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people, so we take the time to understand what’s
important to you.
At House of Travel, we strive to create the best holiday for you at the best
value – that’s our service guarantee. We understand everyone has different
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because together, with our experience and local knowledge, we can
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go, it’s where that place takes you.
At House of Travel, we strive to create the best holiday for you at the best
value – that’s our service guarantee. We understand everyone has different
travel needs and that’s why we love it when you bring your ideas to us
because together, with our experience and local knowledge, we can
We’ve helped create enriching travel experiences for 1.8 million New Zealanders
over the last thirty years. We understand that travel isn’t just about the place you
go, it’s where that place takes you.
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3. ABU DHABI CITY
Dubai City
UNITED ARAB EMIRATES
OMAN
SAUDI ARABIA
OMAN
DUBAI
SHARJAH
AJMAN
UMM AL QUWAIN
RAS AL-KHAIMAH
FUJAIRAH
ABU DHABI
Liwa Desert Al-Ain
The Climate
Monthly Average Temperatures in ˚C
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
United Arab Emirates 24 25 28 32 37 39 40 40 38 35 31 26
United Arab Emirates Map
EGYPT
JORDAN
ISRAEL
SYRIA
OMAN
SAUDI
ARABIA
MEDITERRANEAN SEA
ARABIAN SEA
U.A.E
YEMEN
ABU DHABI
SUDAN
IRANIRAQ
4. Our partner in the sky
Choose Emirates to explore Dubai, Abu Dhabi and the wider Middle East. Make the most of your trip by adding an
Emirates Arabian Airpass, providing a convenient and cost-efficient way of including a side-trip to the Middle East.
Experience the Emirates A380 all the way from Auckland and Christchurch*
to Dubai with direct connections to the impressive selection of destinations
on their network across the Middle East and beyond. Dubai itself provides
an ever changing destination, with its beaches, desert safaris, shopping,
culture, state-of-the-art architecture and newly opened theme parks for
families.
All services out of New Zealand offer First, Business and Economy Classes.
On the A380, First and Business Class passengers can enjoy the On-board
Lounge, which has become a popular gathering place for passengers at
40,000 feet. On the ground, premium passengers can access Emirates’
world-class lounges and benefit from Chauffer Drive Services to and from
the airport.
Emirates Service
• Generous free baggage allowance – up to 35kg in Economy, 40kg in
Business and 50kg in First Class
• Free WiFi on select aircraft^
• More than 2500 channels of entertainment
• Award winning meals and complimentary beverages
• Dedicated children’s inflight entertainment and Fly With Me Monster
collection
• Children’s meals served in specially designed snack boxes
• Modern wide body aircraft across the fleet offering a superior in-flight
experience
• Dedicated and partner lounges at over 60 international airports for First
Class, Business Class and Skywards Gold passengers
• Complimentary Chauffeur Drive service for First and Business Class
passengers in over 55 cities around the world
• Deluxe Shower Spa in First class on the A380
• On-board lounge and bar for First and Business class on the A380
• Fast track through immigration for Premium customers
• Join Emirates’ award winning frequent flyer programme – Skywards. It is
free to join and opens up a world of exclusive benefits and privileges to
make your travel more rewarding and enjoyable
^select 777s, and most Emirates A380 aircraft offer 10MB of free WiFi data, thereafter a USD 1
charge applies for 500MB
*Emirates A380 services commence on their Christchurch to Dubai and Auckland to Dubai
direct service from 31st October, 2016. This replaces the current B777 aircraft on these routes.
Emirates
Economy Class Business Class First Class
5. 1
General Information 1
Accommodation Ratings & Ramadan Information
6 Tips for your Dubai & Abu Dhabi Holiday
Experience Dubai 4
Dubai City Hotels
Dubai Beach Hotels
Dubai Apartments
Desert Experiences
Dubai Sightseeing
Experience Abu Dhabi 12
Abu Dhabi Hotels
Abu Dhabi Beach Hotels
Abu Dhabi Sightseeing
Packages 16
Dubai & Abu Dhabi Packages
Aquaventure, Atlantis , The Palm
Burj Al Arab
Sheikh Zayed Grand Mosque, Abu Dhabi
Accommodation Ratings
To assist with the selection of your accommodation we have created our own rating
system allowing you to compare each property. These are personal ratings offered
by our people from their own experience and should therefore be used as a guide
only. These ratings may alter throughout the year due to a change of circumstances.
