We have transformed 6 businesses so far in last 4 years of our existence. Many fold increase in top line, double digit growth on profitability, increase in market share, huge improvement in efficiency across processes, and strengthening of people capabilities. Organisations were transformed from being opportunity driven to strategy focused. Sharing with an example the first 2 most critical steps we recommend to every entrepreneur as starting point for business transformation.

1. Building Blocks of Success
Mission:
To provide V a l u e - a d d e d B u s i n e s s
C o n s u l t i n g to Organizations at the
T r a n s f o r m a t i o n S t a g e , enabling
them to deliver their E n d e a v o r s with
E f f i c a c y
Corporate
Office:
Block
6,
Unit
15
Ashok
Nagar
New
Delhi
-­‐110018
Call
us
-­‐
+919769211499
|
+919910007171
Email:
info@lifeskillsconsultants.com
|
Web:
www.lifeskillsconsultants.com

2. 28/07/15
2
©
Life
Skills
Consultants
Pvt.
Ltd.
• Business
Intent
-­‐
WHATs
• Personal
Aspira5ons
Capturing
Aspira5ons
• Align
Team
&
Priori5ze
Ac5on
Plan
• Deploy
Ac5on
Plan
Crea5ng
a
Strategy
Roadmap
And
Deployment
Strong
Review
Mechanis
ms
Monitoring
and
Review
Recap – Steps to Successful Business Transformation
Alignment
with
the
team
is
extremely
essenYal
for
success
of
deployment
of
any
acYon
plan
Business
WHATs
are
converted
to
Business
HOWS.
Second
and
third
level
drilled
down
clearly
defines
specific
acYon
plans.
Refer
Examples
in
subsequent
slides
Step
1
Step
2
Step
3

3. 28/07/15
3
©
Life
Skills
Consultants
Pvt.
Ltd.
Step 2 – Creating a Strategy Roadmap
And Deployment
STEP
2.1
-­‐
Intent
To
Delivery:
CreaYng
a
Strategy
Roadmap
-­‐
IdenYfying
the
PrioriYzed
AcYon
Plans
-­‐
Drill
Down
Level
2
Step
2.2
SegregaYng
the
acYon
plans
into
-­‐
Process
and
Systems
requirements,
implementaYon
or
correcYon
-­‐
People
related
–
capability,
competency,
monitoring,
or
review
-­‐
Finance
(Where
substanYal
money
is
required)
Step
2.3
Timelines
and
Measures
of
Success

4. 28/07/15
4
©
Life
Skills
Consultants
Pvt.
Ltd.
Business Intent (WHATs) to Actions (HOWs)
Business
Intent
Providing
Excellent
value
and
service
Deligh5ng
Customers
Delivering
profitability
Business
HOWs
–
LEVEL
1
Engaged
and
efficient
channel
partners
EffecYve
Supply
chain
management
Product,
Pricing,
innovaYon
Customer
driven
Product
Planning
Resource
planning
and
capability
building
Infrastructure
and
systems
support
ConYnuous
need
assessment
of
customer
to
align
product
and
systems
EffecYve,
Ymely
communicaYon
and
resoluYon
Best
product
mix
OpYmum
uYlizaYon
of
funds
EffecYve
Cost
Controls
Aligned
OrganizaYonal
Structure
EXAMPLE
1
:
Intent
To
Delivery
(ITD)
for
a
TexYle
Company
Level
1
HOWs
to
achieve
Business
Intent

