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Restaurant Business IvanaDeLuca
Overview of Presentation  Thesis Restaurant Business Business Plan Conclusion Class Activity
Thesis Opening a successful business takes time, commitment, and planning, while allowing the owner to express his or her skills and talent.
Personal Relevance  This topic is relevant to me because my dad has had his own business for over 20 years. I have worked with my dad side by side and I have personally witnessed the hard work and dedication he has put into it.
Audience Relevance  It is important to know what you are doing  while starting your own business. Starting a business takes research and planning. Although people make mistakes, it takes skill and hard work to regain the advantage.
Restaurant Business
How to start a business  http://www.howdini.com/howdini-video-6649180.html
Planning  Decide what type of restaurant Talk to people with experience
Risks Strategies
Work & life balance
Skills In Management  Problem solving,  decision making,  planning, communication,  multi-tasking
 M  O   T   I  V  A  T  I  O  N
Managing People  Lead Motivate Inspire  Encourage
Budgeting Time
Time to know customers
Reducing Risks Have family’s support Be prepared to be tired  Follow your strengths
Health Department
Sanitation   Standards for employees  “Too many incidences of food contamination that lead to illness can be traced to workers failing to wash their hands.”
“It takes money to make money”
Types of Business Ownership Sole Proprietorship Business owned by one person or family
Partnership Business jointly owned by two or more persons
Corporation Business recognized as an individual operating as a separate entity
Franchise An independently owned business controlled by a corporation
Profit Objectives
Marketing  Services and Products How are you going to advertise? Values and Aspirations
Marketing & Advertising Video  http://link.brightcove.com/services/player/bcpid16824455001?bctid=83858272001
“Always place the customer at the center of your strategies.”
Train employees to be courteous “The role of common courtesy is often overlooked.” (Rainsford 128)
Bad Customer Service
Visual Appeal
Location  “Are there enough people in the area to support your business?” (Casey 35)
Naming Your Restaurant Tips  Straight forward and descriptive  “The name you pick should tell your markets what your restaurant is about, not baffle them.”  (Sullivan 47)
Distinctive Naming “You still want to stand out from the the crowd.”
Job Description
Pizzeria Business Plan  Application
Goals of the business  Create a friendly & pleasant atmosphere for customers  Happy working environment  Look/Taste of good pizza & pasta  Provide the best possible value to our customers
Objectives  Attract customers  Reach monthly sales
Strengths  Fast, free delivery Unique recipes  Healthy menu options
Conclusion  Overall, I learned that anyone can start their own business. I will use these ideas if I ever consider opening my own business
Class Activity  Recognize a restaurant in the area What would you change about it if you owned it? Share with the class
Works Cited http://www.allfoodbusiness.com/ http://managementhelp.org/fp_progs/mng_mod/mng_ldr.htm http://www.studygs.net/timman.htm http://www.entrepreneur.com/restaurant/index.html http://www.fabjob.com/restaurantowner.asp http://managementhelp.org/customer/service.htm http://www.goodcustomerservice.org/ http://ezinearticles.com/?All-About-Restaurant-Sanitation&id=561621 http://www.myownbusiness.org/s2/
Works Cited Casey, Paul E. Is Self-Employment for You? Seattle, WA: Hara Publishing , 2004.      Print.  Fullen, Sharon. Opening A Restaurant . Ocala: Atlantic Publishing Group, 2005.      Print. Lesonsky, Rieva. Start Your Own Business . Illus. John McKinley. Ed. Marla      Markman. Fourth Edition ed. Canada : Entrepreneur Media Inc., 2007. Print.  Lynn, Jaquelyn. Start Your Own Restaurant And More . Ed. Jere L. Calmes. Canada      : Entrepreneur Media Inc. , 2006. Print.  Magretta, Joan. What Management Is. New York: Cahners Business Information,      Inc., 2002. Print.  McGuckin, Frances. Business for Beginners. 2nd ed. Naperville: Sourcebooks,      Inc., 1998. Print.
