10 Best Workplaces in Healthcare 2022.pdf

Insights Care’s latest edition, 10 Best Workplaces in Healthcare 2022, comes together to celebrate and honor these organizations in creating an employee-centric environment where people can thrive.

Enhancing Care
Way to Build a Better
Healthcare Workplace
Frontline Warriors
Role and Functions
of Community
Healthcare Workers
Best
1
Workplaces
Healthcare 2022
in
Carolina
Caring Helping Those with
a Serious Illness
Dana Killian
President, and CEO
October
|
Issue
04
|
2022
Be er Health and
a better way of life.
10 Best Workplaces in Healthcare 2022.pdf
Editor’s
Note
he workplace concept has transcended its
Ttraditional boundaries in today's ever-changing
professional landscape. Gone are the days when
success was solely measured by financial gains or market
dominance. Instead, a new era has emerged, one where the
quality of a workplace is measured by the well-being and
fulfillment it provides its employees. In this spirit, we at
Insights Care celebrate and honor the Best Workplaces with
our latest edition.
The Best Workplaces initiative aims to highlight
organizations that prioritize their employees' welfare,
growth and happiness, recognizing that these factors are
instrumental in fostering a thriving workplace culture.
These exceptional workplaces embody the principles of
inclusivity, innovation and respect, setting the gold standard
for the industry.
Embracing
Excellence
Honoring the Best Workplaces
In pursuing excellence, these organizations understand that
their most valuable asset is their people. They go above and
beyond to create environments where individuals feel
empowered, valued and inspired. From cultivating a culture
of diversity and inclusion to fostering a supportive and
collaborative atmosphere, these workplaces have become
beacons of progressive leadership, driving the way forward
for the entire business community.
But what sets the Best Workplaces apart? It is their
unwavering commitment to employee development and
well-being. They invest in training and professional growth
opportunities, ensuring that their workforce remains at the
forefront of knowledge and expertise. Moreover, they
prioritize work-life balance, providing flexible
arrangements and comprehensive wellness programs that
promote physical, mental and emotional health.
These organizations understand that true success is
achieved when employees are satisfied and genuinely
fulfilled in their work. They encourage autonomy, creativity
and personal growth, allowing individuals to unleash their
full potential. By fostering a culture that recognizes and
rewards achievement, they create an environment where
innovation thrives and extraordinary accomplishments
become the norm.
Insights Care's latest edition, 10 Best Workplaces in
Healthcare 2022, comes together to celebrate and honor
these organizations in creating an employee-centric
environment where people can thrive, where purpose and
passion converge, and where success is measured not just in
profits but in the collective fulfillment of every individual
within the organization.
Hope you have an exciting read!
- Pooja Shah
Role and Func ons of
Community Healthcare Workers
Frontline Warriors
32
Way to Build a Be er
Healthcare Workplace
Enhancing Care
20
Aicl
Carolina Caring
Helping Those with a Serious Illness
08
Cover
Story
Great Plains Health
Innova on and Care
16
Nhlanhla Mlilo
Sheer Commitment to
Perpetual Enhancements
28
Ctts
The Future of the Mobile
Application Market
for Pregnant Women
24 36
CXO
Intview with
Insights re
Sons Are More
Important
Than Daughters -
A Baseless Ideology Slowly Fading Away
Copyright © 2022 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or
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October, 2022
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Editor-in-Chief
Chidiebere Moses Ogbodo
Managing Editor
Pooja Shah
Executive Editor
Saloni Agrawal
Visualiser
David King
Art & Design Head
Mrunalinee Deshmukh
Co-designer
Paul Belin
Art & Picture Editor
Deepanjali Jena
Business Development
Manager
Emily Jones
Marketing Manager
Bill Thompson
Business Development
Executives
Anna Smith, Jack Miller
Sales Executives
Mike, Carl, John
Technical Head
Jacob Smile
Assistant Technical Head
Prashanth Hiremath
Technical Consultants
David, Robert
Digital Marketing
Manager
Alina Sege
Assistant Digital
Marketing Manager
Sagar Lahigade
SME-SMO Executives
Gemson
Research Analyst
Eric Smith
Circulation Manager
Tanaji Fartade
Description
Featuring
Person
Company Name
Agile Physical
Therapy
agilept.com
Marc Guillet
CEO
Agile Physical Therapy is a group of private outpatient
physical therapy and sport rehabilitation centers in
California, with clinics in Palo Alto, San Mateo, Redwood
City, Los Altos, San Francisco, and Los Angeles.
Carolina Caring
carolinacaring.org
Heather Myers
Chief Media
Strategy
Carolina Caring’s mission is to provide world class,
compassionate care by engaging all individuals and
their families to enhance living.
Blue Shield of
California
blueshieldca.com
Paul Markovich
CEO
Blue Shield of California strives to create a healthcare
system worthy of its family and friends that is
sustainably affordable.
GOAL Global
www.goalglobal.org
Nhlanhla Mlilo
Senior MEAL Officer
/Manager - BHA
UPLIFT Program
GOAL Global works with communities facing
extreme povery and crisis.
Great Plains Health
gphealth.org
Mary O. Roberts
Marketing Manager
Great Plains Health offers advanced healthcare
including heart and vascular, cancer and orthopedic
surgery services.
Impact Advisors
impact-advisors.com
Peter Smith
CEO
Impact Advisors is a nationally recognized healthcare
consulting firm that is solving some of the toughest
challenges in the industry by delivering strategic
advisory, implementation and optimization services.
Health Catalyst
healthcatalyst.com
Dan Burton
CEO
Health Catalyst is a leading provider of data and analytics
technology and services to healthcare organizations,
committed to being the catalyst for massive,
measurable, data-informed healthcare improvement.
Tenet Health
tenethealth.com
Ronald A.
Rittenmeyer
CEO
Tenet Health are united by their mission to deliver
quality, compassionate care in the communities they
serve.
Texas Health
Resources
texashealth.org
Barclay E. Berdan
CEO
Texas Health Resources’ mission is to improve the
health of the people in the communities they serve.
Weber Human
Resource
weberhs.net
Kevin Eastman
Executive Director
Weber Human Resurce is committed to delivering
quality behavioral health and aging services.
10 Best Workplaces in Healthcare 2022
Dana Killian
President, and CEO
Carolina Caring
Carolina
Caring
Helping Those with a Serious Illness
Carolina Caring
has provided
compassionate, serious
illness care for more
than 40 years.
Cover Story
Cover Story
G
ood palliative care is the difference between being
at peace and feeling powerless. For those with a
serious illness, finding peace can be especially
challenging. But, with expert treatment and support from a
specially trained healthcare team, patients have more
control over their treatments and a better quality of life.
Improving the Lives of Those Living with a Serious
Illness
For more than 40 years, Carolina Caring has been
improving the lives of those with serious illness. As one of
the state's original three hospice providers, it has deep roots
in the Carolinas and has grown its expert team
exponentially. With providers on call 24 hours per day and
7 days a week, the nonprofit offers patients and families
hope by supporting them throughout their journey.
Our Mission is to Improve Quality of Life Through
Innovative Partnerships
Carolina Caring's President and CEO, Dana Killian,
joined the organization in 2020. Early in her career, she
developed a passion for holistic care and recognized the
challenges of navigating the healthcare system. When she
joined Carolina Caring, she quickly collaborated with
community partners to explore better ways to serve patients
and access to care through innovative partnerships. She is
passionate about protecting and expanding healthcare
access to all who need it, better engaging with the
community to improve quality of life and achieve equity of
care.
"It is refreshing to work for an organization that is so
focused on the whole patient," says Killian. "Our teams not
only attend to medical needs, but they also look for creative
and meaningful ways to improve the lives of those they care
for.”
We provide
expert health care
teams who offer
individualized care
for our patients'
unique situations.
10 Best Workplaces in Healthcare 2022
As we continue
to innovate and improve
the way people live,
we plan to launch new
technologies including
remote patient
monitoring.
Caring is in our DNA
From organizing a special covenant ceremony for a young
man with a terminal diagnosis, to singing to our patients
during their last days and helping a young mother spend as
much time as possible with her seriously ill child, Carolina
Caring's team is inspired to make each moment special for
patients and families.
New Program Expands Services to Vulnerable Patients
As Killian continues to see how a coordinated approach to
serious illness care benefits our patients, she has been eager
to develop new programs to expand the services we provide
to some of the community's most vulnerable residents.
When she spoke with local paramedics and found that many
patients were calling 9-1-1 who simply needed primary care
services, she moved quickly to help launch Carolina Caring
House Calls, so patients who have trouble travelling to a
doctor's office can get the care they need at home.
Overcoming Challenges
Carolina Caring's journey has had many challenges,
including overcoming common misconceptions surrounding
hospice and palliative care, which often present a
tremendous roadblock in delivering the right level of care at
the right time, and staffing - stemming from burnout levels
experienced during COVID and the great resignation
phenomenon. As a recipient of Modern Healthcare's Best
Places to Work for the fourth year in a row. (2019, 2020,
2021, 2022), Killian and her team continue to push for
greater levels of workplace engagement while nurturing an
environment of diversity and inclusion.
Dana has guided
the organization's
expansion into primary care,
which has grown exponentially
as the nation's healthcare
delivery models continue
to evolve.
10 Best Workplaces in Healthcare 2022.pdf
Pearls of Wisdom
As a piece of advice for the budding aspirants willing to
enter the healthcare space, Dana shared, "The holistic care
we provide is not only the best way to deliver healthcare,
but it is also rewarding and fulfilling.”
Those who work in the serious illness space often develop
strong relationships with patients that last through their
most difficult moments. It's an honor walking alongside
patients and families as they go through these tough times
together," she added.
Evolving Around Technology
With technology like remote patient monitoring, Carolina
Caring continues innovating and improving the way people
live. The organization is preparing to launch this technology
to monitor patients' vitals - including blood pressure, weight
and oxygen saturation levels. This enables Carolina Caring
to keep an eye on how well they are doing, while also
providing them with peace of mind knowing their condition
is not unnoticed by those who care for them.
10 Best Workplaces in Healthcare 2022.pdf
ndividuals who think out of the box are the ones that
Ichange the face of history. Such an attitude also gives
birth to generosity. Along with the generous mindset
comes the ability to think about advancements and
developments. It is this same mindset that has led
humankind to construct the technological era that we live
in.
Keeping the never-ending technology along with the roots
of generosity alive and attending to society’s needs is Great
Plains Health. The organization is on a journey from good
to great and aims to provide continued excellence in the
areas of people, quality, service, growth, and finance.
GPHealth believes that this journey is intentional,
measurable, and innovative.
This motive has led them toward the unstoppable road to
success.
The intense care and such commendable services are
provided under the guiding light of Ivan Mitchell, Chief
Executive Officer of GPHealth. With the guidance of Mr.
