1. Cedric Picaud
CEO
CRYOPDP
Emerging Trends
Healthcare Supply
Chain Management
Advancing Care
Managing Medcare
Sustainable Supply
Chain Management
Solution in Healthcare
October
Vol : 02
2022

2. Better
Health
and abetter
wayof life.

4. Editor’s
NOTE

5. Automation is the future key for everything!
inimizing human input in every process, technology is
Mgrowing and automating. With the innovations in line, the
application of technology is used to monitor and control the
production and delivery of goods and services. In the Healthcare
Industry, the tasks are repetitive, tedious and time consuming. With the
rise in medical services, there is a possibility of human error in tasks,
as everything is manual. To mitigate such errors automation plays a
vital role. It helps in providing an opportunity to improve patient
outcomes by making the entire process more effective and efficient.
Automation has revolutionized the operation of other industries.
Applying a similar to healthcare has significant benefits too. Reduced
costs, lower risk of noncompliance, higher quality of care, and
improved patient experience are all advantages of automated care,
from administrative tasks to operational jobs. Automation not only
reduces staff's human-facing workload, but it also results in better
patient care.
There are numerous benefits for the organization and patients that are
becoming the new normal in the healthcare industry. Since automation
takes over a huge burden of repetitive tasks, professionals can more
focus on their skills, which benefits everyone. This helps in both
factors, increasing the organization’s profits and improving patient
care.
Many tasks within the healthcare industry are automated, as
automation is becoming more common in the healthcare industry.
Automation offers solutions for improved productivity and efficiency
as we move forward toward the future. Therefore, we can say that
automation brings more solutions for all the challenges that have been
faced earlier.
In the following edition of Insights Care, “10 Most Promising
Healthcare Supply Chain Management Solution Companies for
2022” we walk you through the companies, that promise healthcare
supply chain management, keeping up their competitive edge in
regards to developments, compliance, innovations and quality in the
healthcare industry.
Hope you have an amazing read!
Automating Healthcare Industry:
The Beginning of the Future
- Pooja Shah

6. Cover
Story
08
At the Forefront of Bridging Credibility, Innova on and Trust
CRYOPDP

7. Articles
Delivering a Disciplined
Culture of Trust, Safety
and Customer-centric Service
18 Wheels Warehousing
and Trucking Limited
14
Enhancing Healthcare
Efficiency
Blockchain Firm
22
Genera ng New Leads
Chinedu Junior
Ihekwoaba
34
C
C
C O
O
O N
N
N T
T
T E
E
E N
N
N T
T
T
30
HEALTHCARE ON THE
BLOCKCHAIN: IS WEB 3 HERE?
CXO
26
Reimagining an Effec ve and Affordable
Healthcare Supply Chain System
RDA Healthcare Supply
Chain Services, LLC
36
18
Emerging Trends
Healthcare Supply
Chain Management
Advancing Care
Managing Medcare
Sustainable Supply
Chain Management
Solu on in Healthcare
Interview with Insights care

8. Co-designer Paul Belin
Art & Picture Editor Mrunalinee, Rohil
Art & Design Head
Editor-in-Chief Merry D'souza
Managing Editor Pooja Shah
Senior Editor Anish Miller
Visualiser David King
Research Analyst Eric Smith
Sarah Wilson, John Smith, Alex Vincent
Business Development Executives
Amy Jones
Business Development Manager
Sales Executives Kelli, Bill, Anna
SME-SMO Executives Gemson
Digital Marketing Manager Alina Sege
Technical Consultants David, Robert
Technical Head Jacob Smile
Marketing Manager John Smith
Assistant Technical Head Amar Sawant
Assistant Digital Marketing Manager Renuka Kulkarni
Assisting Editors Saloni Agrawal
Sonia Raizada
Circulation Manager Tanaji Fartade
Copyright © 2022 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights success.
Reprint rights remain solely with Insights Success Media and Technology Pvt. Ltd. Insights Care is powered by Insights Success Media and Technology Pvt. Ltd.
OCTOBER, 2022
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9. Brief
Featuring Person
Company
18 Wheels Warehousing &
Trucking Limited
18wheelslogis cs.com
Perry Wong
FOUNDER
The 18 Wheels is con nually & me culously re-engineered daily
to ensure our processes produce streamlined outcomes crea ng a
more effec ve organiza on.
Blockchain Firm
blockchainfirm.io
Salman Parcy
CEO
Blockchain Firm understand your business processes like no other
and help transform your ideas into reality with innova on and
crea vity.
Cedric Picaud
CEO
CRYOPDP
cryopdp.com
DCH Auriga
dchauriga.com
Rahul Menon
Sales and
Marke ng Manager
HELM AG
helmag.com
Sophie Oldenburg
Director Corporate
Communica ons
Ligen a Group
ligen a.com
Nick Jones
CEO
Williamson Doug
Director of Business
Development
MNX Global Logis cs
mnx.com
Chinedu Junior
Ihekwoaba
Social Media Manager
My Helse, Inc™
myhelse.com
Peloton Group
pelotongroup.com
Guy F. Daniello
CEO
RDA Healthcare Supply
Chain Services, LLC.
rdahealthcare.net
Angie Haggard
CEO
10 Most Promising Healthcare Supply Chain Management Solution Companies for 2022
CRYOPDP is the first choice courier for biopharmaceu cal
companies, clinical trials, central labs, APIs and the drug
development process.
Auriga is a mul -na onal dedicated to flexible service with
processes designed to leverage new technologies, new
communica on channels and new business models.
HELM AG is a Hamburg-based family-owned company steeped in
tradi on and able to look back on a history spanning over 120
years.
Ligen a is making supplier chain management easier for
customers – crea ng a community of excellence, supported by
intelligent technology and world-class exper se.
MNX Global Logis cs provides specialized me, temperature,
and security-sensi ve transporta on and logis cs.
MyHelse™️ was founded by a husband & wife duo with
more than 50 years of combined experience in using
technology to solve complex problems.
Peloton is a leading consultancy that helps clients drive
growth and enhance performance through digital
transforma on.
RDA advances Supply Chain ini a ves by reducing costs and
increasing opera onal efficiencies for healthcare organiza ons
na onwide.