Works Cited  Rainsford, Peter. The Restaurant Start-Up Guide: a 12-month plan for      successfully starting a restaurant . Second Edition ed. 1997. Chicago :      Dearborn Trade Publishing , 2001. Flip Kart Books. Web. 23 Nov. 2009. Shock, Patti J. Restaurant Marketing For Owners and Managers . Hoboken: John      Wiley & Sons, Inc. , 2004. Print.  Sullivan, Robert. The Small Business Start-Up Guide. 3rd ed. Great Falls:      Information International, 2000. Print. Tiffany, Paul, and Steven D. Peterson. Business Plans for Dummies. Indianapolis:      Wiley Publishing, Inc., 1997. Print.  BookTurock, Art. Invent Business Opportunities No One Else Can Imagine . First      Edition ed. Franklin Lakes: Career Press Inc., 2001. Print.

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Restaurant business

  • 2. Overview of Presentation Thesis Restaurant Business Business Plan Conclusion Class Activity
  • 3. Thesis Opening a successful business takes time, commitment, and planning, while allowing the owner to express his or her skills and talent.
  • 4. Personal Relevance This topic is relevant to me because my dad has had his own business for over 20 years. I have worked with my dad side by side and I have personally witnessed the hard work and dedication he has put into it.
  • 5. Audience Relevance It is important to know what you are doing while starting your own business. Starting a business takes research and planning. Although people make mistakes, it takes skill and hard work to regain the advantage.
  • 7. How to start a business http://www.howdini.com/howdini-video-6649180.html
  • 8. Planning Decide what type of restaurant Talk to people with experience
  • 9.
  • 11. Work & life balance
  • 12. Skills In Management Problem solving, decision making, planning, communication, multi-tasking
  • 13. M O T I V A T I O N
  • 14. Managing People Lead Motivate Inspire Encourage
  • 16. Time to know customers
  • 17. Reducing Risks Have family’s support Be prepared to be tired Follow your strengths
  • 19.
  • 20. Sanitation Standards for employees “Too many incidences of food contamination that lead to illness can be traced to workers failing to wash their hands.”
  • 21. “It takes money to make money”
  • 22. Types of Business Ownership Sole Proprietorship Business owned by one person or family
  • 23. Partnership Business jointly owned by two or more persons
  • 24. Corporation Business recognized as an individual operating as a separate entity
  • 25. Franchise An independently owned business controlled by a corporation
  • 27. Marketing Services and Products How are you going to advertise? Values and Aspirations
  • 28. Marketing & Advertising Video http://link.brightcove.com/services/player/bcpid16824455001?bctid=83858272001
  • 29. “Always place the customer at the center of your strategies.”
  • 30. Train employees to be courteous “The role of common courtesy is often overlooked.” (Rainsford 128)
  • 33. Location “Are there enough people in the area to support your business?” (Casey 35)
  • 34. Naming Your Restaurant Tips Straight forward and descriptive “The name you pick should tell your markets what your restaurant is about, not baffle them.” (Sullivan 47)
  • 35. Distinctive Naming “You still want to stand out from the the crowd.”
  • 37. Pizzeria Business Plan Application
  • 38. Goals of the business Create a friendly & pleasant atmosphere for customers Happy working environment Look/Taste of good pizza & pasta Provide the best possible value to our customers
  • 39. Objectives Attract customers Reach monthly sales
  • 40. Strengths Fast, free delivery Unique recipes Healthy menu options
  • 41. Conclusion Overall, I learned that anyone can start their own business. I will use these ideas if I ever consider opening my own business
  • 42. Class Activity Recognize a restaurant in the area What would you change about it if you owned it? Share with the class
  • 43. Works Cited http://www.allfoodbusiness.com/ http://managementhelp.org/fp_progs/mng_mod/mng_ldr.htm http://www.studygs.net/timman.htm http://www.entrepreneur.com/restaurant/index.html http://www.fabjob.com/restaurantowner.asp http://managementhelp.org/customer/service.htm http://www.goodcustomerservice.org/ http://ezinearticles.com/?All-About-Restaurant-Sanitation&id=561621 http://www.myownbusiness.org/s2/
  • 44. Works Cited Casey, Paul E. Is Self-Employment for You? Seattle, WA: Hara Publishing , 2004.      Print. Fullen, Sharon. Opening A Restaurant . Ocala: Atlantic Publishing Group, 2005.      Print. Lesonsky, Rieva. Start Your Own Business . Illus. John McKinley. Ed. Marla      Markman. Fourth Edition ed. Canada : Entrepreneur Media Inc., 2007. Print. Lynn, Jaquelyn. Start Your Own Restaurant And More . Ed. Jere L. Calmes. Canada      : Entrepreneur Media Inc. , 2006. Print. Magretta, Joan. What Management Is. New York: Cahners Business Information,      Inc., 2002. Print. McGuckin, Frances. Business for Beginners. 2nd ed. Naperville: Sourcebooks,      Inc., 1998. Print.
  • 45. Works Cited Rainsford, Peter. The Restaurant Start-Up Guide: a 12-month plan for      successfully starting a restaurant . Second Edition ed. 1997. Chicago :      Dearborn Trade Publishing , 2001. Flip Kart Books. Web. 23 Nov. 2009. Shock, Patti J. Restaurant Marketing For Owners and Managers . Hoboken: John      Wiley & Sons, Inc. , 2004. Print. Sullivan, Robert. The Small Business Start-Up Guide. 3rd ed. Great Falls:      Information International, 2000. Print. Tiffany, Paul, and Steven D. Peterson. Business Plans for Dummies. Indianapolis:      Wiley Publishing, Inc., 1997. Print. BookTurock, Art. Invent Business Opportunities No One Else Can Imagine . First      Edition ed. Franklin Lakes: Career Press Inc., 2001. Print.

Editor's Notes

  1. I am going to talk about restaurant business and what is involved in starting your own business. http://www.flickr.com/photos/46336007@N00/275443356
  2. http://www.flickr.com/photos/12368550@N06/2110633364
  3. http://www.flickr.com/photos/33586091@N00/82648702
  4. http://www.phoenixvillemagazine.com/Pizza_abc_1207.gif
  5. http://www.flickr.com/photos/84856173@N00/3734360895
  6. People love to eat A person will never be bored when starting a restaurant business You can have fun while starting the business and be creative as you want There are constantly new challenges to face (Casey 28) (Lesonsky) http://www.flickr.com/photos/34514184@N03/4265249477
  7. Clearly define your business ideaAre you willing to commit to the hours and frustrations? Ask lots of questions to small business owners that way you are getting good information and ideas(Magretta 30) (Lynn) http://www.myownbusiness.org/s2/ http://www.zoo-m.com/flickr-storm/
  8. 1. A business plan is a well defined and structured document 2. In order to raise money, a business plan will be shown to bankers, investors, and lenders 3.Without a business plan, you can’t track your success and failures (Sullivan 71) (Rainsford) http://workhomemoney.com/wp-content/uploads/2009/06/business-plan1.bmp
  9. 1. By having a business plan, we can manage the conflict between short-term problems and long-term goals2. It is important to come up with a strategic plan so you know where you want to be in three to five years 3. Risks are important but they are important to come up with just incase they actually happen to your business (Fullen) (McGuckin 20)http://www.myownbusiness.org/s2/ http://www.lowesforpros.com/sites/default/files/LFP0409_ALderton_Build_StrategicPlanning.jpg
  10. Consider income, hours, support level, commitment to family, and personal lifeKnow how to manage your time Set aside time for yourself, family and friends(Shock 92) (Sullivan)http://www.studygs.net/timman.htmhttp://www.flickr.com/photos/37996588780@N01/1620675
  11. Problem solving skills make the business run more effectively Decision making is important Communication is the most critical skill because the way you communicate to people is important (Casey 21) (Magretta) http://managementhelp.org/fp_progs/mng_mod/mng_ldr.htmhttp://www.zoo-m.com/flickr-storm/
  12. 1. Management is a big responsibility!2. By creating a friendly working environment will make the employees want to stay 3. Think about what makes a workplace more motivated?(Rainsford 19) (Magretta)http://managementhelp.org/fp_progs/mng_mod/mng_ldr.htmhttp://www.entrepreneur.com/restaurant/index.htmlhttp://www.flickr.com/photos/73662475@N00/2431359497
  13. One of the most important and most difficult jobs of a manager is managing peopleThere will be times where you have to fire and hire peopleWhen managing people, you should feel happy, confident, and relaxed You have to find ways to trust (Magretta 211) (Turock)http://managementhelp.org/customer/service.htmhttp://www.entrepreneur.com/restaurant/index.htmlhttp://www.flickr.com/photos/77969030@N00/2280504704http://www.flickr.com/photos/16255961@N00/261860810
  14. 1.Time is precious2. Make time for family/ yourself3. While owning a restaurant business, it could take all your time away from your family and yourself if you let it(Lynn 138) (Fullen)http://www.entrepreneur.com/restaurant/index.htmlhttp://www.flickr.com/photos/11121568@N06/2661425133
  15. 1. Knowing your customers is important because you want them to feel welcomed and come back again 2. Make them feel special3. They think you care because you remember what they like(Rainsford138) (Shock) http://www.allfoodbusiness.com/http://www.flickr.com/photos/87585644@N00/390091482
  16. 1. If you know you have your family’s support, it will help you improve emotionally2. Be prepared to be tired3. The dedication to your business can cause exhaustion (Lynn 48) (McGuckin)http://www.allfoodbusiness.com/http://farm3.static.flickr.com/2369/2536115479_768a75eb38.jpg
  17. It is important that the local health department does its job and makes sure the restaurant is well sanitizedWhen dealing with food, customers can get turned down quick if the place is dirtyThe local health department will shut down your business if it does not pass the health inspection(Sullivan 49) (Tiffany)http://ezinearticles.com/?All-About-Restaurant-Sanitation&id=561621http://www.flickr.com/photos/76469853@N00/3972516904
  18. 2. The health department will inspect your facility before issuing your permit3. They will be concerned with food storage, preparation, food display, employee health and cleanliness, equipment, sanitary facilities and maintenance(Turock 47) (Magretta) http://ezinearticles.com/?All-About-Restaurant-Sanitation&id=561621http://www.webstaurantstore.com/images/user-submit/2081530_-HV28VI_XLG.jpg
  19. By placing charts, labels, and place cards in areas where staff will be reminded, reinforces employees on washing their handsSanitation is important because it prevents the spread of avoidable diseasesBy touching your eyes, mouth, ears, nose, hair, or smoking can contaminate food (McGuckin 200) (Casey)http://ezinearticles.com/?All-About-Restaurant-Sanitation&id=561621http://www.flickr.com/photos/38511994@N07/4314530838
  20. This can result in negative cash flow. You don’t want to have more money going out than coming in. You will not get rich overnight.By starting small, is a good way to build wealth (Sullivan 46) (Magretta)http://www.allfoodbusiness.com/http://merchantbusinessalliance.com/images/superstock_1042r-8080.medium.jpg
  21. Easy to start up and have unlimited liabilityDisadvantage: pay out of pocket An example of sole proprietorship business would be my dad’s pizza business. He is the owner and he can be creative and change the menu whenever he wants. (Tiffany 39) (Rainsford)http://www.entrepreneur.com/restaurant/index.htmlhttp://www3.allaroundphilly.com/blogs/pottstown/mercurymuncher/uploaded_images/bravo2-727989.jpg
  22. Easy to start upDisadvantage: all partners are responsible for one another’s decisions Partners can disagree ex: Domenico Dolce & Stefano Gabbana started a clothing company which is now known as Dolce & GabbanaThey advertise through magazines and fashion shows (Sullivan 39) (Fullen) http://www.entrepreneur.com/restaurant/index.htmlhttp://www1.pictures.zimbio.com/img/47bc/olivia/965l.jpg
  23. 20% of all US businesses They can buy and sell property Sue and be suedAdvantage: Limited liability (limits your loses if the business fails)5. ex: Wal Mart is a corporation 6. Wal Mart advertises through commercials, radio, magazines (Lynn 67) (Shock) http://www.entrepreneur.com/restaurant/index.htmlhttp://operationitch.files.wordpress.com/2008/12/walmart.jpg
  24. Brand familiarity & many expenses are paid for by corporate officesProvides training and advertising Disadvantage: its harder to change the menu Ex: McDonalds is a franchise. Anyone can own it if they have what it takesMcDonalds advertises through commercials and radio (Casey 47) (Lynn)http://www.entrepreneur.com/restaurant/index.htmlhttp://www.flickr.com/photos/29231115@N00/234974207
  25. 1. Price is a major marketing concern2. While deciding on prices for the menu, make sure that it will cover the costs3. Consider the local competition when pricing your menu(Casey 69) (Lesonsky)http://www.allfoodbusiness.com/http://www.flickr.com/photos/65883307@N00/518329490
  26. 1. Promotions, ads, tv, magazines, business cards 2. Anything to put business out there & attract customers (Rainsford 178) (Turock)http://www.allfoodbusiness.com/http://www.flickr.com/photos/7105595@N05/2278115499
  27. Who will you be selling to?Target Markets: downtown community, tourists, young adultsKeep up with trends (Rainsford 26) (Lynn)http://www.fabjob.com/restaurantowner.asphttp://www.flickr.com/photos/64097751@N00/1135876473
  28. 1.Customer service is key to a successful business 2. Communication is important because it is good to speak in a professional way and have a positive tone3. Negative emotions will make the customer not feel welcomed to come back(Shock 96) (Shock)http://www.goodcustomerservice.org/http://www.flickr.com/photos/27476883@N05/4073009639
  29. If people do not see your restaurant or have a hard time finding it, you can loose business because then customers will not know where to find the place2. Make sure name display is out front 3. it makes a difference when a restaurant is well kept on the outside because then customers will be attracted more(Casey 35) (Shock)http://www.fabjob.com/restaurantowner.asphttp://www.flickr.com/photos/28801512@N00/2318734806
  30. Location is importantDepending on what type of restaurant you plan to open, where is the perfect location?3. Where do you want to locate because you want to make sure your restaurant is in a good area where people are willing to spend money and buy your food4. Good population =good money(Lynn 35) (Casey)http://www.entrepreneur.com/restaurant/index.htmlhttp://www.flickr.com/photos/87793853@N00/3450508841
  31. 1. This is an important task2. Naming is important because it is a part of advertising3. It could reflect a theme4.You can name it after your origin of the cuisine 5. Adding a personal meaning6. Historical meaningEx: Sullivan’s Steakhouse-an upscale dining experience(Sullivan 47)(Margretta) http://www.naperville-il-restaurants.com/images/sullivans-steakhouse-naperville-il.jpg
  32. 1. What impression will it leave on the customers2. Think of a name that will attract more customers3. Good restaurant names are easy to remember and spell ex: TGI Friday’s is a distinctive name because everyone knows about it(Casey 45) (Fullen) http://www.flickr.com/photos/14009830@N04/4119815548
  33. A job description is extremely valuable. It helps make clear what the job involves and its responsibilitiesJob descriptions show a clear understanding of responsibility and what is expected(Casey 116)http://www.virtualrestaurant.com/Merchant2/graphics/00000001/romanuals_jobdescription.gifhttp://staffaccountantjobdescription.com/images/staff_accountant_job_description.JPG
  34. 1.For my application, I made a business plan of a restaurant that I would prepare to open. 2. My business plan includes: my goals for the restaurant 3. Who I am targeting to 4. How much money I will need for the start up 5. Strengths/weaknesses http://www.flickr.com/photos/28607670@N00/4293978363http://www.flickr.com/photos/51035614490@N01/351284813
  35. It is important that I make goals for my business so I can achieve them and make my business successful I want to make my employees feel comfortable I care about my customers and want them to feel welcomed back http://alltopmovies.net/wp-content/uploads/2009/06/restaurant.jpg
  36. I am going to attract customers by hosting a grand opening, making ads, and give out free samplesI hope to reach monthly sales by writing down goals and targets http://www.flickr.com/photos/48889116659@N01/3405590401
  37. Our unique recipes consist of hand-tossed dough with secret sauce that makes the customers return We have healthy menu options such as whole-wheat dough, salads, and wraps http://www.flickr.com/photos/91218927@N00/4359991444http://media.photobucket.com/image/pizza/summertimebby13/pizza.jpg
  38. http://www.flickr.com/photos/95572727@N00/3838460593
  39. http://www.lander.edu/mathcis/faculty/MathCISImages/Laura_Lander_SMART_Classroom.jpg