"Walmart's Digital Transformation - Bridging the Digital / Physical Divide"

•

7 likes•2,473 views

iMedia Connection

Technology Business

DIGITAL + PHYSICAL
KELLY THOMPSON
SVP, Merchandising, Planning, Marketplace

Winning through the integration
of digital & physical

San Bruno Sunnyvale

Walmart is a Reflection of America

Mobile brings web
to the store

Smartphones in the majority

What do they do?

Physical DigitalMobile

Anytime, Anywhere

We’re all working together.
That’s the secret.
SAM WALTON

More Related Content

Viewers also liked

Geo Service Open API 플랫폼 구축 전략

Geo Service Open API 플랫폼 구축 전략

Geo Service Open API 플랫폼 구축 전략

Découvrez le tout premier Benchmark 2017 comparant les services clients & communautés de marques ! le secteur de la relation client a longtemps été structuré autour de deux options : l’internalisation et l’externalisation. Mais depuis quelques années, les entreprises disposent de deux options supplémentaires : construire et animer leur propre communauté d’ambassadeurs ou faire appel à une force de vente à la demande. Nous avons souhaité partager avec vous le premier benchmark des acteurs de la relation client et dresser le bilan des performances qu’ils accomplissent pour les entreprises. Ce benchmark de la relation client 2017 compare ainsi 4 acteurs de la relation client : conseillers clients internes, conseillers clients externalisés, passionnés rémunérés, ambassadeurs bénévoles.

Comparatif de la Relation Client 2017 : services clients & communautés de marque

Comparatif de la Relation Client 2017 : services clients & communautés de marque

Comparatif de la Relation Client 2017 : services clients & communautés de marque

Machine learning for dummies

Machine learning for dummies

Machine learning for dummies

Alexandre Uehara

Introduction to Machine Learning

Introduction to Machine Learning

Introduction to Machine Learning

Introduction to Machine Learning

Introduction to Machine Learning

Introduction to Machine Learning

We asked LinkedIn members worldwide about their levels of interest in the latest wave of technology: whether they’re using wearables, and whether they intend to buy self-driving cars and VR headsets as they become available. We asked them too about their attitudes to technology and to the growing role of Artificial Intelligence (AI) in the devices that they use. The answers were fascinating – and in many cases, surprising. This SlideShare explores the full results of this study, including detailed market-by-market breakdowns of intention levels for each technology – and how attitudes change with age, location and seniority level. If you’re marketing a tech brand – or planning to use VR and wearables to reach a professional audience – then these are insights you won’t want to miss.

Study: The Future of VR, AR and Self-Driving Cars

Study: The Future of VR, AR and Self-Driving Cars

Study: The Future of VR, AR and Self-Driving Cars

Viewers also liked (6)

