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Audience Driven
Economic Development
       Web Strategies
     International Economic
       Development Council
             Houston, Texas
               October 2nd, 2012
About Intelegia


Intelegia is a boutique consulting firm that understands the need to be innovative and
strategic in a business and economic landscape that is evolving at an incredible pace.


The firm’s expertise in the use of social
media allows clients to benefit from:
• Training to improve information
   gathering and analysing techniques
• Consulting on how to use the social
   web in business-to-business and
   economic development context
• Executing content strategies to
   leverage branding initiatives




  2
A Social Region?




3   © Intelegia 2012
Where Is Mauricie?




Source: Google map



   4        © Intelegia 2012
The Shifting Landscape




    Source : http://bilan.usherbrooke.ca/bilan/pages/photos/8918.html

5
We’ve
THE                         changed.
                        Have you read
QUEST                      the news?




 6   © Intelegia 2012
Let’s Connect With Our Audience!!! #FAIL




                                           Then



   Source: istockphoto.com



     7        © Intelegia 2012
How Can A Region Become Known
In A Digital Era?




                         Invest in ______________




  8   © Intelegia 2012
In 2012, It’s All About Engagement….




  Now




    9   © Intelegia 2012
Let’s Go Back To 2009….


                              All across North America, economic
                           development agencies were competing to
                            attract investment and talent. They had
                                  two options in front of them.




   Continued as is with their                      Reached out and collaborated
   website.                                        offline and online to engage
   Published facts and news                        stakeholders on a regional basis
   communicating the value of the                  to promote the business and
   region.                                         social climate.



   10   © Intelegia 2012
A New Opportunity Is Like A Warm Place In
A Cold Snow Storm




 11   © Intelegia 2012
It Was And It Is Still A Bumpy Road




         Source: http://www.liekearends.com/tech/5-ways-how-to-write-your-blogpost-or-not


   12   © Intelegia 2012
Human Being Are Social Being




   13   © Intelegia 2012
Build It Around The Blog



                               Sharing
                              insights
                           regarding the
                           business and
                                social
                           environment
                            in Mauricie.




  14   © Intelegia 2012
Getting Blog Rolling In 2010




15   © Intelegia 2012
What Is Happening Now?

                         • Doubled the number
                           of visits
                         • Growth of number of
                           bloggers
                         • Increased level of
                           engagement
                         • Online hub to
                           regional EDOs and
                           other stakeholders’
                           websites




16   © Intelegia 2012
Seeing Real Benefits




  17   © Intelegia 2012
The Spin-Off Effects Since 2010




                           Education       Businesses
       Culture                                             EDOs
                                  Regional Stakeholders
                                  Regional
                                Stakeholders




           Financial                                      Municipal
           Services                                        Gov’t
                                       Media
  18    © Intelegia 2012
Food For Thought
                                                                                           • Interesting Numbers

                                                                                           • Blogs are cited by 39 %
                                                                                             of B2B marketers as
                                                                                             their most valuable
                                                                                             content asset

                                                                                           • 55 % of B2B
                                                                                             professionals reporting
                                                                                             they turn to blogs in
                                                                                             order to gather business
                                                                                             information.
                                                                                           Source: Eloqua



Source : emarketer, SEO, Social and Content Marketing in Top Demand, September 24, 2012,
http://www.emarketer.com/Article.aspx?R=1009368#fSPUsqGFg60DRzbc.99



      19          © Intelegia 2012
Why A Blog? Because A Blog Is Not A
Website, It’s A News Site


                          A blog is a social media site where
                          bloggers aim to engage with readers using
                          current and unique content..

       Findings : 18 of 40 agencies in the largest
       North America cities had a blog, however;
       but 11 agencies are using the tool to
       publish current and unique news content.


  20   © Intelegia 2012
Intelligence From Google Trends – Web Search




   Source: Google Trends




    21       © Intelegia 2012
Intelligence From Google Trends – News Search




 Source: Google Trends



  22       © Intelegia 2012
Best Practices - Greater Halifax Partnership




     Source: www.smartcityblog.greaterhalifax.com/

23     © Intelegia 2012
Best Practices - New York City Economic
Development Corporation




                 Source: http://www.nycedc.com/blog

 24   © Intelegia 2012
EDOs ARE Game Changers In This Brand New World




 25   © Intelegia 2012
About Isabelle Poirier

          With over 15 years in economic development, Isabelle advises organisations
          on investment attraction and migration strategies, marketing intelligence
          gathering and social media marketing plans. Isabelle is a frequent speaker
          and trainer in North America on issues regarding the use of social media for
          economic development, tourism and private organisations.

          Since July 2010, she has been a guest lecturer on the subject of improving
          economic development practices through strategic intelligence and web tools
          at the Georgia Tech Enterprise Innovation Institute in Atlanta, GA. In May
          2011, she was a guest lecturer on the subject of social media applied to
          economic development at the University of Waterloo in Waterloo, ON,
          Canada. In March 2012, she was invited to McGill University , in Montreal,
          QC, to speak on the topic of social media applied to public relation strategies .

