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(A real case from the reference desk)

"I am looking for the name of a contemporary illustrator that does
Edwardian-style fantasy portraits."



                                                        The librarian adds:
                                                        "The artwork tends to be strange but
                                                        not particularly macabre, and usually
                                                        in sepia or black and white."




   Question source: John Pappas (Google+)   " Case # 2112A" Mom Smackley http://www.flickr.com/photos/mom smackley/3692797182
Predictive Search
Getting the Most out of Popular Search Engines

                   Kimberly Johnson (kimberlylj@google.com)




“Looking for a needle” by Frits Ahlefeldt-Laurvig: http://www.flickr.com/photos/hikingartist/3981259048/
bit.ly/lilac-group-notes
Use the computer in front of you!
Today we will investigate:
•Looking for commonalities
•Understanding how search
works

•Introducing predictive search
•Using predictive search to
learn advanced search skills




                                 “Two; sewing” by Rcabanilla: http://www.flickr.com/photos/47662183@N04/4374901768/
First things first: Recognizing queries
Whenever I show text inside square brackets, that is a query:

[fuse plastic bags]

To make that query, you'd type those words into the search engine:
A case from the reference desk:

"I am looking for the name of a contemporary illustrator that does
Edwardian-style fantasy portraits."



                                                        The librarian adds:
                                                        "The artwork tends to be strange
                                                        but not particularly macabre, and
                                                        usually in sepia or black and
                                                        white."



               Question source: John Pappas (Google+)     Image source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
For answers to the challenges in this slideshow, please contact:

Search-educators@google.com




                                                        Source: +John Pappas

       " Case # 2112A" Mom Smackley http://www.flickr.com/photos/mom smackley/3692797182
What's that Churchill book--you know, the purple one
with the gold crest-thing on the cover?
Looking for commonalities

Consider common factors that would appear
in any acceptable source.

Common factors can be words, but they can
also be color, layout, or media.
"daydreamer-1 illustration" by Fits Ahlefeldt-Laurvig: http://www.flickr.com/photos/hikingartist/5726773583/
What was the weather like on the day and
in the place you were born?




    “Sweet Home Under White Clouds” by Jose Moraes: http://www.fotopedia.com/items/flickr-3131005845
Google News Archive
How search works
Understanding what happens with your query




     " Case # 2112A" Mom Smackley http://www.flickr.com/photos/mom smackley/3692797182
What happens when you search

Search engines compare the terms you type
in to the words on pages they have
previously indexed.




       How search works: www.youtube.com/watch?v=BNHR6IQJGZs
What matters in my query?*




 * Varies by search tool
The words you choose impact ranking
Predictive search
Visualizing the perfect result
Work your literacies

    Who were the main actors in Desk Set?

    Based on what you know, how
    would you imagine this answer appears online?

    1. __________________________

    2. __________________________

    3. __________________________
Predictive search
1.When I run this search, what do I expect to appear?
2.When I find this answer, what do I expect it to look like?
3.When I click this link, what do I expect I will see?




                              "The Fortune Teller" aussiegall http://www.flickr.com/photos/aussiegall/4923600994
1. When I run this search, what do I expect to appear?


  • Consider what you anticipate the results will look like.

  • Glance over the first screen of results.

  • Do they match?




                                "The Fortune Teller" aussiegall http://www.flickr.com/photos/aussiegall/4923600994
2. When I find this answer, what do I expect it to look like?




           Search for your answer, not your question.




                                  "The Fortune Teller" aussiegall http://www.flickr.com/photos/aussiegall/4923600994
A case from the reference desk:

"A friend told me that there once was a men's basketball
team made up of Chinese-Americans that played for
money in the United States, before the 1950’s.




                                        "What was the name of that team?"




                  " Case # 2112A" Mom Smackley http://www.flickr.com/photos/mom smackley/3692797182
Language needs to reflect your source

I want to know the name of that song fans sing at Stanford
basketball games so I can download it to my MP3 player.
Understand the right source:
think like the author
3. When I click this link, what do I expect I will see?



            Use information on the search results page
            to save time.




                                  "The Fortune Teller" aussiegall http://www.flickr.com/photos/aussiegall/4923600994
Advanced predictive search
Visualization + operators
VISUALIZE
"daydreamer-1 illustration" by Fits Ahlefeldt-Laurvig: http://www.flickr.com/photos/hikingartist/5726773583/
Search for your answer,
  not your question
A case from the reference desk:


   "I need to know how much money the Kenyan government
   has collected from taxes on royalties in recent years."




               Image source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
What will my perfect answer look like?