Mitchell, the hospital never fails to succeed and innovate.
Below are the highlights of the interview with Mr.Mitchell
where he reveals the recipe for perfection.
Please brief us about the company and its inception.
Great Plains Health (GPHealth) is based in North Platte,
Nebraska. It is a fully accredited, 116-bed acute-care
regional medical center serving Western and Central
Nebraska, Northern Kansas and Southern South Dakota.
With 90 physicians representing more than 30 medical
specialties, the GPHealth system offers advanced health
care, including heart and vascular, cancer, orthopedic
surgery services, and women’s services, including level 2
neonatal intensive care.
The system employs approximately 1,200 employees and
serves a geographic area spanning more than 67,000 square
miles. The hospital is accredited by the Center for
Improvement in Healthcare Quality (CIHQ).
Great Plains Health, formerly known as Great Plains
Medical Center, opened its doors in 1975 upon the merging
of two smaller medical facilities. GPHealth serves as the
region’s leader in technology and medical expertise,
allowing more patients to stay at home for quality health
care services instead of traveling great distances.
How is advancing technology helping to create better
workplaces and increasing workflow productivity?
Technology is something that we’ve really invested in. One
of the most common things that health systems have
focused on is electronic medical records. It has increased
productivity and gives us the ability to have a patient’s chart
in multiple different hands. Telemedicine is also something
that I think we’ve been innovative with. We are a rural
community and we cover a large regional area of 100,000
people. There are a lot of specialties where we have the
need for one or two specialists. Strategic partnerships have
allowed us to bring 24/7 telemedicine coverage to
specialties where we haven’t had that in the past.
What are the key challenges at workplace in healthcare,
and how is Great Plains Health improvising on them?
Like so many industries, labor is the number one challenge.
With the labor shortage, we have partnered with the
University of Nebraska College of Nursing to bring clinical
training for an accelerated BSN program to North Platte.
We collaborate with our local community colleges, invest in
local health science programs, and have expanded our
international recruitment. We also ensure that the staff is
practicing to the top level of their scope and license.
10 Best Workplaces in Healthcare 2022
Innovation and Care
16| October 2022|www.insightscare.com
Ivan Mitchell, FACHE, MHA, MPA,
is the Chief Execu ve Officer of
Great Plains Health.
He previously served as Chief
Opera ons Officer at Great Plains
Health for six years before
assuming the role of CEO in
January 2022.
Before reloca ng to North Pla e,
Mitchell served as CEO at Towner
County Medical Center in Cando,
North Dakota; administra ve
director at Jefferson Regional
Medical Center in Pine Bluff,
Arkansas; and radiology and
cardiology service manager at
Intermountain Park City Medical
Center in Park City, Utah.
He received a Bachelor of Science
degree in nuclear medicine from
Weber State University in Ogden,
Utah, and a dual master’s degree
in public administra on and
healthcare administra on from
the University of Utah in Salt
Lake City.
Mitchell is a fellow of the
American College of Healthcare
Execu ves (FACHE) and cer fied
as a Nursing Home Administrator
(NHA) and Nuclear Medicine
Technologist (CNMT).
He is ac ve in the North Pla e
community, serving on the North
Pla e Public School Board, the
North Pla e Economic
Development Commi ee, and
the North Pla e Housing Task
Force.
GPHealth has a leadership team
representative of our workforce, which is
largely women. We strive to have a just
culture where processes are evaluated and
concerns are addressed.
Ivan Mitchell
CEO
Great Plains Health
17| October 2022|www.insightscare.com
How does Great Plains Health ensure equal
participation of both genders in the workplace? And
what are the steps it has taken to make the workplace
secure for women?
GPHealth has a leadership team representative of our
workforce, which is largely women. We strive to have a just
culture where processes are evaluated, and concerns are
addressed. We encourage employees to escalate any issues,
and we offer additional training on diversity, equity and
inclusion. Our goal is to provide an opportunity for anyone
of any background to feel safe and enjoy their work.
As an experienced leader, what advice would you like to
give to aspiring entrepreneurs and enthusiasts who wish
to venture into the competitive industry that you are
serving?
Almost a fifth of the economy is based on healthcare, but
profit margins are small for hospital systems. Come in with
a tool that solves a problem and be able to explain how it
takes the place of a current line item in the budget,
increases quality and saves money.
What are the future goals of Great Plains Health? How
does it envision scaling up its operations and reach in
2023 and beyond?
Our goals are simple and stay consistent. First, we aim to
rank in the top quartile in employee engagement, which we
currently do, and measure through an annual survey with
smaller pulse surveys throughout the year. Second, we want
to hit the top quartile in patient experience, which we’re on
track to do for the year. Third, we aspire to earn a 5-star
Medicare rating. We are currently a 4-star facility and
believe we are on track for that 5-star rating within the next
two years. This rating helps us measure quality and
performance. Fourth, we work to maintain an ‘A’ rating
from S&P for financials. These goals highlight how we
want to be a positive place to work, all while taking
exceptional care of our patients and ensuring the highest
level of financial stewardship.
Enlist a few testimonials from your clients or customers
and awards or recognition that accurately highlight
GPHealth’s position in the market.
GPHealth has been nationally recognized by the Leapfrog
Group as a Top Rural Hospital for three years running. The
Leapfrog Group sets high standards for health care safety
and quality. We are thorough and innovative and are
reaching for the best every day. This recognition is a
reflection of our dedication to making GPHealth a beacon
for trusted healthcare in the region.
18| October 2022|www.insightscare.com
10 Best Workplaces in Healthcare 2022.pdf
Hea hcare
Workplace
Build a Be er
Way to
20| October 2022|www.insightscare.com
healthcare workplace is any setting where
Ahealthcare professionals provide medical services
and care to patients. It encompasses a wide range
of environments, including hospitals, clinics, medical
offices, nursing homes, rehabilitation centers, and other
healthcare facilities. It is a place where doctors, nurses,
therapists, technicians, and support staff come together to
deliver healthcare services and support the well-being of
patients. The healthcare workplace serves as a hub for
diagnosis, treatment, prevention and management of
illnesses and injuries, aiming to improve individuals'
overall health and quality of life.
The primary focus of a healthcare workplace is to provide
patient-centered care. Patients' needs, preferences and well-
being are at the forefront of decision-making and service
delivery. Healthcare professionals work collaboratively to
assess, diagnose, treat and support patients throughout their
healthcare journey.
A healthcare workplace is vital in providing quality care
and improving patient outcomes. It is not only the patients
who benefit from a well-functioning healthcare
environment but also the healthcare professionals
themselves. A positive and supportive workplace enhances
the well-being and job satisfaction of the staff and translates
into better patient care.
In this article, let's explore key ways to build a better
healthcare workplace and enhance care.
Foster a Culture of Collaboration
Collaboration is essential in healthcare settings as it allows
healthcare professionals from various disciplines to
Enhancing Care
21| October 2022|www.insightscare.com
collaborate. By fostering a culture of collaboration,
healthcare organizations can encourage interdisciplinary
communication, shared decision-making, and a
comprehensive approach to patient care. This can be
succeeded through regular team meetings, interdisciplinary
training programs, and the use of technology platforms that
facilitate information sharing.
Promote Work-Life Balance
Healthcare professionals often face demanding schedules
and high-stress levels. To build a better healthcare
workplace, promoting work-life balance and supporting
staff well-being is crucial. This can be done by
implementing flexible scheduling options, providing
wellness programs, offering mental health support services,
and encouraging self-care practices. By ensuring that
healthcare professionals have time for rest and rejuvenation,
they will be better equipped to provide compassionate
patient care.
Invest in Professional Development
Continuous learning and professional development are
essential for healthcare professionals to stay informed with
the latest field advancements. By investing in professional
development opportunities, healthcare organizations not
only enhance the knowledge and skills of their staff but also
demonstrate their commitment to their employees' growth.
This can include providing funding for conferences,
workshops, and certifications and offering in-house training
programs and mentorship opportunities.
Improve Communication Channels
Effective communication is the backbone of any healthcare
workplace. Clear and timely communication among
healthcare professionals ensures that critical information is
conveyed accurately, leading to better patient outcomes.
Healthcare organizations can invest in technologies such as
secure messaging platforms, electronic health records, and
telehealth systems to facilitate seamless communication
among staff members. Regular communication training and
promoting open-door policies also create an environment
where communication is assessed and encouraged.
Prioritize Employee Recognition
Recognizing and appreciating healthcare professionals' hard
work and dedication can go a long way in developing a
better healthcare workplace. Regularly acknowledging the
efforts of staff members through public recognition,
performance-based incentives, and awards not only boosts
confidence but also fosters a sense of belonging and
motivation. Creating a culture of appreciation encourages
employees to strive for excellence and provides a positive
environment that enhances patient care.
Embrace Technology
The healthcare industry is evolving rapidly, and technology
is crucial in improving patient care. By embracing
technology solutions, healthcare organizations can
streamline processes, reduce administrative burdens, and
enhance the overall efficiency of the workplace. Electronic
health records, telemedicine, remote patient monitoring and
AI-powered diagnostic tools are examples of how
technology can be leveraged to improve healthcare delivery.
Training and support for staff to effectively utilize these
technologies is essential for successful implementation.
Ensure Safety and Well-being
A safe and healthy workplace is the ultimate to building a
better healthcare environment. Healthcare organizations
should prioritize their staff's physical and psychological
safety by implementing safety protocols, providing
appropriate equipment and resources, and promoting a
culture of well-being. Regular risk assessments, infection
control measures and comprehensive employee wellness
programs are vital to creating a workplace where patients
and staff feel secure.
In conclusion, building a better healthcare workplace is
crucial for enhancing care and improving patient outcomes.
By fostering collaboration, promoting work-life balance,
investing in professional development, improving
communication channels, prioritizing employee
recognition, embracing technology, and ensuring safety and
well-being, healthcare organizations can create an
environment that supports the well-being of their staff and
facilitates high-quality patient care. Through a collective
effort, we can continue to improve the healthcare system
and deliver exceptional care to those in need.
-Pooja Shah
22| October 2022|www.insightscare.com
10 Best Workplaces in Healthcare 2022.pdf
The Future of the
Mobile
Application Market for
Pregnant
Women
About 140 million women give birth worldwide
every year, and over 60% download mobile
pregnancy applications. It is a dynamic market that
is attracting a growing number of users, advertisers and
investors. If you wish to find out the various factors that are
stimulating its growth and shaping strategies for key
players, this article is the perfect match.
Use of Mobile Application for Pregnant Women
Pregnancy apps give women informational and emotional
support. Future parents can find answers to frequently asked
questions about health, psychology, and their changing
lifestyles. A woman can track changes in her body using
health charts and, if necessary, receive telemedicine
consultations.