10. COVERStory
At the Forefront of Bridging Credibility, Innovation and Trust
CRYOPDP aims
to relieve its customers
from comprehending
the geographical
issues,complexities,
and regulatory constraints in a
wide variety of environments.
10 Most Promising Healthcare Supply Chain Management Solution Companies for 2022

11. Cedric Picaud
CEO
CRYOPDP

12. The Pharma and Biotech logistics and supply chain
process involves shipping drugs, specimens, cell
and gene components and future medications to
different facilities, such as warehouses, hospitals or
research centers. When exposed to incorrect temperatures,
decomposition can occur and diminish the products'
intended impact.
However, innovative breakthroughs in therapeutics
research, technologies and logistics support continued
progress in the pharmaceutical supply chain. This progress
is further extended in packaging innovations, tracking and
monitoring advancements, warehouse upgrades, shipping
and transportation improvements, educational and training
programs, as well as policy and regulatory development.
To keep a competitive edge, companies have also to keep
up with quality and compliance developments, a focus of
both pharmaceutical and biotech companies. Regardless of
their place in the supply chain, companies must constantly
look for ways to innovate. One such company is
CRYOPDP. With its primary focus on improving people's
health around the world, CRYOPDP provides its
customers with tailor-made solutions and an impressive
operating performance above 99.96%.
Under the visionary leadership of Cedric Picaud, CEO,
CRYOPDP excels in providing innovative, temperature-
controlled solutions for all healthcare players including
those in the cell and gene therapies market.
As a specialist in the life sciences and healthcare logistics
business, CRYOPDP has a deep understanding of its
customers and the unique and demanding needs of
industries. That is why clients can count on CRYOPDP to
deliver tailor-made solutions and value propositions that
match their most critical business requirements and needs
on a global scale.
A Continuum of Quality Assurance
CRYOPDP is an expert in temperature-controlled solutions
that acts globally and has the patients at the heart of the
business, and although the company acts behind the scenes,
the health of its patients is CRYOPDP's top priority!
The company has been using its healthcare temperature-
controlled expertise, ensuring service quality while
positively impacting people's lives throughout its entire
existence. That is what moves CRYOPDP to improve and
design new and effective end-to-end services for a healthier
world and a better tomorrow.
Empowering Reliability
CRYOPDP is always synchronized with the life sciences
and healthcare industries to ensure that it always provides
temperature-controlled solutions for any challenges these
communities face.
More than 4000 companies across the life sciences, clinical
trials, R&D, public and private health sectors trust
CRYOPDP to find the most suitable solution for their
temperature-sensitive shipments. These companies see
CRYOPDP as a reliable and expert courier of life-saving
goods, always at the right temperature, with worldwide
impact.
Enabling Innovations in the Industry
With the patient as the center of its business and
considering the huge development of decentralized clinical
trials, the development and implementation of a new
service such as Direct-to-Patient seems to be the most
natural evolution for CRYOPDP.
CRYOPDP is a premium
temperature-controlled
provider that acts globally
and has the patients at
the heart of the business.

13. Since 2021, CRYOPDP has been offering this turnkey
solution, completely adapted to patients' needs, with the
same efficiency and total peace of mind.
CRYOPDP also offers a solution to manage the complexity
of a full or partial laboratory relocation. The company
understands that managing a laboratory move is more than
just moving samples; it is about doing every pre-evaluation,
planning and documentation process with 100% precision
to ensure that proper protocols are followed.
Due to its expertise, knowledge, packaging, and
availability, CRYOPDP has added a new service -'Lab
Move'. With a complete fleet of dry shippers of assorted
sizes and the latest innovative technology that allows full
visibility from start to finish, CRYOPDP can assure its
customers that sample integrity is also its top priority.
The Journey of an Adept Leader
Shedding light on the professional tenure and the
company's presence in the niche, Cedric Picaud shared, “I
started my career at the age of 22 when I created my own
logistics company. Then I worked for DHL for
approximately 13 years, holding several management
positions, one of which was leading their life sciences
initiatives across 33 countries.”
Adding to this, he also expressed, “Most of my career has
been within the life sciences logistics space, and that is
what ultimately led me to where I am today, serving as the
CEO of CRYOPDP, a leading provider of innovative
temperature-controlled logistics solutions to the clinical
research and cell and gene therapy markets.”

14. Pearls of Wisdom
As an industry professional, Cedric expressed his opinions
on the necessity for healthcare supply chain management
service providers to align their offerings with the latest
technological advances. He stated, “We are constantly
evolving, and today we cannot dissuade any industry from
technological advances, much less the health industry that
benefits the global population.”
At CRYOPDP, we guarantee that all our services meet our
customers' needs and keep up with the innovative
technology that the industry vigorously demands.
The expertise of our in-house resolute IT development team
keeps CRYOPDP one step ahead of its peers in identifying
and implementing flexible and reliable digital solutions for
our customers' business needs.
With his profound knowledge of the industry, Cedric shared
his opinions on the future of the healthcare logistics
industry post-pandemic, as well as CRYOPDP's eventual
strategic operations, stating, “This pandemic has shown
how essential it is to have access to healthcare services and
that there are higher expectations placed on logistics
specialists like CRYOPDP.”
As our temperature-controlled experts were on the front line
during the crisis, this was our chance to be true to our
mission -improving the health of people around the world-
and operational-wise, to develop unique tailor-made
solutions for the demanding life science and healthcare
communities.
Word to the Wise
With those aspiring to venture into the healthcare industry,
Cedric shared, “Never forget why they want to serve the
healthcare industry.”
“Working in an industry as sensitive as ours is rewarding
but will require a demanding level of responsibility,” he
added.
Embracing the Future Roadmap
It has been all about the patient since the very beginning.
CRYOPDP strives to keep adding value to the industries
that it serves every day by providing temperature-controlled
solutions that meet their and our customers' particular
needs.
Moreover, the company aims to spare its customers from
having to deal with geographical issues, complexities and
regulatory constraints in a wide variety of environments.
CRYOPDP also acts as an essential advisory service for
organizations that do not have dedicated logistics
departments but, most importantly, is primarily focused on
improving people's health.
Recognition of Achievements
With innovative and credible solutions primarily focused on
improving people's health, CRYOPDP excels in the
healthcare industry, having received several awards,
including:
• “Best Clinical Trial Logistics Provider at the Korea
Bioprocessing Excellence Awards 2022”
• Most Promising and Valuable Pharma Logistic
Company of the year 2021" by India's Biggest
Healthcare Awards - the Pharma Leaders Power Brand
Award
• “Best Clinical Trial Logistics Provider in APAC” by
Bioprocessing Excellence Awards 2021
• “The Company You Need to Watch Out in 2022” by
Europe Bioprocessing Excellence Awards 2021
CRYOPDPs complete fleet
of dry shippers of assorted
sizes and the latest
innovative technology
allows full visibility from
start to finish.

