The document discusses user-centric design of ubiquitous welfare and safety services and supporting technologies for China and Finland. It notes that aging populations in both countries create needs that technologies could address, but services and technologies do not always meet real needs. The proposed UBI-SERV project would investigate developing user-centric services across four areas - networking technologies, public safety systems, remote tele-care, and addressing security, reliability and ethics concerns - to better match services and technologies to users' needs in both countries. Benchmarking between China and Finland could reveal new focuses and priorities for development.

2. User-centric Design of Ubiquitous Welfare and Safety Services and Supporting Technologies for China and Finland Timo Korhonen Department of Communication and Networking Comnet/ TKK Page

3. Motivation

4. Europe’s age ratios people over 65 as a percentage of those aged 16-64 years in EU http://www.w3.org/WAI/WAI-AGE/Drafts/slides/

5. Also, all older are getting older:

6. Example: Lost of national income (x10 9 dollars) due to hearth diseases and diabetes China India Russia Canada Richard Wootton, Susan L. Dimmick, Joseph C. Kvedar, April 2006. Home Telehealth

8. Europe-specific challenges in UCD – based applicable services UCD: User Centric Design GUI: Graphical User Interface

9. China-specific challenges in UCD based applicable services ref: X. Wang, T. Korhonen ICMCC’09 (submitted) UCD: User Centric Design TCM: Traditional Chinese Medicine

14. UBI-SERV PROJECT OUTLINE

16. Project Work Packages

18. Process outline: ISO 13407 Constraints: UCD-quality, technology, business, market, organizations requirements design quality control

26. Thank you! Questions? Page