Communication with other pregnant women through chats
helps them socialize and find solutions to common
problems, while marketplaces offer them necessary and
desirable products at a discount. In addition, pregnancy
apps are quickly becoming EdTech platforms offering
tutorials, workshops and expert training. Application
developers are actively implementing AI technologies,
which make interaction with users more personalized.
Factors Driving Growth
The market is affected by both short and long-term trends,
including the Covid-19 pandemic; the growth of mobile
Internet users and an increased trust in mobile services.
During the pandemic, pregnant women found themselves at
risk, because a consultation at a clinic became associated
with the possibility of infection. Women have since started
to use pregnancy apps as a source of information and a
secure channel to communicate with doctors.
This was facilitated by the increased penetration of mobile
Internet around the world. The number of Internet users is
increasing by 4% per year, and most of them (92.4%) use
By- Evgeny Zhikharev
24| October 2022|www.insightscare.com
Evgeny is the Founder of the amma
pregnancy tracker, downloaded by 7% of
pregnant women worldwide. Eugene is
a serial mobile-IT Entrepreneur listed in
Global 500 FemTech Personalities
Evgeny Zhikharev, Founder and CEO
Author Bio
Author Bio
mobile Internet. In 2022, the average mobile Internet speed
increased by 40.6% compared to the previous year, reaching
29.91 Mb/s. Costs have also become more accessible,
dropping from $8.18 to $4.07 per gigabyte over the last two
years, which is more than half.
In 2021, digital health raised $29.1 bln in investments,
twice as much as the year before. Of these, femtech
companies received $1.2 bln, which also set a new record.
Solutions for pregnant women is now the largest femtech
segment, with a 21% market share.
Current Market Scenario
According to AppMagic 's analytics, over the past five
years, the number of downloads of the ten most popular
pregnancy apps has grown from 10 mln to 46 mln per year.
Annual growth hit 71% and continues to rise due to
expansion in emerging markets.
Players use two main monetization models:
Ÿ Subscription : This model is popular in developed
countries with a high-paying audience.
Ÿ Advertising : Pregnancy apps are attractive to
pharmaceutical and FMCG companies. Since women
use the apps for 7-9 months, during which they may
experience anxiety and stress, advertisers can build
long-term and trusting relationships with women and
their loved ones through this channel. Applications unite
a niche audience that can be segmented by socio-
demographic indicators, week of pregnancy, or
trimester.
According to JC Market Research, the income volume of
participants in the pregnancy app market in 2021 amounted
to $96.3 million, which is 5.5% higher than the previous
year. The industry volume is expected to grow by 6.2% per
year and will likely reach $165.8 million in 2030.
Pregnancy apps are at the crossroads of the femtech and
parenting tech markets. This niche's total addressable
market (TAM) can be estimated at $1.2 trillion, and the
serviceable addressable market (SAM) at $550 billion.
Futuristic Roadmap
According to the UN forecast, by 2050 world population
will increase by 2 billion people - from today's 7.7 bln to
9.7 bln. This means that the number of pregnant women
will rise accordingly. At the same time, 1/3 of the
population, mainly in developing countries, is still not
covered by mobile Internet.
Thus, the geographic expansion for players will be directed
at emerging markets.
Pregnancy app developers will look for ways to get around
the "objective" market restrictions, of which there are two.
First, this is a relatively small audience; 140 mln pregnant
women is a rather narrow audience for companies with
global ambitions. Secondly, there is the gestational age,
which is limited to 9 months. Consequently, companies will
seek to expand their audience and increase user lifetime
(LT). How will they achieve this?
To expand their audience, pregnancy apps will generate
functionality for the entire family, evolving from FemTech
to FamilyTech services. Studies show that men who use
pregnancy apps become more involved in pregnancy issues
and more attentive to their partners. Thus, the market's
target audience, when considering relatives of pregnant
women, could grow to about 1.2 billion people.
The terms of use of applications will expand due to
functionality aimed at preparing for pregnancy and the
postpartum period. Thus, the user lifetime can increase to 4-
5 years.
Wrapping Up
The market for mobile applications for pregnancy
management is not saturated. Its further growth will be
ensured by the continued penetration of mobile Internet,
expansion into emerging markets, and the expansion of
functionality for both women and their families. It is
becoming very attractive to both investors and
entrepreneurs.
As part of the digital health industry, pregnancy
management apps will help ensure that pregnant women
and their loved ones have equal access to up-to-date
medical information and digital health benefits throughout
the world.
26| October 2022|www.insightscare.com
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INSIGHTS SUCCESS MEDIA TECH LLC
www.insightscare.com
Nhlanhla
Mlilo
Sheer Commitment to
Perpetual Enhancements
All forms of malnutrition, as well as a number of
non-communicable diseases (NCDs) and illnesses,
can be avoided by eating a balanced diet through-
out one's life. However, there has been a change in dietary
patterns as a result of increased production of processed
foods, growing urbanization and changing lifestyles.
Nowadays, individuals eat more meals that are heavy in
calories, fats, free sugars and sodium, and many people eat
insufficient amounts of fruit, vegetables, and other dietary
fiber-rich foods like whole grains.
Depending on individual characteristics (such as age,
gender, lifestyle, and level of physical activity), cultural
context, regionally accessible foods, and dietary habits, a
diversified, balanced, and healthy diet will have different
compositions. But the fundamental ideas of what makes up
a healthy diet stay the same.
Nhlanhla Mlilo, Senior MEAL Officer/Manager, BHA
UPLIFT Program at GOAL Global and SIE Coordi-
nator at Bantwana Zimbabwe, has over 13 years of
experience in food security, health, nutrition, liveli-
hoods enhancement, human rights, and resilience
building sectors.
He is currently leading a UNICEF-funded and
Department of Social Development-
commissioned capacity assessment study of
the Zimbabwe child protection system aimed
at informing the new National Action Plan
for OVC. In addition to having an innova-
tive mindset, Nhlanhla is a voracious reader,
a dedicated researcher and a skilled
communicator.
28| October 2022|www.insightscare.com
In his present position as the SIE Coordinator, he is in
charge of, among other things, supporting the development
of the MEAL systems for the programs, accountability and
learning initiatives, and MEAL capacity building for the
Department of Social Development MEAL Unit. He is
skilled in RBM, human resource management, coalition
building, partnership development, knowledge develop-
ment, and networking.
The following are key points from a thorough interview
between Insights Care and Nhlanhla Mlilo, who shares
how he is successfully contributing to humanitarian work
and supporting the vulnerable:
Nhlanhla, kindly tell us the source of inspiration. What
led you to serve the existing humanitarian crisis and
support the vulnerable?
My dream was to become an industrial psychologist, but
life had other plans. In my youthful years, I began to be
conscious of social injustices all around me. Seeking advice
from my mentor, a former High Court of Zimbabwe judge,
he introduced me to a policy as the cornerstone of eco-
nomic, social and human capital development.
I was fortunate enough to do my work-related attachments
with one of the few think tanks in Zimbabwe (The Commu-
nity Foundation for the Western Region of Zimbabwe), and
my experiences with them opened my eyes to the work I
can do to change people’s lives and in the same stroke
influence policy through evidence-based engagements.
Briefly describe yourself and shed some light on your
professional tenure as an SIE Coordinator at Bantwana
Zimbabwe? How has your office as Senior MEAL
Officer at GOAL Global helped in your growth in the
industry?
I’m a passionate development worker with a specialty in
MEAL. Over the years, I have not only grown passionate
about data for development but also about mentoring
institutions and upcoming MEAL enthusiasts. I believe
data, if well managed, analyzed and sensed, has the
potential to contribute towards solving the bulk of human-
ity’s problems.
Over the years, working in various portfolios within the
MEAL sector, I have consolidated my expertise in the
industry across various programming thematic areas that
include human rights, WASH, livelihoods and food security,
health, and disaster risk reduction and management.
Working with GOAL Zimbabwe widened my scope in both
MEAL technical and policy engagements. In the portfolio, I
led institution-wide reporting, evaluations, and MEAL staff
technical support and supervision.
Furthermore, I contributed to country-level MEAL
strategies and policies in collaboration with GOAL Global.
In Bantwana, Zimbabwe, apart from reporting, I have been
more consumed by evaluative research work aimed at
informing the next phase of child protection policy advisory
as the country transitions from NAP for OVC III to the next
phase.
Tell us about how communities in Zimbabwe are
affected by the existing food scarcity and humanitarian
crisis in relation to their physical, social and psychologi-
cal health.
Zimbabwe, formerly known as the breadbasket of Africa,
has, over the years, been reduced to a basket case. The
hyperinflationary environment, poor employment
opportunities, dual currency regime, erratic food commod-
ity prices, agricultural input shortages, and/or high prices
coupled with erratic weather patterns have all conspired to
negatively affect the country’s food security situation.
Over the years, the country has seen urban poverty take
center stage, largely due to a poor economic outlook
coupled with the effects brought about by the just-ended
COVID-19-induced lockdowns.
The above-mentioned challenges have led to a rise in the
adoption of negative coping strategies, particularly in poor
urban areas. School dropouts, child marriages, child labor,
illegal migration, criminal activity, and drug and substance
abuse have been on the increase. Compromised access to
health services has exacerbated the situation among the
poor communities.
My current work
focuses on informing
strategy review and
re-designing
approaches that ensure
beter service delivery.
Interview with Insightscare
29| October 2022|www.insightscare.com
What areas, in your opinion, is the Zimbabwe health
system currently struggling with to meet the needs of the
vulnerable population?
The country’s health system is currently struggling to
ensure an adequate supply of necessary medications across
public health facilities. In most instances, patients have to
purchase basic medication at exorbitant prices from private
players in the industry. Access to specialized services has
continued to be a huge challenge i.e., there is only one
dialysis machine in Mpilo Hospital in Bulawayo, which
serves three provinces.
In what way are you able to resolve these challenges
through Bantwana Zimbabwe?
As previously highlighted, my work with Bantwana has
been largely at the policy level. I believe that the policy
analysis and recommendations we are putting forward,
which are based on field-level evidence and best practices
from the regional and international communities, will help
to resolve the majority of challenges.
What endeavors are you currently pursuing to improve
your service to the vulnerable population in Zimbabwe?
My current work focuses on informing strategy review and
re-designing approaches that ensure better service delivery.
The aim is to move away from approaches that have been
or are currently being used but are not bearing fruit.
What are some of the challenges do you face when
conducting projects, and how do you turn them into
opportunities for growth?
Two key challenges affect our work currently; going into an
election year, operational space and access to information
are restricted, and hence programming becomes challeng-
ing. Secondly, brain drain and motivation among the
remaining staff are very low in government institutions.
These factors have contributed to the poor uptake and
execution of recommendations. The brain drain has also
robbed various institutions of the best brains for various key
tasks.
