5. Comcast
My Account
Time Warner Cable
MyTWC
GENBAND
Smart Office
Bright House Networks
TV Explorer
Lowered op-ex with self-care options,
including troubleshooting, account
management and real-time tracking of
technician visits.
Reduced customer care costs and increased on-
time bill pay, while cross-promoting other apps.
Increased business productivity across
geographies by extending UC to smartphones and
tablets.
Made it easier for users to discover and watch
TV & movies, while offering new content and
pushing ads.
We deliver real ROI to customers.
6. Let us connect you with
amazing experiences.
We provide end-to-end mobile strategy, design
and delivery services for communication,
collaboration, media, customer care, field service
apps and more.
8. STRATEGIZE
Successful execution starts with a sound
strategic plan that addresses both the business
and technical aspects of a project, and moves on
through a process of activities, operations and
releases.
Our specialized strategy and insight team works
closely with the customer’s internal resources
through all these phases in order to meet a mutual
goal — a successful outcome as defined by the
customer.
9. Users have come to expect a concise, intuitive,
and visually appealing mobile experience.
Designing the most effective mobile experience is
every bit as important [if not more important] than
the underlying development and technology.
Our team of interactive design experts works
closely with both our customers and our
developers on every structural and design element,
optimizing around the needs of the end user.
DESIGN
10. Our Agile development team will work to design a
solution that fits any need and that can integrate
with any back-end system – or, create a new
system altogether.
Regardless of how beautiful the app looks, the
backbone of any successful mobile solution is
having properly designed and functioning
middleware and backend systems, that ultimately
results in a successful commercial launch.
.
DEVELOP
11. The first few weeks after a mobile launch is
a critical time period that can make or
break the successful launch of a mobile
application.
Once the application is out the door, it
needs to be quickly analyzed to determine if
the “product” is addressing the stated
goals, and adjust the mobile strategy and
roadmap as needed.
LAUNCH
12. MANAGE
We maintain mobile solutions for many of our
customers, utilizing our 24x7 Operations team to
uphold solution availability at or above service
level targets.
Using a variety of proprietary and open source
tools, we monitor not only the availability of the
hardware and software, but also connectivity from
multiple global locations and business transaction
throughput.
13. CLOUD HOSTING
mPortal partners with Amazon Web Services to
provide cloud-based compute, storage, and
networking resources. Solutions can be as simple
as a single virtual machine, scaling up to large
fault tolerant and geo-redundant configurations in
any global location.
Our solutions are designed to meet our customer’s
particular requirements for availability, throughput,
and security. A number of secure methods,
including one- and two-way SSL and VPN-based
channels are used to interface with the customer’s
back-end systems.
14. Click here to view our
Customer Portfolio
Click here to view our
Detailed Design Methodology
®
15. mPortal, founded in 2000, designs and develops
mobile apps and services that focus on providing a
superior end user experience.
Our mobile solutions are targeted at organizations
who are looking to transform their business into the
digital era, by extending legacy processes across
smartphones, tablets and other connected devices.
Our customers to date include many of the world’s
leading companies such as AT&T, Bright House
Networks, Cablevision, Comcast, Cricket
Communications, Cox Communications, Disney
Mobile, GENBAND, Mobile ESPN, Reliance Infocomm,
TELUS, TV Guide, Time Warner Cable, and Verizon
Wireless.
About Us
7900 Westpark Drive, Suite A120 McLean VA, 22102 | 703.852.9600 | www.mPortal.com
/mportalinc
/watchmportal
@mportal
/company/mportal