 1. WHO cares about what I care about? Who do I trust to give me
    the information I need?


 2. WHAT words would I use to describe it? What words would my
    trusted source use? Which would be most common?


 3. WHERE would my trusted source publish this information?


 4. WHEN was this source created?


 5. HOW will I know when I found what I want?
A case from the reference desk:

"I need to know how much money the Kenyan government
has collected from taxes on royalties in recent years."


                                1.         WHO cares about what I care about? Who do I trust to give me
                                           the information I need?


                                2.         WHAT words would I use to describe it? What words would my
                                           trusted source use? Which would be most common?


                                3.         WHERE would my trusted source publish this information?


                                4.         WHY would someone use one format or another to
                                           communicate this information?


                                5.         HOW will I know when I found what I want?

                Image source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO cares about what I care about? Who do I trust to give me
    the information I need?


 2. WHAT words would I use to describe it? What words would my
    trusted source use? Which would be most common?


 3. WHERE would my trusted source publish this information?


 4. WHEN was this source created?


 1. HOW will this information be presented?

   []
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT words would I use to describe it? What words would my
    trusted source use? Which would be most common?


 3. WHERE would my trusted source publish this information?


 4. WHEN was this source created?


 1. HOW will this information be presented?


   []
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT words would I use to describe it? What words would my
    trusted source use? Which would be most common?


 3. WHERE would my trusted source publish this information?


 4. WHEN was this source created?


 1. HOW will this information be presented?


   []
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE would my trusted source publish this information?


 4. WHEN was this source created?


 1. HOW will this information be presented?



   [taxes on royalties]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE would my trusted source publish this information?


 4. WHEN was this source created?


 1. HOW will this information be presented?



   [taxes on royalties]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: At a website ending in .go.ke


 1. WHEN was this source created?


 1. HOW will I know when I found what I want?



   [taxes on royalties]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: [site:go.ke]


 1. WHEN was this source created?


 1. HOW will I know when I found what I want?



   [taxes on royalties site:go.ke]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: [site:go.ke]


 1. WHEN was this source created?


 1. HOW will this information be presented?



   [taxes on royalties site:go.ke]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: [site:go.ke]


 1. WHEN: between 2000 and 2011


 1. HOW will this information be presented?



   [taxes on royalties site:go.ke]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: [site:go.ke]


 1. WHEN: [2000..2011]


 1. HOW will this information be presented?



   [taxes on royalties site:go.ke 2000..2011]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: [site:go.ke]


 1. WHEN: [2000..2011]


 2. HOW will this information be presented?



   [taxes on royalties site:go.ke 2000..2011]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: [site:go.ke]


 1. WHEN: [2000..2011]


 2. HOW: in a database, maybe a spreadsheet



   [taxes on royalties site:go.ke 2000..2011]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: [site:go.ke]


 1. WHEN: [2000..2011]


 2. HOW: [filetype:xls]



   [taxes on royalties site:go.ke 2000..2011 filetype:xls]
"I need to know how much money the Kenyan government has
collected from taxes on royalties in recent years."

 1. WHO: The Kenyan government


 2. WHAT: [taxes on royalties]


 3. WHERE: [site:go.ke]


 1. WHEN: [2000..2011]


 2. HOW: [filetype:xls]



   [taxes on royalties site:go.ke 2000..2011 filetype:xls]
Associated search terms

A few months back, your patron heard about Biden's visit to
Mongolia, which is growing in importance due to its coal reserves.

She is curious to know more about what types of forecasts exist
about what is going on with Mongolia's coal industry.

What might her search look like?
Visualize this
 [Forecast] is a hard search term, since it has so many synonyms.
 Look for the words logically surrounding it.
Big ideas

    •   Work your literacies: use what you know.

    •   Search for your answer, not your question.

    •   Practice thinking broadly about your real need.

    •   Combine technology tools with creative and critical
        thinking.




                                    Any questions?
A case from the reference desk:

 "Legendarily decorated by Merlin with pieces from the 'Giant's
 Ring,' is there moss on all sides of these stones?"




                                  Source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
A case from the reference desk:

What does the Navy website have to say about the Ghost
Blimp incident?




                      Do they talk about it anywhere on the
                      site?




                               Source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
A case from the reference desk:


Failing to ID a quote like: "'Mkgnao' said the cat, who had been
reading Ulysses."




                           I want to say it's Robert Benchley or
                           Raymond Queneau.




                                  Source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
This lesson was developed by:

                            Tasha Bergson-Michelson and Kimberly Johnson




This lesson is licensed under a Creative Commons Attribution-Share-Alike license.
You can change it, transmit it, and show it to other people. Just always give credit to
Google.com ("Attribution"), and make sure that any works you make based on these
lessons are also under the same Creative Commons Attribution-Share-Alike license
("Share-Alike").

http://creativecommons.org/licenses/by-sa/3.0/legalcode.

