SlideShare a Scribd company logo
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Adam Hocek
President & CTO
(646) 491-7951
ahocek@broadstrokesinc.com
Don Steinaker
VP Business Development
(646) 491-7952
don.steinaker@broadstrokesinc.com
Extremely clear
Very clear
Moderately clear
Slightly clear
Not clear at all
How clear is that?
www.twexxt.com
...the powerful tool to send surveys
and get instant feedback
...by just texting
Customer Feedback
@ speed of now
(845)
432-
5483
<
Whichof the folllowing would
you like in return for taking
a survey? Reply (1)nothing
(2)knowing the results
(3)coupon or voucher
Have you used promtoional
coupons when purchasing
products on the Internet?
Reply with a Yes or No.
Scan Participate Observe
no mobile
smart
cell
World Mobile Phones
(in use)
no mobile
smart
cell
44%
24%
70%
6%
56%
9%
US Mobile Phones
(in use)
 Over 91% of all people on earth have a mobile phone1
 56% of mobile users own a smart phone1
 98% of SMS messages are opened with 83% of them opened within 3
minutes of receipt1
 Brands using SMS successfully reach 95 percent of smartphone and non-
smartphone users2
1. Pew Internet: Mobile 9-18-13
2. GoMoNews.com
Mobile Market
US consumers were found to use their mobile devices commercially mostly for:
restaurants & cafes (19%), other services (19%), financial
(15%), clothing (8.7%), convenience stores (5.6%), and so on.
Brands using SMS successfully reach 95
percent of smartphone and non-smartphone
users. (Source: GoMoNews.com)
Resolve Customer
Concerns on the Fly
Rich Infographics – over
time, location, and other
customer-business analytics
Investor Service Provider Other
Q
1
Q
2
Q
3
Q
4
Q
5
Q
6
Q
9
Q
7
Q8
Q9
Startup
funding stage
assistance?
contact
business stage
connect?
connect?
contact
services?
Number of Questions
Max: 7
Min: 2
Extremely clear
Very clear
Moderately clear
Slightly clear
Not clear at all
Extremely clear
Very clear
Moderately clear
Slightly clear
Not clear at all
(845)
432-
5483
<
Whichof the folllowing would
you like in return for taking
a survey? Reply (1)nothing
(2)knowing the results
(3)coupon or voucher
Have you used promtoional
coupons when purchasing
products on the Internet?
Reply with a Yes or No.
Scan Participate Observe
(845) 432-5483<
(845) 432-5483<
(845)
432-
5483
<
Whichof the folllowing would
you like in return for taking a
survey? Reply (1)nothing
(2)knowing the results
(3)coupon or voucher
Have you used promtoional
coupons when purchasing
products on the Internet?
Reply with a Yes or No.
(845)
432-
5483
<
Whichof the folllowing would
you like in return for taking
a survey? Reply (1)nothing
(2)knowing the results
(3)coupon or voucher
Have you used promtoional
coupons when purchasing
products on the Internet?
Reply with a Yes or No.
(845) 432-5483

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Send & Recieve Surveys By Texting

  • 1. Adam Hocek President & CTO (646) 491-7951 ahocek@broadstrokesinc.com Don Steinaker VP Business Development (646) 491-7952 don.steinaker@broadstrokesinc.com Extremely clear Very clear Moderately clear Slightly clear Not clear at all How clear is that? www.twexxt.com ...the powerful tool to send surveys and get instant feedback ...by just texting
  • 2. Customer Feedback @ speed of now (845) 432- 5483 < Whichof the folllowing would you like in return for taking a survey? Reply (1)nothing (2)knowing the results (3)coupon or voucher Have you used promtoional coupons when purchasing products on the Internet? Reply with a Yes or No. Scan Participate Observe
  • 3. no mobile smart cell World Mobile Phones (in use) no mobile smart cell 44% 24% 70% 6% 56% 9% US Mobile Phones (in use)  Over 91% of all people on earth have a mobile phone1  56% of mobile users own a smart phone1  98% of SMS messages are opened with 83% of them opened within 3 minutes of receipt1  Brands using SMS successfully reach 95 percent of smartphone and non- smartphone users2 1. Pew Internet: Mobile 9-18-13 2. GoMoNews.com Mobile Market
  • 4. US consumers were found to use their mobile devices commercially mostly for: restaurants & cafes (19%), other services (19%), financial (15%), clothing (8.7%), convenience stores (5.6%), and so on. Brands using SMS successfully reach 95 percent of smartphone and non-smartphone users. (Source: GoMoNews.com) Resolve Customer Concerns on the Fly Rich Infographics – over time, location, and other customer-business analytics
  • 5. Investor Service Provider Other Q 1 Q 2 Q 3 Q 4 Q 5 Q 6 Q 9 Q 7 Q8 Q9 Startup funding stage assistance? contact business stage connect? connect? contact services? Number of Questions Max: 7 Min: 2
  • 6. Extremely clear Very clear Moderately clear Slightly clear Not clear at all
  • 7. Extremely clear Very clear Moderately clear Slightly clear Not clear at all (845) 432- 5483 < Whichof the folllowing would you like in return for taking a survey? Reply (1)nothing (2)knowing the results (3)coupon or voucher Have you used promtoional coupons when purchasing products on the Internet? Reply with a Yes or No. Scan Participate Observe
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