A good presentation enables the tour guide to establish leadership and control over the group by standardizing the information provided. It is important for the presenter to introduce themselves, speak clearly, make eye contact, rehearse their speech, be knowledgeable to answer questions, and address the group as a whole. In contrast, a poor presentation lacks preparation, has low voice volume, provides incorrect information, lacks eye contact or control of speaking time.

1. Presentation Skills + Tourguiding.wordpress.com Hillary Jenkins, Otago Polytechnic 2008

3. Examples http://flickr.com/photos/byebyeempire/24236386 http://flickr.com/photos/fbz/388329695 /