What advice would you like to give to the budding
entrepreneurs and enthusiasts who desire to resolve the
humanitarian crises of Zimbabwe and improve the
Zimbabwe Health System?
Invest in management information systems and technolo-
gies; these will be the backbone of future system strength-
ening and growth. The majority of humanitarian crises
affecting Zimbabwe and the SADC region have been
largely climatic in nature.
These have had devastating effects due to poor predictive
capacity and, hence, limited planning for responses. Such
pioneering initiatives as the Sendai framework will be more
effective as the technology will allow communities to
forecast disasters more accurately, enhancing disaster
preparedness and resilience.
How do you envision scaling your services and opera-
tions in 2022 and beyond?
In my current portfolio, I am working towards influencing
the future of child protection. My work is influencing both
policy and system reform in child protection in Zimbabwe.
Apart from influencing the Zimbabwe Child Protection
Policy and pushing boundaries in the field of M&E, I am
contributing towards the development of an indigenous
foundation and think tank.
Black Forest seeks to end poverty in this lifetime by
empowering and capacitating the people of Zimbabwe in
particular and those of SADC in general to embrace and
pursue socio-economic self-determination in sustainable
development. To live up to the goal, the Black Forest
envisions adopting strategies for ending poverty that are not
donor-dependent, leverage local economies and influence
the nation's development agenda.
30| October 2022|www.insightscare.com
10 Best Workplaces in Healthcare 2022.pdf
Workers
32| October 2022|www.insightscare.com
In the face of global health challenges, community
healthcare workers have emerged as frontline warriors,
playing a vital role in promoting healthcare access and
improving the well-being of communities worldwide. These
dedicated individuals are the backbone of the healthcare
system, bridging the gap between healthcare providers and
underserved populations.
Let's understand the essential role and functions of
community healthcare workers and recognize their
significant contributions to public health.
Role of Community Healthcare Workers
Community healthcare workers, also known as CHWs or
lay health workers, serve as a link between healthcare
providers and the communities they serve. They are trusted
members of the community who have a deep understanding
of the local culture, language and health needs. Their
primary role is to promote and improve access to healthcare
services, especially among vulnerable and marginalized
populations. CHWs act as advocates, educators and
mentors, empowering individuals to control their health and
make informed decisions.
One of the key responsibilities of CHWs is to provide
health education and promote disease prevention. They
educate community members on nutrition, hygiene, sexual
health and chronic disease management. By raising
awareness and imparting knowledge, they help
communities adopt healthier behaviors and reduce the risk
of diseases.
33| October 2022|www.insightscare.com
Additionally, community healthcare workers play a critical
role in facilitating health screenings and referrals. They
conduct screenings for conditions such as hypertension,
diabetes and HIV/AIDS, ensuring early detection and
timely intervention. When necessary, they refer individuals
to appropriate healthcare facilities for further diagnosis and
treatment. This proactive approach helps prevent
complications and improve health outcomes.
Functions of Community Healthcare Workers
The functions of community healthcare workers encompass
a wide range of activities that vary based on the specific
needs of the community. Here are some essential functions
performed by CHWs:
Health Promotion and Outreach: CHWs engage in
community outreach programs to raise awareness about
healthcare services, preventive measures, and available
resources. They organize health fairs, workshops and
awareness campaigns to disseminate information
effectively.
Patient Advocacy: Community healthcare workers
advocate for individuals who face barriers to healthcare
access. They help navigate complex healthcare systems,
assist in obtaining insurance coverage, and protect patients'
rights.
Care Coordination: CHWs are crucial in coordinating care
between patients and healthcare providers. They facilitate
communication, ensure scheduled follow-up appointments,
and assist in medication adherence. They help improve care
continuity and patient satisfaction by serving as a bridge.
Home-Based Support: In cases where individuals face
difficulties accessing healthcare facilities, CHWs provide
home-based support. They offer services like wound
dressing, medication management and monitoring of vital
signs. This personalized care enables patients to receive
necessary treatment without leaving their homes.
Cultural Mediation: Community healthcare workers act as
cultural brokers, facilitating effective communication
between healthcare providers and individuals from diverse
cultural backgrounds. They bridge language and cultural
gaps, ensuring that healthcare services are delivered
culturally sensitively.
Data Collection and Reporting: CHWs gather valuable
data on community health needs, demographics and health
outcomes. This information is crucial for designing
effective public health interventions and shaping healthcare
policies.
Support for Vulnerable Populations: CHWs provide
specialized support for vulnerable populations such as the
elderly, individuals with disabilities, low-income
communities, and those experiencing homelessness. They
assess their unique needs, connect them with appropriate
resources, and ensure they receive the necessary healthcare
services.
Health Navigation: Community healthcare workers assist
individuals in navigating complex healthcare systems. They
help patients understand healthcare policies, insurance
coverage and facilitate access to primary care, specialists,
and other healthcare providers.
Health Advocacy at the Policy Level: CHWs can be
powerful advocates for policy change. They bring firsthand
knowledge of community health issues to policymakers,
highlighting the needs and concerns of underserved
populations. By actively participating in policy discussions,
they contribute to shaping healthcare policies that are
inclusive and equitable.
Mental Health Support: In addition to physical health,
community healthcare workers also address mental health
issues. They provide emotional support, offer coping
strategies, and refer individuals to mental health
professionals when necessary. By promoting mental well-
being, they contribute to overall health and quality of life.
Conclusion
Community healthcare workers play a crucial role in
addressing healthcare disparities, promoting health equity
and improving the overall well-being of communities. Their
commitment, compassion and cultural competence make
them invaluable assets in the frontline battle against health
challenges. By fulfilling their diverse functions, CHWs
empower individuals, strengthen healthcare systems, and
contribute to achieving global health goals. Recognizing
and supporting the efforts of these frontline warriors is
essential for building resilient and inclusive healthcare
systems that leave no one behind.
-Pooja Shah
34| October 2022|www.insightscare.com
10 Best Workplaces in Healthcare 2022.pdf
Sons
are more Important
Daughters -
than
A baseless ideology slowly fading away
n most parts of the world, parents love their sons more
Ithan daughters, they seem to have the perception that
more investments should be put into the males because
of course, they would carry on the family name and legacy.
Even in marriages, where the woman has no respect nor
value unless she gives birth to a son. The preference of the
male child over the females has also contributed largely to
menace of gender inequality, decline in girl child education,
and socioeconomic disparities.
This ideology is propagated by certain cultural beliefs,
illiteracy, societal restrictions, religion and emotional
desires, male dominance as only ones in charge of family
income, perceived weakness that females can't attain certain
positions, amongst many others.
I grew up in a family of seven (Parents, three sisters and a
brother). I’m the last child with my twin sister, and was told
mum wanted a second son, but oh well, she had two more
girls and twins at that, how funny. My parents actually
didn't obviously make a preference over my only brother,
maybe to protect “our feelings” or not. However, we got
equal education, resources and support. This may have
worked for me, but not for others. I once had a friend whose
case was the reverse, it affected her upbringing, damaged
her self-esteem, and created a barrier to discovering her true
self and abilities. It hindered her ability to explore, to crown
it all; she got married early- this is a story of a million
I am Nancy Udenka, founder of Teenage Mom Initiative
and I celebrate the International Day of the Girl Child.
A Physiologist, Medical doctor (in view) at Shenyang
Medical College, MPH (one of my goals) Health scholar
and an adent Mental Health advocate on a mission to
acquire prominent leadership skills in emergency
responses, and first-hand experience in research and
operations.
I hold Bachelor's Degree in Physiology, General from
Anambra State University. Community Volunteer on
Health at Nigerian Red Cross Society. Certified by
LinkedIn in Customer Experience Leadership, and
Customer Service: Managing Customer Expectations,
and Customer Service: Problem Solving and
Troubleshooting. And Customer Service Representative
Certificate by Alison.
A philanthropist and exponent towards mental health
among teenage mothers.
Ÿ Founder, TEM Initiative
Ÿ Content creator @Youtube
Ÿ Public speaker
Ÿ Co-founder NANPAT MD Limited
You will find Nancy where they are talking about; The
United Nations Sustainable Development Group
initiatives, Venereal Health, Public Speaking, Teen
Mental Health, and Reproductive Health.
th
By Nancy (Chinelo) Udenka on International Day of the Girl Child, October 11
About The Author
36| October 2022|www.insightscare.com
Nancy (Chinelo) Udenka
Founder
Teenage Moms Initiate (TMI)
others. In Africa, especially in the western part, research has
proven records of a high prevalence of child marriage prior
to her physical and/or emotional growth. Not ignoring the
fact, they get pregnant and have to experience child labor,
and risk of complications during delivery, overall negative
impact on their mental wellness, and sexual and
reproductive health.
The future of the girl child as an endangered species
amongst her male counterparts and sadly, even her fellow
counterparts, must be protected at all costs. It’s high time
we stopped distributing sweets only when a baby boy is
born and frowning when a girl is born. Time to put a halt to
uttering coated sarcasm “this is a rare thing for a girl to
achieve” when a change in a chain of cycles is encountered.
It shouldn’t be considered a deviance that a daughter can do
the job of a son.
The Girl Child Time To Rule Her World Is Now or
Never
Now the narrative is changing, no longer shall our voices
go unheard. Every girl has the right to attain greatness and
harness her full potential, there should be no limitations as
to what level she should stop.
Gone are….
Days when the girl child isn't recognized:
Days when the girl child shouldn't be educated:
Days when the girl child shouldn't be in power:
Days when the girl child is voiceless:
Days when the girl child's roles were only limited to
marriage and childbearing:
Days when the girl child future ends in the kitchen:
Days when the girl child isn't allowed to dream big:
We must instead look on the bright side and embrace this
beautiful astonishment, that is, the power of a girl child.
Ÿ We, the daughters are stronger than the world thinks.
Ÿ Stronger than our parents think.
Ÿ Even much stronger than we think of ourselves.
Ÿ We shouldn't let criticism stop us from reaching the
top, and allow nobody to make us feel inferior
without our own consent.
I’m excited as to the adverse change going on in the lives of
girls, campaigns bursting out to promote girl child
education to let her dream big and fly without limitations.
There is great need for a strategic alliance among
individuals, educational bodies, private entities, as well as
national and international bodies, to properly tackle this
issue. Social media platforms can serve as aid for
promotions, campaigns to create awareness and raise a call
of action.
“With adversity, however, comes resourcefulness, creativity,
tenacity, and resilience. The world’s 600 million adolescent
girls have shown time and time again that given the skills
and the opportunities, they can be the changemakers
driving progress in their communities, building back
stronger for all, including women, boys and men.
