Nagaraju Kodarapu, MBA, PMP®, ITIL® ST

Hyderabad Area, India, singaoire India

Associate Business Consultant

Technology / Software / Internet

Project Work For a Cloud service provider based out of U.S. Defined and Documented Business Continuity Management and Risk Management policy and processes for a Cloud Service Provider based out of U.S. For an Insurance client based out of U.K.  Assessed As-Is process for Change Management, Asset Management and Service Level Management  Defined, Deployed and performed Day-to-Day Change Management activities For a Global Automobile Company  Developed framework for implementing Service Desk  Defined of processes viz. Incident Management, Service Request Fulfillment to be followed for Service Desk  Prepared guidelines and templates required for Service Desk Analysts to ...