The price indicator is provided as a guide only. The actual price may differ to that
indicated in this brochure due to currency fluctuations. Per person pricing is based
on New Zealand dollars.
Moderate accommodation with a reasonable range of rooms and
facilities, with rooms furnished to a comfortable standard.
Superior standard of accommodation with a wide range of rooms
and facilities, and a higher standard of service.
First Class accommodation with an excellent range of facilities
and services. Accommodation in this rating is considered among
the best in the country.
24hr Offers 24 hour hotel check-in (seasonal)
Child Policy: Please note bedding configuration varies between properties and in
some cases with different room types within a property. Some hotels also offer family
bonuses and specials. Your travel consultant will help you choose the hotel to best
suits you and your family’s needs.
General Information
Contents
Ramadan 27 May-25 Jun 17
Although it is a month of fasting and reflection for the Islamic world, the daily Iftar
(breaking of fast) at sunset is a celebration, with bigger hotels often putting on lavish
spreads with entertainment for all. Holiday-makers during this time will benefit from
Ramadan discounts on offer by the hotels and throughout the shopping malls.
Important Info: Non-muslims are not expected to fast during Ramadan, however they
should respect the holy month and refrain from eating and drinking in public. During
the day hotels will open at least one restaurant but alcohol will not be served until
after sunset, this can also affect some inclusions on selected tours e.g. Sundowner
Dune Dinner Safari. Ramadan dates are dependent on the sighting of the new moon,
actual dates are not confirmed until closer to the time.
6. 2
Dubai is the land of never-ending
entertainment – you won’t get bored
in this Emirate.
Head to The Dubai Mall because
this is where you’ll find a different
activity for every hour of the day.
SEGA Republic Indoor theme park
is always a big hit with kids due to
its mix of rides and arcade games.
Those missing cooler climates will
appreciate the Olympic sized ski
rink, complete with skating lessons
and indoor snowfall. If that’s not
enough sub-zero fun for you,
head to Ski Dubai, in the Mall of
the Emirates. With 22,500 square
metres of indoor ski terrain, five
slopes and toboggan runs, you’ll
get to throw snowballs and even
explore an ice cave.
For the motorsport enthusiasts head
to Abu Dhabi's Ferrari World; the
first Ferrari-branded theme park on
the planet.
If you’re a water baby you’d be a fool
not to visit Atlantis on The Palm. Not
solely a hotel complex, here you’ll
find the ever popular Aquaventure
Waterpark and Aquaventure Beach,
1.4km of pristine sand and two
immaculate swimming pools. There
are numerous waterslides, a 1.6km
river ride, wave generator and
family friendly snorkelling.
For water experiences that don’t
require togs, experience the jaw
dropping Dubai Fountain on the
30-acre Burj Lake, it’s the world’s
tallest performing fountain. Or
you could take a plane over ‘The
world’ – a manmade archipelago
comprising 300 islands in the shape
of the earth’s continents. Still a work
in progress, it’s best to view this one
from the air.
To escape the Abu Dhabi heat, head
to Yas Waterworld. Enjoy hair-
raising waterslides, or simply wade
in the cooling pools.
Super malls &
bustling souqs
Endless
entertainment
Water water
everywhere
6 TIPSfor your
Dubai & Abu
Dhabi Holiday
As the shopping mecca of the world,
the Emirate’s favourite pastime is
easy to partake in. Dubai’s duty free
shopping is also a perk.
Malls aren’t just shops, they’re the
go-to for all day activities. Albeit
not the largest (that’s Dubai Mall),
the infamous Mall of the Emirates
is better described as a resort, with
466 stores, a 14 screen cinema,
theme park and ski slope.
There are souqs for every type of
forager, from gold to spices, and the
experience is unmissable.
Abu Dhabi also has its own handful
of shiny and immaculate malls,
which all provide respite from the
desert heat.
And for the ultimate in retail
therapy, enhance your shopping
experience with a Dubai shopping
tour – organised and fuss-free.
8. 4
On the south-eastern tip of the Arabian Peninsula lies an exotic collection
of kingdoms that make up the United Arab Emirates, best known among the
seven is Dubai.
Dubai is extravagant in every way and is a city where the dynamics are always
transient and ever-changing with its constant urge to construct something
bigger and better than the previous. The contrasts here are breath-taking,
with jaw-dropping skyscrapers, glitzy hotels and many other luxurious
offerings. But scratch beneath the surface of this Middle Eastern city and
there is still a pulsating Old World vibe, with Arabian houses, bustling souqs
(open-air markets) and creeks populated by dhows (traditional sailing boats).
