1
Organizational Behavior (ORGB 300)
Manager Interview Assignment
Fall 2015
Purpose: The purpose of this assignment is to: (a) give you the opportunity to conduct an interview with a
manager to enable you to better understand a manager’s day-to-day responsibilities, (b) examine the approaches
the manager uses on the job, (c) identify how these approaches are related to theories and concepts in
organizational behavior, and (d) prepare a written summary of your findings and assessments. You will examine
the approaches the manager uses on the job and identify how these approaches are related to theories and
concepts in organizational behavior by drawing on information provided in class (e.g., the textbook and lecture
notes) and information provided by external sources (e.g., books, journal articles, etc.). You will prepare a
written summary of your findings and assessment.
Manager Interview: Instructions
Step 1: Identify a manager who is willing to be interviewed with you for this assignment. For purposes of
this assignment, you should interview with a manager who has at least three or more subordinates. You should
let the potential interviewee know you are working on a student research project, and that their responses to
questions will remain anonymous. In addition, let them know the interview will take between 30 and 60 minutes
(45 min is avg.) and should be conducted face to face if possible.
Step 2: Structure your interview questions.
• You should ask the following introductory questions to get general information about the manager:
o How long have you been with the company?
o How long have you held your current position?
o What are the three most important tasks you are responsible for accomplishing?
o What are some of the most difficult aspects of your job as a manager?
o What are some of the most rewarding and enjoyable aspects of your job as a manager?
• The majority of the interview should focus on determining how the manager handles the following three
aspects of his or her job:
o Creating satisfied employees (Chapters 2 & 3)
o Motivating employees (Chapter 5)
o Leading employees (Chapter 10)
• Aside from the introductory questions listed above, you should have another 9-12 questions prepared.
Three or four questions should address each of the above themes in satisfaction, motivation, and
leadership. Your paper MUST include application from all three of these focus areas. The paper does not
have to cover each of the three focus areas in equal proportions, but the paper must at least touch on all
three of the focus areas. Please note that the interview questions should be written by you.
• You should ask the following questions at the conclusion of your interview:
o What knowledge and skills do you think are most essential for those in management and
leadership positions today?
o What knowledge and skills do you think will be most essential for those in management and ...
1. 1
Organizational Behavior (ORGB 300)
Manager Interview Assignment
Fall 2015
Purpose: The purpose of this assignment is to: (a) give you the
opportunity to conduct an interview with a
manager to enable you to better understand a manager’s day-to-
day responsibilities, (b) examine the approaches
the manager uses on the job, (c) identify how these approaches
are related to theories and concepts in
organizational behavior, and (d) prepare a written summary of
your findings and assessments. You will examine
the approaches the manager uses on the job and identify how
these approaches are related to theories and
concepts in organizational behavior by drawing on information
provided in class (e.g., the textbook and lecture
notes) and information provided by external sources (e.g.,
books, journal articles, etc.). You will prepare a
written summary of your findings and assessment.
Manager Interview: Instructions
Step 1: Identify a manager who is willing to be interviewed with
you for this assignment. For purposes of
this assignment, you should interview with a manager who has
at least three or more subordinates. You should
let the potential interviewee know you are working on a student
2. research project, and that their responses to
questions will remain anonymous. In addition, let them know
the interview will take between 30 and 60 minutes
(45 min is avg.) and should be conducted face to face if
possible.
Step 2: Structure your interview questions.
• You should ask the following introductory questions to get
general information about the manager:
o How long have you been with the company?
o How long have you held your current position?
o What are the three most important tasks you are responsible
for accomplishing?
o What are some of the most difficult aspects of your job as a
manager?
o What are some of the most rewarding and enjoyable aspects of
your job as a manager?
• The majority of the interview should focus on determining
how the manager handles the following three
aspects of his or her job:
o Creating satisfied employees (Chapters 2 & 3)
o Motivating employees (Chapter 5)
o Leading employees (Chapter 10)
• Aside from the introductory questions listed above, you should
have another 9-12 questions prepared.
Three or four questions should address each of the above themes
in satisfaction, motivation, and
leadership. Your paper MUST include application from all three
of these focus areas. The paper does not
have to cover each of the three focus areas in equal proportions,
3. but the paper must at least touch on all
three of the focus areas. Please note that the interview questions
should be written by you.
• You should ask the following questions at the conclusion of
your interview:
o What knowledge and skills do you think are most essential for
those in management and
leadership positions today?
o What knowledge and skills do you think will be most essential
for those in management and
leadership positions in the future?
2
Step 3: Develop your interview strategy.
• You will need to develop an interview strategy. When you
develop this strategy, please remember the
following:
o Be prepared for answers different from those you anticipate. It
is acceptable to probe such
answers, even if you did not plan to. Sometimes that will
generate interesting responses.
o You should not expect managers to discuss how they do their
job using the terms, theories, and
concepts we discuss in class. Instead, your job is to ask more
4. general questions and then interpret
the responses in relation to course material. In other words,
don’t ask the manager “Do you use
Expectancy Theory in motivating your employees?” Instead, ask
how he or she is able to get
employees to do his or her job well or how he or she motivates
employees. Then, interpret these
responses in terms of theories and concepts that appear in your
textbook and in lecture and in the
additional research you conduct
o You should determine how you will keep track of the
responses. You should take notes during
the interview. You may also want to tape record the interview
so that you can take more detailed
notes at a later time. If you do record it, make sure you first ask
permission to do so. The way to
ask permission is to say something like: “I would like to record
the interview if that is okay with
you. I plan to only use the recordings to help with note taking
purposes. I will destroy the tape
after I make my notes for the paper.”
