Expert engagement: practical researcher digital literacy provision at City - Diane Bell
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This document discusses efforts by a research librarian at City University London to improve digital literacy support for researchers. The librarian conducted a questionnaire that informed the development of a Library Researcher Development Programme. A blog and case study resource were also created. Based on researcher feedback, workshops were held on topics like using social media and open access publishing. The librarian is now conducting further research to identify factors influencing researchers' digital literacy in order to guide future instruction. The conclusion emphasizes engaging researchers and using their work to enhance information literacy support through research-based practice.
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Expert engagement: practical researcher digital literacy provision at City - Diane Bell
- 1. Expert engagement: practical researcher digital literacy provision at City Diane Bell Research Librarian, City University London diane.bell.2@city.ac.uk www.city.ac.uk/library
- 2. www.city.ac.uk/library Overview • Questionnaire & Library Researcher Development Programme. • Blog & digital literacy case study resource. • Digital literacy workshop informed by researcher inputs. • Patron-driven acquisition influencing IL. • Research-based practice.
- 3. www.city.ac.uk/library Library researcher training questionnaire (2014) All categories have good responses. The most popular was strategic literature searching (72%); managing your references (65%). The “digital researcher” least popular but is important. Open access workshops were not heavily attended although OA is useful.
- 4. www.city.ac.uk/library Library training formats responses • 33333 All formats popular. • Research webpages rated highest (53%), we now have these. • Onlin Online learning for researchers is still a challenge.
- 5. www.city.ac.uk/library Library Researcher Development Programme • University Researcher induction • Library services for researchers • Managing your references - Introduction to RefWorks • Strategic literature searching • Making an impact: citation searching and impact factors • Open access, online repositories, finding theses • The digital researcher, using social media tools to create an online presence • Evaluating resources, keeping up to date and news sources
- 7. www.city.ac.uk/library Practical case study resource
- 8. www.city.ac.uk/library Case study : Research student Profile: LIS Research student, 3rd year, multi-disciplinary topic, works part-time in an academic library. Databases: LISTA, LISA and JSTOR. Libraries used: SOAS, Senate House, British Library, public libraries. Tools used: Mendeley, Figshare, RefWorks, Nvivo. Social media/ blogs: Twitter, Tumblr, Academia.edu, research blogs Advice: Connecting with others, using social media for feedback, always follow up citations in papers.
- 9. www.city.ac.uk/library Online personal ‘newspapers’ as research
- 10. www.city.ac.uk/library Digital research apps used by City research student BrowZine (journal browsing app) Feedly (feed reader) Twitter Evernote (notes, photos) – favourite app Pocket (PDF reading app) One Drive Kindle app (reading) Dropbox (storage) Mendeley (reference management app)
- 11. www.city.ac.uk/library IL workshop: Building an online profile using social media & employability
- 12. www.city.ac.uk/library Read for Research – Patron Driven Acquisition #readforresearch
- 13. www.city.ac.uk/library Research student feedback to inform IL “Library support for research students has been excellent. I was especially impressed with the #readforresearch campaign.” https://blogs.city.ac.uk/ludiprice/2014/05/08/read-for-research- reading-list/ “Deepening research on info behaviour McQueen & The House of Worth, thanks to #readforresearch @CityUniLibrary #citylis #fashion.” “Big thanks to @CityUniLibrary #readforresearch scheme, which has helped keep my reading up to date.” “Quick and personalised service.”
- 14. www.city.ac.uk/library Researching the researchers • Undertaking an MA research project - Factors which influence the digital literacy of research students. • Literature review, Survey Monkey survey and qualitative interviews with research students. • Hope to inform future IL workshops & training.
- 15. www.city.ac.uk/library Conclusion • Key message: Research- Engage-Change. • Research students have much to offer in terms of knowledge & skills. • A University wide doctoral programme is desirable. • Different engagement methods are advisable. • Use case studies, researchers’ topics & interests to enhance IL. • Future: research-based practice: digital literacy.
- 16. www.city.ac.uk/library Thank you, any questions, discussion points, engagement ideas? Researcher guide http://libguides.city.ac.uk/researchers Researcher case study resource http://www.citylibresearchcasestudies.wordpress.com Employability guide http://libguides.city.ac.uk/employability Epistemology of Cool Daily http://paper.li/acdelion diane.bell.2@city.ac.uk @dianelouisebell
Editor's Notes
- I would like to about engagement methods and working with research students in developing their information and digital literacy skills.