Dubai, a city on a mission, where you can visit year after year and know that
there will always be something new and impressive to see and do. Recently
opened in August 2016 was IMG World of Adventure, featuring four zones
including Cartoon Network and MARVEL, state of the art thrill rides and
life-sized dinosaurs. Six Flags Dubai will also open in 2017 and is set to be
the region’s largest integrated theme park, comprising of three theme parks,
motiongate™ Dubai, Bollywood Parks™ Dubai and LEGOLAND® Dubai.
Experience
Dubai
9. 5
Dubai City Hotels
Four Points by Sheraton
Sheikh Zayed Road
Strategically located within walking distance
of two metro stations, this hotel is just a few
minutes away by metro from Dubai Mall,
Burj Khalifa and various other shopping and
entertainment centres. You are in for a great
stay here as the hotel’s spacious rooms offer
panoramic views of either Sheikh Zayed Road
or the coastline and are equipped with all the
facilities you need for a comfortable stay.
Arabian Courtyard Hotel &
Spa, Bur Dubai
Ideally located opposite Dubai Museum, this
traditional Arabic designed hotel is also a
stone’s throw away from the many historical,
cultural and shopping attractions within the
area. Enjoy an abra (water taxi) ride across
Dubai Creek or head to Meena Bazaar with
your elbows sharpened for some good old-
fashioned market shopping.
Centro Barsha Dubai, Al
Barsha
Conveniently located close to the Mall of the
Emirates, this hotel combines contemporary
and refreshing décor, warm hospitality and
creativity to deliver an enjoyable experience.
Guest rooms are simple yet comfortable
and are designed to maximise the space. A
stunning rooftop pool awaits you after a day
out, or for those who prefer to pound away on
the treadmill, the gym is open 24 hours.
Set on the banks of Dubai Creek, this
luxurious hotel offers modern comforts in a
contemporary design. Take the glass elevator
up to the top floor and soak up the views of
Dubai’s skyline at the hotel’s Cuban-inspired
rooftop bar and lounge, Cu-ba. Or indulge
in a culinary experience at the hotel’s
signature Blue Flame steakhouse and seafood
restaurant.
Dubai Museum
Gold Souq
Spice Souq
Jumeirah Mosque
Dubai Autodrome
Dubai
International
Airport
Burj Khalifa & Dubai Mall
Safa Park
Mushrif Park
Rugby Club
THE WORLD
THE PALM JUMEIRAH
THE PALM DEIRA
The Gulf Sea
Port Rashid
DUBAI MARINA BUR DUBAI
BUSINESS BAY
Abu Dhabi
JUMEIRAH
DUBAI CREEK
Sheikh Zayed Rd
Dubai Sports Centre
Dubailand
Global Village
International
City
AL BARSHA
Mall of Emirates DEIRA
Sheikh Mohammed Bin Zayed Rd
Jumeirah Village
& Jebel Ali
Al Khail Rd
Ras Al Khor Rd
DubaiAlAinRd
Jumeirah Rd
Sheikh Zayed Rd
SheikhRashidRd
Al Khaleej Rd
Jumeirah Golf Estate
DWC Airport
1
7 16
3
15
5
12
8 9 1110
6
2
13
14
4 Dubai World
Trade Centre
1 2 Marco Polo Hotel, Deira
Centrally located in historic Deira and within
walking distance to the nearby Union Square
Metro Station, providing great transport links
to the rest of the city, this hotel makes for
a great stay. A modern guest room awaits,
providing you with complimentary WiFi
access, great for keeping in touch with loved
ones back home. Be sure to head to Chopstix,
the hotel’s Chinese restaurant.
3
Situated in the heart of Dubai, the hotel is in
close proximity to the major landmarks and
hubs of the city. With a direct connection
to the Mall of the Emirates, you can explore
over 560 brands and entertainment options
such as Ski Dubai and Vox Cinemas. With
signature dining at Besh Turkish Kitchen, a
sophisticated bar and terrace, two rooftop
pools, fitness centre and spa, the hotel is
perfect to explore the city.
4 Jumeirah Creekside Hotel,
Deira
5 Sheraton Dubai Mall of the
Emirates Hotel
6
24hr
24hr 24hr
24hr
Deluxe Room
10. 6
Designed to depict a wave, this luxury hotel benefits from a private beach
with guest rooms featuring floor-to-ceiling windows looking out over the
Arabian Gulf. With an array of leisure facilities on offer there are plenty
of things to do, from wind-surfing and water-skiing to rock climbing
and tennis, or just relax at one of five swimming pools. You're spoilt for
choice with 21 restaurants and bars, so grab yourself a cocktail and watch
the sun go down.
