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OUR JOURNEY
HOW DO WE GET TO BETTER IDEAS – BEFORE AND AFTER
Who
• 3 UNDP staff
• few phone calls?

Where
• Office

Evidence
• Secondary
research
• No precedents
• No feedback loops

When
Solution identified
ex ante

How
• 1 solution preidentified
• Internal
process

• Top-down
• Linear
•UNDP staff
•Universities
•Private sector
•Local Partners
•Start ups
•Individuals
•International
networs

• Field
• Local
partners

• Gained through
field tests
• Precedents
• Continuous
feedback loops

Solution identified
ex post

• Portfolio
approach
• Number of
hypothesis
tested
concurrently
• Co-design
• Open, public
process

• Continuous
improvement
THE NO-SILOS APPROACH TO PROJECT PLANNING

Pre-PAC

Beta

Graduation

Alpha

LPAC

Does the solution
exist already?

Yes

Alpha

Beta

Graduation

• Research
• Partners outreach
• Social media/comms
• Open call for ideas

Filter

Project
Opportunity
(idea or donor
driven)

Filter

Lab

Proto
type

Filter

Ideas

Filter

No

Filter

“Gatekeeper”
(UNDP DRR)

Filter

„Lab heavy‟: develop
solutions from scratch

„Lab light‟: import, test
and enhance existing
solutions
SUMMARY

- New business model with innovation and adaptive management
at the core of programming activities and pipeline building
- Enables cross-practice programming
- Mitigates risks through experimentation and real-world
feedback
- Incubates next generation services at low cost
- Better targets alternative opportunities for resource mobilisation
- Pro-active alignment with the new strategic plan
ANNEX

7
BENEFITS OF THE “PHASE GATE FUNNEL” PROCESS
Efficient Allocation of Resources:
Systematically move an untested idea
through multiple “gates” of screening
criteria

Flexible Sourcing
•“Make” some ideas from scratch
•“Partner” on prototyping
•”Adopt” a successful project that
needs more/continued support

Make
Partner

Challenges

Experiments

Alpha

Adopt
Filter

Prototype

Filter

Ideas

Filter

Filter

Adopt

Beta

Small Real-World Evaluations

Iterative Testing & User Feedback
Some ideas “die”, some must “pivot”, others “evolve” incrementally – all improve.
Together, systematically mitigates risk…and shortens the time cycle to success.
1.
2.
3.
4.

Beta

Graduation from Lab

Alpha

Filter

Prototype

Filter

Ideas

Filter

Filter

THE THEORY

Three ways to
roll out
Government
UNDP
Enterprise

Speed – iterations for faster learning & improvement
Quality – best projects get through the filters
Relevance – iterations based on feedback from external world (early and often)
End Results Oriented – interim successes carried forward to ultimate "launch"
Ideas

① The Lab
conducts research
and finds that no
solutions exist.

UNDP asks
stakeholders to
submit ideas to
address anticorruption at the
local level in
Armenia.
300 ideas have
been received.

②
UNDP, together
with the partner
University‟s social
science dept, and
relevant NGOs
screen the 300
ideas.

Prototype

③ 20 ideas are
shortlisted. They
are invited to
Yerevan and
spend three days
with the Lab team
to develop the
ideas further.
A panel of judges
drawn from
stakeholders picks
the best ideas.

Alpha

Beta

Graduation from Lab

FOR EXAMPLE: HOW A PROJECT TO TACKLE ANTI-CORRUPTION AT
THE LOCAL LEVEL COULD BE INCUBATED AND ROLLED OUT

④ Five ideas are ⑤ Two ideas
tested in partner
are further
communities.
improved with
the support of
Based on the
the
data, two ideas
Ombudsperson.
have proven to be These ideas are
more effective
introduced
than others.
across a region.

Roll out/scale

⑥ One of
the two
ideas is
picked up
by the
government
of Armenia
to scale
nationally.
CAMPAIGNS & CALLS FOR IDEAS
Recommended

Open

Nature of problem
statement
Example

Open ended

Theme/Sector
Specific

Specific

Issue specific

Defined
question

Pros

Cons

„Find problems that
matter to you, and
propose solutions‟

• Able to engage wider
segment of the society
with different interest
and background

• Ideas submitted may
not be within UNDP‟s
mandate

„Find problems in the
education sector, and
propose solutions‟

• Ideas/solutions will be
aligned UNDP‟s
mandate

• N/A

„Find problems in the
area of energy
efficiency, and propose
solutions‟

• Ideas/solutions could
be immediately
integrated into the
ongoing
projects/activities

• Critical issues that
UNDP is not aware of
may not be discovered

„Please propose ideas to
increase the use of
public transport‟

• Ideas/solutions could
be immediately
integrated into the
ongoing
projects/activities

• Critical issues that
UNDP is not aware of
may not be discovered
FIVE YEAR PLAN
Phase 3: 2017~
Phase 2:2015-2016
Phase 1: 2014-2015

Youth support
outputs in Armenia

• 7 incubation cycles (3 in
2014, 4 in
2015), engaging 1,500
youth.
• At least 14 viable ideas
graduated

Transforming
programming
approach

• Introduce and test Kolba
Labs concept in Armenia
• By end 2015, Kolba Labs
in Armenia sustained by
external resources

• 11 incubation cycles (5 in
2016, 6 in
2017), engaging 2,400
youth.
• At least 25 viable ideas
graduated
• Introduce Lab concept
across the region

• 13 incubation cycles (6 in
2017, 7 in
2018), engaging 3,000
youth.
• At least 30 viable ideas
graduated
• Introduce Lab concept
globally

Year
Funding
requirements

2014

2015

2016

2017

2018

2019

Rqmt

172,000

198,000

230,000

260,000

268,000

TBD

Gap

108,000

134,000

206,000

236,000

244,000

TBD

12
KOLBA LABS REVIEW TEAM LOOKED AT TWO BROAD ISSUES EMPOWERING YOUTH AND PROGRAMMING CYCLE

Transforming the
programming
process

Current
scope

Initiative to
empower youths

Initial
scope
THIS WEEK, REVIEW TEAM MET WITH MORE THAN 40 PEOPLE TO TEST
KOLBA LABS IDEAS
UN
• Bradley Busetto, UN Resident
Coordinator
UNDP
• Claire Medina, DRR
• Alla Bakunts, DG Portfolio
• Armine Hovhannisyan, DG Portfolio
• Ani Zakaryan, DG Portfolio
• Marina Malkhasyan, DG Portfolio
• Natalya Harutyunyan, WiLD Project
• Zhanna Harutyunyan, WiLD Project
• Anna Gyuriyan, SEG Portfolio
• Babken Babayan, Project Coordinator
• Armen Martirosyan, EG Portfolio
• Diana Harutyunyan, Project Coordinator
• Hovhannes Ghazaryan, National
Coordinator, GEF
• Tatevik Koloyan, EG Portfolio
• Hovhannes Sarajyan, Comms Associate
• Nina Baghdasaryan, Kolba Labs
• Heghinar Melkomian, Kolba Labs

