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Lizzy Hanna
@Lizzy9987
Powering Next Generation Creative Through an Ever-Growing Data
Ecosystem
Amanda Sims
@AKQAamanda
» 27 flights and 9 train rides between
San Francisco, New York and DC
» 2 Uber collisions
» 28+ expense reports
» Hundreds of conference calls
» Countless bottles of wine….
Introductions
• Who are we and what are our roles? Why it’s
important for what we’re about to present
Background: 2013 was a landmark year for digital
►AudiUSA.com Re-launch ► Significant digital media growth
PERSONALIZATION
A dynamic creative testing and optimization strategy became a core piece
of our toolkit to enhance creative and media
Dynamic creative optimization can yield a significant business impact
Our mission:
Create a better way to use data to
evolve media and power messaging
The new Audiusa.com provides a plethora of data points that tell us more
about consumer preferences
9
For example
Geo-location insight: Audiusa.com Inventory Searches, June 2013
10
Interest in A6 Cold Weather Package by DMA
….and then additional 1st and 3rd
party data broadened our data set
even further
The Solution:
Leverage data to have a conversation
with the consumer in real-time,
making it easier for them to purchase
Where we began: Focused on 3 key areas of our process and structure
in order to execute successfully
Consolidated audience
buying strategy to
eliminate consumer
confusion
Expand creative toolbox and flexibility to meet consumers needs
based on new and evolving behaviors
Campaign based:
Fixed Model/Feature message
Customized Audience targeting:
Personalized based on user
location/actions/choices
By grouping data points throughout the tiers we honed in on consumer mindset
Results:
Customized buying and re-targeting is more
efficiently driving users down funnel
Creative personalization through re-targeting increases likelihood to click and
consume more content
► 21% average lift in creative performance (CTR)
► 83% more website conversions
Campaign/Message
A
B
C
D
A
B
C
D
A
B
C
D
A
B
C
D
Recognizing and sequencing the shopping journey moves the
user down the funnel
Considerers
Deciders
Turn over a new belief.
More people are leaving
BMW, Mercedes and Lexus
for Audi than ever before.
Competitive Examples
Sensory overload.
Performance and technology that’s
powerful on the road.
Easy on the eyes.
A6 Example
Showroom Page
Offers Page
► As users move from one segment group to the next, CTR increases +20% and KPIs (on avg.) increase 61-70%
What’s next
1) Broaden data set based on new actions, web tools and features
2) Expand media mix and deployment
•Mobile, Social
» Questions?
» Thank you

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"Powering Next Generation Creative Through an Ever-Growing Data Ecosystem"

  • 1. Lizzy Hanna @Lizzy9987 Powering Next Generation Creative Through an Ever-Growing Data Ecosystem Amanda Sims @AKQAamanda
  • 2. » 27 flights and 9 train rides between San Francisco, New York and DC » 2 Uber collisions » 28+ expense reports » Hundreds of conference calls » Countless bottles of wine….
  • 3. Introductions • Who are we and what are our roles? Why it’s important for what we’re about to present
  • 4. Background: 2013 was a landmark year for digital ►AudiUSA.com Re-launch ► Significant digital media growth
  • 6. A dynamic creative testing and optimization strategy became a core piece of our toolkit to enhance creative and media
  • 7. Dynamic creative optimization can yield a significant business impact
  • 8. Our mission: Create a better way to use data to evolve media and power messaging
  • 9. The new Audiusa.com provides a plethora of data points that tell us more about consumer preferences
  • 10. 9 For example Geo-location insight: Audiusa.com Inventory Searches, June 2013
  • 11. 10 Interest in A6 Cold Weather Package by DMA
  • 12. ….and then additional 1st and 3rd party data broadened our data set even further
  • 13.
  • 14. The Solution: Leverage data to have a conversation with the consumer in real-time, making it easier for them to purchase
  • 15. Where we began: Focused on 3 key areas of our process and structure in order to execute successfully Consolidated audience buying strategy to eliminate consumer confusion
  • 16. Expand creative toolbox and flexibility to meet consumers needs based on new and evolving behaviors Campaign based: Fixed Model/Feature message Customized Audience targeting: Personalized based on user location/actions/choices
  • 17. By grouping data points throughout the tiers we honed in on consumer mindset
  • 18. Results: Customized buying and re-targeting is more efficiently driving users down funnel
  • 19. Creative personalization through re-targeting increases likelihood to click and consume more content ► 21% average lift in creative performance (CTR) ► 83% more website conversions Campaign/Message A B C D A B C D A B C D A B C D
  • 20. Recognizing and sequencing the shopping journey moves the user down the funnel Considerers Deciders Turn over a new belief. More people are leaving BMW, Mercedes and Lexus for Audi than ever before. Competitive Examples Sensory overload. Performance and technology that’s powerful on the road. Easy on the eyes. A6 Example Showroom Page Offers Page ► As users move from one segment group to the next, CTR increases +20% and KPIs (on avg.) increase 61-70%
  • 21. What’s next 1) Broaden data set based on new actions, web tools and features 2) Expand media mix and deployment •Mobile, Social