Jumeirah Beach Hotel
Sitting majestically at the head of the iconic Palm Jumeirah Island,
Dubai’s largest luxury hotel is packed with facilities and attractions
for all ages. Enjoy private white beaches, an indulgent spa, high-end
boutiques and international award-winning cuisine, as well as the 42 acre
Aquaventure waterpark, the Middle East's biggest waterpark.
Atlantis, The Palm
Dubai Beach Hotels
Hilton Dubai Jumeirah Beach
With an idyllic position on Dubai’s Jumeirah Beach and ‘The Walk’
boulevard which offers endless shopping, dining and leisure activities,
this 5-star resort makes for an incredible stay. With its own private beach
area, the resort offers a range of watersports, whilst its swimming pool is
set within palm tree gardens bordering the beach with sun loungers.
JA Ocean View Hotel
Set along ‘The Walk’, Dubai’s fabulous seaside promenade, this hotel is
also a 10 minute walk from the sophisticated Dubai Marina. All rooms
and suites come complete with private balconies to enjoy the breath-
taking sea views. Relax by the outdoor pool which faces the Arabian Gulf
or chill out at the poolside café whilst sipping on a cocktail and listening
to the latest tunes the DJ spins out.
Le Royal Meridien Beach Resort & Spa
Perched on a pristine sandy beach overlooking the waters of the Arabian
Gulf, this hotel is situated just before the new and popular area of Dubai
Marina. Surrounded by plenty of nightspots and within close proximity
to Marina Mall, you couldn’t ask for a better location. Parents head to
Caracalla Spa for some pampering and a revitalising treatment while the
kids are supervised and entertained at the Penguin Kids Club.
Jumeirah Mina A'Salam, Madinat Jumeirah
Overlooking the Arabian Gulf or Madinat Jumeirah’s waterways and lush
gardens, this grand boutique hotel forms the gateway to Madinat Jumeirah.
Each guest room features large floor-to-ceiling windows along with private
balconies; a great place to relax after a day out. Make the most of the 2
kilometre private pristine beach, take a dip in the outdoor pool or for the
ultimate water fun head to Wild Wadi Waterpark.
7 8
9 10
1211
24hr
24hr
24hr
Deluxe Sea View Room
Super Deluxe Room
11. 7
Offering Two and Three Bedroom Apartments complete with a fully
equipped kitchenette, washing machine, living and dining area along
with hotel comforts such as daily housekeeping, gym, sauna and pool,
these apartments make for a great stay. Surrounded by a variety of
restaurants and fast food outlets, you also have the convenience of a
supermarket across the road, perfect for families with little ones.
Golden Sands 10 Hotel Apartments, Bur Dubai
Great for families or friends travelling together, these modern furnished
One, Two and Three Bedroom Apartments offer balconies, well-
equipped kitchens, private ensuites for each bedroom along with a large
living room area, perfect for providing a little more space. Complete with
a rooftop pool boasting city views, a separate children’s pool, shopping
arcade, coffee shop and library, you really have found the perfect option.
Lotus Grand Hotel Apartments, Deira
Offering sea and city views, these apartments are located along
‘The Walk’ shopping promenade. With a selection of self-contained
apartments to suit everyone, the Two, Three and Four Bedroom
Apartments come with a fully equipped kitchen, spacious living and
dining area along with the majority offering a private balcony. Unwind on
the stunning pool deck where you have a choice of two swimming pools
and a waterslide for the kids.
JA Oasis Beach Tower, Jumeirah Beach
Dubai Apartments
13 14
15 16
Ideal for couples looking for space, opt for a Studio Room or a One
Bedroom Suite. Well decorated and featuring modern comforts including
free WiFi, the suites also comprise fully equipped kitchens, living and
dining areas along with separate sleeping quarters. A brief walk and
you’ll find yourself at Burjuman Shopping Mall, or for beach days, jump
aboard the free hotel shuttle service which heads out to Jumeirah Beach.
Savoy Crest Hotel Apartments, Bur Dubai
14. 10
Dubai Sightseeing
Ski Dubai Super
Pass
Admission only
Experience the
snow in the
desert! Visit this
snowy mountain
themed attraction
in Dubai. With a
range of activities
for snow-lovers
including skiing,
snowboarding and
tobogganing, or
just playing in the
snow.
