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Jon Boyes
Employability and Graduate Development
HR SPOT
www.hrspot.co.in | www.onlinehrspot.com
Kolkata | Bhubaneswar | Online
Best HR Practice Award
Best HR Practice Award
Best HR Practice Award
Special Achievement Award
Star Greenbelt of East (Six Sigma)
Best HR Professional Award
HR Champion Award
AWARDS & ACCOLADES
ISO 9001:2015 Certified Company
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HUMAN RESOURCE MANAGEMENT
HR ANALYTICS
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HR Analytics
Introduction to
HR Analytics
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Tools
Unstructured
Data
Structured
Data
Reporting
Findings
Actionable
Insights
Big Data
Analytics
ANALYTICAL TOOLS
DATA VISUALISATION
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
o Excel
o Power BI
o Python
o R Tools
o Tableau
o SPSS
Tools
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HR Analytics
Importance of
HR Analytics
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
• Respond to business in advance through predictive analytics for Human Resources
• Improve Organizational Performance through high quality talent related decisions
• Optimize talent supply chain & increase ROI on talent
• Serving as a source of competitive advantage for Organizations
• Successful Execution of business strategy
Objective of Human Resource Analytics
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Quantitative Qualitative
• Collects and analyses numerical
data in a descriptive or inferential
manner.
• Uses: Describe groups, compare
results, identify trends or
commonalities
• Examples : Charts and graphs,
statistical measures, regression
analysis.
• Collects attitudes, opinions and
feelings.
• Uses: Identify strength and
weaknesses, generate ideas,
determine preferences.
• Examples : Focus groups, in-depth
interviews, questionnaires
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Basic Developing Defined Advanced Leading
HR Analytics
not used
HR Analytics used on
ad-hoc basis to
improve operations
Production of
periodical analysis
used by
management
In addition to
periodical
analysis
management uses
data to test some
hypothesis
Sophisticated
Predictive
Modelling Used
How many
people
Who left? Did the right
people leave?
Who is at the risk
of leaving?
Who should we
hire?
Attrition Row
level data
Planned / Unplanned
by Segment /
Department / Tenure/
etc
Attrition
Performance
Ratio by Segment
/ Department /
Manager
Unplanned Top
Performer
Attrition Risk by
Department
Attrition Risk
Profile by New
Hire Candidate
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
No Context, No Value
Intro to HR Metrics and Workforce Analytics
Measures or Metrics, without analysis, have no true value and in some
instances can be dangerous
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HR Analytics
Measurement Oriented Analysis
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Business Impact Of HR
THE EMPLOYEE CUSTOMER_PROFIL_CHAIN
This is the model we use today. The rectangles represents survey information, the ovals, hard data.
The measurements in gray are those we collect & distribute in the form of the Sears Total
Performance Indicators.
5 UNIT INCREASE IN
EMPLOYEE ATTITUDE
A COMPELLING PLACE TO SHOP A COMPELLING PLACE TO INVESTA COMPELLING PLACE TO WORK
Attitude
about the
job
Attitude
about the
company
Employee
Behavior
Employee
retention
Merchandise
Value
Service
Helpfulness
Customer
recommendations
Customer
impression
Customer
retention
Return on assets
operating
margin revenue
growth
1.3 UNIT INCREASE IN
CUSTOMER IMPRESSION
0.5% INCREASE IN
REVENUE GROWTH
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
R
HR
Metrics and Analytics
Reporting
WF
Metrics and Analytics
Strategic WF
AnalyticsCEO and BOD Business Impact
HR Leaders
Executives and
Line Managers
Talent
Optimization
HR Staff
And
Leaders
HR
Staff
and
Leaders
Practice
Efficiency &
Effectiveness
Operat-
ional
Requirements
Audience Purpose
Human
Capital
Mgmt.
Human
Resource
Mgmt.
