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How to Avoid 3 Common & Costly
Mistakes in Your Online Marketing
2 Copyright © 2016, Market Vantage LLC
Background / Timeline
• Internet goes mainstream in mid-late 1990s
• Buyer / seller relationship is flipped
• Sellers realize they need to become expert at Internet
marketing
• Market Vantage is founded in 2002 to help companies
navigate and prosper in this new landscape
3 Copyright © 2016, Market Vantage LLC
3 Common, Costly Mistakes
• #1 - Relinquishing account ownership
• #2 - Getting by without proper analytics
• #3 - The set-and-forget mentality vs continuous
improvement
4 Copyright © 2016, Market Vantage LLC
Account Ownership Risks
• What Can Go Wrong?
– Employee leaves with
company social media
logins
– Hosting issues bring down
your site
– Domain Name hijacking
– Paying for someone else’s
clicks
– Loss of marketing data
5 Copyright © 2016, Market Vantage LLC
Best Practices
• Domain Registration
• Website Hosting Account
• Google accounts
• AdWords
• Analytics
• Search Console
• Social Media accounts
• Marketing Automation / Lead Nurturing
6 Copyright © 2016, Market Vantage LLC
Analytics Not Set Up Correctly
• Traffic sources
• Engagement
• Conversions
• Attribution
• Remarketing
• Business Decision Support
– Resource allocation
– Investment
– Identifying hot-button issues
– Site Search / Chat
7 Copyright © 2016, Market Vantage LLC
Conversion Attribution
• How to calculate marketing ROI?
– Long buying cycles
– Multiple platforms
– Multiple channels
– Multiple touches
• First click
• Last click
• Views vs clicks
8 Copyright © 2016, Market Vantage LLC
Set and Forget Mentality
• Risks:
– Website looks dated / not mobile-friendly
– Ad positions dropping
– Ads showing for wrong search terms – again and again
– Stale ad copy and offers
– Non-optimized landing pages
– Declining social engagement – last post in 2014?
– Remarketing to the wrong list or annoying your
customers
– Decreasing ROI
9 Copyright © 2016, Market Vantage LLC
Continuous Improvement
• The Internet is highly dynamic
• Pay-Per-Click is an auction
• SEO is a marathon - not a sprint - and the rules keep
changing
• Testing should be part of the ongoing marketing
effort
– Ad and keyword alternatives
– Keywords vs Search Terms
10 Copyright © 2016, Market Vantage LLC
Keywords vs Search Terms
• Regional pest exterminator
• Spending $8,000 / mo. for clicks
• AdWords account managed by the business owner
with help from Google
11 Copyright © 2016, Market Vantage LLC
Before & After
• Typical monthly click budget: $8,000
• About $2,000 per month wasted on bogus keywords
Before: 1 mo. Later:
% spent on bad keywords 24.7% 4.1%
12 Copyright © 2016, Market Vantage LLC
Bogus Keywords?
• ants in my pants game
• how do ants move on those tiny legs
• alvin and the chipmunks
• swot analysis (about $8 per click!)
• squirrel meat
• 1997 maxima power ant
• bed bath and beyond
13 Copyright © 2016, Market Vantage LLC
Bogus Keywords
• mortar and pestle
• powerpoint terminates suddenly
• where can I buy german roach
• how to get taller
• homeless man ant got no rent
• i ant got no iphon
14 Copyright © 2016, Market Vantage LLC
More Bogus Keywords
• do squirrels sleep
• what is the name for a female raccoon
• worlds biggest rat
• pictures of bedbugs ($300 per month!)
• pictures of bedbug bites
• are bedbugs asexual
• aesop’s ants working all day long
15 Copyright © 2016, Market Vantage LLC
Hans Riemer
hjr@marketvantage.com
978-482-0130 x100
Next Steps:
• If you’d like help with your
online marketing, please visit
marketvantage.com for more
information or to contact us.

