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User financing of rural handpump water services
Richard C Carter, Erik Harvey, Vincent Casey (WaterAid)




IRC: Pumps, Pipes & Promises
November 2010                                             1
Handpump functionality (%)
[Source: UNICEF/RWSN]

100                                                    Population-weighted
      90                                               average 63% - reduces
 90
           80 80 78                                    coverage by one third
 80                   75 75 75
                                 70 70 70 69 68
 70                                             66 65 65
                                                           60
 60
                                                                50
 50
 40                                                                  35 35 33
 30
 20
 10
  0



                                                                                2
Functionality v. year of installation
                                             [Six districts of Tanzania, study by Haysom, 2006]

                     100%


                     90%
                                          Preponderance of
                     80%                  gravity schemes (with
                     70%
                                          lower failure rates)
Functionality rate




                     60%


                     50%


                     40%


                     30%


                     20%


                     10%


                      0%
                            1970
                                   1971
                                          1972
                                                 1973
                                                        1974
                                                               1975
                                                                      1976
                                                                             1977
                                                                                    1978
                                                                                           1979
                                                                                                  1980
                                                                                                         1981
                                                                                                                1982
                                                                                                                       1983
                                                                                                                              1984
                                                                                                                                     1985
                                                                                                                                            1986
                                                                                                                                                   1987
                                                                                                                                                          1988
                                                                                                                                                                 1989
                                                                                                                                                                        1990
                                                                                                                                                                               1991
                                                                                                                                                                                      1992
                                                                                                                                                                                             1993
                                                                                                                                                                                                    1994
                                                                                                                                                                                                           1995
                                                                                                                                                                                                                  1996
                                                                                                                                                                                                                         1997
                                                                                                                                                                                                                                1998
                                                                                                                                                                                                                                       1999
                                                                                                                                                                                                                                              2000
                                                                                                                                                                                                                                                     2001
                                                                                                                                                                                                                                                            2002
                                                                                                                                                                                                                                                                   2003
                                                                                                                                                                                                                                                                          2004
                                                                                                                                                                                                                                                                                 2005
                                                                                                                                     Year constructed                                                                                                                            3
Defining sustainability

• Len Abrams: “... continuing to work over time ...”
Or,
• “... providing a permanent improved service ...”

• A dynamic concept – this handpump doesn’t
  have to work forever, but this water supply
  service does.
• Consistent with Triple-S: Sustainable Service ....
                                                       4
“... take me to your water pump”
                           Do you have to pay for
                           use of this water
                           point?
                           How much do you
                           pay? How was the fee
                           determined?
                           Do you all pay? Every
                           month/year?
                           So how many of you
                           are exempt? Do the
                           rest of you always pay?
                           And how much money
                           is there in the kitty?
                           What will happen if
                           there is a serious
                           breakdown?
                                            5
Handpump maintenance
Typically 50 user households
may each agree to pay                       USD120 per annum
USD2.40 per annum.
         A proportion of households
         (say 10%) is exempted for           USD105 per annum
         good reasons.
In some years, because of
drought, flood, pest or hail,   USD35 per annum
no-one pays.                    (average)



Typical life-cycle
annual cost of
handpump USD235
(Baumann, 2006)                                                 6
A spiral of unsustainable dependence
Inadequate    combined with an    Inability or
   tariff                        unwillingness
                                    to pay         leading to




     Further                                            Unaffordable
 unwillingness to                  Back to the
                                                          repairs
   pay for poor                    swamp, and
                                   wait for the           needed
     service                      next donor ...


                                                    resulting in

             leading to
                                    Long
                                  down-time                        7
... not to mention ...

• problems of managing cash at
  village level
• inappropriate (unmanageable)
  technology
• difficulty of obtaining spare
  parts
• missing or broken tools
• unresponsiveness of support
  services

                                  8
The myth of community managed water supply
A rural community can manage its water supply on its own.
Technology inherently increases dependence ... on spare
parts, on skills, on support ...
We are actually establishing a two-fold maintenance
requirement:
                 Water user
                 committee
                                     External support (to
 External        limited ability       both “hard” and
 intervention      to maintain
                                     “soft” infrastructure
                Water supply
                 technology
                                                             9
Conceptualising sustainability
                                                           2. Full user                                  9. To management
                                                                                Community-based,

                 D E S IG N &I M P L E M E N T A T I O N
                                                           participation.                                and monitoring
                                                                                externally-
                                                                                                         systems.
                                                           3. Technology fit    supportedO&M




                                                                                                                               EXTERNAL SUPPORT
                                                           for purpose and      system in place.
                                                           chosen by users.                              10. Technical
                                                                                • WUC functioning        assistance to WUCs
                                                           4. Capital contri-   • Revenues collected     and users.
1. Establish                                               bution by users.       and recorded
need, demand                                               5. High quality of   • Upkeep and
and relevant                                                                      maintenance tasks      11. Recurrent cost
                                                           implementation.
service level.                                                                                           sharing.
                                                                                  being undertaken
                                                           6. Appropriate       • Strong links between
                                                           tariff structure.      user community and     12. Support to
                                                                                  support organisation   supply chains and
                                                           7. Environmental
                                                                                  in place               service providers.
                                                           aspects properly
                                                                                • Environmental
                                                           addressed.
                                                                                  monitoring taking
                                                           8. Monitoring                                 13. In relation to
                                                                                  place
                                                           system in place                               externalities.

                                                                                                                              10
Two models of handpump maintenance
[modified from Erich Baumann, SKAT/RWSN]

     “Community management”                     “Community management plus”

 • minor repairs are managed                    • minor repairs and a share of
   and financed* by users                         major repairs financed by users
 • there is little or no technical              • local Government or other
   or institutional support                       permanent institution provides
 • repairs which are beyond                       back-up and support
   user capacity are not done                   • joint funding of O&M*

 • ... service falls into disrepair.            • ... sustained service.