5. 28/07/15
5
©
Life
Skills
Consultants
Pvt.
Ltd.
Prioritizing the Business HOWs – First Level
Strategy
Matrix
Importance
Engaged
and
efficient
channel
partners
EffecYve
Supply
chain
management
Product,
Pricing,
innovaYon
Customer
driven
Product
Planning
Resource
planning
and
capability
building
Infrastructure
and
systems
support
ConYnuous
need
assessment
of
customer
to
align
product
and
systems
EffecYve,
Ymely
communicaYon
and
resoluYon
Best
product
Mix
OpYmum
uYlizaYon
of
funds
EffecYve
Cost
controls
OrganizaYonal
aligned
Structure
Total
Providing
Excellent
value
and
service
9
h
h
m
h
h
h
h
h
m
m
m
m
702
Deligh5ng
Customers
9
h
h
h
h
m
m
h
h
m
m
l
m
630
Delivering
profitability
9
h
h
h
m
h
h
m
l
h
h
h
m
738
Total
243
243
189
189
189
189
189
171
135
135
117
81
Note:
Life
Skills
facilitates
the
strategy
roadmap
sessions
with
aspiring
organizaYons
PrioriYzed
Business
HOWs
aher
correlaYng
them
with
Business
Intent
Business
Intent

6. 28/07/15
6
©
Life
Skills
Consultants
Pvt.
Ltd.
Second Level Drill Down of Prioritized HOWs
Second
Level
Drill
Down
Engaged
and
efficient
channel
partners
EffecYve
Supply
Chain
Management
Product,
Pricing,
InnovaYon
Customer
Driven
Product
Planning
Resource
Planning
and
Capability
Building
Infrastructure
and
Systems
Support
ConYnuous
Need
Assessment
of
Customer
to
align
product
and
systems
EffecYve,
Ymely
communicaYon
and
resoluYon
Second
Level
Priori5zed
Ac5on
Plan
Channel
Produc5vity
focus
Exploring
new
and
alternate
channels
to
reach
out
to
target
segment
Product
wise,
partner
wise
contribu5on
monitoring
to
reduce
varia5on
in
Target
Vs.
Achievement
Compe55on
benchmarking
on
product,
pricing,
promo5ons,
ac5vi5es
Trend
analysis
to
enhance
accuracy
of
demand
es5mates
Inter-­‐linked
produc5on
planning
ensuring
on-­‐5me
delivery
resul5ng
in
good
word
of
mouth
of
channel
IT
infra
deployment
to
monitor
product
at
every
stage
of
supply
chain
integrated
with
communica5on
to
Channel
Product
composi5on
to
increase
Net
Realized
Value
Strong
Management
repor5ng,
analysis
and
review
mechanism
New
product
launch
in
accordance
with
changing
customer
preferences
Channel
involvement
and
Feedback
for
enhancing
value
preposi5ons
Accurate
Procurement
of
orders
against
forecas5ng
Assessment
of
requirement
Vs.
organiza5on
structure
Performance
Driven
Organiza5onal
Culture
Strategy
linked
Key
Result
Areas
Effec5ve
Warehouse
Management,
implementa5on
of
5S
and
Lean
principles
Automa5on
to
reduce
Non
Value
add
ac5vi5es
focusing
building
opera5onal
efficiencies
and
scalability
Warehouse
Layout
-­‐
Time
Mo5on
study
Automa5on
in
Warehouse
Vendor
Management
-­‐
Finance
Return,
Defect
Credit
analysis
Note:
This
is
not
a
comprehensive
list
but
only
the
top
prioriYzed
second
level
drilled
down
acYon
plans.
Measures
derived
around
these
acYon
plans
will
ensure
achievement
of
Business
Intent
Segregate
the
Level
2
HOWs