USAID/EDMC CEED
One Armenia
• Jemma Israyelyan, CEED Armenia
• David Bequette, In-Country Director
Director
• Narek Khachatryan, IT Director
• Edgar Saghatelyan, CEED Armenia
• Nane Toumanyan, Content Director
Marketing Manager
• Narek Manukyan, CEED Armenia Project Enterprise Incubator Foundation
Manager
• Bagrat Yengibaryan, EIF Director
• Levon Galstyan, Senior Expert, Pragma
Corporation
Microsoft Innovation Center
• Frunzik Voskanyan, Workforce and
• Yeva Hyusyan
Enterprise Expert, Pragma Corporation
mLab ECA
TUMO Center for Creative Technologies • Mariam Davtyan, Director
• Marie Lou Papazian, Director
National Instruments Institute
Repat Armenia
• Aram Salatian, Director
• Vartan Marashlyan, Executive Director
Armenian National Engineering
Small & Medium Enterprise Development Laboratory
National Centre
• Amalia Mkhitaryan, ANEL Coordinator
• Violeta Virabyan, International
Cooperation Programmes Officer
American University of Armenia
• Gohar Ghabuzyan, Women MEME
• Sergey Tantushyan, Professor, AUA
Development Project Coordinator
Business School

Unicef
• Henriette Ahrens, Representative
• Marina Ter Sargsyan, Head of Operations Union of IT Entrepreneurs
• Mihran Hakobyan, Health Policy Expert • Karen Vardanyan, Executive Director
• Hasmik Aleksanyan, Executive Assistant

14
BUDGET DETAILS

Year 1

Year 2

Year 3

Year 4

Year 5

Staff

75,000

81,000

87,000

93,000

100,000

Testing
support

75,000
(3)

100,000
(4)

125,000
(5)

150,000
(6)

150,000
(6)

Office rent

7,000

7,000

7,000

7,000

7,000

Comms

10,000

5,000

6,000

5,000

6,000

Misc

5,000

5,000

5,000

5,000

5,000

Total

172,000

198,000

230,000

260,000

268,000

Mobilised

40,000

40,000

-

-

-

Unicef

24,000

24,000

24,000

24,000

24,000

Gap

108,000

134,000

206,000

236,000

244,000
PATTERN1: FROM IDEAS TO SCALE

① Outreach
via social media
and physical
campaigns and
call for ideas

② Identify
early stage
initiatives that
have potential to
have at least
national scale
impact

③ Develop
ideas further
if needed and
test these

Beta

Graduation from Lab

Alpha

Filter

Prototype

Filter

Ideas

Filter

Filter

① Find Ideas to scale

Three ways to
roll out
Government
UNDP
Enterprise

④ Develop
ideas further
and test as a
pilot project

16
PATTERN 2: FROM PROTYPE TO SCALE

① Identify
early stage
initiatives that
have potential to
have at least
national scale
impact

② Develop
ideas further
if needed and
test these

Beta

Graduation from Lab

Alpha

Filter

Prototype

Filter

② Source prototype initiatives to scale

Three ways to
roll out
Government
UNDP
Enterprise

③ Develop
ideas further
and test as a
pilot project

17
PATTERN 3: ADOPT PROJECTS AND SCALE

② Find
projects that
have initial
success

Beta

Graduation from Lab

Alpha

Filter

③ Adopt projects and scale

Three ways to
roll out
Government
UNDP
Enterprise

③ Develop
ideas further
and test as a
pilot project

18
Alpha

Filter

Prototype

Filter

Ideas

Filter

Filter

THIS APPROACH IS ADOPTED IN MANY BUSINESS INCUBATION
SCHEMES IN ARMENIA

Beta

Rollout/
Scale

19
IN THE BUSINESS AREA, MANY PLAYERS ARE PROVIDING INCUBATION
SUPPORT TO ENTREPRENEURS

Incubator

Established

Sector focus

Financial
Services provided support

SME National
Center

2002

• Agroprocess
• Production

• Loan guarantee
• Business
consulting
• Information
provision

CEED project

2012

• IT
• Pharmaseuti
cal

•
•
•
•

Microsoft
Innovation Center

2011

• IT

• Facility
• Networking
• Training courses

Regional Mobile
Application Lab

2011

• Mobile app

Training
Consulting
Networking
Connection to VC

• Office space

~ $12,000
(loan)

N/A

~ $50,000

~ $10,000

20
THERE IS A SIGNIFICANT OPPORTUNITY TO MAINSTREAM KOLBA LAB
PROCESS INTO THE EXISTING PROGRAMMES
Question asked to UNDP and Unicef
‘What are the challenges that your programme is facing?’

SOCIO-ECONOMIC
GOVERNANCE
• How can „paid
internship‟ programme
be made more attractive
to companies?
• What efficient farming
approaches could be
applied?
• What are the efficient
greenhouse heating
technologies?

GOVERNANCE
• What are the major
needs of the disabled
and how could they be
addressed?
• What are the effective
anti-corruption
approaches?
ENVIRONMENT
• What are effective
energy saving heating
technologies?

Source: Interview with UNDP and Unicef staff

SOCIAL PROTECTION

HEALTH & NUTRITION

• How could public
spaces be improved for
people with disability?
• How could educational
materials/contents be
accessible for the
people with disability?
• How could bribery be
stopped in education
and health service
provision?

• How could the benefit of
breast feeding be
effectively
communicated across
Armenia?
• How could small scale
faming be improved?
• How could neo-natal
health service be
improved?
OTHERS
• How could the use of
plastic bags be reduced

21
„KOLBA LAB ONLINE‟ COULD GENERATE ADDITIONAL IDEAS AND
SHOWCASE EXTERNALLY
CHALLENGES PAGE IMAGE

SHOWCASING PAGE IMAGE
Powered by

Challenges

Adopted ideas

Breast feeding campaign
Unicef is seeking campaign ideas to
increase breast feeding in Armenia.

Challenges
Submissions
25 ideas

- Read more

Submit ideas!

Fruit drying technologies

Submissions
8 ideas

UNDP is seeking ideas and
technologies for low cost fruit drying
technologies

Powered by

Submit ideas!

Adopted ideas

No plastics campaign

100

Unicef implemented the „No Plastics‟
campaign. See how this impacted the
community:
- Read more

Fuel efficient tool
UNDP supported the incubation of
technology that can save up to 20% of
fuel consumption
- Read more

50

- Read more

Inclusive society for the people
with disability
UNDP and Unicef are seeking ideas
to make public spaces more accesible
for the people with disability
- Read more

Submissions
15 ideas
Submit ideas!

New ways of farming
UNDP and Unicef jointly implemented
a new community farming method.
- Read more

It might be worth discussing with the Unicef Innovation team the possibility of „borrowing‟ Unicef Innovation website
design and backend.