15. Stay in touch.
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16. Michael Kotendzhi
Chief Opera ng Officer
18 Wheels Warehousing
and Trucking Limited
www.insightscare.com
OCTOBER | 2022 14

17. 18
18WheelsWarehousing
and Trucking Limited
The Journey of an Adept Leader
Michael Kotendzhi started in the logis cs
industry in 2010. He graduated from UBC Sauder
school of business, specializing in logis cs and
transporta on. He has taught at local colleges
including Langara College, with a thesis on
logis cs and the supply chain industry, how it
affects everything we do, and how it keeps the
world moving. He has emphasized the focus on
the niche in the food and medical industry
because it allows us to become the market
experts.
The products in the healthcare industry must be of
the highest quality and standards. This quality
control is to be maintained right from the supply
chain. Having the right team of experts to regulate this
facility is essential.
18 Wheels Warehousing and Trucking Limited provide a
wide range of services to fulfill the needs of pharmaceutical
companies. The company's top goal remains to get the
product in the hands of customers in a top-notch quality.
Committed to maintaining these quality standards, its Chief
Operating Officer, Michael Kotendzhi, has catered to
serving its clients by providing innovative equipment and
skilled experts.
In an interview with Insights Care, Michael shared facts
about the company highlighting its prominent marks and
uniqueness in the supply chain management industry.
Please brief our audience about your company. Kindly
tell us the source of inspiration for starting the
healthcare supply chain management company.
The 18 Wheels story may have begunover 30+ years ago,
but we are just getting started; because of our amazing
people, systematic infrastructure and segment
specialization, there is a lot of exciting and enormous
potential for additional value creation for years to come.
We pride ourselves on being distribution experts,
specializing in co-packing, e-commerce fulfillment,
warehousing, and transportation. Our customer base is
comprised of some of the world's leading companies,
representing a vast array of industries and commodities.
We are now a leading supply chain company for the health
care industry with over 20 per cent of our business
dedicated to it. We wanted to focus on sustainable
industries that help our communities.
Tell us more about the products and services that make
your company stand out from the competition.
Warehousing and distribution are some of the core services
that we offer here at 18 Wheels Warehousing and Trucking.
Currently, we have over 850,000 square feet of highly
secured third-party logistics warehousing space in
Vancouver, Toronto, Calgary and Washington. Our years of
experience and seasoned team allow us to cut costs,
improve performance, optimize our warehouses, and free
up capital for our clients.
Our 3PL distribution company and transportation
operations are based in Vancouver, but we service
10 Most Promising Healthcare Supply Chain Management Solu on Companies for 2022
www.insightscare.com
OCTOBER | 2022 15

18. throughout North America. 18 Wheels can accommodate a
variety of transportation needs, such as temperature-
controlled shipping, dry-controlled shipping, LTL services,
FTL services, over the road, and rail services. Additionally,
we service all the dry and wet ports of Vancouver, BC
including Deltaport, Centerm, Vanterm, CP Rail, and CN
Rail.
As dedicated warehouse and distribution experts at 18
Wheels, we are committed to excellence and efficiency. We
make sure to perform a thorough analysis of the customer's
supply chain to fully understand their business, products
and needs. Our goal is to create a competitive advantage for
our partners and provide solutions in all transactions that
include transportation, distribution and warehouse services
with respect to:
Ÿ Distribution of key medical products throughout Canada
Ÿ Inventory control of medical products
Ÿ Transportation service end to end (fully traceable and
trackable)
What is your opinion on the necessity for healthcare
supply chain management companies to align their
offerings with the latest technological advances,
especially when it comes to catering to ever-evolving
healthcare needs?
At 18 Wheels Logistics, our vision is to "Build enduring
relationships by delivering integrated solutions with passion
and innovation!”
We are Canada's preferred provider of ambient and
temperature-controlled transportation and distribution.
18 Wheels is now HACCP certified, which is the
international standard for effective control of food safety.
This ensures that 18 Wheels follows the proper procedures
and protocols to make food consumption safe.
18 Wheels Logistics, Distribution Warehouse Facilities use
"smart facilities infrastructure:”
Ÿ WIFI access enables us to download scanner
information eliminating any wait time - data is instantly
available, allowing us to expedite our delivery schedule.
Ÿ Vehicle temperatures are displayed in the dispatch area
before loading to help prevent temperature excursions.
Ÿ Our facilities are temperature-controlled and monitored
on a 24/7 basis.
In your opinion, what could be the future of the
healthcare supply chain management industry post-
pandemic? And how are you strategizing your
company's operations for the future?
We owe it to our customers, the public, and ourselves to
take a step back and re-evaluate how the whole sector –
from healthcare systems to distributors to manufacturers –
managed the healthcare supply chain during the pandemic,
specifically the initial stages. To only improve for the years
to come.
COVID-19 showed a lot of shortcomings, but it also
brought out the best in a lot of people. 18 Wheels Logistics
worked with a lot of major healthcare organizations and
facilitated relationships with smaller organizations to locate
alternate suppliers that could provide equipment and even
vital supplies.
www.insightscare.com
OCTOBER | 2022 16

19. Transparency and information sharing, both laterally across
the industry and vertically from source to point of care, can
go a long way toward improving supply chain visibility and
efficiency in this business improves the overall quality of
the healthcare supply chain.
At 18 Wheels, we use our specialized technology to provide
better, more accurate information to requestors seeking
medical supplies and the assurance that what they order is
available and can be delivered on time.
To continue these positive changes, we will need to
complete the following:
Prioritize local sourcing: The recurrent PPE shortages in
2020 showed vulnerabilities in a worldwide supply chain
that had previously prioritized low prices. China and other
countries enjoy a significant pricing advantage for these
commodities, but the ramifications of putting price before
healthcare delivery are now more apparent than ever. Our
federal government, as well as the industry, must reconsider
sourcing techniques.
Demand forecasting: This is the place with the highest
potential. Everyone in the healthcare supply chain must be
able to forecast the supplies they will need for clinical care
in a variety of circumstances.
COVID-19 precipitated the supply chain crisis in 2020, but
any number of other calamities, from a hurricane to a civil
or regional conflict in a country where supplies are
produced, might equally disrupt medical supply delivery.
What we need to do is create a balance, between the
sourcing of key medical goods and using the opportunity
for forwarding planning, exchanging information across all
industry partners, and improving supply chain efficiency.
Every crisis presents an opportunity, and 18 Wheels is
certain that our industry will rise to the occasion with
collaboration and dedication.
As an established leader, what would be your advice to
the budding entrepreneurs and enthusiasts aspiring to
venture into the healthcare supply chain management
business?
Focus on learning all you can in Automation; today's
technology is based on a digitalized environment and is the
driving force behind a company's efficiency. It is critical to
business process improvement.
Always ensure you have a well-put-together website and a
good web designer. Using good business processing
software will help you streamline your company. Also,
because no manual procedures are used, the firm saves
time. Through software, automation makes it simple to
organize and manage account and employee information
and boosts productivity.
A strong planning structure is essential for any management
to succeed. Procurement, storage and delivery are just a few
of the aspects that go into planning. Costs, time and
transportation are all part of the planning process.
How do you envision scaling your company's services in
2022 and beyond?
There are currently approx. one million square feet of
warehousing and distribution space in Canada. I look to
grow this to over six million square feet in the next five
years. To do this, vast investment in technology is required,
and being the first to market is essential but more
importantly, being the best in the market.
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OCTOBER | 2022 17