Girls are ready for a decade of acceleration forward. It is
time for us all to stand accountable – with and for girls –
and to invest in a future that believes in their agency,
leadership and potential.” (UNITED NATIONS)
I’m very passionate about teen girls, with focus on their
mental health, sexual and reproductive health. Both of these
areas are de-emphasized and not well addressed. Parents
shy away from proper conversation about sex, educative
institutions doesn't promote abstinence and the environment
doesn't preach about preventive measures as it should. This
has led to increase in teenage pregnancies, school drop out
of teen girls, socioeconomic inequalities, increased poverty
amongst other negative impacts.
I am an advocate of the United Nations SDG 3.7 target plan
with more focus on the indicator 3.7.2 Adolescent birth rate
(aged 10–14 years; aged 15–19 years) per 1,000 women in
that age group, as well as SDG 5.3 target plan, emphasis on
the Indicator 5.3.1 Proportion of women aged 20–24 years
who were married or in a union before age 15 and before
age 18.
Through my organization TEMI, we’ll keep striving to
encourage workshops, campaigns, outreaches and open
discussions to tackle this menace. You too can be part of
this movement by engaging in community development
programs, empowering young girls, volunteering, and
donations.
38| October 2022|www.insightscare.com
10 Best Workplaces in Healthcare 2022.pdf
10 Best Workplaces in Healthcare 2022.pdf
10 Best Workplaces in Healthcare 2022.pdf
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10 Best Workplaces in Healthcare 2022.pdf

  • 1. Enhancing Care Way to Build a Better Healthcare Workplace Frontline Warriors Role and Functions of Community Healthcare Workers Best 1 Workplaces Healthcare 2022 in Carolina Caring Helping Those with a Serious Illness Dana Killian President, and CEO October | Issue 04 | 2022
  • 2. Be er Health and a better way of life.
  • 4. Editor’s Note he workplace concept has transcended its Ttraditional boundaries in today's ever-changing professional landscape. Gone are the days when success was solely measured by financial gains or market dominance. Instead, a new era has emerged, one where the quality of a workplace is measured by the well-being and fulfillment it provides its employees. In this spirit, we at Insights Care celebrate and honor the Best Workplaces with our latest edition. The Best Workplaces initiative aims to highlight organizations that prioritize their employees' welfare, growth and happiness, recognizing that these factors are instrumental in fostering a thriving workplace culture. These exceptional workplaces embody the principles of inclusivity, innovation and respect, setting the gold standard for the industry. Embracing Excellence Honoring the Best Workplaces
  • 5. In pursuing excellence, these organizations understand that their most valuable asset is their people. They go above and beyond to create environments where individuals feel empowered, valued and inspired. From cultivating a culture of diversity and inclusion to fostering a supportive and collaborative atmosphere, these workplaces have become beacons of progressive leadership, driving the way forward for the entire business community. But what sets the Best Workplaces apart? It is their unwavering commitment to employee development and well-being. They invest in training and professional growth opportunities, ensuring that their workforce remains at the forefront of knowledge and expertise. Moreover, they prioritize work-life balance, providing flexible arrangements and comprehensive wellness programs that promote physical, mental and emotional health. These organizations understand that true success is achieved when employees are satisfied and genuinely fulfilled in their work. They encourage autonomy, creativity and personal growth, allowing individuals to unleash their full potential. By fostering a culture that recognizes and rewards achievement, they create an environment where innovation thrives and extraordinary accomplishments become the norm. Insights Care's latest edition, 10 Best Workplaces in Healthcare 2022, comes together to celebrate and honor these organizations in creating an employee-centric environment where people can thrive, where purpose and passion converge, and where success is measured not just in profits but in the collective fulfillment of every individual within the organization. Hope you have an exciting read! - Pooja Shah
  • 6. Role and Func ons of Community Healthcare Workers Frontline Warriors 32 Way to Build a Be er Healthcare Workplace Enhancing Care 20 Aicl Carolina Caring Helping Those with a Serious Illness 08 Cover Story
  • 7. Great Plains Health Innova on and Care 16 Nhlanhla Mlilo Sheer Commitment to Perpetual Enhancements 28 Ctts The Future of the Mobile Application Market for Pregnant Women 24 36 CXO Intview with Insights re Sons Are More Important Than Daughters - A Baseless Ideology Slowly Fading Away
  • 8. Copyright © 2022 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights success. Reprint rights remain solely with Insights Success Media and Technology Pvt. Ltd. Insights Care is powered by Insights Success Media and Technology Pvt. Ltd. October, 2022 sales@insightscare.com Follow us on : www.facebook.com/InsightsCare/ https://twitter.com/Insightscare Contact Us: Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - +1614-602-4132 Email: info@insightscare.com For Subscription: www.insightscare.com Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027. Phone - India: 7410033802, 8956487823 Email: info@insightscare.com For Subscription: www.insightscare.com We are also available on : Editor-in-Chief Chidiebere Moses Ogbodo Managing Editor Pooja Shah Executive Editor Saloni Agrawal Visualiser David King Art & Design Head Mrunalinee Deshmukh Co-designer Paul Belin Art & Picture Editor Deepanjali Jena Business Development Manager Emily Jones Marketing Manager Bill Thompson Business Development Executives Anna Smith, Jack Miller Sales Executives Mike, Carl, John Technical Head Jacob Smile Assistant Technical Head Prashanth Hiremath Technical Consultants David, Robert Digital Marketing Manager Alina Sege Assistant Digital Marketing Manager Sagar Lahigade SME-SMO Executives Gemson Research Analyst Eric Smith Circulation Manager Tanaji Fartade
  • 9. Description Featuring Person Company Name Agile Physical Therapy agilept.com Marc Guillet CEO Agile Physical Therapy is a group of private outpatient physical therapy and sport rehabilitation centers in California, with clinics in Palo Alto, San Mateo, Redwood City, Los Altos, San Francisco, and Los Angeles. Carolina Caring carolinacaring.org Heather Myers Chief Media Strategy Carolina Caring’s mission is to provide world class, compassionate care by engaging all individuals and their families to enhance living. Blue Shield of California blueshieldca.com Paul Markovich CEO Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. GOAL Global www.goalglobal.org Nhlanhla Mlilo Senior MEAL Officer /Manager - BHA UPLIFT Program GOAL Global works with communities facing extreme povery and crisis. Great Plains Health gphealth.org Mary O. Roberts Marketing Manager Great Plains Health offers advanced healthcare including heart and vascular, cancer and orthopedic surgery services. Impact Advisors impact-advisors.com Peter Smith CEO Impact Advisors is a nationally recognized healthcare consulting firm that is solving some of the toughest challenges in the industry by delivering strategic advisory, implementation and optimization services. Health Catalyst healthcatalyst.com Dan Burton CEO Health Catalyst is a leading provider of data and analytics technology and services to healthcare organizations, committed to being the catalyst for massive, measurable, data-informed healthcare improvement. Tenet Health tenethealth.com Ronald A. Rittenmeyer CEO Tenet Health are united by their mission to deliver quality, compassionate care in the communities they serve. Texas Health Resources texashealth.org Barclay E. Berdan CEO Texas Health Resources’ mission is to improve the health of the people in the communities they serve. Weber Human Resource weberhs.net Kevin Eastman Executive Director Weber Human Resurce is committed to delivering quality behavioral health and aging services. 10 Best Workplaces in Healthcare 2022
  • 10. Dana Killian President, and CEO Carolina Caring
  • 11. Carolina Caring Helping Those with a Serious Illness Carolina Caring has provided compassionate, serious illness care for more than 40 years. Cover Story Cover Story
  • 12. G ood palliative care is the difference between being at peace and feeling powerless. For those with a serious illness, finding peace can be especially challenging. But, with expert treatment and support from a specially trained healthcare team, patients have more control over their treatments and a better quality of life. Improving the Lives of Those Living with a Serious Illness For more than 40 years, Carolina Caring has been improving the lives of those with serious illness. As one of the state's original three hospice providers, it has deep roots in the Carolinas and has grown its expert team exponentially. With providers on call 24 hours per day and 7 days a week, the nonprofit offers patients and families hope by supporting them throughout their journey. Our Mission is to Improve Quality of Life Through Innovative Partnerships Carolina Caring's President and CEO, Dana Killian, joined the organization in 2020. Early in her career, she developed a passion for holistic care and recognized the challenges of navigating the healthcare system. When she joined Carolina Caring, she quickly collaborated with community partners to explore better ways to serve patients and access to care through innovative partnerships. She is passionate about protecting and expanding healthcare access to all who need it, better engaging with the community to improve quality of life and achieve equity of care. "It is refreshing to work for an organization that is so focused on the whole patient," says Killian. "Our teams not only attend to medical needs, but they also look for creative and meaningful ways to improve the lives of those they care for.” We provide expert health care teams who offer individualized care for our patients' unique situations. 10 Best Workplaces in Healthcare 2022
  • 13. As we continue to innovate and improve the way people live, we plan to launch new technologies including remote patient monitoring.
  • 14. Caring is in our DNA From organizing a special covenant ceremony for a young man with a terminal diagnosis, to singing to our patients during their last days and helping a young mother spend as much time as possible with her seriously ill child, Carolina Caring's team is inspired to make each moment special for patients and families. New Program Expands Services to Vulnerable Patients As Killian continues to see how a coordinated approach to serious illness care benefits our patients, she has been eager to develop new programs to expand the services we provide to some of the community's most vulnerable residents. When she spoke with local paramedics and found that many patients were calling 9-1-1 who simply needed primary care services, she moved quickly to help launch Carolina Caring House Calls, so patients who have trouble travelling to a doctor's office can get the care they need at home. Overcoming Challenges Carolina Caring's journey has had many challenges, including overcoming common misconceptions surrounding hospice and palliative care, which often present a tremendous roadblock in delivering the right level of care at the right time, and staffing - stemming from burnout levels experienced during COVID and the great resignation phenomenon. As a recipient of Modern Healthcare's Best Places to Work for the fourth year in a row. (2019, 2020, 2021, 2022), Killian and her team continue to push for greater levels of workplace engagement while nurturing an environment of diversity and inclusion. Dana has guided the organization's expansion into primary care, which has grown exponentially as the nation's healthcare delivery models continue to evolve.
  • 16. Pearls of Wisdom As a piece of advice for the budding aspirants willing to enter the healthcare space, Dana shared, "The holistic care we provide is not only the best way to deliver healthcare, but it is also rewarding and fulfilling.” Those who work in the serious illness space often develop strong relationships with patients that last through their most difficult moments. It's an honor walking alongside patients and families as they go through these tough times together," she added. Evolving Around Technology With technology like remote patient monitoring, Carolina Caring continues innovating and improving the way people live. The organization is preparing to launch this technology to monitor patients' vitals - including blood pressure, weight and oxygen saturation levels. This enables Carolina Caring to keep an eye on how well they are doing, while also providing them with peace of mind knowing their condition is not unnoticed by those who care for them.