Flavours of Dubai
Savour a variety of flavours as you stroll along the
historic 2nd December Street. Learn more about the
culture and heritage of the Middle East as you walk
through this old neighbourhood. Enjoy a traditional
Arabic fruit cocktail along with Middle Eastern bites.
Traditional Dubai City Tour
Providing an insight into Dubai’s rich history, this
fascinating historical tour will take you from Burj Al
Arab, Dubai’s landmark hotel, past royal palaces,
old-wind-towered houses in the Bastakiya area via
Grand Zabeel Palace, across Dubai Creek by abra and
into the vibrant souqs.
New Dubai City Tour
From Dubai’s rich
traditional Bedouin
heritage, today’s
futuristic skyline of
Dubai continues to
amaze us. Tour the iconic
landmarks that make
Dubai distinctive today.
Visit Atlantis the Palm,
drive around Dubai
Marina and visit the
Dubai Mall with a Burj
Khalifa At The Top ticket
included.
Wild Wadi
Admission only
Situated in front of the
stunning Burj Al Arab
hotel, Wild Wadi offers
30 rides and attractions
for the entire family.
Surf the barrelling
wave, or swim at the
largest wave pool in the
Middle East. Try the
adrenaline-fueled rides
Tantrum Alley and Burj
Surj or just chill out on
the lazy river ride.
15. 11
Desert Dune
Buggies
Try out the latest
exhilarating
adventure in the
Arabian desert
– dune buggies!
Depending on your
adventure level,
take the driver or
the passenger seat
as you rollercoaster
your way along
the natural trail of
the desert dunes
for a truly unique
experience.
Sundowner Dune Dinner Safari
The mysterious desert beckons you for a magical evening
out. Travel by 4WD over the sand dunes and arrive at
a traditional Bedouin-style camp. Enjoy a selection of
Middle Eastern cuisine including grilled meats, Arabic
mezzeh and fresh salads. End the night with some
aromatic shisha.
Dhow Dinner Cruise - Dubai Creek
What could be more enchanting than dinner
aboard a dhow as it slips silently along Dubai
Creek by moonlight? Your cruise aboard one of
these traditional vessels offers an intriguingly
different view of the city while enjoying a buffet
dinner.
City Sightseeing Hop-on Hop-off
Offering a great way to see the amazing city of
Dubai, jump aboard a state-of-the-art open top bus,
stopping at major landmarks. With a number of
stops around the city connecting attractions and
providing the ultimate Dubai experience - choose
from one of four routes with many added extras
included.
At The Top, Burj Khalifa
Admission only
Enjoy grand views of Dubai
from the observatory deck, At
The Top. Learn the story behind
Burj Khalifa, explore the unique
interactive multi-media exhibits,
gaze through high powered
telescopes and be thrilled by
your journey in one of the
world’s fastest elevators.
16. 12
Fortunate with year-round sunshine, pristine beaches and spectacular
sand dunes, this rapidly developing metropolis and archipelagic Emirate,
is well worth a visit. Dotted with nearly 200 islands along its coast and
characterised by its signature Corniche, with its views of the gulf, it’s the
place to be seen.
Iconic to this cultural capital is the picturesque Sheikh Zayed Grand Mosque,
dubbed the most expensive mosque in the world with 24 carat gold glided
chandeliers. Next the Emirates Palace, stretching over a kilometre from wing
to wing, a hotel that showcases extravagance to the extreme and is often
mistaken as the presidential palace.
Becoming the new playground for the Middle East, there is plenty to keep
you entertained. For car enthusiasts head to the F1 track or Ferrari World and
families flock to water playgrounds Yas Waterworld and Wadi Adventure.
Not to be outshone by its neighbour, Abu Dhabi will also soon be home to
the Louvre Abu Dhabi and the Guggenheim Abu Dhabi, both set to sit on the
once uninhabited Saadiyat Island.