 *    theoretically USD80pa or 13% of capital   *   total USD235pa or 40% of capital cost of
      cost of pump – actually USD25pa or 4%         pump – split 28% (users), 60% (LG), 12%
      only.                                         (central Government)

                                                                                       11
Unwilling or unable?
• there is a general reluctance to
  pay for improved water services
  in rural settings
• when users are convinced of the
  necessity of payment, the ability
  to pay varies enormously
• so-called “dollar-a-day” poverty
  conceals the fact that many rural
  households handle in the order
  of one dollar per month in cash


                                      12
Striving for sustainability
1. Revenues are often / usually
   grossly inadequate
2. true life-cycle costs and costs
   of external support need to
   be factored in – but research
   is needed to determine what
   these are, and how they vary
3. realism about these costs
   actually leads to cost-saving
4. action research is needed,
   using innovative financing
   and external support models
                                         13
A call for realism and commitment in
relation to sustainability
• realism about what it takes
• commitment to its achievement




                                   14

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2 user financing of rural handpump water services presentation

  • 1. User financing of rural handpump water services Richard C Carter, Erik Harvey, Vincent Casey (WaterAid) IRC: Pumps, Pipes & Promises November 2010 1
  • 2. Handpump functionality (%) [Source: UNICEF/RWSN] 100 Population-weighted 90 average 63% - reduces 90 80 80 78 coverage by one third 80 75 75 75 70 70 70 69 68 70 66 65 65 60 60 50 50 40 35 35 33 30 20 10 0 2
  • 3. Functionality v. year of installation [Six districts of Tanzania, study by Haysom, 2006] 100% 90% Preponderance of 80% gravity schemes (with 70% lower failure rates) Functionality rate 60% 50% 40% 30% 20% 10% 0% 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 Year constructed 3
  • 4. Defining sustainability • Len Abrams: “... continuing to work over time ...” Or, • “... providing a permanent improved service ...” • A dynamic concept – this handpump doesn’t have to work forever, but this water supply service does. • Consistent with Triple-S: Sustainable Service .... 4
  • 5. “... take me to your water pump” Do you have to pay for use of this water point? How much do you pay? How was the fee determined? Do you all pay? Every month/year? So how many of you are exempt? Do the rest of you always pay? And how much money is there in the kitty? What will happen if there is a serious breakdown? 5
  • 6. Handpump maintenance Typically 50 user households may each agree to pay USD120 per annum USD2.40 per annum. A proportion of households (say 10%) is exempted for USD105 per annum good reasons. In some years, because of drought, flood, pest or hail, USD35 per annum no-one pays. (average) Typical life-cycle annual cost of handpump USD235 (Baumann, 2006) 6
  • 7. A spiral of unsustainable dependence Inadequate combined with an Inability or tariff unwillingness to pay leading to Further Unaffordable unwillingness to Back to the repairs pay for poor swamp, and wait for the needed service next donor ... resulting in leading to Long down-time 7
  • 8. ... not to mention ... • problems of managing cash at village level • inappropriate (unmanageable) technology • difficulty of obtaining spare parts • missing or broken tools • unresponsiveness of support services 8
  • 9. The myth of community managed water supply A rural community can manage its water supply on its own. Technology inherently increases dependence ... on spare parts, on skills, on support ... We are actually establishing a two-fold maintenance requirement: Water user committee External support (to External limited ability both “hard” and intervention to maintain “soft” infrastructure Water supply technology 9
  • 10. Conceptualising sustainability 2. Full user 9. To management Community-based, D E S IG N &I M P L E M E N T A T I O N participation. and monitoring externally- systems. 3. Technology fit supportedO&M EXTERNAL SUPPORT for purpose and system in place. chosen by users. 10. Technical • WUC functioning assistance to WUCs 4. Capital contri- • Revenues collected and users. 1. Establish bution by users. and recorded need, demand 5. High quality of • Upkeep and and relevant maintenance tasks 11. Recurrent cost implementation. service level. sharing. being undertaken 6. Appropriate • Strong links between tariff structure. user community and 12. Support to support organisation supply chains and 7. Environmental in place service providers. aspects properly • Environmental addressed. monitoring taking 8. Monitoring 13. In relation to place system in place externalities. 10
  • 11. Two models of handpump maintenance [modified from Erich Baumann, SKAT/RWSN] “Community management” “Community management plus” • minor repairs are managed • minor repairs and a share of and financed* by users major repairs financed by users • there is little or no technical • local Government or other or institutional support permanent institution provides • repairs which are beyond back-up and support user capacity are not done • joint funding of O&M* • ... service falls into disrepair. • ... sustained service. * theoretically USD80pa or 13% of capital * total USD235pa or 40% of capital cost of cost of pump – actually USD25pa or 4% pump – split 28% (users), 60% (LG), 12% only. (central Government) 11
  • 12. Unwilling or unable? • there is a general reluctance to pay for improved water services in rural settings • when users are convinced of the necessity of payment, the ability to pay varies enormously • so-called “dollar-a-day” poverty conceals the fact that many rural households handle in the order of one dollar per month in cash 12
  • 13. Striving for sustainability 1. Revenues are often / usually grossly inadequate 2. true life-cycle costs and costs of external support need to be factored in – but research is needed to determine what these are, and how they vary 3. realism about these costs actually leads to cost-saving 4. action research is needed, using innovative financing and external support models 13
  • 14. A call for realism and commitment in relation to sustainability • realism about what it takes • commitment to its achievement 14