Source: Adopted from Unicef Innovation Page

34
RESOURCE MOBILISATION OPTIONS FOR KOLBA LABS - FINANCIAL

Funding source

Funding for (e.g.)

Comments

Public
Corporations

• Co-leads
• Initial round of
2014 activities

• High

• HQ funding discussion needs
to start immediately

•
•
•
•

• Prototype, Alfa,
and Beta idea
support
• Kolba Labs
overall activities

• Medium

• Innovation & technology high
on USAID agenda

• Coca Cola
• Microsoft
• Armenian companies

• Award prize for
specific
challenges of
their interest

• Medium

• Needs to bring sectors close
to company‟s core business

• Prototype, Alfa
and Beta idea
support

• Low/Medium

• Need to map the local
foundations and their areas of
interest

• Crowd funding

External

• UNDP TTF/Innovation
• Existing project funds
• Unicef core funding

• Armenian foundations

Internal

Private

Example

Likelihood of
success

• Prototype, Alfa
and Beta idea
support

• Low

• A crowded area. Better to test
on existing successful
platform, e.g. One Armenia, or
kickstarter

Central Bank
USAID
EU
Denmark

Foundations

Individuals

23
RESOURCE MOBILISATION OPTIONS FOR KOLBA LABS – IN-KIND

Funding source

Funding for (e.g.)

Comments

Public
Corporations

• IT specialist

• Medium

• Discussion needs to start
immediately

• Kolba Lab
office space
• Sharing of
mentors

• High

• Innovation & technology high
on USAID agenda

• Coca Cola
• Microsoft
• Armenian companies

• Computers
• Mobile phones

• Medium

• Needs to tailor pitch
• Emphasise how these support
enhance company‟s profile

• Armenian foundations

External

• Fully funded UN
Volunteers

• Government of Armenia

Internal

Private

Example

Likelihood of
success

• Office space

• ?

• Need to map the local
foundations and their areas of
interest

• Diaspora volunteers
(Birthright)

• IT Specialist
• Kolba Fellows

• High

• Specify specs required for the
volunteers

• USAID

Foundations

Individuals

24
KOLBA LAB TEAM CAN START SMALL

The Lab
- Co-Lead: Business native
- Co-Lead: UN insider
- IT Specialist: digital
comms, venture support
- Lab Assistant: admin,
event logistics, research

Lab Interns

UNDP Programme
Analysts
UNICEF Sector Experts

Logistics
Research

Lab Fellows
Venture support
Research

25
IN ORDER TO FOSTER INNOVATIVE CULTURE, A BI-WEEKLY KOLBA
CAFÉ, COMBINED WITH BI-ANNUAL KOLBA AWARD CAN BE INITIATED.

cafe
•

A bi-weekly Friday casual discussion
forum for all unicef and UNDP staff

•

Each agency staff take turns in
presenting three innovative
approaches that are relevant to their
day to day work

•

Every 6 months, the person who
identified best and relevant innovation
receives „Kolba award‟ from Resident
Coordinator

•

Coffee and snacks provided to foster
relaxing and open atmosphere
26
MEDIUM TERM SOCIAL INVESTMENT FUND SOCIAL ENTREPRENEURS
COULD TAP INTO

Social

SocialBusiness
Focus

Business

EXAMPLES

Small

Funding size

Large
27
CROWD FUNDING PLATFORMS THAT SOCIAL ENTREPRENEURS COULD
TAP INTO
EXAMPLES

Platform

Description

Annual budget

Useful for Kolba incubated entrepreneurs
when..

• The most popular
crowd-funding for
product development

• ~ $ 1 billion
(2013 est.)

• The idea is linked to physical product
development that can excite the
consumers

• Crowd sourced peer
to peer loan service

• ~ $ 1 billion
(2013 est.)

• If the idea has a sustainable business
model

• The first crowd
funding platform for
development projects

• ~ $20 million

• If the idea is socially driven, that needs
philanthropic funding

• The first technology
distribution platform
for the last mile

• ~ $1 million

• If the idea is proven affordable
technologies for the poor

• Armenia‟s first crowd
funding platform

• ~ $100,000

• Currently focusing on IT and culture in
Armenia.
• Possibly interested in Kolba incubated
projects in the future
28
ENVIRONMENT TEAM HAS ALREADY BEEN SUPPORTING INNOVATIVE
INITIATIVES. THIS KIND OF INITIATIVES COULD ALSO BE FURTHER
SCALED UP THROUGH KOLBA LABS.

Innovation: The small tool that can be easily attached to the
tailpile of any car could make the fuel comsuption 25% more
efficient
Nov 2012

• The inventor
approached
Environment
unit with an
idea of a
energy saving
technology
• Environment
unit asked him
to develop a
prototype and
test the
efficiency

Source: Interview with UNDP and Unicef staff

May 2013

• The inventor
developed a
prototype, and
visited
Environment
unit to show
the test results
• Environment
unit started to
prepare GEF
application

June 2013

Oct 2013

• Environment
unit provided
$26,000 to
allow the
inventor to
produce 3,000
units for
testing

• The test
completed
with positive
results

29
PARTNERSHIP ANALYSIS IMAGE

Ideas

Prototype

Alpha

Beta

Roll out/scale

Incubators

Universities

Government

Diaspora

Investors

30
THE CURRENT CHALLENGE:
(RISKY) JUMPING FROM AN UNTESTED IDEA TO A FULL PROJECT

?

UNDP
•
•

Resources
Reputation

31
Alpha

Filter

Prototype

Filter

Ideas

Filter

Filter

“Phase Gate Funnel” Framework from New Product Development

Beta

(Early & Often) Input from Outside World to Validate / Improve Solution
Addressing Various Aspects

Ideas

Prototype

Alpha

Beta

Roll out/scale

1. Sourcing - How to feed the pipeline?
2. Screening – How to screen-out the best…and fail fast on others?
3. Support – How to help teams get trained, their work supported?
4. Feedback – How to get feedback from outside/real world ASAP?
5. Partner – What other people/organizations‟ skills to leverage, when?
6. Funding – Who to turn to for funding, at various stages?
7. Staffing – How to define roles & responsibilities?

8. Portfolio Management – How to govern a number of pipelines?
Screening Criteria:
Flexible but Increasingly Stringent at Each Phase

Ideas

Prototype

Alpha

Beta

Roll out/scale

Good fit
internally?

• Fits in mandate?

• Fits in mandate?

• Fits in mandate?

• Fits in mandate?

Addressing right
“Market Need”?

• Research agrees with
the “need” hypothesis?

• Who locally agrees
with the “need”
hypothesis?

• Feedback confirms
the basic “need”
hypothesis?

• Feedback refines
the basic “need”
hypothesis?

Right “Solution”
to the “Need”?

• Does solution pass
internal sanity test?

• Pass 1-2 local
experts sanity test?
• Risk/reward ratio is
favorable?

