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Budgets, Roadmaps &
MarTech Project
Management
Suzanne Carawan
CMO
Agenda
 How Do People Work in Today’s World
 How Do We Think of Our Marketing Efforts
 How Do We Think of Our Goals
 How Do We Budget to Meet Our Goals
 How Do We Project Manage All the Moving Parts to
Achieve Our Goals
How Do We Build a Roadmap to Our Goals
Why Don’t Projects
Get Done?
How Do People Work in Today’s World
Know Your Personnel
How Do We Approach
Our Work?
Can We Step Back & Speak About the Work in Simple Terms
Marketing Efforts
New Lead Gen
HighRoad U
 Topic
Webinar
 Toolkit
 ILB
Website
Product
Offerings
Events
 Partner Lead Gen
 Conferences
 Webinar Programs
 Projects
 Co-Branded
Product Offerings
 Client
Communications &
Lead Gen
 Newsletter
 Press Releases
 Awards
 Speaking Sessions
 Case Studies
 Product Offerings
 Appreciation
Acquisition Affiliate/Vendor Relations Retention/Upsell
Other Efforts?
 Advocacy
 Industry Research
 Certifying Body
 Regulatory Body
 Fundraising Arm
How Do We Think of Our
Goals?
Out With BHAG. In With Bite-Size.
Goal Setting
 3 Year Plan
 “Digital Transformation”
 Grow by 20%
 Personalization
 Use Automation
SMART Goals
Specific
Measurable
Achievable
Results-Focused
Time-Bound ******
The Meaning of Time
 Generational
 Regional
 Cultural
 Socio-economic
 Industry-specific
Very Different Premises
Do We Know How to Budget,
Roadmap & Project Manage
in this Landscape?
Good Question.
Agile Mindset
Rapid. Responsive. Realistic.
Agile Origins
Agile Manifesto: 2001
http://agilemanifesto.org/
 Easy Read: https://www.visualstudio.com/agile/
 Software DevelopmentBusiness
Agile Methodology
 Start with SMART Goal
 Break into project
 Break project into pieces (sprints)
 Evaluate each day (scrum)
 Make adjustments
 Execute
 Evaluate
Marketing Campaigns
Revenue Purpose
Amount We Can Spend
Collection of Tactics
Positioning & Value Proposition
Creative
Project Management
Measurement
Make the Campaign Agile!
Budgeting Notes
 Do a Pilot Program to Set Baseline Data
 Prioritization:
 Internal vs. Market
 Efficiency vs. Revenue
 Want vs. Need
 Plan Budget by Year, Quarter, Month
 Give Yourself Budget to Experiment
 Iterate to the “Big Thing”
Every Campaign
Before: Planning
During: Execution
After: Evaluation
Event Example:
Before: Promotion
During: Live Event
After: Follow Up
Campaign ROI
Input Cost= Budget
Timeframe for Execution
Output=Revenue
How to maximize ROI?
Campaign ROI
Input Costs:
Cost of the Software
Cost of the Digital Advertising
Cost of Human Labor
Cost of Printing
Cost of Travel
Goal: Minimize our input costs
while maximizing revenue
COGS—
Cost of Goods Sold is the input
cost that we paid to get
marketing work done
Revenue—
Money we brought in
Campaign ROI
Output:
# New Contacts
# MQL
# SQL
# Deals
# Deals Closed
Total “New” Sales
Marketing Tools We Use
Project Management: Mavenlink
Could be:
-Sharepoint
-Basecamp
-XYZ
But Must Be Something!!!
Project Management
Agile PMing
Agile Marketing in Action
Scaled across team
Everyone is a marketing leader at the project level
Marketing Project Leader:
Takes point & works directly with executive sponsor
Creates marketing project brief & plan
Manages all aspects of the project to completion
Coordinates all schedules, communication and assets
Responsible for delivery
Prepares report for productivity and ROI
Project Management
 Specific function or expected skill?
