems without operator intervention
Open API library allows Ingenico to export data to their
billing systems so they can easily invoice their own
customers
Support for customer users so Ingenico’s customers
can monitor their own devices on Control Center
The ability to detect fraudulent behavior and
automatically deactivate the SIM
Point of Sale
Ingenico builds credit card processing devices for use in a
variety of settings, including retail stores, restaurants, and
service stations.

Close to 1,000 Starbucks stores throughout Canada
using Control Center for managing connectivity for
mission-critical retail transactions
Control Center gives them the ability to automate cost
controls to ensure connectivity costs are predictable
and there are no hidden surprises
Point of Sale

Over 1800 branches in Germany use Control Centre
for POS resiliency
SM Markt can activate and deactivate individual or
groups of SIMs automatically, improving SLAs and
reducing costs in real-time
Point of Sale

THERE’S
NEVER BEEN
A BETTER
TIME

The Future of Choice
Iris Retail Ignition. Feb 2017.

The Visual Browser
Powered by AR + AI

To give you more from
the world you see.
Our Vision
We are giving people tools
to understand and get more
from whatever they are
looking at.

Blippar Vision for The Future of Choice:

Everyone’s personal shopper is Blippar’s mission
to personalize shopping by helping people to
make the right choices. 
 
Choice, preferences and information about products are all
growing. People need timely information to make the right choice
for them wherever they happen to be. 
 
Everyone’s personal shopper will make the benefits of a personal
shopper accessible to anyone with a smartphone.

How Retailers & Brands Benefit
• Retailer differentiation
• Deeper shopper relationships
• Greater volume and margin
• Targeted Shopper discounts
• Insight on shopper behaviour
• Increased margin
SHOPPER
RETAILER
BRAND
• Personal recommendations
• Deeper shopper experience
• Retailer & brand loyalty

Meet Luka:
Habitual
location:
Current need
state:
Shopping
preferences:
Works in
London
Bridge
In market for
premium,
small car
Five-a-day
fanatic

Thanks!
@samashken
Sam.ashken@blippar.com

Streetbees
The World’s Intelligence Platform

Streetbees brings
together the
ethnographic
DEPTH of qual
research with the
statistical
ACCURACY of
quant research.
Streetbees adopt a
flexible research
methodology that
allows dynamic
interaction with the
community in real
time.
Streetbees provides
real-time
intelligence and
insights leveraging
its mobile
technology and
community spread
across 87 countries.
Streetbees use no
survey forms and no
panels. Direct
communications
with your
consumers on-the-
ground at large
scale.
We are
Agile
We are
Immersive
We are
Effective
We are
Holistic
Real People. Real Lives. In Real Time.

Streetbees provides access to on-the-ground insights. In real time.
Anywhere in the world.

Opening a window into people’s homes, what they do out-of-home and their digital
interactions. Streetbees captures insights “In the Moment” of engagement.
In-Home Out-of-Home Online
Food & Beverage Consumption
Health & Beauty Usage
Entertainment Habits
Shopping Rituals
Online Journeys
Mobile Journeys

Streetbees provides real-time intelligence and insights leveraging its mobile
technology and community spread across 87 countries.

Since its launch, Streetbees has become a global intelligence partner for blue chip
companies across the world.

Streetbees brings together the ethnographic DEPTH of qual research with the
statistical ACCURACY of quant research.

Streetbees adopts a flexible research methodology that allows dynamic interaction
with the community in real time.
Collaborative
research design
Representative
sampling
Ethnographic
depth at scale
Tech enabled
response
validation
Real-time data
processing
Analytical
dashboards
Access any
consumer segment
anywhere in the
world, from London
to Shanghai, from
New York to Manila.
No data is beyond
your reach.
With our
Conversational
Research
technology, you can
capture real insights
in the moment of
engagement and
watch real habits
instead of relying on
claimed behaviour.
Every single image
and data point is
cross-verified by
human analysts for
quality assurance.
Our built-in
algorithms monitor
the data in real time
to ensure
representative
sampling.
With the power of
artificial intelligence
and geo-location
technology, we can
launch any study
within 24 hours and
display verified
results in real time.
We deliver rich
insights extracted
from quantitative
data and in-depth
analysis of images.
You can view the
results through your
live dashboard and
even order
a customised report.
Tell us what you
need to know
from anywhere in
the world. Tapping
into our question
database
turbocharged by
machine
learning, we design
a study
directly addressing
your questions.
1 2 3 4 5 6

No survey forms. No panels. Direct communications with your consumers on-the-
ground at large scale.
• Streetbees’ mobile surveys incorporate comprehensive example
photos from the local setting to achieve high quality responses
from participants
• Participants who do not use a smart phone can join the via our
mobile web app to ensure participation from areas where
smartphone penetration is low
• Photos and data captured on site are immediately reviewed after
submission and participants are given feedback on submission
quality via text message to ensure high quality

Streetbees’ chat interface allows participants to share insights in the moment just like
they talk to a friend on WhatsApp or text their mum.

By capturing real insights from real people in the moment of engagement,
Streetbees provides direct access to consumers on the ground.

Our bees can capture their shopping trip in a supermarket or their breakfast routines
at home using our Conversational Research platform.

After each response gets validated and analysed, the results are displayed in a
custom dashboard designed for the study.

With Streetbees’ dynamic interaction platform, you can ask follow-up questions to a
particular participant or a select group.

PANEL
WAR STORIES FROM THE TRENCHES OF
TRANSFORMATION
Radha Davies - Consultant
Sarah McVittie - Dressipi
Alex Kayser - yReceipts

Retail Ignition

Recommended

Recommended

More Related Content

Similar to Retail Ignition

Similar to Retail Ignition (20)

More from Iris

More from Iris (20)

Recently uploaded

Recently uploaded (20)

Retail Ignition