20. igitization in Healthcare Supply Chain has served as a
Dstepping stone for companies and organizations in meeting
the most recent needs of patients and customers. The
challenges in the healthcare supply chain have also given rise to
supply chain trends with newfound expectations.
Healthcare Supply Chain plays a crucial role in assisting patients
and saving their lives. Implementing digital healthcare technology
is a significant step towards increasing efficiency. The
transformation of the traditional healthcare supply chain into a
digital health supply chain is generating long-term value in
healthcare organizations. It provides patients with faster, smoother,
more affordable and safer healthcare services. Digitization in
healthcare is assisting hospitals and healthcare systems in lowering
operational costs and identifying appropriate growth opportunities.
Digitization in healthcare has the potential to create a supply chain
that allows organizations to meet the most recent needs of patients
and customers. This has the potential to improve the efficiency of
the healthcare supply chain.
Let’s understand the new trends in detail:
Ÿ Patient Engagement and Care
With the new innovative digital health tools and technologies,
the efficiency of the Supply chain increases in healthcare.
Automation will help in saving money for medical
organizations and hospital systems. Staff productivity can be
increased by automating the workflow. The healthcare supply
chain can redirect staff time to better utilize patient care, reduce
patient wait time, and reduce the number of rescheduled
EmergingTrends in
Healthcare Supply
Chain Management
www.insightscare.com
OCTOBER | 2022 18

21. Advancing Care
www.insightscare.com
OCTOBER | 2022 19

22. appointments. Improving patient care can shift priorities
toward improved patient engagement and satisfaction.
Ÿ Efficient Workflow
Improving the efficiency of a healthcare organization
and system can aid in the automation of physical
planning and tasks. There is duplication in the work
processes. This is due to the disconnected and
segmented process of assembling the supply chain.
When stakeholders attempt to automate and implement
workflow tasks, they can share information more
efficiently.
Ÿ Cost-effectivity
Having the potential to save lots of money, Supply
Chain Management in Healthcare is known as Strategic
assets. Automation is the key to realizing the potential
in the industry. Supply chain digitization can help to
create a more holistic approach to cost-effectiveness.
Ÿ Data Accuracy
Once the supply chain has been digitized, it is possible
to see that poor outcomes generate a large number of
data errors and inconsistencies. Furthermore, with
digitization that provides data accuracy, employees
have more time to engage in higher productivity
activities.
Ÿ Standardization
The digitization of the supply chain can help to
standardize healthcare processes. Once that is
accomplished, everyone involved can work together to
make healthcare services more efficient and user-
friendly.
Importance of Supply Chain Management in Healthcare
Supply chain management is still an issue in the healthcare
sector, and implementing programs or initiatives that
support transformation provides an opportunity to improve
efficiencies at a critical time, assisting healthcare
organizations in cutting costs, implementing smarter
processes, and providing better patient care.
Supply chain process improvement assists healthcare
organizations in achieving long-term financial and
operational efficiencies, as well as contributing to improved
patient safety. Tracking and tracing medical supplies, such
as high-value implants, from point of manufacture to point
of care is an example of this, allowing organizations to
build a picture of usage - who, when, where and what
products are used on patients.
Healthcare organizations are increasingly embracing
innovative technology to improve procurement and supply
chain processes, options that do not have a negative impact
on clinical staffing levels or quality of care but instead
facilitate better working practices.
Challenges to Implement
The healthcare industry is extremely demanding. In general,
healthcare has lagged behind other industries in terms of
supply chain management, and the UK, in particular, has
historically relied on basic, manual, and time-consuming
technologies or approaches.
Data is essential for improving procurement and supply
chain practices. It also poses a significant challenge:
improving data quality, data access and data analysis.
Another significant challenge is the people. Implementing
healthcare supply chain initiatives is primarily a change
management project, often supported by technology, that
must win hearts and minds. People's participation in these
programs can be difficult.
Closing Aspects
The digitization of the healthcare supply chain has several
advantages that can save the industry money. By
automating and improving decision-making abilities, a
digital health supply chain promotes efficiency and
streamlined work processes. Technology-based solutions
and operations will make supply chain personnel's jobs
easier by allowing them to be more productive.
The need for healthcare organizations to improve outcomes
while decreasing costs will drive the adoption of new
technologies, data-driven strategies, patient-centered
delivery methods, supply chain leaders, and new types of
provider-supplier contracts.
-Pooja Shah
www.insightscare.com
OCTOBER | 2022 20

