SlideShare ist ein Scribd-Unternehmen logo
1 von 44
Downloaden Sie, um offline zu lesen
Modeling Roles
Modeling Culture
Agile Business Day
Venezia, September 15th 2018
Agile Business Day
Venezia, September 15th 2018
Ilaria Mauric
Head of design
@ilariamauric
Nicolò Volpato
Founder
@nicolovolpato
Agile Business Day
Venezia, September 15th 2018
Sarah Nelson
Leading Design 16
London
Agile Business Day
Venezia, September 15th 2018
5 11 20 35 70 150 >150
• team of 11
• end of year retrospective
reveals some mismatches
• Agile reset
• team of 5
• clearer vision
• mindset switch
• we start building a
team
• team of 13
• culture and values - round 2
• Talent Canvas
• skills matrix
• we launch our new brand
2013
2004
2016
2017
• team of 8
• we look for a brand
that tells who we are
2015
2018
• 2 people
• small design studio
• team of professionals
who work together
• team of 16 (+1)
• retrospective: how do I
grow? how can I
contribute? how do I
… ?😓
• roles matrix and career
paths
2014
• we start working on
culture and values
as as team
Agile Business Day
Venezia, September 15th 2018
Agile Business Day
Venezia, September 15th 2018
5
Agile Business Day
Venezia, September 15th 2018
9 - 12
Agile Business Day
Venezia, September 15th 2018
12
Agile Business Day
Venezia, September 15th 2018
12
Agile Business Day
Venezia, September 15th 2018
12
Agile Business Day
Venezia, September 15th 2018
Labeling roles is not easy
and is a consequence of our
company culture
Modeling Roles. Modeling Culture.
Agile Business Day
Venezia, September 15th 2018
Internal roles might be different
from the ones we use to advertise
our services on the market
Agile Business Day
Venezia, September 15th 2018
Roles Culture
Agile Business Day
Venezia, September 15th 2018
Agile Business Day
Venezia, September 15th 2018
UX Designer is not a role,
UX is the outcome of team
collaboration and multiple skills
Market roles
Seniority
Junior
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
Agile Business Day
Venezia, September 15th 2018
Agile Business Day
Venezia, September 15th 2018
Show me the matrix
RES IXD UI DOPS FE TECH
Role = skills + responsibilities
SKILLS RESPON.
IXD
Agile Business Day
Venezia, September 15th 2018
Agile Business Day
Venezia, September 15th 2018
Junior
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
Interaction Designer Service Designer
Agile Business Day
Venezia, September 15th 2018
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
IxD as the foundation
Service Design as an upgrade
Agile Business Day
Venezia, September 15th 2018
Junior
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
UI Designer Brand Experience Director
PM SD RES IXD UI FE TECHGLOBAL
Agile Business Day
Venezia, September 15th 2018
Design Ops is definitely a thing
DESIGN
OPERATIONS
Agile Business Day
Venezia, September 15th 2018
Junior
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
Frontend Developer Design Engineer
Agile Business Day
Venezia, September 15th 2018
Junior
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
Vertical growth is possible
Agile Business Day
Venezia, September 15th 2018
Junior
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
Horizontal growth is possible as well
Specialists
• specific skills
• innovators
• “evangelists”
• technicians
• efficient
• focus on quality
Generalists
• cross-discipline
• enablers
• coordinators
• big picture
• effective
• focus on outcomes
Agile Business Day
Venezia, September 15th 2018
PM SD RES IXD UI DOPS FE TECHGLOBAL PM SD RES IXD UI DOPS FE TECHGLOBAL
Agile Business Day
Venezia, September 15th 2018
Junior
Mid
Senior
Director
PM RES IXD UI DOPS FE TECHGLOBAL ICON ADMINSD CONTENT
Project Manager is not a role
but a set of responsibilities and skills
Agile Business Day
Venezia, September 15th 2018
Junior
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
Design Director
Work in
progress…
Agile Business Day
Venezia, September 15th 2018
Managers used to be practitioners
and have strong design experience
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
Agile Business Day
Venezia, September 15th 2018
Management is a choice.
It’s not a promotion,
it’s a career change.
Designing teams is a design exercise
and is human-centered
Agile Business Day
Venezia, September 15th 2018
Agile Business Day
Venezia, September 15th 2018
Henrik Rydberg
Interaction 16
Helsinki
Junior
Mid
Senior
Director
PM RES IXD UI DOPS FE TECHGLOBAL ICON ADMIN
Agile Business Day
Venezia, September 15th 2018
Help Tangible grow as a company
business + market + people
SD CONTENT
Agile Business Day
Venezia, September 15th 2018
Help team growth
• Hire more accurately
• Set clearer expectations about roles
• Balance teams
• Stronger competences
Agile Business Day
Venezia, September 15th 2018
Help individual growth
• Clear career paths
• Different options to grow
• More objective one-on-one reviews
• Better spending of the training budget
Agile Business Day
Venezia, September 15th 2018
So far, so good ❤
• Feedback
• Talent Canvas (thanks Marco!)
• Conversations
• Team morale
• Trust
Agile Business Day
Venezia, September 15th 2018
Tricky… 🤔
• From personal to relationships
• From rules to a playbook
• Feedback from the market
• Scalability and sustainability as a
company
Agile Business Day
Venezia, September 15th 2018
Agile Business Day
Venezia, September 15th 2018
Possible shitstorm ahead 💩
• Hierarchy: needed? How much?
• Economic transparency: desirable?
• Salaries and bonuses: how are they tied
to the roles matrix?
Things to monitor
• Eyes open on behaviors (unhealthy
competition, envy, conflicts…)
• One-to-one followups and updates 

