3. Fundraising: What’s that?
How fundraising developed
Sources of income diversified
Donor relationships grew
International contacts and relationships increased
FR became a priority activity
4. Trying to keep it together
The challenge we were facing
Getting accurate information
Disparate, unconsolidated data
Incomplete donor histories
Insufficient detail on approaches and applications
Difficulty in keeping hold of it all
5. Starting over
Decision
To create a bespoke database, as an integral tool
in an effective fundraising strategy for the Rory
Peck Trust
New database would be dedicated to streamlining
our fundraising in the first instance, with the
possibility to extend its use to the other areas of
our work at a later stage
6. Making it personal
How we approached and implemented
Salesforce as our fundraising tool
Designing the specifications with Sho-Net
Needs analysis
Organisations
Contacts
FR opportunities
Reporting
Dashboard
12. Working with it
How we are now using Salesforce – and the
benefits
Fund-raising operation streamlined
Access
Managing donor relationships
Providing information
External relations
Consistency
13. What we’ve learnt
Accurate input and adhering to protocol
Behavioural changes as well as performance
change
Management of database