- Induction questionnaire for new research students at induction. Researcher development programme Attended a seminar with Gemma Sou a research student from University of Manchester about her researcher podcast website http://www.vivavocepodcasts.com/ I have a research related blog and decided to create a blog to highlight research students’ case studies/ narratives and highlight library and digital resources and hints and tips across disciplines. It is popular with the students who have contributed but is difficult to encourage people to complete the form.
- New Library researcher training questionnaire (2014) at induction, about 32 respondents. Qu 1 Types of training research students would like. All of the suggestions were quite popular. There may be something around using the term strategic. Literature searching and reference management were the most popular and are the most attended. May be better at certain times of the course eg the start,. Digital research is important but not chosen here – maybe the title? OA workshops in OA week for example, no attendees.
- QU 2 Training formats: all types of training and enquiry services popular in the survey. We didn’t have research webpages at the time but we have now but we mainly link to our researcher Library Guide (Libguide) and City Research Online, our repository. Providing online learning for researchers can be a challenge with infrastructure as they don’t use Moodle the virtual learning environment so much. Maybe a Graduate School Moodle module would assist with this.
- Library Services is now included in the University induction day for research students. Face to face workshops. We have a supporting researcher Library guide. The strategic literature searching guide is popular with Health researchers. Open access wasn’t too popular although held in open access week in October. The most popular is RefWorks with all levels of students. We have a new open online booking system called Libcal which means that any students can sign up for workshops. More difficult to deliver via Moodle (the virtual learning environment) as not all of the research students use it and they would have to sign up or be enrolled.
- Blog on research related topics and resources and blog posts. Could promote student research and invite them to share and reflect on their digital experiences.
- Attended a seminar with Gemma Sou a research student from University of Manchester about her researcher podcast website http://www.vivavocepodcasts.com/ Research related blog and decided to create a blog to highlight research students’ case studies/ narratives and highlight library and digital resources and hints and tips across disciplines. It is popular with the students who have contributed but is difficult to encourage people to complete the form. Practical case study resource to promote the researcher, the way they conduct their research. Assist others with their digital literacy by recommending resources and tools and apps they use. Could assist Masters students in researching a topic. Could recommend these at IL workshops. One problem is keeping it up to date with job changes etc.
- This is an example of one of our LIS research students. It highlights some of the databases she uses and some of the digital tools. Some of the tools are used to manage the research itself such as RefWorks, Mendeley, Nvivo. Others are used to share research on social media or obtain feedback on research ideas or for current awareness. The advice and tips given are useful and can be used on blogs, social media or in IL workshops.
- Digital research output from our research student using paper.li Not all research is produced in traditional formats such as journal articles. We can look at use of these curation tools or blogging etc in our IL workshops on digital research.
- Digital apps used by the research student who conducts online research. Favourite app is Evernote (Premium) Uses a feed reader to find content and shares it via Twitter, online newspaper. Pocket – allows PDFs to be stored and read later.
- Employability guide, with student content of resources, websites etc. Have recently added a PowerPoint on the Further Help pages about building an online research presence using social media but also using it to research employers, Linkedin, Linkedin groups, Altmetrics (social media cites)
- Using Twitter to gather feedback on our popular Read for Research patron driven acquisition scheme where research students can recommend titles to support their research to build Library collections.
- We can learn from the students’ reactions to Read for Research. One student has established her own Read for Research reading list. Another student talks about her research on fashion and Alexander McQueen. These real life examples could be used in our IL workshops.
- My MA Academic Practice dissertation and research project investigating how research students have acquired their digital literacy capabilities and how they keep up to date. In terms of gender, age, discipline., length of research career etc. Do these factors matter? How do students acquire and maintain their digital skills?
- My key message is: Research – Engage – Change Research students may be a challenge to engage but they are worthwhile because of their in depth knowledge and expertise. The case study resource has been viewed positively as an attempt to create and promote a research community. Hoping MA research can be used to inform practice.
- Thank you very much for listening. There are some links to our resources on the slide. I’m happy to take any questions or discussion points.