Understand some of the key challenges and opportunities in managing tax and revenue collections in today's digital economy - and learn how SAP Tax and Revenue Management from Invenio can help address these.

1. Top 3 Challenges in Tax and Revenue
Collection in the digital economy
…an invenio business solutions presentation

2. “The budget should be balanced, the treasury
should be refilled, public debt should be
reduced, the arrogance of officialdom should be
tempered and controlled”…
Marcus Tullius Cicero (106 - 43 B.C.)
Roman Statesman & Philosopher
The challenges of centuries past
…still exist today!

3. …but there’s some NEW challenges
(and opportunities)
that arise in today’s digital world.

4. …so let’s take a closer look at how
3 specific NEW challenges
can be addressed by modern day government.

5. 1 EASIER
taxpayer-friendly processes
…so let’s take a closer look at how
3 specific NEW challenges
can be addressed by modern day government.

6. 1
2 REDUCED
internal costs
EASIER
taxpayer-friendly processes
…so let’s take a closer look at how
3 specific NEW challenges
can be addressed by modern day government.

7. 1 EASIER
taxpayer-friendly processes
2 REDUCED
internal costs
3 IMPROVED
collections and compliance
…so let’s take a closer look at how
3 specific NEW challenges
can be addressed by modern day government.

8. OK, SO LET’S GET STARTED…

9. “How do we make things
EASIER for our taxpayers?”
1
Top 3 Challenges in Tax and Revenue
Collection in the digital economy

10. SIMPLIFY
Reduce the administrative burden on
taxpayers and intermediaries
through greater use of electronic
services.
EASIER…
Taxpayer friendly processes
1

11. IMPROVE
Deal with customer enquiries more efficiently
and promptly across a number of channels
(in-person, telephone, online).
1
EASIER…
Taxpayer friendly processes

12. ENGAGE
Improve taxpayer services through the
proactive management of taxpayer or
constituent relationships.
1
EASIER…
Taxpayer friendly processes

13. EXTEND
Digital services facilitate 24/7 self-
serve opportunities.
1
EASIER…
Taxpayer friendly processes

14. “How do we REDUCE
our internal costs?”
Tax and Revenue
Collection Challenges
in the digital economy.
2

15. IMPROVE
Rationalise, decommission and
upgrade for better system efficiencies
and technology infrastructure.
REDUCE…
internal collection and admin costs
2

16. EQUIP
Issue staff with the right tools and
information that helps them do their job
more efficiently and effectively.
REDUCE…
internal collection and admin costs
2

17. AUTOMATE
Streamline, improve and automate
processes wherever possible.
REDUCE…
internal collection and admin costs
2

18. REDUCE
Minimise your carbon footprint by reducing
consumable costs through digitisation.
REDUCE…
internal collection and admin costs
2

19. “How do we IMPROVE
collections and compliance?”
Top 3 Challenges in Tax and Revenue
Collection in the digital economy
3

20. SELF-SERVE
Promote voluntary compliance and
convenience through easy to use
“always-on” self-serve mechanisms.
IMPROVE…
revenue collection and compliance
3

21. ACT
Uncover, track, analyse and address
non-compliance quickly and
effectively.
IMPROVE…
revenue collection and compliance
3

22. IMPROVE
Close the gap between taxes owed and taxes
collected.
IMPROVE…
revenue collection and compliance
3

23. TAILOR
Leverage tax and taxpayer data through
analytics and research to improve
compliance measures and better customise
taxpayer services.
IMPROVE…
revenue collection and compliance
3

24. INVENIO can help.
…SAP Tax and Revenue Management specialists

25. INDUSTRY EXPERTISE
We are an SAP Gold Channel Partner
with extensive tax and revenue
management expertise for Central
Governments.
ENHANCE, REDUCE, IMPROVE
…we can help you find the answers

26. INNOVATIVE SOLUTIONS
We deliver innovative solutions that help
you increase voluntary compliance and
improve collections.
ENHANCE, REDUCE, IMPROVE
…we can help you find the answers

27. COST-EFFECTIVE SERVICES
We offer transparent pricing across ALL our
service engagements.
ENHANCE, REDUCE, IMPROVE
…we can help you find the answers

28. ..BUILT ON GLOBAL BEST-PRACTICE
Our experience is built, adapted and fine-
tuned throughout the course of many
implementation projects.
ENHANCE, REDUCE, IMPROVE
…we can help you find the answers

29. thanks for viewing…
+44 (0)330 440 1800
info@invenio-solutions.com
www.invenio-solutions.com
@invenio_sap
…an invenio business solutions presentation
want to learn more?