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- 2. “ in theory, theory and practice are the same, in practice they aren ’ t ” SANTA FE INSTITUTE for research into complex systems
- 3. We need to save real carbon, not virtual carbon
- 4. “ designers seldom get feedback, and only notice problems when asked to investigate a failure ” ALASTAIR BLYTH CRISP Commission 00/02
- 7. Don ’ t procure what you can ’ t manage (Unfortunately, regulations are making things more complicated: will they work well in use?)
- 8. How fast can we improve, if we have been blind to outcomes?