24. Salman Parcy
Head of Global Business
Development

25. Enhancing Healthcare
Ef ciency
Blockchain technology has helped ease the processes
and lessen the burden in the healthcare sector.
Blockchain has the ability to reduce the current
spending bubble, protect patients' data, keep a real-time
track of the activities, and fulfil the crucial needs of the
healthcare industry. It also enhances the primary operations
and enables reliability, ensuring prompt functioning of the
businesses.
With an aim and vision of enhancing the traditional
business processes, Blockchain Firm provides enterprise
blockchain development services and solutions for various
industries, focusing primarily on the healthcare sector.
Being one of the few early adopters of blockchain
technology, its ultimate goal is to help all enterprises
and organizations adopt blockchain into their
businesses.
Under the visionary leadership of the Head of
Global Business Development, Salman
Parcy, Blockchain Firmenables transparency
and security to business processes using
blockchain technology towards an absolute
betterment of their clients in the industry.
The Prologue
Established in 2017, Blockchain
Firm provides enterprise blockchain
development services and solutions for
various industries, with a strong focus on
the healthcare space. Being one of the few
early adopters of blockchain technology, its
ultimate goal is to help all enterprises and organizations
adopt blockchain into their businesses.
Salman states that the company understands business
processes like no other and helps transform its client's ideas
into reality with innovation and creativity. He virtuously
believes that "instead of making clients, businesses should
make partners who have mutually benefiting vision and
strive towards a common goal."
A Visionary Leadership
Salman Parcy, the Head of Global Business Development at
Blockchain Firm, leads the business, marketing and
branding teams across the company's global offices. He
believed that the sea of opportunities and optimistic scope
of growth comes with technological advancement. This
inspired him to set the company's vision in motion. And
now, he is on the mission to venture blockchain technology
into every industry possible.
Salman believes, "I have a strong thought in mind - as a
leader, every word you speak will be analysed, every action
you do will be followed, and every standard you have will
be set. So, I make myself a visionary, thoughtful,
entertaining and the most assertive person.”
Advancing the Healthcare Supply Management
The company has a collective suite of blockchain services
tailor-made and delivered for enterprises and organizations
according to their business requirements. When a business
10 Best Healthcare Supply Chain Management Companies in 2023
www.insightscare.com
OCTOBER | 2022 23

26. owner approaches the company with an idea, it dedicates
itself to understanding the concept in-depth and drafting a
feasibility study.
After there is a mutual agreement on the study, then they
move forward. And if there's room for improvement, the
company will be adding its ideas too. Salman states, "We do
this because we ought to give our clients the best services
possible."
The healthcare industry is one of the primary industries that
require advanced technology integration. Blockchain is a
powerful and advanced technology that offers many
benefits for healthcare.
Since the company is a pioneer in blockchain, Salman
thought of an idea. "Instead of just digitizing the existing
systems, we focus on creating a healthcare ecosystem with a
unified portal that provides easy access and connects all
participants digitally."
This ecosystem could serve end-to-end purposes - right
from acquiring the patients to storing patients' records as
electronic records, connecting patients with
doctors/surgeons, keeping real-time track of the activities,
monitoring the drug supply chain, streamlining the pharma,
and more.
Aligning Offerings with the Latest Technologies
The healthcare industry is one of the significant sectors that
got disrupted majorly during the COVID-19 pandemic. The
entire world faced a lot of struggles to send and receive
medicines, essentials, and other things. To prevent this in
the future and create a better healthcare supply chain
system, Blockchain Firm might consider analyzing the
existing models that deal with healthcare and the potential
implications of technologies.
Further, while speaking of the latest technological
advancements, Salman asserted,"Introducing blockchain
technology to the healthcare industry is the best and most
modernistic solution we can do to achieve transparency,
traceability, security, and operational excellence."
Post-pandemic Era
There have been various advancements in the healthcare
industry post the COVID-19 pandemic. Many healthcare
companies have already begun to digitize their services and
secure their records efficiently. It could be much better if
blockchain technology is integrated into their systems.
As said earlier by Salman, "To make the future ours, our
idea is to create a healthcare ecosystem that connects
patients, hospitals, doctors, pharmacies, labs, and other
healthcare participants."
An Advice to Remember
Salman believes that the chase to bring a positive change is
crucial for the new generation. The youth should deeply
ponder on changing the formulaic concepts and work on
building a broader perspective of the invention.
The audacity to choose unfamiliar roads and having the fire
to chase their dreams should be the mantra for youth. As the
younger generation strives to achieve more, they should
leverage this awareness to become strong and perfect
decision-makers.
Futuristic Approach
Salman asserts, "We are stepping into the most advanced
concept to date - Metaverse, this year. We already have a
community of more than 200 members traversing across
multiple locations, which is set to double within a year."
Furthermore, the company is also indulging in a continuous
process of experimenting with advanced technologies this
year.
The company has a
collective suite of blockchain
services tailor-made and
delivered for enterprises and
organizations according to
their business requirements.
www.insightscare.com
OCTOBER | 2022 24

28. Healthcare on the
Blockchain:
Is Web 3 here?
By UMEH MARYJANE CHINONYE (CRYPTO IRONLADY)
What is Web3?
he above question is one of the most
Tstraightforward questions with no precise answer
yet just personal perspective of "WHAT WEB3
SHOULD BE" not "WHAT IT IS". At least we can make
sure of what it should be to understand the new evolution of
the internet.
Web 3 as I would say is simply onboarding every single
human sector of life endeavours to the blockchain. Now
let me explain in more tiny terms; just as we have the
financial sector as Cryptocurrencies built on the
Blockchain.
We should be able to have the Healthcare sector, Elections
Votes, military, Education, Entertainment, Fashion and
lifestyle, Agriculture, and so on; on the Blockchain.
Now I understand your brain is asking how and you're
amazed. That should be What the Web3 Evolution entail.
No stop there
You are thinking, does it mean if you are sick you go to the
metaverse to go treat yourself when it's your physical body
that is feeling sick? I have gotten questions like this on
numerous occasions, and I advise you to, please get away
from those technical illusions!
Popularly known for her contagious energy as
the energetic Crypto Iron-Lady. She is a
Blockchain/Crypto Content Creator, a brand
strategist, Educator and a fierce public speaker
who have spoken in Standard web 3 events
with a major number of enthusiasts in
attendance.
I have been hosted in interviews to discuss
Crypto Adoption in top brand communities
like Coindesk Tv and some few others.
She is the brand strategist for Women in DeFi,
a leading organization led by women of
substance and capacity in their niche, which
team has trained over 500 students and
empowered them with the right knowledge
and skills to get independent financially and be
able to utilize the opportunities therein in the
Blockchain space.
Talks About: WEB3, Blockchain, Public
Speaker, Content Writing, and Community
Building.
About The Author
www.insightscare.com
OCTOBER | 2022 26