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How to Avoid 3 Common & Costly Mistakes in Your Online Marketing

  • 1. How to Avoid 3 Common & Costly Mistakes in Your Online Marketing
  • 2. 2 Copyright © 2016, Market Vantage LLC Background / Timeline • Internet goes mainstream in mid-late 1990s • Buyer / seller relationship is flipped • Sellers realize they need to become expert at Internet marketing • Market Vantage is founded in 2002 to help companies navigate and prosper in this new landscape
  • 3. 3 Copyright © 2016, Market Vantage LLC 3 Common, Costly Mistakes • #1 - Relinquishing account ownership • #2 - Getting by without proper analytics • #3 - The set-and-forget mentality vs continuous improvement
  • 4. 4 Copyright © 2016, Market Vantage LLC Account Ownership Risks • What Can Go Wrong? – Employee leaves with company social media logins – Hosting issues bring down your site – Domain Name hijacking – Paying for someone else’s clicks – Loss of marketing data
  • 5. 5 Copyright © 2016, Market Vantage LLC Best Practices • Domain Registration • Website Hosting Account • Google accounts • AdWords • Analytics • Search Console • Social Media accounts • Marketing Automation / Lead Nurturing
  • 6. 6 Copyright © 2016, Market Vantage LLC Analytics Not Set Up Correctly • Traffic sources • Engagement • Conversions • Attribution • Remarketing • Business Decision Support – Resource allocation – Investment – Identifying hot-button issues – Site Search / Chat
  • 7. 7 Copyright © 2016, Market Vantage LLC Conversion Attribution • How to calculate marketing ROI? – Long buying cycles – Multiple platforms – Multiple channels – Multiple touches • First click • Last click • Views vs clicks
  • 8. 8 Copyright © 2016, Market Vantage LLC Set and Forget Mentality • Risks: – Website looks dated / not mobile-friendly – Ad positions dropping – Ads showing for wrong search terms – again and again – Stale ad copy and offers – Non-optimized landing pages – Declining social engagement – last post in 2014? – Remarketing to the wrong list or annoying your customers – Decreasing ROI
  • 9. 9 Copyright © 2016, Market Vantage LLC Continuous Improvement • The Internet is highly dynamic • Pay-Per-Click is an auction • SEO is a marathon - not a sprint - and the rules keep changing • Testing should be part of the ongoing marketing effort – Ad and keyword alternatives – Keywords vs Search Terms
  • 10. 10 Copyright © 2016, Market Vantage LLC Keywords vs Search Terms • Regional pest exterminator • Spending $8,000 / mo. for clicks • AdWords account managed by the business owner with help from Google
  • 11. 11 Copyright © 2016, Market Vantage LLC Before & After • Typical monthly click budget: $8,000 • About $2,000 per month wasted on bogus keywords Before: 1 mo. Later: % spent on bad keywords 24.7% 4.1%
  • 12. 12 Copyright © 2016, Market Vantage LLC Bogus Keywords? • ants in my pants game • how do ants move on those tiny legs • alvin and the chipmunks • swot analysis (about $8 per click!) • squirrel meat • 1997 maxima power ant • bed bath and beyond
  • 13. 13 Copyright © 2016, Market Vantage LLC Bogus Keywords • mortar and pestle • powerpoint terminates suddenly • where can I buy german roach • how to get taller • homeless man ant got no rent • i ant got no iphon
  • 14. 14 Copyright © 2016, Market Vantage LLC More Bogus Keywords • do squirrels sleep • what is the name for a female raccoon • worlds biggest rat • pictures of bedbugs ($300 per month!) • pictures of bedbug bites • are bedbugs asexual • aesop’s ants working all day long
  • 15. 15 Copyright © 2016, Market Vantage LLC Hans Riemer hjr@marketvantage.com 978-482-0130 x100 Next Steps: • If you’d like help with your online marketing, please visit marketvantage.com for more information or to contact us.