3. • Founded in 1824
• 34 000 Students
• 4 400 Staff
• 6 Faculties (2 campuses)
• 65 Buildings (over 200 000m2)
Institution profile
4. • International Student Visa Reporting (We 'have to'!)
• Retention Rates
• Progression Rates
• Early identification of students who are starting to disengage
Project drivers
5. Student Engagement Monitoring - Framework
• Measures for early identification of struggling students
• Early interventions to target & support those students
• Systems for monitoring & reporting student progress
• Business process design to highlight institutional best practice
• Supportive not punitive
6. Student Engagement Monitoring – Business Process Design
• Governance
• Overcoming collegiate practices
• Centralised timetable
• Centralised processes
• Disseminating best practice
• Training 4000 staff
• Responsive to staff engagement
7. Student Engagement Monitoring - Measures
• Moodle Engagement
• Submitting Coursework on time / Attending assessments
• Coursework / Assessment Marks
• Attendance
9. Student Engagement Monitoring - Interventions
• Trigger Warning 1
• Friendly email based on attendance
• Trigger Warning 2
• Appointment email (all measures)
• Meeting
• 2nd Meeting Opportunity
• Students at risk of failure procedure (formal process)
10. Student Attendance Monitoring – Timeline
Baseline – Self registration for International students
Year 1 (14/15) – Small Pilot Simac Presto
• Level 3 Foundation & some Level 4 cohorts
• Self registration not scalable
Year 2 (16/17) – Lareger Pilot Simac Presto
• Level 3 Foundation & some Level 4 cohorts
Year 3 (17/18) - Implementation
• All Level 3 & 4 cohorts (and Level 5 pilot cohorts)
Year 4 (18/19) - Business as usual
• All level 3, 4 & 5 (and Level 6 pilot cohorts)
11. • Founded in 1824
• 34 000 Students
• 4 400 Staff
• 6 Faculties (2 campuses)
• 65 Buildings (over 200 000m2)
Institution profile
15. Student Engagement Monitoring – Bonus Consequences
• Centralised record for trend analysis
• Improved data quality feedback loop
• Real time space utilisation
• Potential for improved scheduling
• Schedule the most interesting lectures in the least popular
time slots?
20. • International Student Visa Reporting (We 'have to'!)
• Retention Rates
• Progression Rates
• Early identification of students who are starting to disengage
Project drivers
24. Student Engagement Monitoring – ‘Success’
Hi Natalie, I am aware that I have missed some
lessons. I appreciate that the university is
concerned and is willing to help. I have had a
family emergency...
That was good of the University to notice that
I'm struggling and happy for the opportunity to
have an appointment...
27. Takes time to get used to taking registers consistently
Love the analytics and engagement data at fingertips
Like the human input into the process
Meeting the Team made a big difference
27
30. 3. Take part in Student Early Warning led by the engagement team!
Algorithms, on-site SQL
databases, the VPN tunnel
cloud
Communication avenues,
sign-posting, linking student
services, student
appointments
33. Student Engagement Monitoring - Framework
• Measures for early identification of struggling students
• Early interventions to target & support those students
• Systems for monitoring & reporting student progress
• Business process design to highlight institutional best practice
• Supportive not punitive
34. PrestoFlow
Process support and management:
• Flexible baked in workflow system
• Supports processes, policies and
procedures
• Holistic engagement (VLE, marks,
hand-in’s etc)
• Initiates workflow upon defined
triggers being met
35.
36.
37.
38. Create triggers
Institutions can
determine what
actions need to be
taken based on the
measurements. With
our intelligent
software this is made
easy to configure and
create triggers and
workflows
Video, click on image to start