1. Hema Latha P
hema16@me.com
Ph: +91 9535 505 285
in.linkedin.com/in/hema250
Experience Summary:
 Over8+ yearsof IT experience with5+Yearsof insoftware quality assurance andtestingwithaproventrack
record of delivery anddemonstrated abilitytoinspire/mentor/manage QA teamsanditsactivities.
 Expertise in writing/enhancing of Test Plan, Test Strategy specifying the system’s inputs, outputs, limitations,
entry and exitcriteriaetc.
 Manage in delivering test services to the program including test planning, specification, development,
execution, anddefectmanagementactivities.
 Expertise inanalyzingBusiness/ SystemRequirements documents andUse Cases
 Proficient in using Quality Center for Test Planning, Requirements Management and Defect Reporting and
Tracking
 Good understandingof the Software DevelopmentLife Cycle SDLC and STLC
 Work well underpressure, comfortable workingwithteamsanddealingwithcustomers.
 Responsible forpreparingthe TestingClosure reportsandAcquire business sign-off of testingartifacts.
 Projectmanagementandmentoringof onshore andoffshore developmentteams.
 Experience inperformance DefectLoggingandTrackinginChange Synergy andQuality center
 Handled multiple critical assignmentsconcurrently.
 Experience in testing eCommerce sites, Web Environment (Server & client), Software as a Service (SaaS)
solutions, and Cloudbased applications, test automation toolsSelenium, QTP,
 Experience withwebservicesXML
 worked on Amazon and azure cloud
 Expertise in different kinds of tests such as functional, Regression, integration, User acceptance, smoke and
performance testing.
 Proficient in manual, automated Testing and Performance testing Tools such as QUICK TEST PROFESSIONAL
and Loadrunner
 Experience inPreparation of Automated Testswithinthe Keyword drivenautomation framework.
 Responsible forResource planning,projectforecasts, projectestimations etc
 Good Exposure in Using of QTP Integrated Environment (Step Generator, Synchronization, Actions, Recovery
Scenarios andMethods etc.).
 Responsible for sharing weekly project dashboard, weekly/daily status reports for all applications in our project
and alsotakingcare of claritytimecard for the entire performance teamonweekly basis
 Have involved in identifying the right candidates for the organization by taking up technical interviews for
manual and automationtesting
 OrganizingteambuildingactivitiesandFriday funeventsaspart of stressbuster
Skill Sets:

2. TestAutomation Tool : Load Runner11.5, QTP / UFT 11.50
Database : Oracle
Bug Tracking Tool : Change Synergy, Quality Center
MonitoringTool : Sitescope,NMON,Perfmon,Jconsole,UNIX monitoringcommands, analyzingAWR
report
OperatingSystem : Windows 9x, 2000, XP, UNIX
Languages : C,basicjava
Database : Oracle
Bug TrackingTool : QualityCenter/ALM
OperatingSystem : Windows 2000, XP, UNIX
Languages : C, basicjava
Certificationsand Trainings:
• Certified CCNA(Cisco certifiednetwork associate )
• CEH(Certified Ethical Hacking)
• ITIL Information Technology Infrastructure Library (internalcertified)
• HP Certification onautomatedtestingtools.
• CertifiedLoadRunner 8.0 Product Specialist&Performance Center9
Strengths:
• ExcellentCommunication andinter-personal skillswithproven abilitytotake initiative andbuildstrong
relationships.
• Highly motivated, self-directedworkstyle andability towork ina teamenvironmentandability tounderstand
the sense of urgency.
• Proven abilitytoconsistently andpositively contribute inahigh-paced, changing&challengingwork
environment.
• Ability tocoordinate withmultiple functions andpeople
Educational Qualification:
• - BachelorOf Information Technology
Professional Experience:
Employer Duration Designation
Suvenbits June 2011 – Till date software testing
Capgemini Nov 2006-march-2007 Consultant

