Lower Cost and Downtime With Managed Print Solutions by HCL Infosystems Ltd.

1. Enterprise
HCL Infosystems Helps a large Private Sector Company
Lower Cost and Downtime With Managed Print Solutions
Client Brief
The client is India's largest private sector enterprise with businesses in the
energy and materials value chain. Their flagship company is the largest
private sector company in India. The client's Group activities span
exploration and production of oil and gas, petroleum refining and
marketing, petrochemicals, textiles, retail, broadband and special
economic zones.
The client enjoys global leadership in many of its businesses, being the
largest polyester yarn and fibre producer in the world and among the top
ten producers in the world in major petrochemical products.

2. Client Requirements Ÿ Supporting centralized management
The client wanted to make printing more system of printing
manageable, reduce print cost, and achieve Ÿ Customisable solution fitting the
environmental benefits in the process. Even client's environment
the most simple supply orders like printing
related spares or consumables orders,
repairs or installations required dealing with
numerous vendors and service personnel.
The client had high volume usage of their
printing facilities. Challenges faced by the
customer included low printing quality, high
printing cost, downtime of printers, low
productivity and less secure printing in their
office.
Solutions Offered
HCL offered its Managed Print Service (MPS)
as a solution to the printing need of the
customer. The solution included deployment
of 150 Toshiba A3 Multi Functional Devices As part of pre-sales implementation, HCL
(MFDs) along with Y-Soft Software. HCL was conducted an on-site assessment and audit
able to introduce some new features into the of printing environment at client's office.
client's system such as - Usage statistics of the distributed
Ÿ Flexibility to cover wide range of infrastructure were gathered. This
workgroups provided insights into the overall spares,
services and consumables requirements.
Ÿ Deployed multiple machines per print
Post the analysis, the total output and
server
document workflow plan was created for
Ÿ Generation of printing reports - MFD
designing and adapting the new managed
wise / user wise / group wise environment seamlessly with HCL MPS.
Ÿ User authentication for secured printing
The implementation was carried out in a
Ÿ Setting work group wise Quotas/Credits, phased manner. The first phase catered to a
Easy Credit Enhancement & Integration huge volume of 100 million prints per
with Active Directory annum .The existing equipments were
Ÿ Job List, Job Preview and information at replaced with Toshiba MFDs integrated
fingertips with Print Managed Software (Y Soft).
Ÿ Pull Printing with Follow me features Deployment of HCL MPS reduced the total

3. cost of printing for the client in the following Business Impact
ways: Ÿ Annualized 30% reduction in TCO
Ÿ Elimination of blank pages during during the contract period
printing Ÿ Conversion of Capex to Opex; pay per
Ÿ Default duplex printing use printing model
Ÿ Restriction of colour printing purely Ÿ Decrease in print volume up to 30%
based on need Ÿ Physical security for printer access and
data management
Ÿ Toner Saving mode features
Ÿ Paper optimization resulting in
HCL also offered end-to-end support for environmental benefits
maintenance of the MFDs to ennsure
Ÿ Better turnaround and stricter SLAs on
complete customer satisfaction. printer downtime
Ÿ Optimized use of MFD fleet
Ÿ Enhanced productivity through better
workflow processes

4. About HCL Infosystems
HCL Infosystems Ltd. with revenue (LTM) of US$ 1.9 billion (Rs 10,486 crores) is India's Premier Technology Company and offers
a wide spectrum of IT Services and Products ranging from Cloud to Learning Solutions. As a complete IT solutions provider the
company offers comprehensive offerings in Enterprise Application Services, IT Infrastructure Managed Services, System
Integration, Office Automation Products and Services, Distribution and Support Services. The company operates in both the
Consumer and the Enterprise space – offering the latest mobility products and operating in verticals like BFSI, Telecom, and
Healthcare respectively.
HCL Care, the support and service division of the company has one of the largest and most extensive service networks across
the country and provides end to end support services for various IT, Telecom and Consumer Electronics products.HCL
Infosystems has one of the largest distribution network of digital lifestyle global brands and an unparalleled robust service
network in the country including Tier 2 and 3 cities. Digilife Distribution and Marketing Services (DDMS), a 100% subsidiary of
HCL Infosystems focuses on multi brand distribution and offers value added distribution for its partners including strategic
consulting services, last mile connect and support in marketing and promotions. HCL Learning a division of the company
covers the entire spectrum of education and training requirements across schools, colleges, individuals and enterprises and
offers rich learning solutions across these segments. HCL Infosystems MEA (Middle East and Africa), a fully owned subsidiary
of HCL Infosystems is part of the emerging markets outreach of the company and focuses on expanding the business in the
Middle East and African geographies and provides comprehensive IT solutions to customers across verticals in the region. The
company also has robust operations in Singapore with its subsidiary HCL Insys Pte. Ltd gaining traction in the region with its
Enterprise solutions including a strong offering in Infrastructure Managed Services.
For more information please visit us at www.hclinfosystems.com
For more details, please contact us at transform@hcl.com
or visit us at www.hclinfosystems.com
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