29. UMEH MARYJANE
CHINONYE
(CRYPTO IRON-LADY)
BRAND STRATEGIST
WOMEN IN DeFi

30. Let's talk about what the Blockchain is first
It's simply a digital ledger technology where records are
stored. Just like in the olden days, Bankers would record
their financial transactions in a ledger booklet, then hide
them in a safe or presumably secure place, which is only
accessible to a privileged few. On the other hand,
Blockchain is for the public, managed by the public, and
benefits the public. It is a simple yet complex system of
recording information that makes it difficult or impossible
to change, manipulate, hack, or cheat the system or anyone
using the Blockchain system. A blockchain is basically a
digital ledger where transactions are recorded. Those
transaction records are then duplicated and distributed
across the entire global network of computer systems,
connected on the blockchain network.
Now you are asking why blockchain in healthcare? Why
not use our computers to store the health care data such as
we do with traditional recording in Excel Sheet, Word files
and PDFs in the hospital computer, limited within the
internal storage system or hard drives?
What makes blockchain most effective is the inherent
positive characteristics over other means of record keeping.
Blockchain is a distributed Ledger: it can be accessed
anywhere no matter where the initial place of record entry
was. So, nothing compares the traditional record keeping
with a decentralized, secure modern healthcare record
keeping technology, that is very efficient, transparent, and
affordable.
Blockchain In Healthcare Use Case: HEALTH GO HQ
founded by Divinegift Afolabi, a global portal for general
healthcare assistance and health record-keeping leveraging
blockchain technology. The project is built on the
Blockchain technology to proffer solutions for the
healthcare industry; it offers healthcare adherence solutions
for all sectors of individuals and corporate bodies by
offering HMO using blockchain technology and solutions.
They provide incentives to users for being healthy and also
help health care giver find easy-to-use health care products
for their patients.
So, imagine you "Japa" (traveled without me) abroad and
they are asking for your medical records and you sadly
forgot them in your motherland. The possibilities of getting
that information are stressful and ambiguous because the
record is only confined to the hospital computer to which it
was ordered. With Blockchain the records are distributed
and can be accessed anywhere with the proper public
address (in this sense your medical id) your records can be
added and updated and saved on the blockchain and
accessed by any doctor regardless of your location.
Benefits of Keeping Your Healthcare Records on
Blockchain:
Ÿ Blockchain is Decentralized; Your medical records
aren't in the control of just one hospital and the
conspiracy of lab rat testing can be fished out since all
information recorded can be seen by anyone. No one is
in control; you can have access to your health records at
any time.
Ÿ Blockchain has high Storage Capacity and is Secured
(records are hard to hack and tampered on).
Ÿ Decision making is improved, timely and best of it; as
blockchain allows more than one doctors from different
location to have access, and view the same data in real
time.
Ÿ Speeds up medical credentialing.
Blockchain in healthcare is about building a better solution
on a decentralized, not censored but Consensus Governed
distributed ledger. Blockchain application helps improve
the accuracy in medical record keeping, accessibility, and
real time protection, hence it deters and identifies any form
of mistakes and even dangerous malpractices in the medical
field. Blockchain plays a vital and decisive role in handling
deception in clinical trials and assures the patients of better,
and transparent healthcare outcomes.
You can agree with me that, improved security of healthcare
information, and consent-driven healthcare data
management is a sure way to improve the trust of the
patients in the global healthcare system, that results in
overall tremendous growth of the healthcare industry,
financially, workforce, investment and quality of delivery.
I could go on with the application of the underlying
application of Blockchain to the Healthcare Sector.
Blockchain is beyond Cryptocurrency. It is more! So much
more!!
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OCTOBER | 2022 28

32. Managing Medcare
www.insightscare.com
OCTOBER | 2022 30

33. Suainable
SupplyChain
Management
SolutioninHealthcare
One of the most prominent industries playing a significant
Orole in people’s lives is Healthcare. It also helps in
determining the development level of the country. The
healthcare industry can both help people survive illnesses and
generate revenue for a country by attracting healthcare tourism.
Despite the fact that healthcare is one of the most significant
sources of pollutant materials for the environment, recycling such
materials necessitates large budgets and one-of-a-kind processes.
However, providing materials for hospitals and healthcare facilities
is critical. The failure to deliver critical materials and facilities to
these centers results in multiple deaths. As a result, implementing
supply chain management (SCM) in a safe environment while
making a reasonable profit is a difficult task.
The network of the healthcare supply chain is vast. It has multiple
networks of systems, components and processes that work together
to ensure that medicines and other healthcare supplies are
manufactured, distributed and delivered to patients. This complex
global system is designed with numerous safeguards in place to
ensure that medications and other medical supplies are
manufactured and delivered on time, even in the face of pandemics
or natural disasters. The ability of the supply chain to predict, plan
and react to potential disruptions in one or more links of the chain
via a diverse pre-established global network is the most important
of these safeguards.
Resilient Supply Chain Management
The pandemic has already resulted in the global healthcare supply
chain being restructured, including the implementation of new
systems such as digital track-and-trace. For healthcare supply
www.insightscare.com
OCTOBER | 2022 31

34. chains to remain resilient, increased digitalization must
continue to evolve across all healthcare settings,
particularly as pandemic events become more likely as
globalization increases.
Following the pandemic, we will almost certainly see an
increase in the digitalization of inventory management and
requisitioning. With digital inventory management and
requisition systems, hospitals can easily locate stock,
monitor transit conditions and connect inventory to an
automated database for routine replenishment, reporting
and invoicing — all with minimal human intervention.
Sustainable Supply Chain
The term "supply chain sustainability" refers to companies'
efforts to consider the environmental and human impact of
their product's journey through the supply chain, from raw
material sourcing to production, storage, delivery, and every
transportation link in between. The goal is to reduce the
environmental damage caused by factors such as energy
consumption, water consumption and waste generation
while having a positive impact on the people and
communities in and around their operations. These concerns
are in addition to the traditional revenue and profit concerns
of corporate supply chains.
While traditional supply chain management focuses on
operational speed, cost and reliability, sustainable supply
chain management incorporates the goals of environmental
and societal values. This includes dealing with global issues
like climate change, water security, deforestation, human
rights, fair labor practices, and corruption.
The significance of sustainability in supply chain
management goes beyond simply being environmentally
conscious as a business. Because the supply chain accounts
for the majority of a company's environmental impact,
developing a sustainable supply chain strategy is critical.
Businesses can then implement more impactful, positive
changes to their environmental footprint by developing
sustainable supply chains.
Using environmentally conscious and eco-conscious
methods of operation in all aspects of your business benefits
the planet improves your reputation, and lowers costs.
Financial Sustainability- Because financial sustainability
is linked to longevity, a company with a sustainable supply
chain should be able to provide a satisfying income to all of
its stakeholders, including owners, investors, and
employees.
Environmental Sustainability- A sustainable supply chain
emits as few greenhouse gases as possible. Scope 3
emissions (GHG emissions from the supply chain, use, and
disposal) account for the vast majority of GHG emissions
for consumer goods companies, accounting for more than
80% of total GHG emissions (see Figure 2). Because the
global population and GDP are both growing, so is total
consumption. As a result, sustainable supply chains are an
effective tool for lowering our carbon footprint.
Social Sustainability-Human rights are respected
throughout the value chain of a sustainable supply chain. A
responsible company collaborates with businesses that do
not use child or forced labor. Regardless of the
humanitarian implications, a supply chain that is
unconcerned about social sustainability may result in brand
image distortions. For example, it was revealed last year
that Starbucks' coffee bean suppliers recruited children
under the age of 13 to cut costs.
Closing Thoughts
Companies all over the world have taken steps to reduce
carbon emissions, reduce waste and improve labor
conditions. They monitor multifaceted programs that, for
example, prioritize renewable energy, recycle products and
materials, or encourage greater social responsibility among
suppliers by tracking sustainability metrics in supply chain
management (SCM) systems.
In the coming years, supply chain sustainability will be
driven by innovation. The circular economy and data-driven
supply chains are two trends that will keep the momentum
going in this area.
A circular economy seeks to eliminate pollution and waste
from products and systems such as supply chains. Products
in this system are designed to have a low environmental
impact, last longer, and be easily disassembled and remade
or transformed for reuse.
www.insightscare.com
OCTOBER | 2022 32
-Pooja Shah