3. Affiliated Computer
Services PvtLtd
Feb2006 – Oct 2006 Infrastructure MgmtAnalyst
Pronto Network
Software Pvt. Ltd
April 2005 – Oct 2005 Infrastructure SupportEngineer
Optimus, a Polaris
Company
July 2004 - April 2005 Network SupportEngineer
Professional andFunctional Expertise:
Program / Project Management
• Successfully managedcomplex projectswithglobal implementation, andrapidly evolvingrequirements.
• Effective communication skillsandrecordforcoordination between globally locatedteams.
• Projectdelivery understringenttimelines andhighpressure.
• Exceptional ability to maintain and build client relationships and able to comfortably converse with all
facetsinthe clientsorganization.
• Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and
deliverables.
• AdeptinprovidingAnalytical Supporttokey business Applications /solutions.
• Excellent verbal and written skills, especially presenting findings to both technical and non-technical
audiences.
• Actedas liaison between managementanddevelopmentteamforRequirements andQA.
• Evangelize bestpractices acrossdifferentgroups/divisions.
• ProjectManagement, ProjectSchedule, ProjectTrackingandTeamManagement.
• Expertise in translating Business requirements to understandable IT systems requirements and
ImplementingCMMMethods & Proceduresacrossthe organization.
• Team mentoring, deploymentandmonitoring.
Software Testing
• Identifying, analyzingdefectsandin-consistencies insoftware programfunctions, outputs, online
screens, andcontent.
• Creatingtestcasesand defectreportandexecutingautomated testscripts, testcases, maintaining
the testlog, and testincidentreport.
• Documenting, tracking, andcommunicatingBugs, Enhancements, analysis, andunresolved problems
usingQC.
• PerformingIntegrationTestingandFunctional Testing
• UpdatingRequirements Traceability Matrix (RTM)

4. Automation/Performance testing.
• Client discussions for requirement gathering, preparing test plan, identifying scenarios, test approach,
Analysis reportsandunderstandingArchitecture
• Creating & Parameterize/co-relate scripts using Load Runner for Performance Scenarios (Protocol
Used: Http Web) Creating Load Runner scenarios and executing the runs. Monitoring the Runs.
AnalyzingResultsandSendingReportstothe client.
• Identify critical bottlenecks, discuss the same with the client, PM, consultant and developers and fine-
tunedthe application togetthe required performanceforwhichthe release wasagreatsuccess
Professional Experience:
Suvenbits Software testingengineer June 2011 – Till date
Suvenbits isaIT productfirmwhichis currently developingmobile application forIOSandAndroid platform.
Work Profile:
Managing contents forthe application development.
Applicationdesigningtargetedfortoddlers andkids.
Doingresearch and finalizingcontentforthe application.
Identifyingandfinalizingthe potential outsourcingpartners
Managing the outsourcingpartnerwork andtheirco-ordination withthe inhouse team.
Handled a teamfor ensuringthe deliverables
Selected Accomplishments:
• Team Handling
• ContentManagementasperapplication needandtaste of endusers.
• testingthe application invarious stagesof the productandagile methodology.
Consultantband P2 Capgemini IndiaPvt. Ltd. Nov 2006-march-2007
Capgemini is a French multinational corporation headquartered inParis, France It provides IT services and one of
the world's largest management, outsourcing and professional services companies with a staff of 120,000
operatingin40 countries.
Work Profile:
• Collaboration withITRisk, variousteamstoresolve the issue.
• Documentation of actions takenforaudit, regulatory andlegal purposes
• Good workingknowledge of secure security workingpractices, standards andcontrols
• Havinggood knowledge oversecurity procedures andpolicy implementation.
• Generate Network Performance reportonacase to case basison workingof SLA.
• Validate and prioritize audit findings, obtain management responses, and prepare the detailed and executive
summary auditreports.
• Prepare auditclosingdeckandpresentauditfindings andmanagementresponses atauditclosingmeeting.
• Ensure work papersare complete andperformany wrap-upprocedures necessary toclose outthe audit.

5. Infrastructure Mgmt Analyst Affiliated ComputerServices PvtLtd. Feb2006 – Oct 2006
Affiliated ComputerServices, Inc. (NYSE:ACS), apremierproviderof diversified business process outsourcing
(BPO) andinformation technology outsourcing(ITO) solutions tocommercial andgovernmentclientsworldwide.
BasedinDallas, ACSis a FORTUNE 500 company of more than55,000 people supportingclientoperations reaching
nearly 100 countries.
Work Profile:
• Responsible for24/7 Network Monitoringusingvarious monitoringtools.
• Incident Management - Identify, Isolate Open Tickets and Co-ordinate with multiple World Wide Telecom
Companies asperACSGuidelines.
• Client&Internal ManagementNotification asperour SLA Guidelines.
• Analyze connectivity problems, interpret testing results and determine if the client’s equipment/circuits,
vendorconnectionlinesorCompany routers are the cause and initiate measures forpromptrectification.
• Coordinate network repairs and dispatch the appropriate vendor/specialist depending on the error
determination.
• Assist vendors/specialists with network testing assignments and circuitry repairs designed to maximize
operatingcapacity.
• Update and interface with the Help Desk on problems or issues related to client networks and serve as liaison
between clientsandvendors/specialists.
• Timely Escalations within ACS & External Third Party Vendors to ensure that Problem is restored and client
problems are resolved.
• Update daily logs, turnovers andequipmentmalfunction reportsasperACSNOCProcess andProcedures.