• Passes 3-5 users
“kick-the-tires” test?
• Risk/reward ratio
“revisit” still positive

• Passes 5-10 users
alpha evaluation?
• Risk/reward ratio
“revisit” still positive

Able to test on
small scale?

• Sanity check to weedout the “untestable”

• Draft “Alpha” Test
Plan passes initial
sanity-check

• Final “Alpha” Test
Plan validated by
experts?

Good fit with
Donor agendas?

• General high-level fit?

• Can identify 1-2
possible donors?

• Good feedback from
possible donors?

• Donor(s) like the
alpha test results

End-scenario
“home” if Beta
is successful?

• Can imagine it will fit in
UN, Govt., Enterprise?

• Discussion with 1-2
possible “homes”

• Good feedback from
possible “home”(s)?

• Home like the alpha
test results?

Scalable if
successful?

• Sanity check to weedout the “un-scalable”

• High-level migration
plan internal review

• High-level migration
plan external review

• Mid-level migration
plan external review

✔
Support Services:
Training, Team & Templates to Make Good People Better

Ideas

Prototype

Alpha

Beta

Roll out

Training

• Boot Camp Basics

• Bootstrap Tactics
• Rapid Prototyping

• Test Definition
• Feedback Use

• Test Definition
• Feedback Use

Support Team

• Professors
• Generalists

• Mentor
• Partner specialists
• Professional team

• Mentor
• Partner specialist
• Testing Team

• Mentor
• Specialist(s)
• Hand-Off Team

Templates

• Product Definition
• General Pitch
• Project Plan

• Entity Formation
• Business Plan
• Account Books

• Pilot Plan
• Beta Pitch
• Funder Pitch

• Pilot Plan
• Scale Pitch
• Funder Pitch

Other Tools

• Yammer

• Yammer

• Yammer

• Yammer
Feedback Loops:
From Small Feedback on Many Ideas, to Big Beta Testing of a Few

Ideas

Time
Commitment:

Prototype

Alpha

Beta

15-30 min.

~5-10 days

~ 2-8 weeks

Interview

Typical
Format:

1-4 hours
Kick-the-Tires

Short Test Drive

Roll out

Rent-the-Car

End-User

• Can I imagine using
this, once “real”?

• Is this what I‟d expect?
What needs to change?

• Does this add
value? How better?

• Ready to buy / use
on long-term basis?

NGO / Donor

• Does this make sense?
• What projects similar?

• What lessons learned
from similar projects?

• Does this work as
expected?

• Is this ready for
deploying?

Academia

• Does it make sense?
• Is there research that
can help?

• What professors or
students could help to
verify some facts? Or to
improve and fill gaps?

• From perspective of
a professional enduser, should this
add value?

• What changes can
be made to make
this better /
scalable in the
future?

• Does the need exist?

• Possibly viable solution?

• Product potential?

• What‟s need precommercialization?

• Can I see benefit for
my locality in future?

• Is this what I‟d expect?
What needs to change?

• Does this add
value? How better?

• Ready to promote
or use, long-term?

N/A

N/A

• Does this add
value? How better?

• Ready to promote
or use, long-term?

Industry
Local Govt.
Nat. Govt.
Partnerships:
For Sourcing at Different Stages

Ideas

Prototype

Alpha

Beta

Roll out

✔

Other
Incubators

✔
✔

✔

Other NGOs

✔

✔

Universities

✔

✔

Diaspora
Network

✔

✔

✔

✔

Industry
Assoc.

✔

✔

✔

✔

✔

✔

Companies
Investors

✔

✔

Local Govt.

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

Nat. Govt.
Donors

✔
Partnerships:
For Training/Expertise & Support (e.g. facilities, networking, services)

Ideas

Mentors &
Prof. Firms
Other
Incubators

Prototype

Training

Alpha

Beta

Roll out

Training

Training

Training

Training+Support

Other NGOs

Training+Support

Training+Support

Support

Support

Universities

Training+Support

Training+Support

Support

Support

Training

Training

Training

Training+Support

Training+ Support

Training+Support

Training

Training

Training+Support

Diaspora
Network
Industry
Assoc.
Companies

Training+Support

Investors

Training

Govt.

Support
Partnerships:
For Feedback / Testing (including finding End-Users, analyzing Feedback)

Ideas

Prototype

Alpha

Beta

Roll out

✔

Mentors

✔

✔

Other
Incubators

✔

✔

✔

✔

Other NGOs

✔

✔

✔

✔

Universities

✔

✔

Diaspora
Network

✔

✔

✔

Industry
Assoc.

✔

✔

✔

Companies

✔

✔

✔
✔

Investors

✔

Govt.
Donors

✔

(eventually)

✔

✔

✔

✔

✔
FUNDING: MOBILISING RESOURCES AND ALIGNING INCENTIVES

Ideas

UNDP

NGOs
Diaspora
Network

Alpha

Prototype

Beta

Roll out

[Selection and/or modification of internal funding process TBD]

-

-

Partnerships at “Alpha/Beta” may
include funding support from other

Crowd-source funding can be used at all stages. Wealthy individuals may support “pet
projects” that were their idea, mentored on, or otherwise align with their interests.

Companies

-

Investors

-

Partial funding if have commercial or equity interests.
-

If potential to scale a for-profit startup.

Local Govt.

Partial funding (i.e. subsidized co-funding)

-

-

Nat. Govt.

Standard funding model, but emphasizing “phased approach for risk mitigation”

Donor Orgs

Standard funding model…..but may want to also ask for flexible “theme seed funding”
Running Multiple Program Funnels in Parallel:
Leveraging Resources & Increasing Network Effects

Governance

Socio-Econ.

Environment
Governance:
How to Adapt Portfolio Management Tools from Silicon Valley?
Impact Assessment
Internal
Impact

Change to existing
product range &
internal processes

External
Impact

Value of project to
various end-users,
and overall clinical/
competitive strength

Risk vs Return
Assessment

Technical, process,
and user-uptake risks
versus benefits / ROI

Optimal, Prioritized
Project Portfolio

Project Road Map

Time & Money

1.

Project
Profiles

Financial
Model

Project
Timing

Key project financial
indicators: from HIT,
business and
clinical perspectives

Start & end dates

Strategic Goals
•Aaaa aaaaaa
•Bbbb bbb
•Cccc ccc ccc
•Ddddd ddd
•Eeeee eee eeee

Projects to be
resourced

Resource Analysis

2.
3.
4.

Sequencing of product
introduction & productrelated bus./clinical
process changes
Strategic
Alignment Matrix

Contribution of individual
projects to achieving
strategic goals

5.
6.
7.
8.
9.

