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MYTHS OF SOCIAL MARKETING CAT WILLIAMSMINDSHARE
THE LADDER Creators Critics Collectors Joiners Spectators Inactives Forrester’s Social Technographic Ladder 2007 ambientlight.ca
3 LONDON, 2005
Mobile Internet Usage 80% 55% 10%
NEW YORK, 2009 @jkrums
6 THE LADDER’SFALLEN OVER ambientlight.ca
7
MYTHS
1. ADVERTISING’S DEAD THE FUTURE’S VIRAL
O P E
2. UGC IS TAKING OVER THE WORLD
ONLY 20%OF MOST POPULAR VIDEOS ARE UGC
80%OF LINKS ON TWITTER ARE TO PROFESSIONAL MEDIA SOURCES
3. SOCIAL DOESN’T WORK FOR B2B
130 friends average Facebook user: 130 97 followers & following average Twitter user: 126 followers connections 88  average LinkedIn user: 32-67 Source: CNBC ViewerConnect May 2010; user data from Facebook, Twitter and LinkedIn/Andersen Analytics How many people would you say you are connected to on the social networking sites you use?
4. YOU WANT LOTS OF INFLUENCERS
Mindshare case study: Volvo UK
Mindshare case study: Volvo UK
5. YOU CAN’T MEASURE SOCIAL
WHAT IS YOUR OBJECTIVE? Recommendation Awareness Purchase Consideration SYNDICATE  OPEN-SOURCE ON-DEMAND ADVOCACY
Mindshare case study: Slumdog Millionaire India
Mindshare case study: First Direct Live
Mindshare case study: Impulse Diaries
6. SOCIAL’S KILLING TV
TV  DRIVES SOCIAL INTERACTION
O P E
MYTHS OF SOCIAL MARKETING catherine.williams@mindshareworld.com@mindsharesocial

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