Presentation at the Lean-Agile@Cisco 2013 Conference discussing best practices for including user experience teams into Agile software development methodology.

1. Agile:
It's
Not
Just
for
Engineers
Anymore!
Mark
Congiusta
Cisco
Senior
User
Experience
Manager

2. Why
you
should
stop
checking
email
and
listen
• Charts!
Graphs!
No
bullet
points!
(Except
here)
• Unravel
the
mysteries
of
Agile
UX
• Team
forming
or
storming
or
norming…1
of
those
• Less
documentaGon,
more
prototypes
• We’re
really
not
all
that
different
you
and
I
• Learn
to
be
more
like
Apple
• It’s
“iteraGontasGc”!
• There’s
a
Dilbert
cartoon
in
here
somewhere

3. Waterfall
vs.
Agile
Waterfall
Agile
DESIGN LIFECYCLE FCS

4. The
definiGve
Agile
process

6. Your
Agile
mileage
may
vary
Source:
hTp://www.flickr.com/photos/army_chaz/845173739/

7. Source:
hTp://www.flickr.com/photos/24369303@N00/5537022218/

8. Do
not
ignore
your
users…
Source:
hTp://www.flickr.com/photos/aluedtke/8448667852/

9. Designers
+
Developers

11. Engineers
UX
Designers
Stakeholders
Users
Technology
Usability
Defined
Flexible
Process
Ad
hoc
Timelines
Guidelines
Proof
Hunch
Right
now
Up
front

12. Engineers
UX
Designers
Stakeholders
Users
Technology
Usability
ve
o
peo ple
l
Defined
that e!
Flexible
duct to
us
pro ant
A
g eat
rProcess
d
w Ad
hoc
an
Timelines
Guidelines
Proof
Hunch
Right
now
Up
front

13. CONCEPT WIREFRAMING REFINEMENT IMPLEMENTATION

14. PROTOTYPE IMPLEMENTATION

15. SCRUM 1 SCRUM 2
SCRUM 3 SCRUM 4

16. SCRUM 1 SCRUM 2
SCRUM 3 UE SCRUM

20. IteraGng
is
not
bug
fixing
Source:
hTp://www.flickr.com/photos/leighjmarriner/8058904619/

22. Feature
iteraGon
within
a
release
Ongoing Refinement Option
SPRINT 1 SPRINT 2 SPRINT 3 SPRINT 4
UX FEATURE IMPLEMENTATION ITERATIONS UX SPRINT
SPRINT 1 SPRINT 2 SPRINT 3 SPRINT 4
Endgame Option

23. User
story
User
story
User
story
User
story
User
story
User
story
Product
Source:
hTp://www.flickr.com/photos/jeffweese/4083933955/

24. The
Zen
Of
Agile
UX

26. x
It’s
not
my
job…

27. “I
prefer
design
by
experts
–
by
people
who
know
what
they
are
doing.”
—
Don
Norman

28. Source:
hTp://www.kickerstudio.com/blog/2008/12/the-­‐disciplines-­‐of-­‐user-­‐experience/

30. “You
can
have
any
combinaGon
of
features
the
Air
Ministry
desires,
so
long
as
you
do
not
also
require
that
the
resulGng
airplane
fly.”
—
Willy
Messerschmidt

31. Agile
UX

32. Rules
you
can
count
on
1
hand
1.
Can’t
we
all
get
along?
Yes
we
can!
2.
Have
some
UX
in
your
scrum
3.
Good
enough
is
good
enough
4.
IteraGons
are
not
defects
5.
UX
is
hard
Source:
hTp://www.flickr.com/photos/a-­‐dc/5025107149/