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Bergson-Michelson & Johnson - Predictive search: getting the most out of popular search engines

  • 1. While you wait, try a search... (A real case from the reference desk) "I am looking for the name of a contemporary illustrator that does Edwardian-style fantasy portraits." The librarian adds: "The artwork tends to be strange but not particularly macabre, and usually in sepia or black and white." Question source: John Pappas (Google+) " Case # 2112A" Mom Smackley http://www.flickr.com/photos/mom smackley/3692797182
  • 2. Predictive Search Getting the Most out of Popular Search Engines Kimberly Johnson (kimberlylj@google.com) “Looking for a needle” by Frits Ahlefeldt-Laurvig: http://www.flickr.com/photos/hikingartist/3981259048/
  • 4. Use the computer in front of you!
  • 5. Today we will investigate: •Looking for commonalities •Understanding how search works •Introducing predictive search •Using predictive search to learn advanced search skills “Two; sewing” by Rcabanilla: http://www.flickr.com/photos/47662183@N04/4374901768/
  • 6. First things first: Recognizing queries Whenever I show text inside square brackets, that is a query: [fuse plastic bags] To make that query, you'd type those words into the search engine:
  • 7. A case from the reference desk: "I am looking for the name of a contemporary illustrator that does Edwardian-style fantasy portraits." The librarian adds: "The artwork tends to be strange but not particularly macabre, and usually in sepia or black and white." Question source: John Pappas (Google+) Image source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
  • 8. For answers to the challenges in this slideshow, please contact: Search-educators@google.com Source: +John Pappas " Case # 2112A" Mom Smackley http://www.flickr.com/photos/mom smackley/3692797182
  • 9. What's that Churchill book--you know, the purple one with the gold crest-thing on the cover?
  • 10.
  • 11. Looking for commonalities Consider common factors that would appear in any acceptable source. Common factors can be words, but they can also be color, layout, or media.
  • 12. "daydreamer-1 illustration" by Fits Ahlefeldt-Laurvig: http://www.flickr.com/photos/hikingartist/5726773583/
  • 13. What was the weather like on the day and in the place you were born? “Sweet Home Under White Clouds” by Jose Moraes: http://www.fotopedia.com/items/flickr-3131005845
  • 15.
  • 16. How search works Understanding what happens with your query " Case # 2112A" Mom Smackley http://www.flickr.com/photos/mom smackley/3692797182
  • 17. What happens when you search Search engines compare the terms you type in to the words on pages they have previously indexed. How search works: www.youtube.com/watch?v=BNHR6IQJGZs
  • 18. What matters in my query?* * Varies by search tool
  • 19. The words you choose impact ranking
  • 21. Work your literacies Who were the main actors in Desk Set? Based on what you know, how would you imagine this answer appears online? 1. __________________________ 2. __________________________ 3. __________________________
  • 22. Predictive search 1.When I run this search, what do I expect to appear? 2.When I find this answer, what do I expect it to look like? 3.When I click this link, what do I expect I will see? "The Fortune Teller" aussiegall http://www.flickr.com/photos/aussiegall/4923600994
  • 23. 1. When I run this search, what do I expect to appear? • Consider what you anticipate the results will look like. • Glance over the first screen of results. • Do they match? "The Fortune Teller" aussiegall http://www.flickr.com/photos/aussiegall/4923600994
  • 24.
  • 25. 2. When I find this answer, what do I expect it to look like? Search for your answer, not your question. "The Fortune Teller" aussiegall http://www.flickr.com/photos/aussiegall/4923600994
  • 26. A case from the reference desk: "A friend told me that there once was a men's basketball team made up of Chinese-Americans that played for money in the United States, before the 1950’s. "What was the name of that team?" " Case # 2112A" Mom Smackley http://www.flickr.com/photos/mom smackley/3692797182
  • 27. Language needs to reflect your source I want to know the name of that song fans sing at Stanford basketball games so I can download it to my MP3 player.
  • 28. Understand the right source: think like the author
  • 29. 3. When I click this link, what do I expect I will see? Use information on the search results page to save time. "The Fortune Teller" aussiegall http://www.flickr.com/photos/aussiegall/4923600994
  • 30.
  • 31.
  • 34. "daydreamer-1 illustration" by Fits Ahlefeldt-Laurvig: http://www.flickr.com/photos/hikingartist/5726773583/
  • 35. Search for your answer, not your question
  • 36. A case from the reference desk: "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." Image source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
  • 37. What will my perfect answer look like? 1. WHO cares about what I care about? Who do I trust to give me the information I need? 2. WHAT words would I use to describe it? What words would my trusted source use? Which would be most common? 3. WHERE would my trusted source publish this information? 4. WHEN was this source created? 5. HOW will I know when I found what I want?