36. Language and literature are one of the oldest
institutions in the world, ever-changing in their
structure as well as in forms and platforms; love for
literature has only increased with age. And this increased
the impact on society, changed the perspectives and created
art without limitations. Through constant change, writing
was something that has kept on inspiring generations.
Being a writer is a dream of many, but being a good writer
is possible for few. The way to excellence passes through
content, and content is always crowned with the throne of
the king. Having engaging content with an equally
engaging writing style puts the crown on this king's head.
With the world at your fingertips and publishing being
easier, the majority of content published today is on online
platforms. This has led to increasing interest in the writing
field, and hence a desire to learn more about writing which
in return led to the huge creation of opportunities in the
field for writers, entrepreneurs and coaches.
Among a few successful entrepreneurs, generating around
2000 leads in the past four years, Chinedu Junior
Ihekwoaba, is a poet, blogger and an amazing coach to
leverage talent on social media platforms.
With the opportunity to interview Chinedu, we got insights
into his career.
Below are the highlights of the interview:
Please share your leadership journey in the content
creation space.
It all started as far back as 2000. I have a flair for writing.
Music inspired my love for writing. Hip hop precisely. Jay-
Z, Eminem, Nas, Tupac, and co. These guys made me fall
in love with wordplay. I love the rhymes in their rap. So, I
said to myself, I can use wordplay for my content. Like,
write in poetry format. So, my journey in writing started
from there.
What was the inspiration that prompted you to start
with content creation and content marketing?
Unemployment. I attended over twenty interviews in two
years. They were all futile. Ben Ramedani saw my content
on LinkedIn and said, "Hey, man! You are too good. You
should not be unemployed. You should be making money
with your writing. And I took his words hook, line and
sinker. So, I got on Udemy and Alison to learn content
creation.
Generating New Leads
www.insightscare.com
OCTOBER | 2022 34
Interview with Insights care

37. Initiating your career as a content writer, what were the
challenges you faced, and enlist us the professional
hacks that helped you become the grand success that
you are today?
My color and country were my greatest challenges. I was
never rated even by my country's people. They hardly want
to hire me until BAMF Media gave me an opportunity. So
here is what I tell anyone trying to get into the content
creation niche: believe in yourself. Be open to rejection.
Love yourself first. Love your craft. Do it for love and
money will come. I have always loved writing even before
the money.
Share your experience of BAMF.co, and what were the
learnings that made you ramp up your growth curve?
BAMF Media gave me exposure. I worked with top clients.
I mean CEOs of multimillion companies in America
[Russell Brunson, Billy Gene, Prince EA, etc.]. This made
me see myself as a special content creator. It boosted my
self-confidence. So, I can say BAMF made me.
As a successful leader in the social media space, please
share your thoughts on the future of social media
provided with the development of Metaverse, which is
grabbing the global spotlight.
I really can't say much about that. But I know social media
will keep evolving. But I think Metaverse is the future.
Please share your opinion about the marketing and
advertising industry for the budding entrepreneur
It is highly competitive. You can't survive alone. Network
with people. Learn every day. Learn from your failures.
Acquire new skills and tools. Be flexible with your service
rates.
Chinedu Junior Ihekwoaba,
www.insightscare.com
OCTOBER | 2022 35

38. RDA
Healthcare
Supply Chain
Services, LLC
Reimagining an Effec ve and
Affordable Healthcare
Supply Chain System
Imagine a scenario where one is a leader in their field
of supply chain, however, when someone dear to the
individual needed the right product, at the right time,
and at the right place…it wasn’t there.
Hard to hear, right?
This was Angie A. Haggard’s situation, when her mother
almost lost her life due to a breakdown in the healthcare
supply chain. This one moment became the turning point in
her life as well as in the lives of many other patients who
suffer when this gap remains unaddressed.
Angie used her supply chain knowledge for the purpose of
improved care for for patients, driven with the passion to
improve the healthcare supply chain where products and
services are provided at the right time, the right place, the
right quantity and the right price.
After spending two years in the Operating Room Supply
Chain Department and thriving on continual improvement,
she just knew she could make the greatest impact in the
healthcare supply chain via consulting and services. And
hence, in 2018, she joined RDA Healthcare Supply Chain
Services, LLC as the COO and transitioned into the CEO
role in 2021.
Her decision proved to be the best as RDA is comprised of
partners and subject matter experts with a minimum of 20+
years’ experience who have a passion to improve and
enhance the healthcare supply chain.
Formed in 2014 and previously known as “Ron Denton &
Associates, LLC,” it provides independent and unbiased
supply chain services to healthcare organizations
nationwide. Its mission is to advance the supply chain,
reduce costs and increase operational efficiencies for its
clients and provide comprehensive supply chain services
nationwide for large, medium and small healthcare
organizations (providers, distributors and manufacturers).
RDA’s services include consulting (assessment, design and
implementation), interim supply chain leadership,
proprietary optimization technology and training. These are
leveraged by its excellent team which has experience in
designing, developing and implementing: supply chain
strategies, value analysis, strategic sourcing, process
improvement, operations optimization, and much more!
RDA SPENT YEARS DEVELOPING BEST
PRACTICE GUIDELINES FOR EVERY
SUPPLY CHAIN FUNCTION IN
HEALTHCARE. WE HAVE ALSO
CREATED VARIOUS HEALTHCARE
SUPPLY CHAIN COURSES, FOR
TRAINING PURPOSES, THAT ARE
PROVIDED IN PERSON OR VIRTUALLY.
www.insightscare.com
OCTOBER | 2022 36