Current supply of
resources available vs
demand for project
resources. Resource
bottlenecks.
GOVERNANCE: PORTFOLIO MANAGEMENT TOOLS

Changes in Business
Processes

Process Changes
New
Core
Process
New Core
Product

Next Generation
of Core Product

Product
Changes

Addition to
Product Family

Add-Ons and
Enhancements
Projects/Services
Offering
New Functions or
Better Experience

No Change

Next
Generation
Process

BREAKTHROUGH
or DISRUPTIVE

PLATFORM

Major Upgrade
to Single Dept.
or Practice Area

Tuning and
Incremental
Improvements

No
Change

Strategic change in the environment. Defines new
development pathways; delivering value; redefines the
industry.
Foundation for future generations of
projects/services and a strong competitive
presence.
DERIVATIVE

Leverages platform
projects/services and provides
niche/regional alternatives for
stakeholders.
SUPPORT
Products with little substantive
improvement over current
alternatives, but may have
importance.
GOVERNANCE: EXAMPLE OF A WELL-BALANCED PORTFOLIO

Changes in Clinical &
Business Processes

Process Changes
Next
Generation
Process
New Core
Product

Next Generation
of Core Product

Product
Changes

Addition to
Product Family

Add-Ons and
Enhancements
Apps Offering
New Functions or
Better Experience

No Change

Major Upgrade
to Single Dept.
or Practice Area

Tuning and
Incremental
Improvements

BREAKTHROUGH
or DISRUPTIVE

PLATFORM

DERIVATIVE

SUPPORT

No
Change

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Innovation journey - UNDP Armenia-George Hodge