Geo Service Open API 플랫폼 구축 전략

Geo Service Open API 플랫폼 구축 전략

Geo Service Open API 플랫폼 구축 전략

Comparatif de la Relation Client 2017 : services clients & communautés de marque

Comparatif de la Relation Client 2017 : services clients & communautés de marque

Comparatif de la Relation Client 2017 : services clients & communautés de marque

Machine learning for dummies

Machine learning for dummies

Machine learning for dummies

Introduction to Machine Learning

Introduction to Machine Learning

Introduction to Machine Learning

Introduction to Machine Learning

Introduction to Machine Learning

Introduction to Machine Learning

Study: The Future of VR, AR and Self-Driving Cars

Study: The Future of VR, AR and Self-Driving Cars

Study: The Future of VR, AR and Self-Driving Cars

More from iMedia Connection

How to Close the Loop on Data-Driven Creative

How to Close the Loop on Data-Driven Creative

How to Close the Loop on Data-Driven Creative

iMedia Connection

Welcome by Summit Host Beverly Jackson of MGM

Welcome by Summit Host Beverly Jackson of MGM

Welcome by Summit Host Beverly Jackson of MGM

iMedia Connection

Integrating Digital Innovation into Marketing DNA

Integrating Digital Innovation into Marketing DNA

Integrating Digital Innovation into Marketing DNA

iMedia Connection

Keynote: The Future of Brand is Experience

iMedia Connection

Keynote: Using Data to Tell Stories

Keynote: Using Data to Tell Stories

Keynote: Using Data to Tell Stories

iMedia Connection

Why Marketers Should Think Like Movie Producers

Why Marketers Should Think Like Movie Producers

Why Marketers Should Think Like Movie Producers

iMedia Connection

Keynote: The New Workforce

Keynote: The New Workforce

Keynote: The New Workforce

iMedia Connection

Follow Up to Opening Keynote on The New Workforce

Follow Up to Opening Keynote on The New Workforce

Follow Up to Opening Keynote on The New Workforce

iMedia Connection

Failures in Research & Development

Failures in Research & Development

Failures in Research & Development

iMedia Connection

The Story of People & their Technology

The Story of People & their Technology

The Story of People & their Technology

iMedia Connection

Opening Remarks by Summit Host

Opening Remarks by Summit Host

Opening Remarks by Summit Host

iMedia Connection

The Future of Advertising in the IoT

The Future of Advertising in the IoT

The Future of Advertising in the IoT

iMedia Connection

Intro: The State of Ad Tech

Intro: The State of Ad Tech

Intro: The State of Ad Tech

iMedia Connection

Halt & Catch Fire: Is PII No Longer the Third-Rail of Digital Privacy?

Halt & Catch Fire: Is PII No Longer the Third-Rail of Digital Privacy?

Halt & Catch Fire: Is PII No Longer the Third-Rail of Digital Privacy?

iMedia Connection

Welcome by Summit Host

Welcome by Summit Host

Welcome by Summit Host

iMedia Connection

Closing Discussion: Designing for Disruption

Closing Discussion: Designing for Disruption

Closing Discussion: Designing for Disruption

iMedia Connection

Creativity in a Programmatic World

Creativity in a Programmatic World

Creativity in a Programmatic World

iMedia Connection

The New World of Content Marketing: Delivering the Right Content to the Right...

The New World of Content Marketing: Delivering the Right Content to the Right...

The New World of Content Marketing: Delivering the Right Content to the Right...

iMedia Connection

Programmatic Evolution - Be Transparent or Be Forgotten: Three Ways that Tran...

Programmatic Evolution - Be Transparent or Be Forgotten: Three Ways that Tran...

Programmatic Evolution - Be Transparent or Be Forgotten: Three Ways that Tran...

iMedia Connection

Timely & Creative Marketing Requires Controlling Frequency

Timely & Creative Marketing Requires Controlling Frequency

Timely & Creative Marketing Requires Controlling Frequency

iMedia Connection

More from iMedia Connection (20)

How to Close the Loop on Data-Driven Creative

How to Close the Loop on Data-Driven Creative

How to Close the Loop on Data-Driven Creative

Welcome by Summit Host Beverly Jackson of MGM

Welcome by Summit Host Beverly Jackson of MGM

Welcome by Summit Host Beverly Jackson of MGM

Integrating Digital Innovation into Marketing DNA

Integrating Digital Innovation into Marketing DNA

Integrating Digital Innovation into Marketing DNA

Keynote: The Future of Brand is Experience

Keynote: Using Data to Tell Stories

Keynote: Using Data to Tell Stories

Keynote: Using Data to Tell Stories

Why Marketers Should Think Like Movie Producers

Why Marketers Should Think Like Movie Producers

Why Marketers Should Think Like Movie Producers

Keynote: The New Workforce

Keynote: The New Workforce

Keynote: The New Workforce

Follow Up to Opening Keynote on The New Workforce

Follow Up to Opening Keynote on The New Workforce

Follow Up to Opening Keynote on The New Workforce

Failures in Research & Development

Failures in Research & Development

Failures in Research & Development

The Story of People & their Technology

The Story of People & their Technology

The Story of People & their Technology

Opening Remarks by Summit Host

Opening Remarks by Summit Host

Opening Remarks by Summit Host

The Future of Advertising in the IoT

The Future of Advertising in the IoT

The Future of Advertising in the IoT

Intro: The State of Ad Tech

Intro: The State of Ad Tech

Intro: The State of Ad Tech

Halt & Catch Fire: Is PII No Longer the Third-Rail of Digital Privacy?

Halt & Catch Fire: Is PII No Longer the Third-Rail of Digital Privacy?

Halt & Catch Fire: Is PII No Longer the Third-Rail of Digital Privacy?

Welcome by Summit Host

Welcome by Summit Host

Welcome by Summit Host

Closing Discussion: Designing for Disruption

Closing Discussion: Designing for Disruption

Closing Discussion: Designing for Disruption

Creativity in a Programmatic World

Creativity in a Programmatic World

Creativity in a Programmatic World

The New World of Content Marketing: Delivering the Right Content to the Right...