7. 28/07/15
7
©
Life
Skills
Consultants
Pvt.
Ltd.
Segregation of Action Plans
Second
Level
Priori5zed
Ac5on
Plan
Segrega5on
Systems
and
process
Finance
People
Channel
Produc5vity
focus
b! b!
Exploring
new
and
alternate
channels
to
reach
out
to
target
segment
b!
Product
wise,
partner
wise
contribu5on
monitoring
to
reduce
varia5on
in
Target
Vs.
Achievement
b!
Compe55on
benchmarking
on
product,
pricing,
promo5ons,
ac5vi5es
b!
Trend
analysis
to
enhance
accuracy
of
demand
es5mates
b!
Inter-­‐linked
produc5on
planning
ensuring
on-­‐5me
delivery
resul5ng
in
good
word
of
mouth
of
channel
b!
IT
infra
deployment
to
monitor
product
at
every
stage
of
supply
chain
integrated
with
communica5on
to
Channel
b!
Product
composi5on
to
increase
Net
Realized
Value
b!
Strong
Management
repor5ng,
analysis
and
review
mechanism
b! b!
New
product
launch
in
accordance
with
changing
customer
preferences
b!
Channel
involvement
and
Feedback
for
enhancing
value
preposi5ons
b! b!
Accurate
Procurement
of
orders
against
forecas5ng
b!
Assessment
of
requirement
Vs.
organiza5on
structure
b!
Performance
Driven
Organiza5onal
Culture
b!
Strategy
linked
Key
Result
Areas
b! b!
Effec5ve
Warehouse
Management,
implementa5on
of
5S
and
Lean
principles
b! b!
Automa5on
to
reduce
Non
Value
add
ac5vi5es
focusing
building
opera5onal
efficiencies
and
scalability
b! b!
Warehouse
Layout
-­‐
Time
Mo5on
study
b!
Automa5on
in
Warehouse
b! b!
Vendor
Management
-­‐
Finance
b!
Return,
Defect
Credit
analysis
b!

8. 28/07/15
8
©
Life
Skills
Consultants
Pvt.
Ltd.
Identifying Areas and Allocating Action Plans
Channel
Related
• ProducYvity
• Channel
Efficiency
• Channel
Wise
ContribuYon
to
sales
and
profitability
• Channel
Expansion
–
Retail
penetraYon
• Channel
Engagement
Product
Related
• Product
innovaYon
to
facilitate
demand
forecasYng,
producYon
efficiencies
and
Ymely
delivery
(Go
to
market)
• Product
wise
planning
–
designing
efficiencies
Yll
profitability
contribuYon
(realized
rates)
Systems
People
related
• Order
to
Cash
process
automaYon
• Inventory
automaYon
• MIS
reports
of
all
criYcal
process
steps
to
iniYate
improvements
• Management
Dashboards
• Annual
OperaYng
Plan
based
on
various
input
reports
• On
field
acYvity
tracking
–
retail
expansion
Inventory
and
Warehouse
• Visibility
of
product
wise
SKU
wise
and
ageing
segregaYon
of
inventory.
Analysis
and
acYon
planning
• Linking
producYon
with
Sales
through
order
to
cash
process
opYmizaYon
• Never
out
of
stock
concept
for
on
Yme
delivery
of
products
• Lean
and
5S
implementaYon
in
Inventory
• Strong
MIS
and
IT
support
for
accuracy
of
data
1
2
3
4

9. 28/07/15
9
©
Life
Skills
Consultants
Pvt.
Ltd.
Action Plans – Allocated and Deployed
ü Introduced
Channel
and
sales
scheme
to
bring
something
new
into
the
system
but
primarily
push
STANDARDISATION
of
Sales
Norms
(commissions,
discounts
etc.)
ü Sourcing
of
PV
and
shir5ng
to
tap
into
new
retail
outlets
and
then
place
PW
ü This
year
introduc5on
of
MOBILE
APPLICATION
for
SALES
Team
to
track
Sales
visit
and
online
Order
booking.
ü Channel
Expansion
across
India.
Going
into
direct
retail.
Tapping
new
retail
outlets
through
PV/
Shir5ng
and
gradual
introduc5on
of
PW
ü Channel
Engagement
to
get
regular
feedback
about
designs
ü Retail
expansion
and
tapping
into
newer
geographies
brought
in
several
insights
into
customer
trend
and
requirements.
Image
of
discounted
brand
changed
to
emerging
strong
brand
providing
quality
product
Channel
Related
ü ERP
built
in
to
bring
in
transparency
at
all
levels
from
produc5on
5ll
dispatch.
Concept
of
order
to
cash
brought
systems
changes
from
designing
5ll
collec5ons
ü Process
created
using
LEAN
thinking
and
systems
approach.
End
to
end
processes
iden5fied
and
executed
through
system.
Customiza5on
requirements
given
and
followed
through
5ll
implementa5on
ü ERP
strengthened
for
all
processes.
Strengthening
is
s5ll
in
progress
ü Sampling
5ll
designing,
Order
to
cash,
Financial
planning
budge5ng
and
analysis
processes
closed
and
rolled
out
with
all
system
changes
ü PLI
introduced
gradually
ü With
systems
performing
well
KRAs
have
been
introduced
with
quarterly
review
and
PLI
impact
crea5ng
a
performance
driven
culture
ü Expansion
focus
brought
in.
Organiza5on
structure
changed.
Concept
of
Head
order
to
cash
brought
in.
ü Organiza5on
structure
changed
within
Finance
and
at
Produc5on
Systems
–People
Related