  • 38. A case from the reference desk: "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO cares about what I care about? Who do I trust to give me the information I need? 2. WHAT words would I use to describe it? What words would my trusted source use? Which would be most common? 3. WHERE would my trusted source publish this information? 4. WHY would someone use one format or another to communicate this information? 5. HOW will I know when I found what I want? Image source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
  • 39. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO cares about what I care about? Who do I trust to give me the information I need? 2. WHAT words would I use to describe it? What words would my trusted source use? Which would be most common? 3. WHERE would my trusted source publish this information? 4. WHEN was this source created? 1. HOW will this information be presented? []
  • 40. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT words would I use to describe it? What words would my trusted source use? Which would be most common? 3. WHERE would my trusted source publish this information? 4. WHEN was this source created? 1. HOW will this information be presented? []
  • 41. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT words would I use to describe it? What words would my trusted source use? Which would be most common? 3. WHERE would my trusted source publish this information? 4. WHEN was this source created? 1. HOW will this information be presented? []
  • 42. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE would my trusted source publish this information? 4. WHEN was this source created? 1. HOW will this information be presented? [taxes on royalties]
  • 43. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE would my trusted source publish this information? 4. WHEN was this source created? 1. HOW will this information be presented? [taxes on royalties]
  • 44. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: At a website ending in .go.ke 1. WHEN was this source created? 1. HOW will I know when I found what I want? [taxes on royalties]
  • 45. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: [site:go.ke] 1. WHEN was this source created? 1. HOW will I know when I found what I want? [taxes on royalties site:go.ke]
  • 46. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: [site:go.ke] 1. WHEN was this source created? 1. HOW will this information be presented? [taxes on royalties site:go.ke]
  • 47. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: [site:go.ke] 1. WHEN: between 2000 and 2011 1. HOW will this information be presented? [taxes on royalties site:go.ke]
  • 48. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: [site:go.ke] 1. WHEN: [2000..2011] 1. HOW will this information be presented? [taxes on royalties site:go.ke 2000..2011]
  • 49. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: [site:go.ke] 1. WHEN: [2000..2011] 2. HOW will this information be presented? [taxes on royalties site:go.ke 2000..2011]
  • 50. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: [site:go.ke] 1. WHEN: [2000..2011] 2. HOW: in a database, maybe a spreadsheet [taxes on royalties site:go.ke 2000..2011]
  • 51. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: [site:go.ke] 1. WHEN: [2000..2011] 2. HOW: [filetype:xls] [taxes on royalties site:go.ke 2000..2011 filetype:xls]
  • 52. "I need to know how much money the Kenyan government has collected from taxes on royalties in recent years." 1. WHO: The Kenyan government 2. WHAT: [taxes on royalties] 3. WHERE: [site:go.ke] 1. WHEN: [2000..2011] 2. HOW: [filetype:xls] [taxes on royalties site:go.ke 2000..2011 filetype:xls]
  • 53. Associated search terms A few months back, your patron heard about Biden's visit to Mongolia, which is growing in importance due to its coal reserves. She is curious to know more about what types of forecasts exist about what is going on with Mongolia's coal industry. What might her search look like?
  • 54. Visualize this [Forecast] is a hard search term, since it has so many synonyms. Look for the words logically surrounding it.
  • 55. Big ideas • Work your literacies: use what you know. • Search for your answer, not your question. • Practice thinking broadly about your real need. • Combine technology tools with creative and critical thinking. Any questions?
  • 56. A case from the reference desk: "Legendarily decorated by Merlin with pieces from the 'Giant's Ring,' is there moss on all sides of these stones?" Source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
  • 57. A case from the reference desk: What does the Navy website have to say about the Ghost Blimp incident? Do they talk about it anywhere on the site? Source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
  • 58. A case from the reference desk: Failing to ID a quote like: "'Mkgnao' said the cat, who had been reading Ulysses." I want to say it's Robert Benchley or Raymond Queneau. Source: Mom Smackley http://www.flickr.com/photos/mom_smackley/3692797182
  • 59. This lesson was developed by: Tasha Bergson-Michelson and Kimberly Johnson This lesson is licensed under a Creative Commons Attribution-Share-Alike license. You can change it, transmit it, and show it to other people. Just always give credit to Google.com ("Attribution"), and make sure that any works you make based on these lessons are also under the same Creative Commons Attribution-Share-Alike license ("Share-Alike"). http://creativecommons.org/licenses/by-sa/3.0/legalcode.