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PMI® WHITE PAPER
Revenue and Productivity Management
Solution for Hotel- and Restaurant Operation

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- innovation » experience » value » results
”Our mission is to increase
customers’ bottom-line by
simplifying their daily revenue
and productivity management
process.
Give us 45 minutes of your time
and we will reveal to you how.
- You will be convinced!
” We have reduced the labour costs by 95.000 Euros since …
- Frode Hofstad, General Manager – Britannia Hotel
II A PMI® WHITE PAPER © 2009 d2o®

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- innovation » experience » value » results
PMI® – Performance Management Intelligence
PMI is a revenue and productivity management solution, supported with software,
which helps the management bringing organisational financial target to
departmental operational discipline.
Pro-activity and empowerment
PMI provides middle management
with comprehensive and relevant
financial as well operational
information that will help them in
the daily decision-making to meet
the company’s profit and expense
targets.
PMI ensures that the different
departments’ day-to-day activities
are aligned with, and linked to, the
hotel’s financial and operational
objectives.
” Great! Finally, we have received an
important tool that makes it possible to PMI increases management quality
manage the labour costs as well as operating and accountability through daily
activities from day one in an easy way. and transparent exposure of the
departmental performance.
- Haldis Hummelsund,
Executive Housekeeper
Radisson SAS Hotels
I A PMI® WHITE PAPER © 2009 d2o®

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- innovation » experience » value » results
Management Perspective
- Bird’s-eye view
Get an instant reading of current
performance and forecasts in the
key areas of your organisation and
quickly focus in on problem areas.
With the click of a mouse, PMI
allows you to drill down to
investigate performance issues;
and their causes; easily and
quickly. The Key Performance
Indicators will even indicate
problem areas existing at lower
levels.
Revenue forecasting, revenue
optimizing and daily revenue
reporting
PMI lets you create your own
revenue forecasts in minutes and
allows you to share it with other
users.
Resources forecasting
PMI calculates the amount of labour
resources your department requires
for the next days, weeks and
months, based on a revenue rolling
forecasts.
Productivity management
The Operating Cockpit provides the
decision-maker with a clear
definition of his/her financial target
and encourages the operational
manager to take the correct action.
The cockpit-owner receives
feedback in real time on
performance.
Food cost management
A state of the art method for
managing food cost on daily basis,
without counting inventory.
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Easy to use
Intuitive menus and displays mean that even a not computer literate user can be
taking full advantage of the PMI’s functionality right away.
PMI® information flow
PMI is fully integrated with PMS (Opera, Protel, Fidelio, Lanmark, Cenium,
Hoteldata, Visbook, and more...), POS (Micros, RMS, KDR Gold, ADS, Oscar,
Squirrel, and many more...) and time attendance systems (Capitech Tid, Kronos,
Tempus, Hugur, and many more...).
III A PMI® WHITE PAPER © 2009 d2o®

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- innovation » experience » value » results
Conclusions
PMI is a complete and integrated revenue forecasting and productivity management
solution for the hotel and catering industries. Its features enable you to manage
your organisation today and in the future. PMI is the unsurpassed vehicle for
communicating performance within an organisation on a daily basis.
Property Management System and Point of Sale software were introduced to
improve employee performance, and have become integral tools for every hotel
business. In much the same way, business performance management reporting
systems will become the instruments for successful hotel leaders to improve
business performance management and strategy execution.
The five key business benefits are:
1. Accurate forecasting
2. Increased revenue
3. Decreased food cost
4. Decreased labour costs
5. Efficient performance management reporting system
d2o®’s guarantee
PMI is a “packaged” concept and
development costs are spread over
a large number of users. This
makes it possible to deliver a
quality solution at a fraction of the
cost of a “self-developed” solution.
Our highly focused implementation
packages help you get “up and
running” with a minimum of cost
and effort.
” We have reduced the labour costs by 95.000 Euros since we installed PMI
(3 months) and the activities have increased compared to same period last year.
- Frode Hofstad, General Manager – Britannia Hotel
” PMI provides an easy-to-understand view of operating revenue and costs in real
time. This information enables us to perform real revenue and cost management.
- Lars Inge Tordal, City Financial Controller – Radisson SAS Hotels
IV A PMI® WHITE PAPER © 2009 d2o®

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About d2o® consulting
d2o® consulting specializes within the fields of revenue, operational and labour
productivity management for the hospitality and catering industries. The company
provides a proven set of software, training and business consulting services that
enables its customers to increase their business performance. The company’s staff
has extensive experience in the catering and hospitality industries and has strong
competence in areas such as process and performance improvements, IT, learning
and financial management.
Some of d2o®’s customers - hotels
” d2o consulting is a great partner for us, combining business consulting expertise
based on their know-how about our business and innovative solutions.
- Ole-Jacob Wold, CEO - Rica Hotels
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Some of d2o®’s customers – restaurants, bars, pubs and nightclubs
Nordic Uteliv Group
Furset Group
RESTAURANT HOUSE THE OPERA
Olav Thon Restaurant Group
- The Scotsman - Tostrup Friluftsservering
- Saras Telt - 3 Brødre
- Carl Johan Uteservering - Sir Winston
- Den Gamle Major - Dr. Jekylls
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d2o®’s vision
To become the most valuable
partner for our costumers and
partners by creating fast, visible
and sustainable values.
d2o®’s mission
To increase customers’ bottom-line
by simplifying their daily revenue
and productivity management
process.
d2o® is convinced that leaders who
share and pursue this vision will
transform stagnation into
acceleration among their staff.
” d2o understands what it takes to ensure
their customers' successful results. Their
approach is a unique combination of highly
skilled business consultants, proven
methodologies, quality assurance discipline,
knowledge transfer, and an emphasis on
rapid results.
- Rasmus Sandnes,
Managing Director
Dr. Holms Hotel
VII A PMI® WHITE PAPER © 2009 d2o®

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Please contact us.
Address: Smuget 1
NO-1373 Asker, Norway
Telephone: +47 900 80 123
E-post: info@d2o.biz
Web: www.d2o.biz
Demos: Visit our website.
We are independently rated:
Gaselle-company
Every year, the Norwegian business
newspaper Dagens Næringsliv together
with Dun & Bradstreet rank the fastest
growing profitable companies in
Norway.
Deloitte Technology Fast 50
The Deloitte Norway Technology Fast50
Awards is a ranking of the fifty fastest
growing technology firms in Norway.
Dun & Bradstreet AAA-rating
The highest financial reliability rating of
AAA from Dun & Bradstreet.
The triple-A rating from Dun &
Bradstreet assures all customers and
partners of d2o® consulting that they
can be confident in their business
dealings with us.
VIII A PMI® WHITE PAPER © 2009 d2o®

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” Simplicity can only be achieved
by those who understand
complexity, competitive
advantage can be achieved by
those who solve complex
problems with simplicity.
- d2o® consulting
IX A PMI® WHITE PAPER © 2009 d2o®