Experience
Abu Dhabi
17. 13
Abu Dhabi Hotels
Yas Island
Emirates
Palace
Lulu Island
Ba Al Ghaylam
Island
Abu Dhabi
Golf Club
Khalifa City
Masdar City
Al Raha Beach
Mangrove
National Park
Al Jubail Island
Zeraa
Island
Samaliyah
Island
Sas Al Nakhi
Mushayrib
Al Reem
Island
Ramhan Island
Massnoua
Island
Al Hudayriat
Island
Marina Mall
Saadiyat
Island
Yas Island
East
Abu Dhabi
Ferrari World
Yas Waterworld
Yas Beach
Capital Gate
Sheikh Zayed
Mosque
Marina Circuit
Yas Island Golf
Club
Alkhaleej Al Arab St
Sheik Zayed Bin Sultan StSheikh Rashid Bin Saeed St
AlSalam
St
Abu Dhabi
Mall
Abu Dhabi
International
Airport
1
4
2
3
5
6
7
8
Centro Al Manhal
Centrally located, this 3-star hotel is within walking distance to Al Wahda
Mall and other attractions. Crisp and modern décor awaits you in your
simple but comfortable room, each with floor-to-ceiling windows. Catch
a few rays and enjoy a drink at the rooftop outdoor pool, or in the
evenings retreat to C.mondo Bar, a great place to unwind after a busy
day. It offers sports fans a place to kick back and watch their favourite
teams in action on the bar's TV screens.
Centro Yas Island
Centro Yas Island enjoys an idyllic location that is beautiful and fun in
equal measures. A few minutes away from the Formula 1 racetrack, Yas
Links Golf Club, Ferrari World, Yas Waterworld, Yas Mall and Yas Beach,
and Abu Dhabi International Airport. Defined by a youthful and fresh
vibe, this contemporary hotel offers an exceptional range of services
including access to Yas Beach and a shuttle bus to all attractions on Yas
Island to ensure you’re able to make the most of your holiday.
Radisson Blu Hotel, Yas Island
Enjoy sweeping views over the Arabian Gulf, the manicured Yas Links
Golf Course and the Formula 1 Circuit with a stay at this hotel. The
hotel’s Yas Island location means you’re still only a 10 minute drive from
Abu Dhabi International Airport and a free shuttle from Yas Beach and
Yas Mall. Be as active or as relaxed as you like with many facilities on
hand to choose from. Opt for a game of tennis, stretch the muscles in the
well-equipped gym or lounge poolside and soak up the hot sun.
1 2
3 4Hotel Sofitel Abu Dhabi Corniche
Be swept away by this luxurious 5-star hotel facing Lulu Island and the
Arabian Gulf. Designed with a stunning Art Deco style, you will not be
disappointed. Your light and airy guest room features a plush Sofitel
MyBed™, complimentary WiFi, BOSE™ wave and not to mention a
tranquil rain shower. For a nightcap head to the Jazz’n Fizz Bar offering
a selection of cigars and cognacs. As its name suggests, relax to the jazz
music infused by Latin and Arabic tunes.
19. 15
Abu Dhabi Sightseeing
Tour of Abu Dhabi
This capital city showcases a fascinating mix of
tradition and progression. See both faces of Abu Dhabi
on this introductory tour; take in the majestic Sheikh
Zayed Grand Mosque and the Heritage Village to the
magnificent Emirates Palace Hotel.
Falcon World
Discover the art and
history of falconry,
a prominent part in
the culture of the
Middle East. The
Abu Dhabi Falcon
Hospital provides a
rare opportunity to
meet one of nature’s
birds of prey.
You’ll even learn
why falcons have
passports for travel
in the Middle East!
Ferrari World Abu Dhabi
Admission Only
Paying tribute to the passion,
performance and technical
innovation that Ferrari has
established over the years,
this branded theme park
is one of a kind. Families
and racing fanatics can
experience an intense and
impressive bout of racing
culture.
Yas Waterwold
Admission only
With 43 rides, slides and
attractions including four one-of-
a-kind waterpark rides, create a
splash at Yas Waterworld. This 37
acre waterpark with restaurants
and shops is an ideal attraction
for a family day out.
Abu Dhabi Day Safari
Explore the dunes and the scenery
of the desert for a day along with
the traditional road-side shops.
Observe an early morning camel
race practice before heading to
a Bedouin encampment where
you’ll enjoy a picnic lunch in-
amongst the dunes.
21. 17
Terms & Conditions
CONSUMER GUARANTEES ACT
The guarantees under the Consumer Guarantees Act 1993 will apply to
services supplied by us except where they are acquired, or held out as
being acquired for business purposes.
1. OUR SERVICES AND OBLIGATIONS
1.1 House of Travel Ltd (‘we” or “us” as the case may be) supply services
consisting of arranging and co-ordinating travel facilities and services,
and making bookings and issuing vouchers to be redeemed by suppliers
of travel, entertainment, and accommodation facilities or services
(“Suppliers”). House of Travel Ltd is part of the House of Travel group.
