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ARENA - Prof Hernan Huwyler - Debate Is Machine Learning Mature Enough?

  1. Debate Is Machine Learning Mature Enough to Successfully Implement in Financial Institutions Hernan Huwyler
  2. Prerequisites for implementing machine learning • Business case with individual processes to automatize • Hardware to support extensive computations • Known business rules to develop the learning • Abundant normalized quality data with correct labels and noise-free dataset to train • Structured documents and forms to extract data • Technical staff capabilities to create and maintain models • Security control protocols and data governance policies • Decisions are based on data • Culture to promote innovation and experimentation
  3. Prerequisites for implementing machine learning Input • Collection • Validation • Cleansing • Validation Training • Labelling • Training • Tuning • Scoring Deployment • Scaling • Testing • Tuning • Versioning Execution • Setting • Training • Validation • Monitoring Code • Scripts • Artifacts Data sources • Training • Metadata Configuration • Automatic retraining • Continuous delivery
  4. Tips before implementing machine learning • Clear strategy and cases to monetize data • Set measurable goals to reduce costs or increase revenue • Align the requirements with the business and IT • Involve data owners and subject matter experts in sales, marketing, finance, human resources and operations • Use an agile approach with pilots • Have a data cleansing project before testing • Communicate to users how to use the insights provided by machine learning • Invest in technical skills • Learn from deviations between model predictions versus actual outputs
  5. Requirements for planning • Data integrity of the input data > acceptable cost and quality of data by internal and external providers • Model accuracy and performance > acceptable level of noise by developers • Quality evaluation > acceptable validations of outputs by testers and assurance specialists • Process flexibility > acceptable level of interactions, updates, skills, and scalability by stakeholders • Customer expectations > acceptable adoption and decision-making by users
  6. Potential risk events • Missing or inaccurate data to develop training or scale • Unacceptable false positives and negatives ratios • Slow or partial adoption of machine learning developments • Insights not actionable for users • Behaviors and decisions are not impacted • Constant model adjustments • Compliance breaches (particularly in using personal data) • Potential customers discrimination • Data invisibles exclusion • Unpredictable requirements changes
  7. Let´s connect /in/hernanwyler hewyler
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