My presentation at Mlearn 2008 http://heloisacsp.blogspot.com/

1. Modelling behaviour in guided tours to support the design of digital mobile city guides Type of session: Short paper Mobile learning landscape Heloisa Candello Lyn Pemberton

2. The use of mobile devices to provide context-dependent information to tourists and other city visitors is now an activity that fits well with the paradigm of informal mobile learning

4. We concentrate on a new perspective, drawn from the interaction of tourists with a (human) tourist guide. The work forms part of the requirements elicitation phase of a project to investigate design issues for audiovisual cultural heritage guides for the informal learner in cities such as London, Edinburgh and Brighton. Purpose

6. Postcards - visitors received a postcard explaining the research and providing the contact information to send by post or give back to the researcher. The Tours

7. Distributed to 24 visitors. Received 17 (=70%) back) The Tours

8. Three informal walking tours , where the cultural, historical, artistic and social aspects of the cityscape were explicated on the move. Brighton Fringe Festival, on the south east coast of England. The Tours

10. Resources Technical resources Camera & audio recorder Human resources Two researchers – one to record, one to take notes Finance Under £50 Time Approx. 2.5 hrs per tour

11. No pre-existing model. Aspects – Guides behaviour Visitors - behaviour/ characteristics Content – structure, level of complexity, assumptions, length Interaction – questions, comments Context – surroundings, reference to past, other places. Analysis

12. Results

15. Heloisa Candello Lyn Pemberton Interactive Technologies Research Group http://www.brighton.ac.uk/cmis/research/groups/itrg/ Thank you 