1.2 We undertake to perform these services with reasonable care and
skill. We will not be liable for any loss or damage which results from the
act, default or omission of any person other than ourselves, our employees
or agents, or any cause independent of human control. This includes (but
is not limited to), loss or damage which arises directly or indirectly from
any act of God, weather disruptions, dangers incidental to the sea, fire,
breakdown in machinery or equipment, acts of Governments or other
authorities de jure or de facto, wars whether declared or not, hostilities,
civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines
or medical or customs regulations.
1.3 We are not able to exercise control over services we do not supply
directly, therefore we will not be responsible for any loss or damage arising
from:
• Any booking made directly with a service Supplier by your travel agent,
or
• Any services which are not directly provided by us and which are
additional to those recorded in clause 1.1 above.
1.4 We will endeavour to provide the most suitable travel arrangements to
meet the particular requirements you make known to us. However, travel is
an individual experience, and your preferences and opinions may vary from
our own. For this reason, we cannot take responsibility for your individual
satisfaction.
2. SUPPLY OF TRAVEL, ENTERTAINMENT AND
ACCOMMODATION SERVICES AND FACILITIES
2.1 When we make bookings with Suppliers, we are acting as a booking
agent for such Supplier.
2.2 All travel, entertainment, and accommodation facilities or services
are supplied directly to you by the Suppliers. We have no control over
the facilities or services themselves, or the manner in which they are
provided by the Suppliers. Therefore you should be aware of the following
conditions:
• We will not be liable for any loss or damage of any kind which may arise
from your use or consumption of, or inability to use or consume those
facilities or services.
• The provision of those facilities or services is subject to the terms and
conditions of your contract with each Supplier.
• Where for any reason, a Supplier is unable to provide particular facilities
or services, then that Supplier may be entitled, under its contract with
you, to substitute those services or facilities with comparable or equivalent
facilities or services without incurring any liability to you.You should check
your contract with each Supplier.
• All facilities or services described by us are subject to availability from
the Supplier.
• We will not be liable or responsible for any loss or damage relating to
your baggage, personal possessions, health or welfare, or delays or travel
disruptions unless these arise directly from the service we provide to you.
3. BUSINESS PURPOSES
You agree that where our services are acquired for business purposes,
or where you hold yourself out as acquiring our services for business
purposes, the Consumer Guarantees Act 1993 will not apply to any supply
of goods or services made under these conditions, and we will not be liable
or responsible for any loss or damage of any kind to you, including any
consequential loss or damage however it may be caused.
4. INFORMATION IN THIS BROCHURE
4.1 While we attempt to ensure that the contents of this brochure are
correct, accurate, and up to date at the time of printing, the contents of this
brochure are drawn from information supplied to us by Suppliers. We do
not have, and cannot be reasonably expected to have, personal knowledge
about all of the facilities or services provided by each Supplier.
4.2 Facilities or services may change after the date of printing. We
endeavour to keep travel agents informed of any changes to information in
this brochure which are brought to our attention. Prior to completing your
booking, you should ask your travel agent whether they are aware of any
changes to the published information. You should also make sure that if
your travel agent is advised of changes which occur after booking, your
travel agent is able to contact you.
4.3 Maps and Photographs: Maps are shown for general information and
may not necessarily reflect actual routings, locations or services provided.
Photographs may show places in the geographic area which are not
included in your booking. Hotel room photographs may not be the actual
room occupied.
4.4 Property Information: Descriptions featured in this brochure are
drawn from information provided by our Suppliers.Any facilities or services
shown are subject to change at any time. Please advise your travel agent
if you have any special requirements.
4.5 Room Bedding: Is based on existing bedding in the room. Requests
for specific bedding arrangements must be made at the time of booking
but can not be guaranteed. For example, twin share may consist of single
beds or a shared double bed.
4.6 Rental Cars: We cannot guarantee to provide a particular model or
colour within the car category. Availability of car categories is subject to
confirmation at the time of booking. We reserve the right to substitute
different models. If a vehicle is returned prior to the end of the reserved
rental period or if the vehicle is picked up later than the reserved date, NO
REFUND will be made for unused rental days
5. PRICES
5.1 The price indicator is provided as a guide only. It is based on low
season, per adult share twin pricing and is correct at the time of printing.
The actual price may differ to that indicated due to currency fluctuations,
special events, trade shows or peak periods.