Paper: Instructions
Step 1: Think about the manager’s responses to your interview
questions. Keep in mind that your paper
will summarize the interview findings in relation to theories and
concepts in organizational behavior. Think
about how the manager’s responses relate to the theories and
concepts you learned in class and in your
additional research.
Step 2: Write the paper.
5. • You will write a paper that summarizes and integrates the
interview findings and interprets what the
manager does and how he or she manages in relation to
organizational behavior theories and concepts.
In your interpretation, you are expected to include citations to
relevant theories and concepts. You
should have a minimum of THREE references. References may
be books, articles from technical
journals (such as the Journal of Applied Psychology or
Organizational Behavior and Human Decision
Processes), professional periodicals (such as Fast Company or
Business Week) or business journals
(such as Harvard Business Review or Organizational
Dynamics). It is not acceptable to use the
opinion websites (e.g., blogs, Wikipedia, ask.com, and the like)
as references. If you quote or use
materials from the textbook or lecture presentations, you do
need to cite them in your paper. However,
these sources do not count towards your required three external
sources.
o You should use the APA format for in-text citations. You can
find more information about the
APA format at the following website:
https://owl.english.purdue.edu/owl/section/2/10/
• The paper is not a magazine puff piece on the virtues of the
manager you are interviewing. You are
being asked to analyze your data – your recording – transcript –
and find meaningful ideas that can
support your insights about the topic. Be a critical consumer of
your interview data. You might disagree
with the interviewee for instance.
• The paper should not be in a Question and Answer format and
should not be a verbatim transcript of the
6. interview. You should use the APA headings to help organize
your thoughts and make it easier to read.
You can find more information about the APA headings system
at the following website:
https://owl.english.purdue.edu/owl/resource/560/16/
3
• The paper should be typed, doubled-spaced, with a 12-
point/Times New Roman font, and a 1-inch
margin around the edges.
• The paper should have a title page that includes the title of the
paper, your name, and your ID#.
• Your paper should be 5-6 pages in length not including the
title page or reference pages.
Step 3:
• You must turn in an electronic version of the paper on
BBLearn on November 18th by 2:00 PM.
• There is a link on BBLearn for electronic submissions of the
papers. You need to click on this link to
submit the electronic version of your paper. BBLearn includes a
plagiarism detection service that allows
instructors to determine how much of your paper is plagiarized.
Please note this service will detect
ANYTHING you copy – that includes information from
websites and articles as well as the work
of other students at Drexel (both students who are currently
7. taking the class and those who have
taken the class in prior terms) and at other universities. If you
are caught plagiarizing, YOU
WILL BE PENALIZED. You will automatically receive a zero
for the paper, and you may fail the
class entirely. Also, the infraction will be reported to the Office
of Student Conduct and
Community Standards and could result in expulsion from the
University.
Step 4: Write a thank you email to the manager you interviewed.
• This email should be formally written and should thank the
manager for helping you.
Paper Guidelines:
The paper should include the following sections:
• Introduction. (approximately 1 paragraph) Discuss the purpose
of the paper, identify the manager,
and his/her job title.
• General Background and Responsibilities. (approximately 1-2
paragraphs) Summarize, integrate,
and interpret the findings from the first part of the interview.
• Managing Employees. (approximately 3-4 pages minimum)
Summarize, integrate, and interpret the
findings regarding what the manager does on a day-to-day
basis..
• Conclusion. (approximately 1 page) Summarize your thoughts,
ideas, and reflections about the
interview. Be sure to discuss what you took away from this
8. experience.
• References. Include several references (at least 3) to support
your interpretation of the responses in
the Managing Employees section. References should be cited
according to APA formatting
guidelines.
• Appendix. Include the list of your interview protocol.
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Manager Interview Paper Grading Sheet
ORGB300
Fall 2015
Name: __________________________
Manager Name: _________________________
Section Possible
Pts
Your
Pts
1. Introduction.
• Discuss the purpose of the project and identify the manager
and his or her job title.
9. 5
2. General Background and Responsibilities.
• Summarize, integrate, and interpret the findings from the first
section of the
interview.
15
3. Managing Employees.
• Summarize, integrate, and interpret the findings regarding how
the manager:
o Creates satisfied employees.
o Motivates employees
o Leads others.
• MUST USE PERSUASIVE, EVIDENCE BASED LOGIC.
30
4. Conclusion.
• Summarize your thoughts/ideas/reflections about the interview
in one or two final
paragraphs.
• Discuss what you took away from this experience in this
section.
10. 10
5. Writing quality
• Your paper should be virtually error-free. Please proofread
your papers. 10
6. References and Citations.
• Include minimum three references, other than the textbook,
formatted correctly in
APA style.
3
7. Appendices.
• Include the interview questions.
2
Total Points
75
11. BUSI 400
Individual Case Analysis 2 Grading Rubric
Criteria
Points Possible
Points Earned
Recommendations
0 to 22.5 points
Provides appropriate, thoughtful, in-depth critique and analysis.
Financing Plan
0 to 22.5 points
Provides appropriate, thoughtful, in-depth critique and analysis.
Proforma Statements
0 to 22.5 points
Provides appropriate, thoughtful, in-depth critique and analysis.
Professionalism
0 to 7.5 points
Submission is presented in a professional manner and addresses
the specific question(s) posed.
Format and Grammar
0 to 12.5 points
Proper grammar, spelling, and current APA (when appropriate)
are used.
Case Study – Content
0 to 25 points
Provides appropriate, thoughtful, in-depth critique and analysis
for the case study questions.
12. Case Study – Professionalism
0 to 3.2 points
Submission is presented in a professional manner and addresses
the specific question(s) posed.
Case Study – Format and Grammar
0 to 9.3 points
Proper grammar, spelling, and current APA (when appropriate)
are used.
Total
Instructor’s Comments: