ICARUS-Meeting #19 | 5th co:op partner meeting - Õnne Mets: Social tagging: Case studies of British Library and National Archives of UK

ICARUS - International Centre for Archival Research
ICARUS - International Centre for Archival ResearchICARUS - International Centre for Archival Research
Social tagging:
British Library and
National Archives of UK
Õnne Mets
University of Milano-Bicocca,
Dept. of Sociology and Social Research
ICARUS meeting. Tartu, 30.05.2017
Dr. Marco Gui, University of Milano-
Bicocca
Prof. David Lamas, Tallinn University
Background
• National Library of Estonia, 1997-2017
• Librarian
• Project manager, EU communication
• Head of PR dept.
• eBooks on Demand (EOD) Library Network
Outline
• Catalogues
• Explore, BL
• Archives and Manuscripts, BL
• Discovery, TNA
• Conditions
• Results
• 8 considerations
• Flickr
• BL
• TNA
Catalogue interfaces (1/3)
Explore, BL Archives and
Manuscripts, BL
Discovery, TNA
Content Records Records Records
View items Mostly on site Mostly on site Download with
registration of e-mail
(some free)
Collection size 70 mln ? 32 mln*
Existing
metadata
Yes Yes Yes
API No No No
Social tagging
since
Nov 2008 Jan 2012 Oct 2012
YourArchives
wiki 2007-
2012
Catalogue interfaces (2/3)
Explore, BL Archives and
Manuscripts, BL
Discovery, TNA
Tagging
authorisation
Sign in;
only available to
readers registered
in person, and to
document supply
customers
(frequent users,
purchasing >100
documents a year)
Sign in;
only available to
readers registered
in person, and to
document supply
customers
(frequent users,
purchasing >100
documents a year)
Sign in;
Online registration,
available to anyone,
providing reader’s
ticket nr is optional
Tags instantly
published
Yes Yes Yes
Deletion of
tags
The user,
library
The user,
library
The user,
library
Suggestions Report Catalogue
Error form
Report Catalogue
Error form
Flag inappropriate
tags
Catalogue interfaces (3/3)
Explore, BL Archives and
Manuscripts, BL
Discovery, TNA
Representa-
tion of tags
In record;
Tab ‘Tag’: by most
recent & most
popular;
Option to see only
own tags
In record;
Tab ‘Tag’: by most
recent & most
popular;
Option to see only
own tags
In record;
Tab ‘Tags’:
Alfabetically, by most
popular & most
recent
Instructions
for users
In record: what is a
tag, suggest
correction.
Tab 'Tag'
(throughout
navigation): help
articles
In record: what is a
tag, suggest
correction.
Tab 'Tag'
(throughout
navigation): help
articles
In record: sign
in/register.
Tab 'Tag' (opening
page): help article.
Separator comma comma Simply enter a tag and
click 'submit'. You can
add as many tags as
you like.
Flickr (1/2)
BL TNA
Content Images from public
domain books
Images
View items Low res. + link to
buy high res.
Low res. + link to
buy high res.
Collection size 1 mln 20K
Existing
metadata
No (but book data) Yes
API Yes Yes
Tagging since 2013 2013
Tagging
authorisation
Online registration
Tags instantly
published
Yes
Flickr (2/2)
BL TNA
Deletion of
tags
The user,
account owner
Suggest
correction
No
Representa-
tion of tags
‘?’: short description and link to some
more information.
Instructions
for users
Separator Separate single word tags with spaces
and add phrases in quotes.
Period of observation in months
0
20
40
60
80
100
120
Explore Archives and
Man.
Discovery* BL Flickr TNA Flickr
Results. Taggers
Explore, 780
Archives and
Man., 87
Discovery,
17733
BL Flickr, 496
TNA Flickr,
194
Users per year
0
20
40
60
80
100
120
140
160
180
200
2009 2010 2011 2012 2013 2014 2015 2016
Explore
Archives and
Manuscripts
EOD Search
Results. Total tags
Explore, 7939 Archives and
Man., 621
Discovery, 51990
BL Flickr, 540446
TNA Flickr,
141603
Social tags on the platform
Explore, 7939 Archives and
Man., 621
Discovery,
44184
BL Flickr, 310818
TNA Flickr, 4993
Top taggers
Absolute number of people
Percentage of
total taggers
0
2
4
6
8
10
12
14
16
18
Explore Archives and
Manuscripts
Discovery BL Flickr TNA Flickr
Attributed >=2% of
total tags
Attributed >=2% of
total unique tags
Tagged >=1% of
total tagged items
0
2
4
6
8
10
12
14
16
Explore Archives and
Manuscripts
Discovery BL Flickr TNA Flickr
Return dates per user in avg
0% 10% 20% 30% 40% 50% 60% 70% 80%
1-7 days
8-60 days
2-12 months
1-4 years
EOD Search
Archives and
Manuscripts
Explore
Tags per user (median)*
*Institutional
accounts excluded
0
1
2
3
4
5
6
Total tags per
person
Unique tags per
person
Tagged items
per person
Explore
Archives and Manuscripts
Discovery
BL Flickr
TNA Flickr
total tags, sd= unique tags, sd= items, sd=
Explore 43 8 34
Arch. and Man. 1 3 35
Discovery 18 10 10
BL Flickr 6386 842 5067
TNA Flickr 106 63 40
Correlations
0
0.2
0.4
0.6
0.8
1
Total and
unique tags
Total tags
and tagged
items
Unique tags
and tagged
items
Explore
Archives and Manuscripts
Discovery
BL Flickr
TNA Flickr
Taggers per item
• 1 item got mostly 1 tag by 1 person
• Maximum:
• Archives and Manuscripts: 0 records tagged by at least 2
people.
• Explore: 4 people (one occasion)
• BL Flickr: 5 people (18 occasions)
• TNA Flickr: 8 people per item
• Discovery: 104 people per record in maximum (one occasion;
100 people per record once; 80 people per record once etc.).
Top tags. Explore
Tags attributed most in total Tags attributed by most people
>=1% of total tags >=1% of total users
silent cinema dissertation
business directory >=0,51% of total users <=0,77%
war of 1812 fantasy fiction
telecommunications industry
guide history
this read
anarchist newspapers &
periodicals (english language) to read
propaganda 2013 exhibition biography
construction check
renewable energy industry
guide music
1
business, directory
darwin
literature
psychology
thesis
Top tags. Archives and Manuscripts
>=1% of total tags
All tags attributed by at
least 2 people
sialkot john
gujranwala - 1
sargodha
sialkot - book
jhang
lyallpur
gujrat
faislabad
sahiwal-1
sialkot - 1
trade unions
west punjab
auditor notes
jenny
miscpoems
sialkot - map
war of 1812
Top tags. Discovery
>=0,46% of total tags <=-0,93% >=1% of total users
a level - korean war grandad
a level - chartism 0,24-0,92% of total users
movcon grandfather
cycle dad
haiti list father
ww1
great uncle
Top tags.
BL Flickr
Tags attributed most in Tags attributed by most
>=1% of total tags >=4,23% of total users
map map
georefphase2 portrait
togeoref church
rotate90 bird
hasgeoref london
wp:bookspage=geography castle
geo:continent=europe river
coatofarms dog
portrait boat
colorful horse
colourful ship
people woman
lettert cathedral
>=0,43% of total tags <=0,87 bridge
wp:bookspage=synopticinde
xusa letter
rotate270 man
geo:country=uk egypt
geo:country=unitedkingdom split
music geology
fauna child
lettera children
letteri fish
wp:bookspage=synopticinde
xukandireland scotland
georefphase1 world
wp:bookspage=synopticinde
xfrance africa
geo:state=england birds
Top tags. TNA Flickr
Tags attributed most in total Tags attributed by most people
>=1% of total tags >3% users
thenationalarchivesuk woman
tna:departmentreference=co horse
tna:seriesreference=co1069 railway
tna:divisionreference=cod32 road
africathroughalens school
asiathroughalens street
asia
tna:subseriesreference=co1069ss1
etc.
Take-aways
• Enable and instruct
1. Enable tagging for everyone upon online registration
2. Make sure that instructions can be found when landing
directly on the record
3. Adjust syntax, if needed
• Advance and reflect
4. Provide personal tagging option
5. Empower users with APIs
6. Consider displaying tags attributed by most people
• Monitor and maintain
7. Record time
8. Detect relevant contributors quickly before they leave.
Thank you!
o.mets@campus.unimib.it
onne.mets@gmail.com
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ICARUS-Meeting #19 | 5th co:op partner meeting - Õnne Mets: Social tagging: Case studies of British Library and National Archives of UK

  • 1. Social tagging: British Library and National Archives of UK Õnne Mets University of Milano-Bicocca, Dept. of Sociology and Social Research ICARUS meeting. Tartu, 30.05.2017 Dr. Marco Gui, University of Milano- Bicocca Prof. David Lamas, Tallinn University
  • 2. Background • National Library of Estonia, 1997-2017 • Librarian • Project manager, EU communication • Head of PR dept. • eBooks on Demand (EOD) Library Network
  • 3. Outline • Catalogues • Explore, BL • Archives and Manuscripts, BL • Discovery, TNA • Conditions • Results • 8 considerations • Flickr • BL • TNA
  • 4. Catalogue interfaces (1/3) Explore, BL Archives and Manuscripts, BL Discovery, TNA Content Records Records Records View items Mostly on site Mostly on site Download with registration of e-mail (some free) Collection size 70 mln ? 32 mln* Existing metadata Yes Yes Yes API No No No Social tagging since Nov 2008 Jan 2012 Oct 2012 YourArchives wiki 2007- 2012
  • 5. Catalogue interfaces (2/3) Explore, BL Archives and Manuscripts, BL Discovery, TNA Tagging authorisation Sign in; only available to readers registered in person, and to document supply customers (frequent users, purchasing >100 documents a year) Sign in; only available to readers registered in person, and to document supply customers (frequent users, purchasing >100 documents a year) Sign in; Online registration, available to anyone, providing reader’s ticket nr is optional Tags instantly published Yes Yes Yes Deletion of tags The user, library The user, library The user, library Suggestions Report Catalogue Error form Report Catalogue Error form Flag inappropriate tags
  • 6. Catalogue interfaces (3/3) Explore, BL Archives and Manuscripts, BL Discovery, TNA Representa- tion of tags In record; Tab ‘Tag’: by most recent & most popular; Option to see only own tags In record; Tab ‘Tag’: by most recent & most popular; Option to see only own tags In record; Tab ‘Tags’: Alfabetically, by most popular & most recent Instructions for users In record: what is a tag, suggest correction. Tab 'Tag' (throughout navigation): help articles In record: what is a tag, suggest correction. Tab 'Tag' (throughout navigation): help articles In record: sign in/register. Tab 'Tag' (opening page): help article. Separator comma comma Simply enter a tag and click 'submit'. You can add as many tags as you like.
  • 7. Flickr (1/2) BL TNA Content Images from public domain books Images View items Low res. + link to buy high res. Low res. + link to buy high res. Collection size 1 mln 20K Existing metadata No (but book data) Yes API Yes Yes Tagging since 2013 2013 Tagging authorisation Online registration Tags instantly published Yes
  • 8. Flickr (2/2) BL TNA Deletion of tags The user, account owner Suggest correction No Representa- tion of tags ‘?’: short description and link to some more information. Instructions for users Separator Separate single word tags with spaces and add phrases in quotes.
  • 9. Period of observation in months 0 20 40 60 80 100 120 Explore Archives and Man. Discovery* BL Flickr TNA Flickr
  • 10. Results. Taggers Explore, 780 Archives and Man., 87 Discovery, 17733 BL Flickr, 496 TNA Flickr, 194
  • 11. Users per year 0 20 40 60 80 100 120 140 160 180 200 2009 2010 2011 2012 2013 2014 2015 2016 Explore Archives and Manuscripts EOD Search
  • 12. Results. Total tags Explore, 7939 Archives and Man., 621 Discovery, 51990 BL Flickr, 540446 TNA Flickr, 141603
  • 13. Social tags on the platform Explore, 7939 Archives and Man., 621 Discovery, 44184 BL Flickr, 310818 TNA Flickr, 4993
  • 14. Top taggers Absolute number of people Percentage of total taggers 0 2 4 6 8 10 12 14 16 18 Explore Archives and Manuscripts Discovery BL Flickr TNA Flickr Attributed >=2% of total tags Attributed >=2% of total unique tags Tagged >=1% of total tagged items 0 2 4 6 8 10 12 14 16 Explore Archives and Manuscripts Discovery BL Flickr TNA Flickr
  • 15. Return dates per user in avg 0% 10% 20% 30% 40% 50% 60% 70% 80% 1-7 days 8-60 days 2-12 months 1-4 years EOD Search Archives and Manuscripts Explore
  • 16. Tags per user (median)* *Institutional accounts excluded 0 1 2 3 4 5 6 Total tags per person Unique tags per person Tagged items per person Explore Archives and Manuscripts Discovery BL Flickr TNA Flickr total tags, sd= unique tags, sd= items, sd= Explore 43 8 34 Arch. and Man. 1 3 35 Discovery 18 10 10 BL Flickr 6386 842 5067 TNA Flickr 106 63 40
  • 17. Correlations 0 0.2 0.4 0.6 0.8 1 Total and unique tags Total tags and tagged items Unique tags and tagged items Explore Archives and Manuscripts Discovery BL Flickr TNA Flickr
  • 18. Taggers per item • 1 item got mostly 1 tag by 1 person • Maximum: • Archives and Manuscripts: 0 records tagged by at least 2 people. • Explore: 4 people (one occasion) • BL Flickr: 5 people (18 occasions) • TNA Flickr: 8 people per item • Discovery: 104 people per record in maximum (one occasion; 100 people per record once; 80 people per record once etc.).
  • 19. Top tags. Explore Tags attributed most in total Tags attributed by most people >=1% of total tags >=1% of total users silent cinema dissertation business directory >=0,51% of total users <=0,77% war of 1812 fantasy fiction telecommunications industry guide history this read anarchist newspapers & periodicals (english language) to read propaganda 2013 exhibition biography construction check renewable energy industry guide music 1 business, directory darwin literature psychology thesis
  • 20. Top tags. Archives and Manuscripts >=1% of total tags All tags attributed by at least 2 people sialkot john gujranwala - 1 sargodha sialkot - book jhang lyallpur gujrat faislabad sahiwal-1 sialkot - 1 trade unions west punjab auditor notes jenny miscpoems sialkot - map war of 1812
  • 21. Top tags. Discovery >=0,46% of total tags <=-0,93% >=1% of total users a level - korean war grandad a level - chartism 0,24-0,92% of total users movcon grandfather cycle dad haiti list father ww1 great uncle
  • 22. Top tags. BL Flickr Tags attributed most in Tags attributed by most >=1% of total tags >=4,23% of total users map map georefphase2 portrait togeoref church rotate90 bird hasgeoref london wp:bookspage=geography castle geo:continent=europe river coatofarms dog portrait boat colorful horse colourful ship people woman lettert cathedral >=0,43% of total tags <=0,87 bridge wp:bookspage=synopticinde xusa letter rotate270 man geo:country=uk egypt geo:country=unitedkingdom split music geology fauna child lettera children letteri fish wp:bookspage=synopticinde xukandireland scotland georefphase1 world wp:bookspage=synopticinde xfrance africa geo:state=england birds
  • 23. Top tags. TNA Flickr Tags attributed most in total Tags attributed by most people >=1% of total tags >3% users thenationalarchivesuk woman tna:departmentreference=co horse tna:seriesreference=co1069 railway tna:divisionreference=cod32 road africathroughalens school asiathroughalens street asia tna:subseriesreference=co1069ss1 etc.
  • 24. Take-aways • Enable and instruct 1. Enable tagging for everyone upon online registration 2. Make sure that instructions can be found when landing directly on the record 3. Adjust syntax, if needed • Advance and reflect 4. Provide personal tagging option 5. Empower users with APIs 6. Consider displaying tags attributed by most people • Monitor and maintain 7. Record time 8. Detect relevant contributors quickly before they leave.

Hinweis der Redaktion

  1. Relevance: Is crowdsourced content trust worthy? Does it affect the reputation of the organisation? Lack of time to take insights