  • 18. ndividuals who think out of the box are the ones that Ichange the face of history. Such an attitude also gives birth to generosity. Along with the generous mindset comes the ability to think about advancements and developments. It is this same mindset that has led humankind to construct the technological era that we live in. Keeping the never-ending technology along with the roots of generosity alive and attending to society’s needs is Great Plains Health. The organization is on a journey from good to great and aims to provide continued excellence in the areas of people, quality, service, growth, and finance. GPHealth believes that this journey is intentional, measurable, and innovative. This motive has led them toward the unstoppable road to success. The intense care and such commendable services are provided under the guiding light of Ivan Mitchell, Chief Executive Officer of GPHealth. With the guidance of Mr. Mitchell, the hospital never fails to succeed and innovate. Below are the highlights of the interview with Mr.Mitchell where he reveals the recipe for perfection. Please brief us about the company and its inception. Great Plains Health (GPHealth) is based in North Platte, Nebraska. It is a fully accredited, 116-bed acute-care regional medical center serving Western and Central Nebraska, Northern Kansas and Southern South Dakota. With 90 physicians representing more than 30 medical specialties, the GPHealth system offers advanced health care, including heart and vascular, cancer, orthopedic surgery services, and women’s services, including level 2 neonatal intensive care. The system employs approximately 1,200 employees and serves a geographic area spanning more than 67,000 square miles. The hospital is accredited by the Center for Improvement in Healthcare Quality (CIHQ). Great Plains Health, formerly known as Great Plains Medical Center, opened its doors in 1975 upon the merging of two smaller medical facilities. GPHealth serves as the region’s leader in technology and medical expertise, allowing more patients to stay at home for quality health care services instead of traveling great distances. How is advancing technology helping to create better workplaces and increasing workflow productivity? Technology is something that we’ve really invested in. One of the most common things that health systems have focused on is electronic medical records. It has increased productivity and gives us the ability to have a patient’s chart in multiple different hands. Telemedicine is also something that I think we’ve been innovative with. We are a rural community and we cover a large regional area of 100,000 people. There are a lot of specialties where we have the need for one or two specialists. Strategic partnerships have allowed us to bring 24/7 telemedicine coverage to specialties where we haven’t had that in the past. What are the key challenges at workplace in healthcare, and how is Great Plains Health improvising on them? Like so many industries, labor is the number one challenge. With the labor shortage, we have partnered with the University of Nebraska College of Nursing to bring clinical training for an accelerated BSN program to North Platte. We collaborate with our local community colleges, invest in local health science programs, and have expanded our international recruitment. We also ensure that the staff is practicing to the top level of their scope and license. 10 Best Workplaces in Healthcare 2022 Innovation and Care 16| October 2022|www.insightscare.com
  • 19. Ivan Mitchell, FACHE, MHA, MPA, is the Chief Execu ve Officer of Great Plains Health. He previously served as Chief Opera ons Officer at Great Plains Health for six years before assuming the role of CEO in January 2022. Before reloca ng to North Pla e, Mitchell served as CEO at Towner County Medical Center in Cando, North Dakota; administra ve director at Jefferson Regional Medical Center in Pine Bluff, Arkansas; and radiology and cardiology service manager at Intermountain Park City Medical Center in Park City, Utah. He received a Bachelor of Science degree in nuclear medicine from Weber State University in Ogden, Utah, and a dual master’s degree in public administra on and healthcare administra on from the University of Utah in Salt Lake City. Mitchell is a fellow of the American College of Healthcare Execu ves (FACHE) and cer fied as a Nursing Home Administrator (NHA) and Nuclear Medicine Technologist (CNMT). He is ac ve in the North Pla e community, serving on the North Pla e Public School Board, the North Pla e Economic Development Commi ee, and the North Pla e Housing Task Force. GPHealth has a leadership team representative of our workforce, which is largely women. We strive to have a just culture where processes are evaluated and concerns are addressed. Ivan Mitchell CEO Great Plains Health 17| October 2022|www.insightscare.com
  • 20. How does Great Plains Health ensure equal participation of both genders in the workplace? And what are the steps it has taken to make the workplace secure for women? GPHealth has a leadership team representative of our workforce, which is largely women. We strive to have a just culture where processes are evaluated, and concerns are addressed. We encourage employees to escalate any issues, and we offer additional training on diversity, equity and inclusion. Our goal is to provide an opportunity for anyone of any background to feel safe and enjoy their work. As an experienced leader, what advice would you like to give to aspiring entrepreneurs and enthusiasts who wish to venture into the competitive industry that you are serving? Almost a fifth of the economy is based on healthcare, but profit margins are small for hospital systems. Come in with a tool that solves a problem and be able to explain how it takes the place of a current line item in the budget, increases quality and saves money. What are the future goals of Great Plains Health? How does it envision scaling up its operations and reach in 2023 and beyond? Our goals are simple and stay consistent. First, we aim to rank in the top quartile in employee engagement, which we currently do, and measure through an annual survey with smaller pulse surveys throughout the year. Second, we want to hit the top quartile in patient experience, which we’re on track to do for the year. Third, we aspire to earn a 5-star Medicare rating. We are currently a 4-star facility and believe we are on track for that 5-star rating within the next two years. This rating helps us measure quality and performance. Fourth, we work to maintain an ‘A’ rating from S&P for financials. These goals highlight how we want to be a positive place to work, all while taking exceptional care of our patients and ensuring the highest level of financial stewardship. Enlist a few testimonials from your clients or customers and awards or recognition that accurately highlight GPHealth’s position in the market. GPHealth has been nationally recognized by the Leapfrog Group as a Top Rural Hospital for three years running. The Leapfrog Group sets high standards for health care safety and quality. We are thorough and innovative and are reaching for the best every day. This recognition is a reflection of our dedication to making GPHealth a beacon for trusted healthcare in the region. 18| October 2022|www.insightscare.com
  • 22. Hea hcare Workplace Build a Be er Way to 20| October 2022|www.insightscare.com
  • 23. healthcare workplace is any setting where Ahealthcare professionals provide medical services and care to patients. It encompasses a wide range of environments, including hospitals, clinics, medical offices, nursing homes, rehabilitation centers, and other healthcare facilities. It is a place where doctors, nurses, therapists, technicians, and support staff come together to deliver healthcare services and support the well-being of patients. The healthcare workplace serves as a hub for diagnosis, treatment, prevention and management of illnesses and injuries, aiming to improve individuals' overall health and quality of life. The primary focus of a healthcare workplace is to provide patient-centered care. Patients' needs, preferences and well- being are at the forefront of decision-making and service delivery. Healthcare professionals work collaboratively to assess, diagnose, treat and support patients throughout their healthcare journey. A healthcare workplace is vital in providing quality care and improving patient outcomes. It is not only the patients who benefit from a well-functioning healthcare environment but also the healthcare professionals themselves. A positive and supportive workplace enhances the well-being and job satisfaction of the staff and translates into better patient care. In this article, let's explore key ways to build a better healthcare workplace and enhance care. Foster a Culture of Collaboration Collaboration is essential in healthcare settings as it allows healthcare professionals from various disciplines to Enhancing Care 21| October 2022|www.insightscare.com
  • 24. collaborate. By fostering a culture of collaboration, healthcare organizations can encourage interdisciplinary communication, shared decision-making, and a comprehensive approach to patient care. This can be succeeded through regular team meetings, interdisciplinary training programs, and the use of technology platforms that facilitate information sharing. Promote Work-Life Balance Healthcare professionals often face demanding schedules and high-stress levels. To build a better healthcare workplace, promoting work-life balance and supporting staff well-being is crucial. This can be done by implementing flexible scheduling options, providing wellness programs, offering mental health support services, and encouraging self-care practices. By ensuring that healthcare professionals have time for rest and rejuvenation, they will be better equipped to provide compassionate patient care. Invest in Professional Development Continuous learning and professional development are essential for healthcare professionals to stay informed with the latest field advancements. By investing in professional development opportunities, healthcare organizations not only enhance the knowledge and skills of their staff but also demonstrate their commitment to their employees' growth. This can include providing funding for conferences, workshops, and certifications and offering in-house training programs and mentorship opportunities. Improve Communication Channels Effective communication is the backbone of any healthcare workplace. Clear and timely communication among healthcare professionals ensures that critical information is conveyed accurately, leading to better patient outcomes. Healthcare organizations can invest in technologies such as secure messaging platforms, electronic health records, and telehealth systems to facilitate seamless communication among staff members. Regular communication training and promoting open-door policies also create an environment where communication is assessed and encouraged. Prioritize Employee Recognition Recognizing and appreciating healthcare professionals' hard work and dedication can go a long way in developing a better healthcare workplace. Regularly acknowledging the efforts of staff members through public recognition, performance-based incentives, and awards not only boosts confidence but also fosters a sense of belonging and motivation. Creating a culture of appreciation encourages employees to strive for excellence and provides a positive environment that enhances patient care. Embrace Technology The healthcare industry is evolving rapidly, and technology is crucial in improving patient care. By embracing technology solutions, healthcare organizations can streamline processes, reduce administrative burdens, and enhance the overall efficiency of the workplace. Electronic health records, telemedicine, remote patient monitoring and AI-powered diagnostic tools are examples of how technology can be leveraged to improve healthcare delivery. Training and support for staff to effectively utilize these technologies is essential for successful implementation. Ensure Safety and Well-being A safe and healthy workplace is the ultimate to building a better healthcare environment. Healthcare organizations should prioritize their staff's physical and psychological safety by implementing safety protocols, providing appropriate equipment and resources, and promoting a culture of well-being. Regular risk assessments, infection control measures and comprehensive employee wellness programs are vital to creating a workplace where patients and staff feel secure. In conclusion, building a better healthcare workplace is crucial for enhancing care and improving patient outcomes. By fostering collaboration, promoting work-life balance, investing in professional development, improving communication channels, prioritizing employee recognition, embracing technology, and ensuring safety and well-being, healthcare organizations can create an environment that supports the well-being of their staff and facilitates high-quality patient care. Through a collective effort, we can continue to improve the healthcare system and deliver exceptional care to those in need. -Pooja Shah 22| October 2022|www.insightscare.com