  • 1.
  • 2.
  • 4.
  • 5. HOW DO WE GET TO BETTER IDEAS – BEFORE AND AFTER Who • 3 UNDP staff • few phone calls? Where • Office Evidence • Secondary research • No precedents • No feedback loops When Solution identified ex ante How • 1 solution preidentified • Internal process • Top-down • Linear •UNDP staff •Universities •Private sector •Local Partners •Start ups •Individuals •International networs • Field • Local partners • Gained through field tests • Precedents • Continuous feedback loops Solution identified ex post • Portfolio approach • Number of hypothesis tested concurrently • Co-design • Open, public process • Continuous improvement
  • 6. THE NO-SILOS APPROACH TO PROJECT PLANNING Pre-PAC Beta Graduation Alpha LPAC Does the solution exist already? Yes Alpha Beta Graduation • Research • Partners outreach • Social media/comms • Open call for ideas Filter Project Opportunity (idea or donor driven) Filter Lab Proto type Filter Ideas Filter No Filter “Gatekeeper” (UNDP DRR) Filter „Lab heavy‟: develop solutions from scratch „Lab light‟: import, test and enhance existing solutions
  • 7. SUMMARY - New business model with innovation and adaptive management at the core of programming activities and pipeline building - Enables cross-practice programming - Mitigates risks through experimentation and real-world feedback - Incubates next generation services at low cost - Better targets alternative opportunities for resource mobilisation - Pro-active alignment with the new strategic plan
  • 9. BENEFITS OF THE “PHASE GATE FUNNEL” PROCESS Efficient Allocation of Resources: Systematically move an untested idea through multiple “gates” of screening criteria Flexible Sourcing •“Make” some ideas from scratch •“Partner” on prototyping •”Adopt” a successful project that needs more/continued support Make Partner Challenges Experiments Alpha Adopt Filter Prototype Filter Ideas Filter Filter Adopt Beta Small Real-World Evaluations Iterative Testing & User Feedback Some ideas “die”, some must “pivot”, others “evolve” incrementally – all improve. Together, systematically mitigates risk…and shortens the time cycle to success.
  • 10. 1. 2. 3. 4. Beta Graduation from Lab Alpha Filter Prototype Filter Ideas Filter Filter THE THEORY Three ways to roll out Government UNDP Enterprise Speed – iterations for faster learning & improvement Quality – best projects get through the filters Relevance – iterations based on feedback from external world (early and often) End Results Oriented – interim successes carried forward to ultimate "launch"
  • 11. Ideas ① The Lab conducts research and finds that no solutions exist. UNDP asks stakeholders to submit ideas to address anticorruption at the local level in Armenia. 300 ideas have been received. ② UNDP, together with the partner University‟s social science dept, and relevant NGOs screen the 300 ideas. Prototype ③ 20 ideas are shortlisted. They are invited to Yerevan and spend three days with the Lab team to develop the ideas further. A panel of judges drawn from stakeholders picks the best ideas. Alpha Beta Graduation from Lab FOR EXAMPLE: HOW A PROJECT TO TACKLE ANTI-CORRUPTION AT THE LOCAL LEVEL COULD BE INCUBATED AND ROLLED OUT ④ Five ideas are ⑤ Two ideas tested in partner are further communities. improved with the support of Based on the the data, two ideas Ombudsperson. have proven to be These ideas are more effective introduced than others. across a region. Roll out/scale ⑥ One of the two ideas is picked up by the government of Armenia to scale nationally.
  • 12. CAMPAIGNS & CALLS FOR IDEAS Recommended Open Nature of problem statement Example Open ended Theme/Sector Specific Specific Issue specific Defined question Pros Cons „Find problems that matter to you, and propose solutions‟ • Able to engage wider segment of the society with different interest and background • Ideas submitted may not be within UNDP‟s mandate „Find problems in the education sector, and propose solutions‟ • Ideas/solutions will be aligned UNDP‟s mandate • N/A „Find problems in the area of energy efficiency, and propose solutions‟ • Ideas/solutions could be immediately integrated into the ongoing projects/activities • Critical issues that UNDP is not aware of may not be discovered „Please propose ideas to increase the use of public transport‟ • Ideas/solutions could be immediately integrated into the ongoing projects/activities • Critical issues that UNDP is not aware of may not be discovered
  • 13. FIVE YEAR PLAN Phase 3: 2017~ Phase 2:2015-2016 Phase 1: 2014-2015 Youth support outputs in Armenia • 7 incubation cycles (3 in 2014, 4 in 2015), engaging 1,500 youth. • At least 14 viable ideas graduated Transforming programming approach • Introduce and test Kolba Labs concept in Armenia • By end 2015, Kolba Labs in Armenia sustained by external resources • 11 incubation cycles (5 in 2016, 6 in 2017), engaging 2,400 youth. • At least 25 viable ideas graduated • Introduce Lab concept across the region • 13 incubation cycles (6 in 2017, 7 in 2018), engaging 3,000 youth. • At least 30 viable ideas graduated • Introduce Lab concept globally Year Funding requirements 2014 2015 2016 2017 2018 2019 Rqmt 172,000 198,000 230,000 260,000 268,000 TBD Gap 108,000 134,000 206,000 236,000 244,000 TBD 12
  • 14. KOLBA LABS REVIEW TEAM LOOKED AT TWO BROAD ISSUES EMPOWERING YOUTH AND PROGRAMMING CYCLE Transforming the programming process Current scope Initiative to empower youths Initial scope
  • 15. THIS WEEK, REVIEW TEAM MET WITH MORE THAN 40 PEOPLE TO TEST KOLBA LABS IDEAS UN • Bradley Busetto, UN Resident Coordinator UNDP • Claire Medina, DRR • Alla Bakunts, DG Portfolio • Armine Hovhannisyan, DG Portfolio • Ani Zakaryan, DG Portfolio • Marina Malkhasyan, DG Portfolio • Natalya Harutyunyan, WiLD Project • Zhanna Harutyunyan, WiLD Project • Anna Gyuriyan, SEG Portfolio • Babken Babayan, Project Coordinator • Armen Martirosyan, EG Portfolio • Diana Harutyunyan, Project Coordinator • Hovhannes Ghazaryan, National Coordinator, GEF • Tatevik Koloyan, EG Portfolio • Hovhannes Sarajyan, Comms Associate • Nina Baghdasaryan, Kolba Labs • Heghinar Melkomian, Kolba Labs USAID/EDMC CEED One Armenia • Jemma Israyelyan, CEED Armenia • David Bequette, In-Country Director Director • Narek Khachatryan, IT Director • Edgar Saghatelyan, CEED Armenia • Nane Toumanyan, Content Director Marketing Manager • Narek Manukyan, CEED Armenia Project Enterprise Incubator Foundation Manager • Bagrat Yengibaryan, EIF Director • Levon Galstyan, Senior Expert, Pragma Corporation Microsoft Innovation Center • Frunzik Voskanyan, Workforce and • Yeva Hyusyan Enterprise Expert, Pragma Corporation mLab ECA TUMO Center for Creative Technologies • Mariam Davtyan, Director • Marie Lou Papazian, Director National Instruments Institute Repat Armenia • Aram Salatian, Director • Vartan Marashlyan, Executive Director Armenian National Engineering Small & Medium Enterprise Development Laboratory National Centre • Amalia Mkhitaryan, ANEL Coordinator • Violeta Virabyan, International Cooperation Programmes Officer American University of Armenia • Gohar Ghabuzyan, Women MEME • Sergey Tantushyan, Professor, AUA Development Project Coordinator Business School Unicef • Henriette Ahrens, Representative • Marina Ter Sargsyan, Head of Operations Union of IT Entrepreneurs • Mihran Hakobyan, Health Policy Expert • Karen Vardanyan, Executive Director • Hasmik Aleksanyan, Executive Assistant 14
  • 16. BUDGET DETAILS Year 1 Year 2 Year 3 Year 4 Year 5 Staff 75,000 81,000 87,000 93,000 100,000 Testing support 75,000 (3) 100,000 (4) 125,000 (5) 150,000 (6) 150,000 (6) Office rent 7,000 7,000 7,000 7,000 7,000 Comms 10,000 5,000 6,000 5,000 6,000 Misc 5,000 5,000 5,000 5,000 5,000 Total 172,000 198,000 230,000 260,000 268,000 Mobilised 40,000 40,000 - - - Unicef 24,000 24,000 24,000 24,000 24,000 Gap 108,000 134,000 206,000 236,000 244,000
  • 17. PATTERN1: FROM IDEAS TO SCALE ① Outreach via social media and physical campaigns and call for ideas ② Identify early stage initiatives that have potential to have at least national scale impact ③ Develop ideas further if needed and test these Beta Graduation from Lab Alpha Filter Prototype Filter Ideas Filter Filter ① Find Ideas to scale Three ways to roll out Government UNDP Enterprise ④ Develop ideas further and test as a pilot project 16