over time
Agile Business Day
Venezia, September 15th 2018
Things to remember
• It’s a process, not a tool
• Alive and iterative, never done
• Shared and explained
• The goal is autonomy, not control
Agile Business Day
Venezia, September 15th 2018
Doing the work of translating someone else’s methods
to fit your culture is hard work. It needs to be designed. 

It needs to be assimilated, not just applied.

—Dave Malouf, IXDA founder
Agile Business Day
Venezia, September 15th 2018
Start from people
Agile Business Day
Venezia, September 15th 2018
Agile Business Day
Venezia, September 15th 2018
Ilaria Mauric
Head of design
@ilariamauric
ilaria@tangible.is
Nicolò Volpato
Founder
@nicolovolpato
nick@tangible.is
Thank you!

Weitere ähnliche Inhalte

Mehr von Ilaria Mauric

Esperienza d'acquisto e architettura dell'informazione: consigli pratici e qu...
Esperienza d'acquisto e architettura dell'informazione: consigli pratici e qu...Esperienza d'acquisto e architettura dell'informazione: consigli pratici e qu...
Esperienza d'acquisto e architettura dell'informazione: consigli pratici e qu...Ilaria Mauric
 
Raccogliere feedback da Utenti e Clienti con sondaggi, interviste e test
Raccogliere feedback da Utenti e Clienti con sondaggi, interviste e testRaccogliere feedback da Utenti e Clienti con sondaggi, interviste e test
Raccogliere feedback da Utenti e Clienti con sondaggi, interviste e testIlaria Mauric
 
Agile and Design: creating and implementing products (in Italy) is possible
Agile and Design: creating and implementing products (in Italy) is possibleAgile and Design: creating and implementing products (in Italy) is possible
Agile and Design: creating and implementing products (in Italy) is possibleIlaria Mauric
 
Cosa manca ad un brief
Cosa manca ad un briefCosa manca ad un brief
Cosa manca ad un briefIlaria Mauric
 
Perché non facciamo più quello che ci piace - Italian Agile Day 2012
Perché non facciamo più quello che ci piace - Italian Agile Day 2012Perché non facciamo più quello che ci piace - Italian Agile Day 2012
Perché non facciamo più quello che ci piace - Italian Agile Day 2012Ilaria Mauric
 
Perché non facciamo più quello che ci piace
Perché non facciamo più quello che ci piacePerché non facciamo più quello che ci piace
Perché non facciamo più quello che ci piaceIlaria Mauric
 
Monthly.Info: dall'idea al design dell'interfaccia mobile, step by step. Vers...
Monthly.Info: dall'idea al design dell'interfaccia mobile, step by step. Vers...Monthly.Info: dall'idea al design dell'interfaccia mobile, step by step. Vers...
Monthly.Info: dall'idea al design dell'interfaccia mobile, step by step. Vers...Ilaria Mauric
 

Mehr von Ilaria Mauric (7)

Esperienza d'acquisto e architettura dell'informazione: consigli pratici e qu...
Esperienza d'acquisto e architettura dell'informazione: consigli pratici e qu...Esperienza d'acquisto e architettura dell'informazione: consigli pratici e qu...
Esperienza d'acquisto e architettura dell'informazione: consigli pratici e qu...
 