 Agile and much faster
 Critical path important to agile
 Ability to adjust
 Input realistic factors (annual meeting, PTO, maternity
leave, board meetings)
Roadmap
Achieving Big Goals
Agile Roadmap
 Identify Big Destination
 Break down into chunks of goals
 Identify goal milestones
 Break down goals into projects
 Break down projects into tasks
 Execute tasks in uni-task way
Summary
 Self-Reflection
 Organizational Project Maturity Assessment
 Create a Budget, PM & Roadmap Framework
 Get to Know Agile
 Produce More with Less Stress/ Greater Buy-In/Results

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HighRoad U Webinar: Budgets, Roadmaps & MarTech Project Management

  • 1. Budgets, Roadmaps & MarTech Project Management Suzanne Carawan CMO
  • 2. Agenda  How Do People Work in Today’s World  How Do We Think of Our Marketing Efforts  How Do We Think of Our Goals  How Do We Budget to Meet Our Goals  How Do We Project Manage All the Moving Parts to Achieve Our Goals How Do We Build a Roadmap to Our Goals
  • 3. Why Don’t Projects Get Done? How Do People Work in Today’s World
  • 4.
  • 6. How Do We Approach Our Work? Can We Step Back & Speak About the Work in Simple Terms
  • 7. Marketing Efforts New Lead Gen HighRoad U  Topic Webinar  Toolkit  ILB Website Product Offerings Events  Partner Lead Gen  Conferences  Webinar Programs  Projects  Co-Branded Product Offerings  Client Communications & Lead Gen  Newsletter  Press Releases  Awards  Speaking Sessions  Case Studies  Product Offerings  Appreciation Acquisition Affiliate/Vendor Relations Retention/Upsell
  • 8. Other Efforts?  Advocacy  Industry Research  Certifying Body  Regulatory Body  Fundraising Arm
  • 9. How Do We Think of Our Goals? Out With BHAG. In With Bite-Size.
  • 10. Goal Setting  3 Year Plan  “Digital Transformation”  Grow by 20%  Personalization  Use Automation
  • 12. The Meaning of Time  Generational  Regional  Cultural  Socio-economic  Industry-specific
  • 14.
  • 15. Do We Know How to Budget, Roadmap & Project Manage in this Landscape? Good Question.
  • 17. Agile Origins Agile Manifesto: 2001 http://agilemanifesto.org/  Easy Read: https://www.visualstudio.com/agile/  Software DevelopmentBusiness
  • 18. Agile Methodology  Start with SMART Goal  Break into project  Break project into pieces (sprints)  Evaluate each day (scrum)  Make adjustments  Execute  Evaluate
  • 19. Marketing Campaigns Revenue Purpose Amount We Can Spend Collection of Tactics Positioning & Value Proposition Creative Project Management Measurement Make the Campaign Agile!
  • 20. Budgeting Notes  Do a Pilot Program to Set Baseline Data  Prioritization:  Internal vs. Market  Efficiency vs. Revenue  Want vs. Need  Plan Budget by Year, Quarter, Month  Give Yourself Budget to Experiment  Iterate to the “Big Thing”
  • 21. Every Campaign Before: Planning During: Execution After: Evaluation Event Example: Before: Promotion During: Live Event After: Follow Up
  • 22. Campaign ROI Input Cost= Budget Timeframe for Execution Output=Revenue How to maximize ROI?
  • 23. Campaign ROI Input Costs: Cost of the Software Cost of the Digital Advertising Cost of Human Labor Cost of Printing Cost of Travel Goal: Minimize our input costs while maximizing revenue COGS— Cost of Goods Sold is the input cost that we paid to get marketing work done Revenue— Money we brought in
  • 24. Campaign ROI Output: # New Contacts # MQL # SQL # Deals # Deals Closed Total “New” Sales
  • 25. Marketing Tools We Use Project Management: Mavenlink Could be: -Sharepoint -Basecamp -XYZ But Must Be Something!!!
  • 27. Agile Marketing in Action Scaled across team Everyone is a marketing leader at the project level Marketing Project Leader: Takes point & works directly with executive sponsor Creates marketing project brief & plan Manages all aspects of the project to completion Coordinates all schedules, communication and assets Responsible for delivery Prepares report for productivity and ROI
  • 28. Project Management  Specific function or expected skill?  Agile and much faster  Critical path important to agile  Ability to adjust  Input realistic factors (annual meeting, PTO, maternity leave, board meetings)
  • 30. Agile Roadmap  Identify Big Destination  Break down into chunks of goals  Identify goal milestones  Break down goals into projects  Break down projects into tasks  Execute tasks in uni-task way
  • 31. Summary  Self-Reflection  Organizational Project Maturity Assessment  Create a Budget, PM & Roadmap Framework  Get to Know Agile  Produce More with Less Stress/ Greater Buy-In/Results