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An introduction to Marketing 2.0



              Bill Daring, CEO
     KMP Interactive Marketing & Technology
Our world is changing
Social Media Grows Up

Nearly half of the online adult population
around the world is a member of at least one
networking site, with Facebook and MySpace
between them housing over 170 million
monthly active users.
                               VNU.net
Wave 3 Social Media Stats
                                    • 248m upload photos
• 394m watch video clips online
                                    • 216m download video
• 346m read blogs
                                      podcasts
• 321m read personal blogs
                                    • 215m download podcasts
• 307m visit a friend's social
                                    • 184m start their own Blog
  network page
                                    • 83m upload a video clip
• 303m share a video clip
                                    • 160m subscribe to an RSS
• 272m manage a profile on a
                                      feed
  social network



              (According to Wave.3 Social Media Tracker - Universal McCann)
Web 2.0 doesn't refer to a change in technical
  spec, but changes in the ways software
   developers and end-users use the web
Web 1.0 vs Web 2.0
Personal websites        = Blogging
DoubleClick              = Adsense
Screen scraping          = Web services
Publishing               = Participation
Stickiness               = Syndication
Directories (Taxonomy)   = Tagging (“Folksonomy”)
Real Simple Syndication
         RSS
So what is Marketing 2.0?
Buzz monitoring

                                             Virtual worlds
Semantic web             Blogs

                                     User Generated Content
  News aggregators
                        Forums
                                     Social Media Release
     Social bookmarks

                                             Live casting
           Microblogging (Twitter)

                                 Search optimised releases
   Social Networks

                     Video sharing
                                              Podcasting
  Photo sharing
Marketing 1.0 is all about controlling the
   message and then broadcasting it


Marketing 2.0 encourages transparency and
   participation in social networks and
    communities to spark and manage
               conversations
The influence of blogs
Journalists use blogs




Over 75% of reporters see blogs as helpful in story ideas
21% of reporters spend over an hour per day reading blogs.
57% of reporters read blogs at least 2-3 times a week.


                             Source : Brodeur/Marketwire- Jan 2008
More th>n lost 17% sales
Social Networks
Photo and video sharing
Geo-location mash ups
Case Studies
Twitter is a free micro-blogging service that allows users to
 send quot;tweetsquot;; of up to 140 characters long to the Twitter
 website, via mobile phone (SMS), instant messaging, or a
  third-party application such as Twitterrific or Facebook.
Special Twitter-only offers directs followers to a web page
www.delloutlet.com/twitter.
The promotion will appear only for the offer time -
typically until 11:59pm that evening.
After that point, visitors are invited to become followers
of Dell Outlet on Twitter.
Second Life




The God Delusion story
Random House purchased an island on Second life
Lunched Richard Dawkins – The God Delusion
On the fourth day God arrived with a band of angels
Six major national newspapers covered the story
Research highlighted specific customer demands:
• A clearer contract
• Satnav/GPS
• Enhancements to the loyalty programme
A clearerWhat happened next?
                  Satellite Navigation
         contract




       Aston Martin loyalty incentive
Since launching its blog in January
2007, Avis’s approval at 1% p.a.
     In a sector growing
ratingUK isincreased by 200%of more
 Avis has achieving growth
eclipsing that of Hertz, one
               than 10%.
of its main competitors.
The Social Media Release
What is a Social Media Release

• Allows you to write search and semantically optimised
  news releases for syndication to news aggregators, social
  media sites, social bookmarks, search engines and directly
  via RSS feeds
• Share media assets and create social networks
• PR Agencies can run a stable of PressRooms for their clients
Information Flow
                                                 Person
                                                 receives/finds
                                                 release
                           Search
                       Engines / News
                        Aggregators
 Social
 Media
                                                 Person uses
Release
                                                 SMR content
                                                 to start
                                                 conversations
                                        Social
                                        Media
                                        Spaces
PressRoom
            Tracking
E mail targets



Social Media Release
                       Social links
                       Social Bookmarks