Raccogliere feedback da Utenti e Clienti con sondaggi, interviste e test
Raccogliere feedback da Utenti e Clienti con sondaggi, interviste e testRaccogliere feedback da Utenti e Clienti con sondaggi, interviste e test
Raccogliere feedback da Utenti e Clienti con sondaggi, interviste e test
 
Agile and Design: creating and implementing products (in Italy) is possible
Agile and Design: creating and implementing products (in Italy) is possibleAgile and Design: creating and implementing products (in Italy) is possible
Agile and Design: creating and implementing products (in Italy) is possible
 
Cosa manca ad un brief
Cosa manca ad un briefCosa manca ad un brief
Cosa manca ad un brief
 
Perché non facciamo più quello che ci piace - Italian Agile Day 2012
Perché non facciamo più quello che ci piace - Italian Agile Day 2012Perché non facciamo più quello che ci piace - Italian Agile Day 2012
Perché non facciamo più quello che ci piace - Italian Agile Day 2012
 
Perché non facciamo più quello che ci piace
Perché non facciamo più quello che ci piacePerché non facciamo più quello che ci piace
Perché non facciamo più quello che ci piace
 
Monthly.Info: dall'idea al design dell'interfaccia mobile, step by step. Vers...
Monthly.Info: dall'idea al design dell'interfaccia mobile, step by step. Vers...Monthly.Info: dall'idea al design dell'interfaccia mobile, step by step. Vers...
Monthly.Info: dall'idea al design dell'interfaccia mobile, step by step. Vers...
 

Kürzlich hochgeladen

Performance Management Notes for MBA Students
Performance Management Notes for MBA StudentsPerformance Management Notes for MBA Students
Performance Management Notes for MBA StudentsManickam Gajapathy
 
Growing a Thriving and Engaged Remote Team
Growing a Thriving and Engaged Remote TeamGrowing a Thriving and Engaged Remote Team
Growing a Thriving and Engaged Remote TeamJulie Cameron
 
The Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectThe Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectCIToolkit
 
An Important Step Toward Process Improvement
An Important Step Toward Process ImprovementAn Important Step Toward Process Improvement
An Important Step Toward Process ImprovementCIToolkit
 
From Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMFrom Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMGloria Chow
 
How the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioHow the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioChristopher Totten
 
Unlocking Insights and Driving Solutions Using the 5 Whys Approach
Unlocking Insights and Driving Solutions Using the 5 Whys ApproachUnlocking Insights and Driving Solutions Using the 5 Whys Approach
Unlocking Insights and Driving Solutions Using the 5 Whys ApproachCIToolkit
 
Applying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementApplying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementCIToolkit
 
What is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfWhat is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfBALASUNDARESAN M
 
A3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingA3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingCIToolkit
 
Tackling Fake Agility w/ Johanna Rothman
Tackling Fake Agility w/ Johanna RothmanTackling Fake Agility w/ Johanna Rothman
Tackling Fake Agility w/ Johanna RothmanStefan Wolpers
 
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...AgileNetwork
 
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersEmpowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersMahmoud Rabie
 
Making Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsMaking Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsCIToolkit
 
Organizations in a Future with Generative AI
Organizations in a Future with Generative AIOrganizations in a Future with Generative AI
Organizations in a Future with Generative AIKye Andersson
 
Forget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsForget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsStephan Koning
 
Analyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingAnalyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingCIToolkit
 
Roadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint PresentationRoadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint Presentationgdscghrcem
 
Value Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationValue Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationCIToolkit
 

Kürzlich hochgeladen (20)