  • 26. The Future of the Mobile Application Market for Pregnant Women About 140 million women give birth worldwide every year, and over 60% download mobile pregnancy applications. It is a dynamic market that is attracting a growing number of users, advertisers and investors. If you wish to find out the various factors that are stimulating its growth and shaping strategies for key players, this article is the perfect match. Use of Mobile Application for Pregnant Women Pregnancy apps give women informational and emotional support. Future parents can find answers to frequently asked questions about health, psychology, and their changing lifestyles. A woman can track changes in her body using health charts and, if necessary, receive telemedicine consultations. Communication with other pregnant women through chats helps them socialize and find solutions to common problems, while marketplaces offer them necessary and desirable products at a discount. In addition, pregnancy apps are quickly becoming EdTech platforms offering tutorials, workshops and expert training. Application developers are actively implementing AI technologies, which make interaction with users more personalized. Factors Driving Growth The market is affected by both short and long-term trends, including the Covid-19 pandemic; the growth of mobile Internet users and an increased trust in mobile services. During the pandemic, pregnant women found themselves at risk, because a consultation at a clinic became associated with the possibility of infection. Women have since started to use pregnancy apps as a source of information and a secure channel to communicate with doctors. This was facilitated by the increased penetration of mobile Internet around the world. The number of Internet users is increasing by 4% per year, and most of them (92.4%) use By- Evgeny Zhikharev 24| October 2022|www.insightscare.com
  • 27. Evgeny is the Founder of the amma pregnancy tracker, downloaded by 7% of pregnant women worldwide. Eugene is a serial mobile-IT Entrepreneur listed in Global 500 FemTech Personalities Evgeny Zhikharev, Founder and CEO Author Bio Author Bio
  • 28. mobile Internet. In 2022, the average mobile Internet speed increased by 40.6% compared to the previous year, reaching 29.91 Mb/s. Costs have also become more accessible, dropping from $8.18 to $4.07 per gigabyte over the last two years, which is more than half. In 2021, digital health raised $29.1 bln in investments, twice as much as the year before. Of these, femtech companies received $1.2 bln, which also set a new record. Solutions for pregnant women is now the largest femtech segment, with a 21% market share. Current Market Scenario According to AppMagic 's analytics, over the past five years, the number of downloads of the ten most popular pregnancy apps has grown from 10 mln to 46 mln per year. Annual growth hit 71% and continues to rise due to expansion in emerging markets. Players use two main monetization models: Ÿ Subscription : This model is popular in developed countries with a high-paying audience. Ÿ Advertising : Pregnancy apps are attractive to pharmaceutical and FMCG companies. Since women use the apps for 7-9 months, during which they may experience anxiety and stress, advertisers can build long-term and trusting relationships with women and their loved ones through this channel. Applications unite a niche audience that can be segmented by socio- demographic indicators, week of pregnancy, or trimester. According to JC Market Research, the income volume of participants in the pregnancy app market in 2021 amounted to $96.3 million, which is 5.5% higher than the previous year. The industry volume is expected to grow by 6.2% per year and will likely reach $165.8 million in 2030. Pregnancy apps are at the crossroads of the femtech and parenting tech markets. This niche's total addressable market (TAM) can be estimated at $1.2 trillion, and the serviceable addressable market (SAM) at $550 billion. Futuristic Roadmap According to the UN forecast, by 2050 world population will increase by 2 billion people - from today's 7.7 bln to 9.7 bln. This means that the number of pregnant women will rise accordingly. At the same time, 1/3 of the population, mainly in developing countries, is still not covered by mobile Internet. Thus, the geographic expansion for players will be directed at emerging markets. Pregnancy app developers will look for ways to get around the "objective" market restrictions, of which there are two. First, this is a relatively small audience; 140 mln pregnant women is a rather narrow audience for companies with global ambitions. Secondly, there is the gestational age, which is limited to 9 months. Consequently, companies will seek to expand their audience and increase user lifetime (LT). How will they achieve this? To expand their audience, pregnancy apps will generate functionality for the entire family, evolving from FemTech to FamilyTech services. Studies show that men who use pregnancy apps become more involved in pregnancy issues and more attentive to their partners. Thus, the market's target audience, when considering relatives of pregnant women, could grow to about 1.2 billion people. The terms of use of applications will expand due to functionality aimed at preparing for pregnancy and the postpartum period. Thus, the user lifetime can increase to 4- 5 years. Wrapping Up The market for mobile applications for pregnancy management is not saturated. Its further growth will be ensured by the continued penetration of mobile Internet, expansion into emerging markets, and the expansion of functionality for both women and their families. It is becoming very attractive to both investors and entrepreneurs. As part of the digital health industry, pregnancy management apps will help ensure that pregnant women and their loved ones have equal access to up-to-date medical information and digital health benefits throughout the world. 26| October 2022|www.insightscare.com
  • 29. Never Miss An Issue Subscribe Today Stay in touch. Subscribe to Insightscare Get Insightssuccess Magazine in print, & digital on www.insightscare.com Corporate Office Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin,OH 43017, United States Phone - (614)-602 - 1754,(302)-319-9947 Email: info@insightscare.com For Subscription : www.insightscare.com Check should be drawn in favor of : INSIGHTS SUCCESS MEDIA TECH LLC www.insightscare.com
  • 30. Nhlanhla Mlilo Sheer Commitment to Perpetual Enhancements All forms of malnutrition, as well as a number of non-communicable diseases (NCDs) and illnesses, can be avoided by eating a balanced diet through- out one's life. However, there has been a change in dietary patterns as a result of increased production of processed foods, growing urbanization and changing lifestyles. Nowadays, individuals eat more meals that are heavy in calories, fats, free sugars and sodium, and many people eat insufficient amounts of fruit, vegetables, and other dietary fiber-rich foods like whole grains. Depending on individual characteristics (such as age, gender, lifestyle, and level of physical activity), cultural context, regionally accessible foods, and dietary habits, a diversified, balanced, and healthy diet will have different compositions. But the fundamental ideas of what makes up a healthy diet stay the same. Nhlanhla Mlilo, Senior MEAL Officer/Manager, BHA UPLIFT Program at GOAL Global and SIE Coordi- nator at Bantwana Zimbabwe, has over 13 years of experience in food security, health, nutrition, liveli- hoods enhancement, human rights, and resilience building sectors. He is currently leading a UNICEF-funded and Department of Social Development- commissioned capacity assessment study of the Zimbabwe child protection system aimed at informing the new National Action Plan for OVC. In addition to having an innova- tive mindset, Nhlanhla is a voracious reader, a dedicated researcher and a skilled communicator. 28| October 2022|www.insightscare.com
  • 31. In his present position as the SIE Coordinator, he is in charge of, among other things, supporting the development of the MEAL systems for the programs, accountability and learning initiatives, and MEAL capacity building for the Department of Social Development MEAL Unit. He is skilled in RBM, human resource management, coalition building, partnership development, knowledge develop- ment, and networking. The following are key points from a thorough interview between Insights Care and Nhlanhla Mlilo, who shares how he is successfully contributing to humanitarian work and supporting the vulnerable: Nhlanhla, kindly tell us the source of inspiration. What led you to serve the existing humanitarian crisis and support the vulnerable? My dream was to become an industrial psychologist, but life had other plans. In my youthful years, I began to be conscious of social injustices all around me. Seeking advice from my mentor, a former High Court of Zimbabwe judge, he introduced me to a policy as the cornerstone of eco- nomic, social and human capital development. I was fortunate enough to do my work-related attachments with one of the few think tanks in Zimbabwe (The Commu- nity Foundation for the Western Region of Zimbabwe), and my experiences with them opened my eyes to the work I can do to change people’s lives and in the same stroke influence policy through evidence-based engagements. Briefly describe yourself and shed some light on your professional tenure as an SIE Coordinator at Bantwana Zimbabwe? How has your office as Senior MEAL Officer at GOAL Global helped in your growth in the industry? I’m a passionate development worker with a specialty in MEAL. Over the years, I have not only grown passionate about data for development but also about mentoring institutions and upcoming MEAL enthusiasts. I believe data, if well managed, analyzed and sensed, has the potential to contribute towards solving the bulk of human- ity’s problems. Over the years, working in various portfolios within the MEAL sector, I have consolidated my expertise in the industry across various programming thematic areas that include human rights, WASH, livelihoods and food security, health, and disaster risk reduction and management. Working with GOAL Zimbabwe widened my scope in both MEAL technical and policy engagements. In the portfolio, I led institution-wide reporting, evaluations, and MEAL staff technical support and supervision. Furthermore, I contributed to country-level MEAL strategies and policies in collaboration with GOAL Global. In Bantwana, Zimbabwe, apart from reporting, I have been more consumed by evaluative research work aimed at informing the next phase of child protection policy advisory as the country transitions from NAP for OVC III to the next phase. Tell us about how communities in Zimbabwe are affected by the existing food scarcity and humanitarian crisis in relation to their physical, social and psychologi- cal health. Zimbabwe, formerly known as the breadbasket of Africa, has, over the years, been reduced to a basket case. The hyperinflationary environment, poor employment opportunities, dual currency regime, erratic food commod- ity prices, agricultural input shortages, and/or high prices coupled with erratic weather patterns have all conspired to negatively affect the country’s food security situation. Over the years, the country has seen urban poverty take center stage, largely due to a poor economic outlook coupled with the effects brought about by the just-ended COVID-19-induced lockdowns. The above-mentioned challenges have led to a rise in the adoption of negative coping strategies, particularly in poor urban areas. School dropouts, child marriages, child labor, illegal migration, criminal activity, and drug and substance abuse have been on the increase. Compromised access to health services has exacerbated the situation among the poor communities. My current work focuses on informing strategy review and re-designing approaches that ensure beter service delivery. Interview with Insightscare 29| October 2022|www.insightscare.com
  • 32. What areas, in your opinion, is the Zimbabwe health system currently struggling with to meet the needs of the vulnerable population? The country’s health system is currently struggling to ensure an adequate supply of necessary medications across public health facilities. In most instances, patients have to purchase basic medication at exorbitant prices from private players in the industry. Access to specialized services has continued to be a huge challenge i.e., there is only one dialysis machine in Mpilo Hospital in Bulawayo, which serves three provinces. In what way are you able to resolve these challenges through Bantwana Zimbabwe? As previously highlighted, my work with Bantwana has been largely at the policy level. I believe that the policy analysis and recommendations we are putting forward, which are based on field-level evidence and best practices from the regional and international communities, will help to resolve the majority of challenges. What endeavors are you currently pursuing to improve your service to the vulnerable population in Zimbabwe? My current work focuses on informing strategy review and re-designing approaches that ensure better service delivery. The aim is to move away from approaches that have been or are currently being used but are not bearing fruit. What are some of the challenges do you face when conducting projects, and how do you turn them into opportunities for growth? Two key challenges affect our work currently; going into an election year, operational space and access to information are restricted, and hence programming becomes challeng- ing. Secondly, brain drain and motivation among the remaining staff are very low in government institutions. These factors have contributed to the poor uptake and execution of recommendations. The brain drain has also robbed various institutions of the best brains for various key tasks. What advice would you like to give to the budding entrepreneurs and enthusiasts who desire to resolve the humanitarian crises of Zimbabwe and improve the Zimbabwe Health System? Invest in management information systems and technolo- gies; these will be the backbone of future system strength- ening and growth. The majority of humanitarian crises affecting Zimbabwe and the SADC region have been largely climatic in nature. These have had devastating effects due to poor predictive capacity and, hence, limited planning for responses. Such pioneering initiatives as the Sendai framework will be more effective as the technology will allow communities to forecast disasters more accurately, enhancing disaster preparedness and resilience. How do you envision scaling your services and opera- tions in 2022 and beyond? In my current portfolio, I am working towards influencing the future of child protection. My work is influencing both policy and system reform in child protection in Zimbabwe. Apart from influencing the Zimbabwe Child Protection Policy and pushing boundaries in the field of M&E, I am contributing towards the development of an indigenous foundation and think tank. Black Forest seeks to end poverty in this lifetime by empowering and capacitating the people of Zimbabwe in particular and those of SADC in general to embrace and pursue socio-economic self-determination in sustainable development. To live up to the goal, the Black Forest envisions adopting strategies for ending poverty that are not donor-dependent, leverage local economies and influence the nation's development agenda. 30| October 2022|www.insightscare.com