39. Angie A. Haggard
CEO
RDA Healthcare Supply
Chain Services, LLC.
www.insightscare.com
OCTOBER | 2022 37

40. With more than 150 years of collective experience in
healthcare supply chain, and with its unique products of
Demand Logic® and Strategic Network Alliance, let us see
how RDA and Angie are optimizing the healthcare supply
chain while reducing costs through the interview highlights
below!
Angie, could you please tell us about the products and
services that make your company stand out from the
competition?
We have worked with more than 750 healthcare
organizations nationwide to improve supply chain
efficiencies. Our clients know that we do what we promise,
and we deliver proven results – every engagement.
Industry Leading Technology & Strategic Alliances:
• RDA has an industry-leading proprietary inventory
and space optimization technology (Demand Logic®)
which helps to identify inventory/space needed with
supply demand and dimensional elements. Demand
Logic® combines proprietary predictive analytics with
LEAN methods to decrease cost while optimizing
service and quality.
• RDA also has an extensive Strategic Alliance
Network that spans finance, technology development,
virtual item master management, physical inventories,
sterile processing, and many other areas.
RDA’s supply chain experience combined with its industry
best practices uniquely qualify it to rapidly identify, design
and implement Supply Chain enhancement opportunities.
Kindly enlighten us about your company’s contribution
to advancing the healthcare supply chain management
industry. Also, tell us about the latest business solutions
offered by your company to fulfil clients’ requirements.
RDA has made numerous contributions to advance the
healthcare supply chain.
Following are the example benefits RDA has provided to
its clients:
• Implemented $800M+ savings
• Reduced annual expenses by 20% – 40%
• Reduced inventory by 20% - 60%
• Provided 450+ interim supply chain leaders
In addition, RDA created a proprietary, cloud-based
optimization software that optimizes inventory, space and
workflow. What used to require months to complete in
Excel and/or via subjective guessing, can now be completed
®
in minutes with Demand Logic .
RDA spent years developing best practice guidelines for
every supply chain function in healthcare. To continually
advance healthcare supply chain industry, we have also
created various healthcare supply chain training courses
that are provided in person or virtually. We plan to launch
online courses in 2023 to make training even more
accessible to organizations or individuals that are new to
healthcare supply chain.
Please brief us about your journey in the industry and
how you have made the company excel in its niche
market.
My supply chain journey started 27 years ago outside of
healthcare with companies such as Walmart, Hewlett-
Packard and PricewaterhouseCoopers. Early in my supply
chain career, my mother was a patient in the hospital for an
extended period of time and unfortunately didn’t have the
supplies she needed for care.
It was a turning point in my life.
Since that time, I have been driven to use my supply chain
knowledge for the purpose of improved care for patients. It
is my passion to improve the healthcare supply chain to
provide products and services at the right time, the right
place, the right quantity, and the right price.
After spending two years in the Operating Room Supply
Chain Department and thriving on continual improvement, I
knew I could make the greatest impact in the healthcare
supply chain via consulting and services. In my 21 years of
providing healthcare supply chain services, I have seen
more than 800+ different healthcare supply chains - the
good, the bad and the ugly.
Leveraging my leadership and supply chain successes, I had
the opportunity to join RDA in 2018 as the COO and
transition into the CEO role in 2021. RDA’s services and
strategic alliances have expanded over the past two years,
and we are continuing to grow as a company. Our two
newest services include:
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OCTOBER | 2022 38

41. • Source It Now: A service that provides experienced
resources on an “as-needed” basis for organizations.
• RDA Healthcare Supply Chain Academy: In 2023,
RDA will launch our new RDA Healthcare Supply
Chain Academy where we will offer online training
courses to organizations and individuals that are new
to healthcare supply chain industry or a new to a role
in healthcare supply chain.
What is your opinion on the necessity for healthcare
supply chain management companies to align their
offerings with the latest technological advances,
especially when it comes to catering to ever-evolving
healthcare needs?
Businesses and individuals must continually improve to
advance the company and themselves. Staying abreast of
the market, technological advances, industry developments,
and clients’ needs is part of the framework for success.
When a company “stands still”, there is no forward
movement. No forward movement results in other
companies innovating and advancing as your company is
“standing still”. New challenges, new inventions and new
developments equal new opportunities.
There are many aspects of the healthcare supply chain that
are very different today than even a year ago. UDI
capabilities are being refined daily which will provide a
whole new level of visibility and information that was not
previously available.
The trend of homecare (vs. acute care) and virtual home
therapies is on the rise which will require a supply chain to
support its needs (e.g., individual orders and at-home
deliveries). As the needs of our healthcare industry evolve,
healthcare supply chain management companies must
create, adapt, and advance technologies, infrastructure, and
processes to support it.
As an established leader, what would be your advice to
the budding entrepreneurs and enthusiasts aspiring to
venture into the healthcare supply chain management
business?
For those entrepreneurs considering a business in healthcare
supply chain management, there are a few critical success
factors to consider before entering:
Know the industry: If you don’t know about the healthcare
industry, find existing healthcare supply chain leaders that
you can learn from and/or engage as an advisor.
Know the need and make sure your product or service
meets the need, at the right time and the right price:
Because healthcare is so complex, many believe it can be
simplified. Test your concept/idea with those who are
familiar with the healthcare buying process and/or investors
in the healthcare supply chain space.
Even if your product or service is transformational and you
know there is a need, the benefit and value to the healthcare
organization must be clear, concise, and easy to understand.
Evaluate and consider all the benefits/value your product or
service will bring to your clients. Healthcare organizations
value price, but some organizations place equal value (and
sometimes more) on the impact to quality and outcomes.
Expect a long and slow sales cycle.
How do you envision scaling your company’s services in
2022 and beyond?
RDA plans to grow our business by over 25 percent next
year. To do this, we plan to have a continued focus on our
clients, our relationships, our strategic alliances and our
core competency of healthcare supply chain services.
Our business is 100% referral and to get more referrals we
plan to continue focusing on documenting and sharing our
successes. In addition, we have spent years establishing
individual relationships and strategic alliance relationships.
Focusing on those key relationships will enable us to foster
new growth internally and externally.
Lastly, but definitely not least, we plan to focus on our
clients. Our clients serve patients. When we serve our
clients, we are improving healthcare and are indirectly
making a difference in patients’ lives.
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OCTOBER | 2022 39