The New World of Content Marketing: Delivering the Right Content to the Right...

The New World of Content Marketing: Delivering the Right Content to the Right...

Programmatic Evolution - Be Transparent or Be Forgotten: Three Ways that Tran...

Programmatic Evolution - Be Transparent or Be Forgotten: Three Ways that Tran...

Programmatic Evolution - Be Transparent or Be Forgotten: Three Ways that Tran...

Timely & Creative Marketing Requires Controlling Frequency

Timely & Creative Marketing Requires Controlling Frequency

Timely & Creative Marketing Requires Controlling Frequency

Recently uploaded

Sara Mae O’Brien Scott and Tatiana Baquero Cakici, Senior Consultants at Enterprise Knowledge (EK), presented “AI Fast Track to Search-Focused AI Solutions” at the Information Architecture Conference (IAC24) that took place on April 11, 2024 in Seattle, WA. In their presentation, O’Brien-Scott and Cakici focused on what Enterprise AI is, why it is important, and what it takes to empower organizations to get started on a search-based AI journey and stay on track. The presentation explored the complexities of enterprise search challenges and how IA principles can be leveraged to provide AI solutions through the use of a semantic layer. O’Brien-Scott and Cakici showcased a case study where a taxonomy, an ontology, and a knowledge graph were used to structure content at a healthcare workforce solutions organization, providing personalized content recommendations and increasing content findability. In this session, participants gained insights about the following: Most common types of AI categories and use cases; Recommended steps to design and implement taxonomies and ontologies, ensuring they evolve effectively and support the organization’s search objectives; Taxonomy and ontology design considerations and best practices; Real-world AI applications that illustrated the value of taxonomies, ontologies, and knowledge graphs; and Tools, roles, and skills to design and implement AI-powered search solutions.

IAC 2024 - IA Fast Track to Search Focused AI Solutions

IAC 2024 - IA Fast Track to Search Focused AI Solutions

IAC 2024 - IA Fast Track to Search Focused AI Solutions

Enterprise Knowledge

[2024]Digital Global Overview Report 2024 Meltwater.pdf

[2024]Digital Global Overview Report 2024 Meltwater.pdf

[2024]Digital Global Overview Report 2024 Meltwater.pdf

Heather Hedden, Senior Consultant at Enterprise Knowledge, presented “The Role of Taxonomy and Ontology in Semantic Layers” at a webinar hosted by Progress Semaphore on April 16, 2024. Taxonomies at their core enable effective tagging and retrieval of content, and combined with ontologies they extend to the management and understanding of related data. There are even greater benefits of taxonomies and ontologies to enhance your enterprise information architecture when applying them to a semantic layer. A survey by DBP-Institute found that enterprises using a semantic layer see their business outcomes improve by four times, while reducing their data and analytics costs. Extending taxonomies to a semantic layer can be a game-changing solution, allowing you to connect information silos, alleviate knowledge gaps, and derive new insights. Hedden, who specializes in taxonomy design and implementation, presented how the value of taxonomies shouldn’t reside in silos but be integrated with ontologies into a semantic layer. Learn about: - The essence and purpose of taxonomies and ontologies in information and knowledge management; - Advantages of semantic layers leveraging organizational taxonomies; and - Components and approaches to creating a semantic layer, including the integration of taxonomies and ontologies

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

Enterprise Knowledge

Handwritten Text Recognition for manuscripts and early printed texts

Handwritten Text Recognition for manuscripts and early printed texts

Handwritten Text Recognition for manuscripts and early printed texts

Maria Levchenko

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Remote DBA Services

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Three things you will take away from the session: • How to run an effective tenant-to-tenant migration • Best practices for before, during, and after migration • Tips for using migration as a springboard to prepare for Copilot in Microsoft 365 Main ideas: Migration Overview: The presentation covers the current reality of cross-tenant migrations, the triggers, phases, best practices, and benefits of a successful tenant migration Considerations: When considering a migration, it is important to consider the migration scope, performance, customization, flexibility, user-friendly interface, automation, monitoring, support, training, scalability, data integrity, data security, cost, and licensing structure Next Wave: The next wave of change includes the launch of Copilot, which requires businesses to be prepared for upcoming changes related to Copilot and the cloud, and to consolidate data and tighten governance ShareGate: ShareGate can help with pre-migration analysis, configurable migration tool, and automated, end-user driven collaborative governance

