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SOCIAL MARKETING
Aldrig før har socialt været så kommercielt




EIRIK NORMAN HANSEN
Director of Business and Brand Consulting
Creuna Norge
WHAT HAPPENED?

SOCIAL MEDIA

TECHNOLOGY FOR EVERYONE

WHERE ARE WE AND WHERE ARE WE
GOING?

WHAT NOW?
+47 99 52 35 57
WHAT HAPPENED?
Push                                Pull                   Participation




       DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57        © Creuna   5
Closed web site                                           Open web site




      DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57        © Creuna   6
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   7
14%
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   8
1.000
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   9
2.100.000
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   10
”thepoweroftheuser”
   DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   11
SOCIAL MEDIA


         Social media are primarily
      Internet-based tools for sharing
         and discussing information
           among human beings
1.3 millioner blog-innlegg daglig
               (18 pr. sekund)

         100,000 nye blogger daglig
                 (2 pr. sekund)
               Blogospheren dobles hver 230 dag


Flere podcasts enn globale radiostasjoner
     Feedburner leverer over 44,000 podcastfeeds


    200 millioner Facebook-brukere
      25 millioner LinkedIn profiler
     DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   13
“Social media” is a conversation….




  DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   14
NOT ORGANIZED




         DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   15
NOT CONTROLLED

         DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   16
NOT ONE MESSAGE



  DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   17
It’s a conversation we need to part of.




     DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   18
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   19
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   20
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   21
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   22
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   23
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   24
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   25
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   26
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   27
TECHNOLOGY FOR
EVERYONE
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   29
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   30
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   31
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   32
WHERE ARE WE AND
                                               WHERE ARE WE GOING?




DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57                    33
THE FUTURE OF THE SOCIAL WEB: IN FIVE ERAS



   Era of Social Relationships

   Era of Social Functionality

   Era of Social Colonization

   Era of Social Context

   Era of Social Commerce
                                             Jeremiah Owyang
                                             Forrester Research


                                         © Creuna
ERA OF SOCIAL RELATIONSHIPS (1995)




   online profiles

   connected with friends




                                     © Creuna
ERA OF SOCIAL FUNCTIONALITY (TODAY)




   more than just a
    platform for quot;friending”

   social interactive
    applications




                                      © Creuna
ERA OF SOCIAL COLONIZATION (2009/10)


   break down the
    barriers of social
    networks

   allow individuals to
    integrate their social
    connections

   blurring the lines
    between networks and
    traditional sites
                                       © Creuna
ERA OF SOCIAL CONTEXT (2010)




   recognize personal
    identities and social
    relationships

   deliver customized
    online experiences




                               © Creuna
ERA OF SOCIAL COMMERCE (2012)




   social networks will be
    more powerful than
    corporate Web sites
    and CRM systems
                                €

   brands will serve
    community interests



                                    © Creuna
WHATNOW?




DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57         40
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   41
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   42
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   43
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   44
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   45
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   46
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   47
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   48
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   49
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   50
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   51
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   52
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   53
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   54
DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   55
”thepoweroftheuser”
   DIGITAL BRIEFING 2009, 28.05.09 - +47 99 52 35 57   © Creuna   56
LINKEDIN: WWW.LINKEDIN.COM/IN/EIRIK

SLIDESHARE:       WWW.SLIDESHARE.NET/INORMAN

TWITTER:          TWITTER.COM/INORMAN

MSN:              EIRIK@VILLAVEIEN.COM

SKYPE:            INORMAN

E-POST:           EN.HANSEN@CREUNA.NO

MOBIL:            +47 99 52 35 57

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Digital Briefing 2009

Hinweis der Redaktion

  1. Kun 14% sier at de stoler på reklame!!!
  2. Hvis vi handler for mer enn 1000 kr. så søker, sammenligner, henter vi inn andres erfaringer
  3. 2,1 mill. facebookbrukere i Danmark (5,6)!!!
  4. Social media are primarily Internet-based tools for sharing and discussing information among human beings
  5. Raskest voksende gruppen på facebook er 25 - 30 år og eldre133,000,000 - number of blogs indexed by Technorati346,000,000 - number of people globally who read blogs1,750,000 - number of RSS subscribers to 77% - percentage of active Internet users who read blogs55% - percentage of the blogosphere that drinks more than 2 cups of coffee per day (source)81 - number of languages represented in the blogosphere59% - percentage of bloggers who have been blogging for at least 2 years
  6. 3,000,000 - number of Tweets/dayTwitter harhatt en eventyrligutvikling. 1300% økningsistehalvårifjor. 130% i mars alene!!!
  7. The era of social relationships: Beginning in the mid-1990s, people signed up for online profiles and connected with their friends to share information.
  8. The era of social functionality: As it exists today, social networking is more than just a platform for \"friending,\" but one that can support a broader array of what Owyang calls \"social interactive applications.\" However, identities are essentially disconnected silos within individual sites.
  9. The era of social colonization: By late 2009, technologies such as OpenID and Facebook Connect will begin to break down the barriers of social networks and allow individuals to integrate their social connections as part of their online experience, blurring the lines between networks and traditional sites.
  10. The era of social context: In 2010, sites will begin to recognize personal identities and social relationships to deliver customized online experiences. Social networks will become the \"base of operation for everyone's online experiences.”
  11. The era of social commerce: In approximately two years, social networks will be more powerful than corporate Web sites and CRM systems, as individual identities and relationships are built on this platform. Brands will serve community interests and grow based on community advocacy as users continue to drive innovation in this direction
  12. Vi må åpne opp
  13. Åpne opp for våre ansatte. De må få være med de også, de både vil og kan delta.