  • 18. PATTERN 2: FROM PROTYPE TO SCALE ① Identify early stage initiatives that have potential to have at least national scale impact ② Develop ideas further if needed and test these Beta Graduation from Lab Alpha Filter Prototype Filter ② Source prototype initiatives to scale Three ways to roll out Government UNDP Enterprise ③ Develop ideas further and test as a pilot project 17
  • 19. PATTERN 3: ADOPT PROJECTS AND SCALE ② Find projects that have initial success Beta Graduation from Lab Alpha Filter ③ Adopt projects and scale Three ways to roll out Government UNDP Enterprise ③ Develop ideas further and test as a pilot project 18
  • 20. Alpha Filter Prototype Filter Ideas Filter Filter THIS APPROACH IS ADOPTED IN MANY BUSINESS INCUBATION SCHEMES IN ARMENIA Beta Rollout/ Scale 19
  • 21. IN THE BUSINESS AREA, MANY PLAYERS ARE PROVIDING INCUBATION SUPPORT TO ENTREPRENEURS Incubator Established Sector focus Financial Services provided support SME National Center 2002 • Agroprocess • Production • Loan guarantee • Business consulting • Information provision CEED project 2012 • IT • Pharmaseuti cal • • • • Microsoft Innovation Center 2011 • IT • Facility • Networking • Training courses Regional Mobile Application Lab 2011 • Mobile app Training Consulting Networking Connection to VC • Office space ~ $12,000 (loan) N/A ~ $50,000 ~ $10,000 20
  • 22. THERE IS A SIGNIFICANT OPPORTUNITY TO MAINSTREAM KOLBA LAB PROCESS INTO THE EXISTING PROGRAMMES Question asked to UNDP and Unicef ‘What are the challenges that your programme is facing?’ SOCIO-ECONOMIC GOVERNANCE • How can „paid internship‟ programme be made more attractive to companies? • What efficient farming approaches could be applied? • What are the efficient greenhouse heating technologies? GOVERNANCE • What are the major needs of the disabled and how could they be addressed? • What are the effective anti-corruption approaches? ENVIRONMENT • What are effective energy saving heating technologies? Source: Interview with UNDP and Unicef staff SOCIAL PROTECTION HEALTH & NUTRITION • How could public spaces be improved for people with disability? • How could educational materials/contents be accessible for the people with disability? • How could bribery be stopped in education and health service provision? • How could the benefit of breast feeding be effectively communicated across Armenia? • How could small scale faming be improved? • How could neo-natal health service be improved? OTHERS • How could the use of plastic bags be reduced 21
  • 23. „KOLBA LAB ONLINE‟ COULD GENERATE ADDITIONAL IDEAS AND SHOWCASE EXTERNALLY CHALLENGES PAGE IMAGE SHOWCASING PAGE IMAGE Powered by Challenges Adopted ideas Breast feeding campaign Unicef is seeking campaign ideas to increase breast feeding in Armenia. Challenges Submissions 25 ideas - Read more Submit ideas! Fruit drying technologies Submissions 8 ideas UNDP is seeking ideas and technologies for low cost fruit drying technologies Powered by Submit ideas! Adopted ideas No plastics campaign 100 Unicef implemented the „No Plastics‟ campaign. See how this impacted the community: - Read more Fuel efficient tool UNDP supported the incubation of technology that can save up to 20% of fuel consumption - Read more 50 - Read more Inclusive society for the people with disability UNDP and Unicef are seeking ideas to make public spaces more accesible for the people with disability - Read more Submissions 15 ideas Submit ideas! New ways of farming UNDP and Unicef jointly implemented a new community farming method. - Read more It might be worth discussing with the Unicef Innovation team the possibility of „borrowing‟ Unicef Innovation website design and backend. Source: Adopted from Unicef Innovation Page 34
  • 24. RESOURCE MOBILISATION OPTIONS FOR KOLBA LABS - FINANCIAL Funding source Funding for (e.g.) Comments Public Corporations • Co-leads • Initial round of 2014 activities • High • HQ funding discussion needs to start immediately • • • • • Prototype, Alfa, and Beta idea support • Kolba Labs overall activities • Medium • Innovation & technology high on USAID agenda • Coca Cola • Microsoft • Armenian companies • Award prize for specific challenges of their interest • Medium • Needs to bring sectors close to company‟s core business • Prototype, Alfa and Beta idea support • Low/Medium • Need to map the local foundations and their areas of interest • Crowd funding External • UNDP TTF/Innovation • Existing project funds • Unicef core funding • Armenian foundations Internal Private Example Likelihood of success • Prototype, Alfa and Beta idea support • Low • A crowded area. Better to test on existing successful platform, e.g. One Armenia, or kickstarter Central Bank USAID EU Denmark Foundations Individuals 23
  • 25. RESOURCE MOBILISATION OPTIONS FOR KOLBA LABS – IN-KIND Funding source Funding for (e.g.) Comments Public Corporations • IT specialist • Medium • Discussion needs to start immediately • Kolba Lab office space • Sharing of mentors • High • Innovation & technology high on USAID agenda • Coca Cola • Microsoft • Armenian companies • Computers • Mobile phones • Medium • Needs to tailor pitch • Emphasise how these support enhance company‟s profile • Armenian foundations External • Fully funded UN Volunteers • Government of Armenia Internal Private Example Likelihood of success • Office space • ? • Need to map the local foundations and their areas of interest • Diaspora volunteers (Birthright) • IT Specialist • Kolba Fellows • High • Specify specs required for the volunteers • USAID Foundations Individuals 24
  • 26. KOLBA LAB TEAM CAN START SMALL The Lab - Co-Lead: Business native - Co-Lead: UN insider - IT Specialist: digital comms, venture support - Lab Assistant: admin, event logistics, research Lab Interns UNDP Programme Analysts UNICEF Sector Experts Logistics Research Lab Fellows Venture support Research 25
  • 27. IN ORDER TO FOSTER INNOVATIVE CULTURE, A BI-WEEKLY KOLBA CAFÉ, COMBINED WITH BI-ANNUAL KOLBA AWARD CAN BE INITIATED. cafe • A bi-weekly Friday casual discussion forum for all unicef and UNDP staff • Each agency staff take turns in presenting three innovative approaches that are relevant to their day to day work • Every 6 months, the person who identified best and relevant innovation receives „Kolba award‟ from Resident Coordinator • Coffee and snacks provided to foster relaxing and open atmosphere 26
  • 28. MEDIUM TERM SOCIAL INVESTMENT FUND SOCIAL ENTREPRENEURS COULD TAP INTO Social SocialBusiness Focus Business EXAMPLES Small Funding size Large 27
  • 29. CROWD FUNDING PLATFORMS THAT SOCIAL ENTREPRENEURS COULD TAP INTO EXAMPLES Platform Description Annual budget Useful for Kolba incubated entrepreneurs when.. • The most popular crowd-funding for product development • ~ $ 1 billion (2013 est.) • The idea is linked to physical product development that can excite the consumers • Crowd sourced peer to peer loan service • ~ $ 1 billion (2013 est.) • If the idea has a sustainable business model • The first crowd funding platform for development projects • ~ $20 million • If the idea is socially driven, that needs philanthropic funding • The first technology distribution platform for the last mile • ~ $1 million • If the idea is proven affordable technologies for the poor • Armenia‟s first crowd funding platform • ~ $100,000 • Currently focusing on IT and culture in Armenia. • Possibly interested in Kolba incubated projects in the future 28
  • 30. ENVIRONMENT TEAM HAS ALREADY BEEN SUPPORTING INNOVATIVE INITIATIVES. THIS KIND OF INITIATIVES COULD ALSO BE FURTHER SCALED UP THROUGH KOLBA LABS. Innovation: The small tool that can be easily attached to the tailpile of any car could make the fuel comsuption 25% more efficient Nov 2012 • The inventor approached Environment unit with an idea of a energy saving technology • Environment unit asked him to develop a prototype and test the efficiency Source: Interview with UNDP and Unicef staff May 2013 • The inventor developed a prototype, and visited Environment unit to show the test results • Environment unit started to prepare GEF application June 2013 Oct 2013 • Environment unit provided $26,000 to allow the inventor to produce 3,000 units for testing • The test completed with positive results 29
  • 31. PARTNERSHIP ANALYSIS IMAGE Ideas Prototype Alpha Beta Roll out/scale Incubators Universities Government Diaspora Investors 30
  • 32. THE CURRENT CHALLENGE: (RISKY) JUMPING FROM AN UNTESTED IDEA TO A FULL PROJECT ? UNDP • • Resources Reputation 31
  • 33. Alpha Filter Prototype Filter Ideas Filter Filter “Phase Gate Funnel” Framework from New Product Development Beta (Early & Often) Input from Outside World to Validate / Improve Solution