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Building Digital Trust in a Digital Economy Veronica Tan, Director - Cyber Security Agency of Singapore Apidays Singapore 2024: Connecting Customers, Business and Technology (April 17 & 18, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

Martijn de Jong

presentation ICT roal in 21st century education

presentation ICT roal in 21st century education

presentation ICT roal in 21st century education

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

What is a good lead in your organisation? Which leads are priority? What happens to leads? When sales and marketing give different answers to these questions, or perhaps aren't sure of the answers at all, frustrations build and opportunities are left on the table. Join us for an illuminating session with Cian McLoughlin, HubSpot Principal Customer Success Manager, as we look at that crucial piece of the customer journey in which leads are transferred from marketing to sales.

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

A Domino Admins Adventures (Engage 2024)

A Domino Admins Adventures (Engage 2024)

A Domino Admins Adventures (Engage 2024)

Gabriella Davis

Tech Trends Report 2024 Future Today Institute.pdf

Tech Trends Report 2024 Future Today Institute.pdf

Tech Trends Report 2024 Future Today Institute.pdf

Axa Assurance Maroc - Insurer Innovation Award 2024

Axa Assurance Maroc - Insurer Innovation Award 2024

Axa Assurance Maroc - Insurer Innovation Award 2024

The Digital Insurer

Partners Life - Insurer Innovation Award 2024

Partners Life - Insurer Innovation Award 2024

Partners Life - Insurer Innovation Award 2024

The Digital Insurer

🐬 The future of MySQL is Postgres 🐘

🐬 The future of MySQL is Postgres 🐘

🐬 The future of MySQL is Postgres 🐘

The 7 Things I Know About Cyber Security After 25 Years | April 2024

The 7 Things I Know About Cyber Security After 25 Years | April 2024

The 7 Things I Know About Cyber Security After 25 Years | April 2024

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

Product Anonymous

Recently uploaded (20)

IAC 2024 - IA Fast Track to Search Focused AI Solutions

IAC 2024 - IA Fast Track to Search Focused AI Solutions

IAC 2024 - IA Fast Track to Search Focused AI Solutions

[2024]Digital Global Overview Report 2024 Meltwater.pdf

[2024]Digital Global Overview Report 2024 Meltwater.pdf

[2024]Digital Global Overview Report 2024 Meltwater.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

Handwritten Text Recognition for manuscripts and early printed texts

Handwritten Text Recognition for manuscripts and early printed texts

Handwritten Text Recognition for manuscripts and early printed texts

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

2024: Domino Containers - The Next Step. News from the Domino Container commu...

presentation ICT roal in 21st century education

presentation ICT roal in 21st century education

presentation ICT roal in 21st century education

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

A Domino Admins Adventures (Engage 2024)

A Domino Admins Adventures (Engage 2024)

A Domino Admins Adventures (Engage 2024)

Tech Trends Report 2024 Future Today Institute.pdf

Tech Trends Report 2024 Future Today Institute.pdf

Tech Trends Report 2024 Future Today Institute.pdf

Axa Assurance Maroc - Insurer Innovation Award 2024

Axa Assurance Maroc - Insurer Innovation Award 2024

Axa Assurance Maroc - Insurer Innovation Award 2024

Partners Life - Insurer Innovation Award 2024

Partners Life - Insurer Innovation Award 2024

Partners Life - Insurer Innovation Award 2024

🐬 The future of MySQL is Postgres 🐘

🐬 The future of MySQL is Postgres 🐘

🐬 The future of MySQL is Postgres 🐘

The 7 Things I Know About Cyber Security After 25 Years | April 2024

The 7 Things I Know About Cyber Security After 25 Years | April 2024

The 7 Things I Know About Cyber Security After 25 Years | April 2024

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

"Walmart's Digital Transformation - Bridging the Digital / Physical Divide"

1. DIGITAL + PHYSICAL KELLY THOMPSON SVP, Merchandising, Planning, Marketplace

2.

3. Winning through the integration of digital & physical

4. San Bruno Sunnyvale

5. Walmart is a Reflection of America

6. Mobile brings web to the store

7. Smartphones in the majority

8. What do they do?

9.

10.

11. Physical DigitalMobile

12.

13. Anytime, Anywhere

14. We’re all working together. That’s the secret. SAM WALTON