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
• Employee surveys
• Better hiring practices
• Decreased retention
• Task automation
• Process improvement
• Improved employee experience
• More productive workforce
• Improved workforce planning
Benefits
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
• Employee surveys
• Attendance records
• Multi-rater reviews
• Salary and promotion history
• Employee work history
• Demographic data
• Personality/temperament data
• Recruitment process
• Employee databases
HR Data Points
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
• Finding people with the right skillset to gather, manage, and
report on the data
• Data cleansing
• Data quality
• Too much data to parse or not knowing what data is most
important
• Data privacy and compliance
• Proving its worth to executive leadership
• Tying actions and insight to ROI
• Identifying the best HR technologies to keep track of the data
Challenges
www.hrspot.co.in/www.onlinehrspot.com
Registered Office | 146 Bacharpara Road
No-2, Thakurpukur
Kolkata, West Bengal-700063
Kolkata | Bhubaneswar | Online
 +91-8335844414 | +91-8479908067
 knowledge@hrspot.co.in | campus@hrspot.co.in

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Hr analytics introduction-v1

  • 1. Jon Boyes Employability and Graduate Development HR SPOT www.hrspot.co.in | www.onlinehrspot.com Kolkata | Bhubaneswar | Online Best HR Practice Award Best HR Practice Award Best HR Practice Award Special Achievement Award Star Greenbelt of East (Six Sigma) Best HR Professional Award HR Champion Award AWARDS & ACCOLADES ISO 9001:2015 Certified Company
  • 2. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics HUMAN RESOURCE MANAGEMENT HR ANALYTICS
  • 3. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics HR Analytics Introduction to HR Analytics
  • 4. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Tools Unstructured Data Structured Data Reporting Findings Actionable Insights Big Data Analytics ANALYTICAL TOOLS DATA VISUALISATION
  • 5. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics o Excel o Power BI o Python o R Tools o Tableau o SPSS Tools
  • 6. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics HR Analytics Importance of HR Analytics
  • 7. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics • Respond to business in advance through predictive analytics for Human Resources • Improve Organizational Performance through high quality talent related decisions • Optimize talent supply chain & increase ROI on talent • Serving as a source of competitive advantage for Organizations • Successful Execution of business strategy Objective of Human Resource Analytics
  • 8. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Quantitative Qualitative • Collects and analyses numerical data in a descriptive or inferential manner. • Uses: Describe groups, compare results, identify trends or commonalities • Examples : Charts and graphs, statistical measures, regression analysis. • Collects attitudes, opinions and feelings. • Uses: Identify strength and weaknesses, generate ideas, determine preferences. • Examples : Focus groups, in-depth interviews, questionnaires
  • 9. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Basic Developing Defined Advanced Leading HR Analytics not used HR Analytics used on ad-hoc basis to improve operations Production of periodical analysis used by management In addition to periodical analysis management uses data to test some hypothesis Sophisticated Predictive Modelling Used How many people Who left? Did the right people leave? Who is at the risk of leaving? Who should we hire? Attrition Row level data Planned / Unplanned by Segment / Department / Tenure/ etc Attrition Performance Ratio by Segment / Department / Manager Unplanned Top Performer Attrition Risk by Department Attrition Risk Profile by New Hire Candidate
  • 10. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics No Context, No Value Intro to HR Metrics and Workforce Analytics Measures or Metrics, without analysis, have no true value and in some instances can be dangerous
  • 11. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics HR Analytics Measurement Oriented Analysis
  • 12. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics Business Impact Of HR THE EMPLOYEE CUSTOMER_PROFIL_CHAIN This is the model we use today. The rectangles represents survey information, the ovals, hard data. The measurements in gray are those we collect & distribute in the form of the Sears Total Performance Indicators. 5 UNIT INCREASE IN EMPLOYEE ATTITUDE A COMPELLING PLACE TO SHOP A COMPELLING PLACE TO INVESTA COMPELLING PLACE TO WORK Attitude about the job Attitude about the company Employee Behavior Employee retention Merchandise Value Service Helpfulness Customer recommendations Customer impression Customer retention Return on assets operating margin revenue growth 1.3 UNIT INCREASE IN CUSTOMER IMPRESSION 0.5% INCREASE IN REVENUE GROWTH
  • 13. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics R HR Metrics and Analytics Reporting WF Metrics and Analytics Strategic WF AnalyticsCEO and BOD Business Impact HR Leaders Executives and Line Managers Talent Optimization HR Staff And Leaders HR Staff and Leaders Practice Efficiency & Effectiveness Operat- ional Requirements Audience Purpose Human Capital Mgmt. Human Resource Mgmt.
  • 14. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics • Employee surveys • Better hiring practices • Decreased retention • Task automation • Process improvement • Improved employee experience • More productive workforce • Improved workforce planning Benefits
  • 15. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics • Employee surveys • Attendance records • Multi-rater reviews • Salary and promotion history • Employee work history • Demographic data • Personality/temperament data • Recruitment process • Employee databases HR Data Points
  • 16. www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards HR Analytics • Finding people with the right skillset to gather, manage, and report on the data • Data cleansing • Data quality • Too much data to parse or not knowing what data is most important • Data privacy and compliance • Proving its worth to executive leadership • Tying actions and insight to ROI • Identifying the best HR technologies to keep track of the data Challenges
  • 17. www.hrspot.co.in/www.onlinehrspot.com Registered Office | 146 Bacharpara Road No-2, Thakurpukur Kolkata, West Bengal-700063 Kolkata | Bhubaneswar | Online  +91-8335844414 | +91-8479908067  knowledge@hrspot.co.in | campus@hrspot.co.in