Performance Management Notes for MBA Students
Performance Management Notes for MBA StudentsPerformance Management Notes for MBA Students
Performance Management Notes for MBA Students
 
Growing a Thriving and Engaged Remote Team
Growing a Thriving and Engaged Remote TeamGrowing a Thriving and Engaged Remote Team
Growing a Thriving and Engaged Remote Team
 
The Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectThe Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and Effect
 
An Important Step Toward Process Improvement
An Important Step Toward Process ImprovementAn Important Step Toward Process Improvement
An Important Step Toward Process Improvement
 
From Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMFrom Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EM
 
Capacity2 - Briefing and Facilitation training slides
Capacity2 - Briefing and Facilitation training slidesCapacity2 - Briefing and Facilitation training slides
Capacity2 - Briefing and Facilitation training slides
 
How the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioHow the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the Studio
 
Unlocking Insights and Driving Solutions Using the 5 Whys Approach
Unlocking Insights and Driving Solutions Using the 5 Whys ApproachUnlocking Insights and Driving Solutions Using the 5 Whys Approach
Unlocking Insights and Driving Solutions Using the 5 Whys Approach
 
Applying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementApplying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous Improvement
 
What is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfWhat is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdf
 
A3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingA3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem Solving
 
Tackling Fake Agility w/ Johanna Rothman
Tackling Fake Agility w/ Johanna RothmanTackling Fake Agility w/ Johanna Rothman
Tackling Fake Agility w/ Johanna Rothman
 
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
 
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersEmpowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
 
Making Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsMaking Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity Diagrams
 
Organizations in a Future with Generative AI
Organizations in a Future with Generative AIOrganizations in a Future with Generative AI
Organizations in a Future with Generative AI
 
Forget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsForget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outs
 
Analyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingAnalyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value Mapping
 
Roadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint PresentationRoadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint Presentation
 
Value Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationValue Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process Optimization
 

Modeling Roles. Modeling Culture.