  • 34. Addressing Various Aspects Ideas Prototype Alpha Beta Roll out/scale 1. Sourcing - How to feed the pipeline? 2. Screening – How to screen-out the best…and fail fast on others? 3. Support – How to help teams get trained, their work supported? 4. Feedback – How to get feedback from outside/real world ASAP? 5. Partner – What other people/organizations‟ skills to leverage, when? 6. Funding – Who to turn to for funding, at various stages? 7. Staffing – How to define roles & responsibilities? 8. Portfolio Management – How to govern a number of pipelines?
  • 35. Screening Criteria: Flexible but Increasingly Stringent at Each Phase Ideas Prototype Alpha Beta Roll out/scale Good fit internally? • Fits in mandate? • Fits in mandate? • Fits in mandate? • Fits in mandate? Addressing right “Market Need”? • Research agrees with the “need” hypothesis? • Who locally agrees with the “need” hypothesis? • Feedback confirms the basic “need” hypothesis? • Feedback refines the basic “need” hypothesis? Right “Solution” to the “Need”? • Does solution pass internal sanity test? • Pass 1-2 local experts sanity test? • Risk/reward ratio is favorable? • Passes 3-5 users “kick-the-tires” test? • Risk/reward ratio “revisit” still positive • Passes 5-10 users alpha evaluation? • Risk/reward ratio “revisit” still positive Able to test on small scale? • Sanity check to weedout the “untestable” • Draft “Alpha” Test Plan passes initial sanity-check • Final “Alpha” Test Plan validated by experts? Good fit with Donor agendas? • General high-level fit? • Can identify 1-2 possible donors? • Good feedback from possible donors? • Donor(s) like the alpha test results End-scenario “home” if Beta is successful? • Can imagine it will fit in UN, Govt., Enterprise? • Discussion with 1-2 possible “homes” • Good feedback from possible “home”(s)? • Home like the alpha test results? Scalable if successful? • Sanity check to weedout the “un-scalable” • High-level migration plan internal review • High-level migration plan external review • Mid-level migration plan external review ✔
  • 36. Support Services: Training, Team & Templates to Make Good People Better Ideas Prototype Alpha Beta Roll out Training • Boot Camp Basics • Bootstrap Tactics • Rapid Prototyping • Test Definition • Feedback Use • Test Definition • Feedback Use Support Team • Professors • Generalists • Mentor • Partner specialists • Professional team • Mentor • Partner specialist • Testing Team • Mentor • Specialist(s) • Hand-Off Team Templates • Product Definition • General Pitch • Project Plan • Entity Formation • Business Plan • Account Books • Pilot Plan • Beta Pitch • Funder Pitch • Pilot Plan • Scale Pitch • Funder Pitch Other Tools • Yammer • Yammer • Yammer • Yammer
  • 37. Feedback Loops: From Small Feedback on Many Ideas, to Big Beta Testing of a Few Ideas Time Commitment: Prototype Alpha Beta 15-30 min. ~5-10 days ~ 2-8 weeks Interview Typical Format: 1-4 hours Kick-the-Tires Short Test Drive Roll out Rent-the-Car End-User • Can I imagine using this, once “real”? • Is this what I‟d expect? What needs to change? • Does this add value? How better? • Ready to buy / use on long-term basis? NGO / Donor • Does this make sense? • What projects similar? • What lessons learned from similar projects? • Does this work as expected? • Is this ready for deploying? Academia • Does it make sense? • Is there research that can help? • What professors or students could help to verify some facts? Or to improve and fill gaps? • From perspective of a professional enduser, should this add value? • What changes can be made to make this better / scalable in the future? • Does the need exist? • Possibly viable solution? • Product potential? • What‟s need precommercialization? • Can I see benefit for my locality in future? • Is this what I‟d expect? What needs to change? • Does this add value? How better? • Ready to promote or use, long-term? N/A N/A • Does this add value? How better? • Ready to promote or use, long-term? Industry Local Govt. Nat. Govt.
  • 38. Partnerships: For Sourcing at Different Stages Ideas Prototype Alpha Beta Roll out ✔ Other Incubators ✔ ✔ ✔ Other NGOs ✔ ✔ Universities ✔ ✔ Diaspora Network ✔ ✔ ✔ ✔ Industry Assoc. ✔ ✔ ✔ ✔ ✔ ✔ Companies Investors ✔ ✔ Local Govt. ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Nat. Govt. Donors ✔
  • 39. Partnerships: For Training/Expertise & Support (e.g. facilities, networking, services) Ideas Mentors & Prof. Firms Other Incubators Prototype Training Alpha Beta Roll out Training Training Training Training+Support Other NGOs Training+Support Training+Support Support Support Universities Training+Support Training+Support Support Support Training Training Training Training+Support Training+ Support Training+Support Training Training Training+Support Diaspora Network Industry Assoc. Companies Training+Support Investors Training Govt. Support
  • 40. Partnerships: For Feedback / Testing (including finding End-Users, analyzing Feedback) Ideas Prototype Alpha Beta Roll out ✔ Mentors ✔ ✔ Other Incubators ✔ ✔ ✔ ✔ Other NGOs ✔ ✔ ✔ ✔ Universities ✔ ✔ Diaspora Network ✔ ✔ ✔ Industry Assoc. ✔ ✔ ✔ Companies ✔ ✔ ✔ ✔ Investors ✔ Govt. Donors ✔ (eventually) ✔ ✔ ✔ ✔ ✔
  • 41. FUNDING: MOBILISING RESOURCES AND ALIGNING INCENTIVES Ideas UNDP NGOs Diaspora Network Alpha Prototype Beta Roll out [Selection and/or modification of internal funding process TBD] - - Partnerships at “Alpha/Beta” may include funding support from other Crowd-source funding can be used at all stages. Wealthy individuals may support “pet projects” that were their idea, mentored on, or otherwise align with their interests. Companies - Investors - Partial funding if have commercial or equity interests. - If potential to scale a for-profit startup. Local Govt. Partial funding (i.e. subsidized co-funding) - - Nat. Govt. Standard funding model, but emphasizing “phased approach for risk mitigation” Donor Orgs Standard funding model…..but may want to also ask for flexible “theme seed funding”
  • 42. Running Multiple Program Funnels in Parallel: Leveraging Resources & Increasing Network Effects Governance Socio-Econ. Environment
  • 43. Governance: How to Adapt Portfolio Management Tools from Silicon Valley? Impact Assessment Internal Impact Change to existing product range & internal processes External Impact Value of project to various end-users, and overall clinical/ competitive strength Risk vs Return Assessment Technical, process, and user-uptake risks versus benefits / ROI Optimal, Prioritized Project Portfolio Project Road Map Time & Money 1. Project Profiles Financial Model Project Timing Key project financial indicators: from HIT, business and clinical perspectives Start & end dates Strategic Goals •Aaaa aaaaaa •Bbbb bbb •Cccc ccc ccc •Ddddd ddd •Eeeee eee eeee Projects to be resourced Resource Analysis 2. 3. 4. Sequencing of product introduction & productrelated bus./clinical process changes Strategic Alignment Matrix Contribution of individual projects to achieving strategic goals 5. 6. 7. 8. 9. Current supply of resources available vs demand for project resources. Resource bottlenecks.
  • 44. GOVERNANCE: PORTFOLIO MANAGEMENT TOOLS Changes in Business Processes Process Changes New Core Process New Core Product Next Generation of Core Product Product Changes Addition to Product Family Add-Ons and Enhancements Projects/Services Offering New Functions or Better Experience No Change Next Generation Process BREAKTHROUGH or DISRUPTIVE PLATFORM Major Upgrade to Single Dept. or Practice Area Tuning and Incremental Improvements No Change Strategic change in the environment. Defines new development pathways; delivering value; redefines the industry. Foundation for future generations of projects/services and a strong competitive presence. DERIVATIVE Leverages platform projects/services and provides niche/regional alternatives for stakeholders. SUPPORT Products with little substantive improvement over current alternatives, but may have importance.
  • 45. GOVERNANCE: EXAMPLE OF A WELL-BALANCED PORTFOLIO Changes in Clinical & Business Processes Process Changes Next Generation Process New Core Product Next Generation of Core Product Product Changes Addition to Product Family Add-Ons and Enhancements Apps Offering New Functions or Better Experience No Change Major Upgrade to Single Dept. or Practice Area Tuning and Incremental Improvements BREAKTHROUGH or DISRUPTIVE PLATFORM DERIVATIVE SUPPORT No Change

Editor's Notes

  1. Bradley enters here.