          In 2009, she piloted one of the largest Facebook Pages for economic
          development in Canada. She also co-authored, “Web 2.0 and Business
          Attraction - Canadian Cities Online Marketing Index©”, the first benchmark
          study regarding how Canadian cities economic development agencies are
          marketing their regions to potential investors. The fourth edition will be
          published in Fall 2012.
  26
Connect With Us!

       www.linkedin.com/company/intelegia


       www.twitter.com/intelegia


       www.facebook.com/isabelle.poirierintelegia



       https://plus.google.com/s/intelegia



        www.intelegia.com/en


 27

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Audience Driven Economic Development Web Strategies

  • 1. Audience Driven Economic Development Web Strategies International Economic Development Council Houston, Texas October 2nd, 2012
  • 2. About Intelegia Intelegia is a boutique consulting firm that understands the need to be innovative and strategic in a business and economic landscape that is evolving at an incredible pace. The firm’s expertise in the use of social media allows clients to benefit from: • Training to improve information gathering and analysing techniques • Consulting on how to use the social web in business-to-business and economic development context • Executing content strategies to leverage branding initiatives 2
  • 3. A Social Region? 3 © Intelegia 2012
  • 4. Where Is Mauricie? Source: Google map 4 © Intelegia 2012
  • 5. The Shifting Landscape Source : http://bilan.usherbrooke.ca/bilan/pages/photos/8918.html 5
  • 6. We’ve THE changed. Have you read QUEST the news? 6 © Intelegia 2012
  • 7. Let’s Connect With Our Audience!!! #FAIL Then Source: istockphoto.com 7 © Intelegia 2012
  • 8. How Can A Region Become Known In A Digital Era? Invest in ______________ 8 © Intelegia 2012
  • 9. In 2012, It’s All About Engagement…. Now 9 © Intelegia 2012
  • 10. Let’s Go Back To 2009…. All across North America, economic development agencies were competing to attract investment and talent. They had two options in front of them. Continued as is with their Reached out and collaborated website. offline and online to engage Published facts and news stakeholders on a regional basis communicating the value of the to promote the business and region. social climate. 10 © Intelegia 2012
  • 11. A New Opportunity Is Like A Warm Place In A Cold Snow Storm 11 © Intelegia 2012
  • 12. It Was And It Is Still A Bumpy Road Source: http://www.liekearends.com/tech/5-ways-how-to-write-your-blogpost-or-not 12 © Intelegia 2012
  • 13. Human Being Are Social Being 13 © Intelegia 2012
  • 14. Build It Around The Blog Sharing insights regarding the business and social environment in Mauricie. 14 © Intelegia 2012
  • 15. Getting Blog Rolling In 2010 15 © Intelegia 2012
  • 16. What Is Happening Now? • Doubled the number of visits • Growth of number of bloggers • Increased level of engagement • Online hub to regional EDOs and other stakeholders’ websites 16 © Intelegia 2012
  • 17. Seeing Real Benefits 17 © Intelegia 2012
  • 18. The Spin-Off Effects Since 2010 Education Businesses Culture EDOs Regional Stakeholders Regional Stakeholders Financial Municipal Services Gov’t Media 18 © Intelegia 2012
  • 19. Food For Thought • Interesting Numbers • Blogs are cited by 39 % of B2B marketers as their most valuable content asset • 55 % of B2B professionals reporting they turn to blogs in order to gather business information. Source: Eloqua Source : emarketer, SEO, Social and Content Marketing in Top Demand, September 24, 2012, http://www.emarketer.com/Article.aspx?R=1009368#fSPUsqGFg60DRzbc.99 19 © Intelegia 2012
  • 20. Why A Blog? Because A Blog Is Not A Website, It’s A News Site A blog is a social media site where bloggers aim to engage with readers using current and unique content.. Findings : 18 of 40 agencies in the largest North America cities had a blog, however; but 11 agencies are using the tool to publish current and unique news content. 20 © Intelegia 2012
  • 21. Intelligence From Google Trends – Web Search Source: Google Trends 21 © Intelegia 2012
  • 22. Intelligence From Google Trends – News Search Source: Google Trends 22 © Intelegia 2012
  • 23. Best Practices - Greater Halifax Partnership Source: www.smartcityblog.greaterhalifax.com/ 23 © Intelegia 2012
  • 24. Best Practices - New York City Economic Development Corporation Source: http://www.nycedc.com/blog 24 © Intelegia 2012
  • 25. EDOs ARE Game Changers In This Brand New World 25 © Intelegia 2012
  • 26. About Isabelle Poirier With over 15 years in economic development, Isabelle advises organisations on investment attraction and migration strategies, marketing intelligence gathering and social media marketing plans. Isabelle is a frequent speaker and trainer in North America on issues regarding the use of social media for economic development, tourism and private organisations. Since July 2010, she has been a guest lecturer on the subject of improving economic development practices through strategic intelligence and web tools at the Georgia Tech Enterprise Innovation Institute in Atlanta, GA. In May 2011, she was a guest lecturer on the subject of social media applied to economic development at the University of Waterloo in Waterloo, ON, Canada. In March 2012, she was invited to McGill University , in Montreal, QC, to speak on the topic of social media applied to public relation strategies . In 2009, she piloted one of the largest Facebook Pages for economic development in Canada. She also co-authored, “Web 2.0 and Business Attraction - Canadian Cities Online Marketing Index©”, the first benchmark study regarding how Canadian cities economic development agencies are marketing their regions to potential investors. The fourth edition will be published in Fall 2012. 26
  • 27. Connect With Us! www.linkedin.com/company/intelegia www.twitter.com/intelegia www.facebook.com/isabelle.poirierintelegia https://plus.google.com/s/intelegia www.intelegia.com/en 27