    Media sharing
                                   News Aggregators
                                   aggregators
Marketing 2.0
Marketing 2.0
Marketing 2.0

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Marketing 2.0

  • 1. An introduction to Marketing 2.0 Bill Daring, CEO KMP Interactive Marketing & Technology
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Our world is changing
  • 7.
  • 8. Social Media Grows Up Nearly half of the online adult population around the world is a member of at least one networking site, with Facebook and MySpace between them housing over 170 million monthly active users. VNU.net
  • 9. Wave 3 Social Media Stats • 248m upload photos • 394m watch video clips online • 216m download video • 346m read blogs podcasts • 321m read personal blogs • 215m download podcasts • 307m visit a friend's social • 184m start their own Blog network page • 83m upload a video clip • 303m share a video clip • 160m subscribe to an RSS • 272m manage a profile on a feed social network (According to Wave.3 Social Media Tracker - Universal McCann)
  • 10.
  • 11. Web 2.0 doesn't refer to a change in technical spec, but changes in the ways software developers and end-users use the web
  • 12. Web 1.0 vs Web 2.0 Personal websites = Blogging DoubleClick = Adsense Screen scraping = Web services Publishing = Participation Stickiness = Syndication Directories (Taxonomy) = Tagging (“Folksonomy”)
  • 14.
  • 15. So what is Marketing 2.0?
  • 16. Buzz monitoring Virtual worlds Semantic web Blogs User Generated Content News aggregators Forums Social Media Release Social bookmarks Live casting Microblogging (Twitter) Search optimised releases Social Networks Video sharing Podcasting Photo sharing
  • 17. Marketing 1.0 is all about controlling the message and then broadcasting it Marketing 2.0 encourages transparency and participation in social networks and communities to spark and manage conversations
  • 19.
  • 20.
  • 21.
  • 22. Journalists use blogs Over 75% of reporters see blogs as helpful in story ideas 21% of reporters spend over an hour per day reading blogs. 57% of reporters read blogs at least 2-3 times a week. Source : Brodeur/Marketwire- Jan 2008
  • 23.
  • 24. More th>n lost 17% sales
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31. Photo and video sharing
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 45. Twitter is a free micro-blogging service that allows users to send quot;tweetsquot;; of up to 140 characters long to the Twitter website, via mobile phone (SMS), instant messaging, or a third-party application such as Twitterrific or Facebook.
  • 46.
  • 47. Special Twitter-only offers directs followers to a web page www.delloutlet.com/twitter. The promotion will appear only for the offer time - typically until 11:59pm that evening. After that point, visitors are invited to become followers of Dell Outlet on Twitter.
  • 48. Second Life The God Delusion story
  • 49.
  • 50. Random House purchased an island on Second life Lunched Richard Dawkins – The God Delusion On the fourth day God arrived with a band of angels Six major national newspapers covered the story
  • 51.
  • 52.
  • 53. Research highlighted specific customer demands: • A clearer contract • Satnav/GPS • Enhancements to the loyalty programme
  • 54. A clearerWhat happened next? Satellite Navigation contract Aston Martin loyalty incentive
  • 55.
  • 56. Since launching its blog in January 2007, Avis’s approval at 1% p.a. In a sector growing ratingUK isincreased by 200%of more Avis has achieving growth eclipsing that of Hertz, one than 10%. of its main competitors.
  • 57. The Social Media Release
  • 58. What is a Social Media Release • Allows you to write search and semantically optimised news releases for syndication to news aggregators, social media sites, social bookmarks, search engines and directly via RSS feeds • Share media assets and create social networks • PR Agencies can run a stable of PressRooms for their clients
  • 59.
  • 60. Information Flow Person receives/finds release Search Engines / News Aggregators Social Media Person uses Release SMR content to start conversations Social Media Spaces PressRoom Tracking
  • 61. E mail targets Social Media Release Social links Social Bookmarks Media sharing News Aggregators aggregators