  • 1. Modeling Roles Modeling Culture Agile Business Day Venezia, September 15th 2018 Agile Business Day Venezia, September 15th 2018
  • 2. Ilaria Mauric Head of design @ilariamauric Nicolò Volpato Founder @nicolovolpato Agile Business Day Venezia, September 15th 2018
  • 3. Sarah Nelson Leading Design 16 London Agile Business Day Venezia, September 15th 2018 5 11 20 35 70 150 >150
  • 4. • team of 11 • end of year retrospective reveals some mismatches • Agile reset • team of 5 • clearer vision • mindset switch • we start building a team • team of 13 • culture and values - round 2 • Talent Canvas • skills matrix • we launch our new brand 2013 2004 2016 2017 • team of 8 • we look for a brand that tells who we are 2015 2018 • 2 people • small design studio • team of professionals who work together • team of 16 (+1) • retrospective: how do I grow? how can I contribute? how do I … ?😓 • roles matrix and career paths 2014 • we start working on culture and values as as team Agile Business Day Venezia, September 15th 2018
  • 5. Agile Business Day Venezia, September 15th 2018 5
  • 6. Agile Business Day Venezia, September 15th 2018 9 - 12
  • 7. Agile Business Day Venezia, September 15th 2018 12
  • 8. Agile Business Day Venezia, September 15th 2018 12
  • 9. Agile Business Day Venezia, September 15th 2018 12
  • 10. Agile Business Day Venezia, September 15th 2018 Labeling roles is not easy and is a consequence of our company culture
  • 12. Agile Business Day Venezia, September 15th 2018 Internal roles might be different from the ones we use to advertise our services on the market
  • 13. Agile Business Day Venezia, September 15th 2018
  • 14. Roles Culture Agile Business Day Venezia, September 15th 2018
  • 15. Agile Business Day Venezia, September 15th 2018 UX Designer is not a role, UX is the outcome of team collaboration and multiple skills
  • 16. Market roles Seniority Junior Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL Agile Business Day Venezia, September 15th 2018
  • 17. Agile Business Day Venezia, September 15th 2018 Show me the matrix
  • 18. RES IXD UI DOPS FE TECH Role = skills + responsibilities SKILLS RESPON. IXD Agile Business Day Venezia, September 15th 2018
  • 19. Agile Business Day Venezia, September 15th 2018 Junior Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL Interaction Designer Service Designer
  • 20. Agile Business Day Venezia, September 15th 2018 Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL IxD as the foundation Service Design as an upgrade
  • 21. Agile Business Day Venezia, September 15th 2018 Junior Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL UI Designer Brand Experience Director
  • 22. PM SD RES IXD UI FE TECHGLOBAL Agile Business Day Venezia, September 15th 2018 Design Ops is definitely a thing DESIGN OPERATIONS
  • 23. Agile Business Day Venezia, September 15th 2018 Junior Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL Frontend Developer Design Engineer
  • 24. Agile Business Day Venezia, September 15th 2018 Junior Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL Vertical growth is possible
  • 25. Agile Business Day Venezia, September 15th 2018 Junior Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL Horizontal growth is possible as well
  • 26. Specialists • specific skills • innovators • “evangelists” • technicians • efficient • focus on quality Generalists • cross-discipline • enablers • coordinators • big picture • effective • focus on outcomes Agile Business Day Venezia, September 15th 2018 PM SD RES IXD UI DOPS FE TECHGLOBAL PM SD RES IXD UI DOPS FE TECHGLOBAL
  • 27. Agile Business Day Venezia, September 15th 2018 Junior Mid Senior Director PM RES IXD UI DOPS FE TECHGLOBAL ICON ADMINSD CONTENT Project Manager is not a role but a set of responsibilities and skills
  • 28. Agile Business Day Venezia, September 15th 2018 Junior Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL Design Director Work in progress…
  • 29. Agile Business Day Venezia, September 15th 2018 Managers used to be practitioners and have strong design experience Mid Senior Director PM SD RES IXD UI DOPS FE TECHGLOBAL
  • 30. Agile Business Day Venezia, September 15th 2018 Management is a choice. It’s not a promotion, it’s a career change.
  • 31. Designing teams is a design exercise and is human-centered Agile Business Day Venezia, September 15th 2018
  • 32. Agile Business Day Venezia, September 15th 2018 Henrik Rydberg Interaction 16 Helsinki
  • 33. Junior Mid Senior Director PM RES IXD UI DOPS FE TECHGLOBAL ICON ADMIN Agile Business Day Venezia, September 15th 2018 Help Tangible grow as a company business + market + people SD CONTENT
  • 34. Agile Business Day Venezia, September 15th 2018 Help team growth • Hire more accurately • Set clearer expectations about roles • Balance teams • Stronger competences
  • 35. Agile Business Day Venezia, September 15th 2018 Help individual growth • Clear career paths • Different options to grow • More objective one-on-one reviews • Better spending of the training budget
  • 36. Agile Business Day Venezia, September 15th 2018 So far, so good ❤ • Feedback • Talent Canvas (thanks Marco!) • Conversations • Team morale • Trust
  • 37. Agile Business Day Venezia, September 15th 2018 Tricky… 🤔 • From personal to relationships • From rules to a playbook • Feedback from the market • Scalability and sustainability as a company
  • 38. Agile Business Day Venezia, September 15th 2018
  • 39. Agile Business Day Venezia, September 15th 2018 Possible shitstorm ahead 💩 • Hierarchy: needed? How much? • Economic transparency: desirable? • Salaries and bonuses: how are they tied to the roles matrix?
  • 40. Things to monitor • Eyes open on behaviors (unhealthy competition, envy, conflicts…) • One-to-one followups and updates 
 over time Agile Business Day Venezia, September 15th 2018
  • 41. Things to remember • It’s a process, not a tool • Alive and iterative, never done • Shared and explained • The goal is autonomy, not control Agile Business Day Venezia, September 15th 2018
  • 42. Doing the work of translating someone else’s methods to fit your culture is hard work. It needs to be designed. 
 It needs to be assimilated, not just applied.
 —Dave Malouf, IXDA founder Agile Business Day Venezia, September 15th 2018
  • 43. Start from people Agile Business Day Venezia, September 15th 2018
  • 44. Agile Business Day Venezia, September 15th 2018 Ilaria Mauric Head of design @ilariamauric ilaria@tangible.is Nicolò Volpato Founder @nicolovolpato nick@tangible.is Thank you!