  • 35. In the face of global health challenges, community healthcare workers have emerged as frontline warriors, playing a vital role in promoting healthcare access and improving the well-being of communities worldwide. These dedicated individuals are the backbone of the healthcare system, bridging the gap between healthcare providers and underserved populations. Let's understand the essential role and functions of community healthcare workers and recognize their significant contributions to public health. Role of Community Healthcare Workers Community healthcare workers, also known as CHWs or lay health workers, serve as a link between healthcare providers and the communities they serve. They are trusted members of the community who have a deep understanding of the local culture, language and health needs. Their primary role is to promote and improve access to healthcare services, especially among vulnerable and marginalized populations. CHWs act as advocates, educators and mentors, empowering individuals to control their health and make informed decisions. One of the key responsibilities of CHWs is to provide health education and promote disease prevention. They educate community members on nutrition, hygiene, sexual health and chronic disease management. By raising awareness and imparting knowledge, they help communities adopt healthier behaviors and reduce the risk of diseases. 33| October 2022|www.insightscare.com
  • 36. Additionally, community healthcare workers play a critical role in facilitating health screenings and referrals. They conduct screenings for conditions such as hypertension, diabetes and HIV/AIDS, ensuring early detection and timely intervention. When necessary, they refer individuals to appropriate healthcare facilities for further diagnosis and treatment. This proactive approach helps prevent complications and improve health outcomes. Functions of Community Healthcare Workers The functions of community healthcare workers encompass a wide range of activities that vary based on the specific needs of the community. Here are some essential functions performed by CHWs: Health Promotion and Outreach: CHWs engage in community outreach programs to raise awareness about healthcare services, preventive measures, and available resources. They organize health fairs, workshops and awareness campaigns to disseminate information effectively. Patient Advocacy: Community healthcare workers advocate for individuals who face barriers to healthcare access. They help navigate complex healthcare systems, assist in obtaining insurance coverage, and protect patients' rights. Care Coordination: CHWs are crucial in coordinating care between patients and healthcare providers. They facilitate communication, ensure scheduled follow-up appointments, and assist in medication adherence. They help improve care continuity and patient satisfaction by serving as a bridge. Home-Based Support: In cases where individuals face difficulties accessing healthcare facilities, CHWs provide home-based support. They offer services like wound dressing, medication management and monitoring of vital signs. This personalized care enables patients to receive necessary treatment without leaving their homes. Cultural Mediation: Community healthcare workers act as cultural brokers, facilitating effective communication between healthcare providers and individuals from diverse cultural backgrounds. They bridge language and cultural gaps, ensuring that healthcare services are delivered culturally sensitively. Data Collection and Reporting: CHWs gather valuable data on community health needs, demographics and health outcomes. This information is crucial for designing effective public health interventions and shaping healthcare policies. Support for Vulnerable Populations: CHWs provide specialized support for vulnerable populations such as the elderly, individuals with disabilities, low-income communities, and those experiencing homelessness. They assess their unique needs, connect them with appropriate resources, and ensure they receive the necessary healthcare services. Health Navigation: Community healthcare workers assist individuals in navigating complex healthcare systems. They help patients understand healthcare policies, insurance coverage and facilitate access to primary care, specialists, and other healthcare providers. Health Advocacy at the Policy Level: CHWs can be powerful advocates for policy change. They bring firsthand knowledge of community health issues to policymakers, highlighting the needs and concerns of underserved populations. By actively participating in policy discussions, they contribute to shaping healthcare policies that are inclusive and equitable. Mental Health Support: In addition to physical health, community healthcare workers also address mental health issues. They provide emotional support, offer coping strategies, and refer individuals to mental health professionals when necessary. By promoting mental well- being, they contribute to overall health and quality of life. Conclusion Community healthcare workers play a crucial role in addressing healthcare disparities, promoting health equity and improving the overall well-being of communities. Their commitment, compassion and cultural competence make them invaluable assets in the frontline battle against health challenges. By fulfilling their diverse functions, CHWs empower individuals, strengthen healthcare systems, and contribute to achieving global health goals. Recognizing and supporting the efforts of these frontline warriors is essential for building resilient and inclusive healthcare systems that leave no one behind. -Pooja Shah 34| October 2022|www.insightscare.com
  • 38. Sons are more Important Daughters - than A baseless ideology slowly fading away n most parts of the world, parents love their sons more Ithan daughters, they seem to have the perception that more investments should be put into the males because of course, they would carry on the family name and legacy. Even in marriages, where the woman has no respect nor value unless she gives birth to a son. The preference of the male child over the females has also contributed largely to menace of gender inequality, decline in girl child education, and socioeconomic disparities. This ideology is propagated by certain cultural beliefs, illiteracy, societal restrictions, religion and emotional desires, male dominance as only ones in charge of family income, perceived weakness that females can't attain certain positions, amongst many others. I grew up in a family of seven (Parents, three sisters and a brother). I’m the last child with my twin sister, and was told mum wanted a second son, but oh well, she had two more girls and twins at that, how funny. My parents actually didn't obviously make a preference over my only brother, maybe to protect “our feelings” or not. However, we got equal education, resources and support. This may have worked for me, but not for others. I once had a friend whose case was the reverse, it affected her upbringing, damaged her self-esteem, and created a barrier to discovering her true self and abilities. It hindered her ability to explore, to crown it all; she got married early- this is a story of a million I am Nancy Udenka, founder of Teenage Mom Initiative and I celebrate the International Day of the Girl Child. A Physiologist, Medical doctor (in view) at Shenyang Medical College, MPH (one of my goals) Health scholar and an adent Mental Health advocate on a mission to acquire prominent leadership skills in emergency responses, and first-hand experience in research and operations. I hold Bachelor's Degree in Physiology, General from Anambra State University. Community Volunteer on Health at Nigerian Red Cross Society. Certified by LinkedIn in Customer Experience Leadership, and Customer Service: Managing Customer Expectations, and Customer Service: Problem Solving and Troubleshooting. And Customer Service Representative Certificate by Alison. A philanthropist and exponent towards mental health among teenage mothers. Ÿ Founder, TEM Initiative Ÿ Content creator @Youtube Ÿ Public speaker Ÿ Co-founder NANPAT MD Limited You will find Nancy where they are talking about; The United Nations Sustainable Development Group initiatives, Venereal Health, Public Speaking, Teen Mental Health, and Reproductive Health. th By Nancy (Chinelo) Udenka on International Day of the Girl Child, October 11 About The Author 36| October 2022|www.insightscare.com
  • 40. others. In Africa, especially in the western part, research has proven records of a high prevalence of child marriage prior to her physical and/or emotional growth. Not ignoring the fact, they get pregnant and have to experience child labor, and risk of complications during delivery, overall negative impact on their mental wellness, and sexual and reproductive health. The future of the girl child as an endangered species amongst her male counterparts and sadly, even her fellow counterparts, must be protected at all costs. It’s high time we stopped distributing sweets only when a baby boy is born and frowning when a girl is born. Time to put a halt to uttering coated sarcasm “this is a rare thing for a girl to achieve” when a change in a chain of cycles is encountered. It shouldn’t be considered a deviance that a daughter can do the job of a son. The Girl Child Time To Rule Her World Is Now or Never Now the narrative is changing, no longer shall our voices go unheard. Every girl has the right to attain greatness and harness her full potential, there should be no limitations as to what level she should stop. Gone are…. Days when the girl child isn't recognized: Days when the girl child shouldn't be educated: Days when the girl child shouldn't be in power: Days when the girl child is voiceless: Days when the girl child's roles were only limited to marriage and childbearing: Days when the girl child future ends in the kitchen: Days when the girl child isn't allowed to dream big: We must instead look on the bright side and embrace this beautiful astonishment, that is, the power of a girl child. Ÿ We, the daughters are stronger than the world thinks. Ÿ Stronger than our parents think. Ÿ Even much stronger than we think of ourselves. Ÿ We shouldn't let criticism stop us from reaching the top, and allow nobody to make us feel inferior without our own consent. I’m excited as to the adverse change going on in the lives of girls, campaigns bursting out to promote girl child education to let her dream big and fly without limitations. There is great need for a strategic alliance among individuals, educational bodies, private entities, as well as national and international bodies, to properly tackle this issue. Social media platforms can serve as aid for promotions, campaigns to create awareness and raise a call of action. “With adversity, however, comes resourcefulness, creativity, tenacity, and resilience. The world’s 600 million adolescent girls have shown time and time again that given the skills and the opportunities, they can be the changemakers driving progress in their communities, building back stronger for all, including women, boys and men. Girls are ready for a decade of acceleration forward. It is time for us all to stand accountable – with and for girls – and to invest in a future that believes in their agency, leadership and potential.” (UNITED NATIONS) I’m very passionate about teen girls, with focus on their mental health, sexual and reproductive health. Both of these areas are de-emphasized and not well addressed. Parents shy away from proper conversation about sex, educative institutions doesn't promote abstinence and the environment doesn't preach about preventive measures as it should. This has led to increase in teenage pregnancies, school drop out of teen girls, socioeconomic inequalities, increased poverty amongst other negative impacts. I am an advocate of the United Nations SDG 3.7 target plan with more focus on the indicator 3.7.2 Adolescent birth rate (aged 10–14 years; aged 15–19 years) per 1,000 women in that age group, as well as SDG 5.3 target plan, emphasis on the Indicator 5.3.1 Proportion of women aged 20–24 years who were married or in a union before age 15 and before age 18. Through my organization TEMI, we’ll keep striving to encourage workshops, campaigns, outreaches and open discussions to tackle this menace. You too can be part of this movement by engaging in community development programs, empowering young girls, volunteering, and donations. 38| October 2022|www.insightscare.com