10. 28/07/15
10
©
Life
Skills
Consultants
Pvt.
Ltd.
Action Plans – Allocated and Deployed Contd.
ü Price
Correc5on.
Introduc5on
of
new
merchants
in
available
space
“900-­‐1500/-­‐)
bracket.
Compe5tor
Analysis
ü Product
innova5on.
Moving
into
concept
of
Never
out
of
stock
to
ensure
efficiencies
in
produc5on
and
stock
liquidity
(round
the
year
sales)
ü New
Merchandize,
IN
shop
branding
ini5a5ves
to
engage
channel
ü New
range,
new
designs
and
filling
the
gaps
in
price
range
provided
the
much
needed
entry
Product
Related
ü Lean
deployment
in
Warehouse.
Bins
created.
System
modified
to
cater
to
iden5fica5on
of
stock
and
area
where
stock
is
lying
ü Non
value
added
ac5vi5es
(manual
driven)
automated.
Mistake
proofing
done
to
drive
efficiencies
ü Inventory
management
put
in
place.
Stock
reports
varia5on
nullified.
ü Dispatches
today
touching
70%
of
order.
Industry
benchmark
is
80%
ü Inventory
levels
reduced
discoun5ng
and
liquida5on
thus
impac5ng
realized
rate
Inventory
and
Warehouse

11. 28/07/15
11
©
Life
Skills
Consultants
Pvt.
Ltd.
Move to 3rd Step
• Business
Intent
-­‐
WHATs
• Personal
Aspira5ons
Capturing
Aspira5ons
• Align
Team
Priori5ze
Ac5on
Plan
• Deploy
Ac5on
Plan
Crea5ng
a
Strategy
Roadmap
And
Deployment
Strong
Review
Mechanisms
Monitoring
and
Review
Alignment
with
the
team
is
extremely
essenYal
for
success
of
deployment
of
any
acYon
plan
Business
WHATs
are
converted
to
Business
HOWS.
Second
and
third
level
drilled
down
clearly
defines
specific
acYon
plans.
Refer
Examples
in
subsequent
slides
Step
1
Step
2
Step
3

12. 28/07/15
12
©
Life
Skills
Consultants
Pvt.
Ltd.
Starting Point for You !!
• Define
your
business
intent
• Create
a
strong
strategy
roadmap
for
the
next
financial
year
• Align
the
organizaYon
towards
the
strategy
roadmap
and
acYon
plans
• Make
organizaYon
ready
for
scalability
for
next
financial
year
• Ensure
achievement
of
business
intent
“Intent
to
Delivery”
model
can
also
be
used
to
derive
a
FUNCTIONAL
INTENT
into
AcYon
Plan
Life
Skills
conducts
the
“Intent
to
Delivery”
session
to
translate
business
aspiraYons
into
acYonable
business
plan
for
organizaYons
aspiring
to
grow.

13. To
discuss
how
our
team
can
help
your
business
contact
us
at:
Email:
info@lifeskillsconsultants.com
Web:
www.lifeskillsconsultants.com