5.2 We will guarantee the price of the portion of the booking as
processed by us, against currency fluctuation for a period of seven (7) days
from the time of confirmation of the booking; note: special conditions apply
for cruise bookings. It is the responsibility of your travel agent to advise you
of the date of confirmation. If your booking remains unpaid after the seven
(7) day guarantee period it will be subject to currency fluctuation, up to the
time full payment is received by us.
5.3 Events beyond our control, such as changes to the prices of aviation
fuel or changes to the cost of services or facilities may result in the prices
charged to you being different from those shown in the brochure. You
should check all prices with your travel agent before making reservations,
and before ticketing.
5.4 Prices may also be liable to variation between the time of booking
and the date of departure due to events beyond our control. Due to
unforeseen events we reserve the right to vary the price up to the time of
your departure.
6. HOUSE OF TRAVEL ACCOMMODATION RATINGS
To assist you with the selection of your accommodation, we have created
our own rating system allowing you to compare each property. Please
note that these gradings are to be used as a guide only and may alter
throughout the year due to a change of circumstances. Please check with
your House of Travel consultant to ensure you get the property that best
suits your needs.
7. PAYMENT
7.1 A non-refundable deposit will be required by your travel agent and
must be paid at the time of booking. This is in addition to any deposits
imposed by Suppliers.
7.2 A communication charge may be made for bookings requested less
than 72 hours prior to departure.
7.3 Final payment must be made in full before we can release travel
documents (including tickets).
8. CANCELLATION
8.1 If you wish to cancel your booking for any reason, you must advise us
in writing through your travel agent as soon as possible.
8.2 If you cancel your booking or any part of your booking, we will
impose a cancellation fee in respect of each person travelling under that
booking. You must also pay all cancellation fees imposed by Suppliers and
your travel agent. These cancellation fees are required to offset booking,
communication, and administrative charges which have already been
incurred by us, Suppliers and your travel agent. Cancellation fees imposed
by Suppliers and travel agents are beyond our control and you should
check with your travel agent regarding what cancellation fees may be
applicable.
8.3 We strongly recommend that you insure yourself fully against
cancellation due to unforeseen circumstances. See Section 10.
9. RESERVATION AMENDMENTS
We are happy to incorporate any reasonable amendments you request.An
amendment constitutes a change to an existing booking and will attract a
$25 fee per amendment prior to final payment and the issuing of the travel
documents, and a $50 fee per amendment after travel documents have
been issued. These fees are to cover administration and communication
costs. You may also be required to pay any Supplier imposed fees.
10. INSURANCE
We strongly recommend that you insure yourself fully against cancellation,
loss of luggage and personal property, and medical expenses. Your travel
agent will be able to provide you with further information.
11. ITEMS NOT COVERED
Unless otherwise specified, the cost of airfares, meals, drinks, laundry,
insurance, sightseeing, transfers, local taxes, airport departure taxes,
Airline imposed insurance levies, passenger service charges and Passport
or Visa application fees are not included.
12. VISAS/PASSPORTS
For all holidays in this brochure you will require a valid passport. You are
responsible for arranging your own passport, visa and health requirements
including inoculation. You should check with your travel agent who will be
able to provide you with the necessary information.
13. NON-USE OF SERVICES OR FACILITIES
If, of your own choice, you decide not to use part or parts of the arranged
services or facilities, you will not be entitled to a refund from us (provided
we have carried out our service with reasonable skill and care and to your
requirements) and you may not be entitled to a refund from any Supplier.
14. HEALTH OR DISABILITY
Some Suppliers may reserve the right to refuse to carry or accommodate
people who because of a health condition or disability may require services
or facilities to be provided in a special manner. You should check this with
your travel agent.
15. SERVICE SATISFACTION
During your holiday, if you encounter any situation where the service
supplied to you does not meet your satisfaction, please take the matter
up with the Supplier immediately.Your contract for each service is with the
Supplier. If this is not possible immediately, or if you are still dissatisfied,
please contact your travel agent. Both we and your travel agent will
endeavour to investigate on your behalf and to negotiate with the Supplier
to resolve the matter as soon as possible, so that you continue to enjoy
your journey.
16. LEGAL CLAIMS
Any claims or legal action in connection with the provision of our services
to you will be governed by the laws of New Zealand. Any claim or legal
action against the Suppliers is likely to be subject to the terms of your
contract with them, and may be governed by the laws of other countries.
Please read these booking conditions carefully
22. 1
“They knew the way to get
closer to myself, was to
send me far from home.”
Bring in your ideas and we’ll
help you get there.
The best holidays are created together.
0800 838 747 I 76 STORES NATIONWIDE I HOT.CO.NZ