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1. Software Product Quality
and Compliance
Increasing cost of software quality
Software product companies are in a squeeze regarding cost of International Journal of Computers – 2011
product quality. Rapid release cycles, rapidly changing technology,
globalization and product fragmentation are taking a toll on the
cost of quality.
Quality is a key differentiator for product retention. 37% of the time
and effort is spent in ensuring and maintaining software product
quality. Ensuring quality requires non-core yet critical skills, on
demand and in an unplanned manner.
The challenges with ensuring high quality software
Insistent demand for raising the bar on product quality under the pressure of
rapidly increasing product complexity
Delivering software complying with various standards and platforms, quickly
in a highly competitive market
High cost of maintaining product quality hampered by increased cost of
testing resources
Lack of automated and efficient processes
Management of variability in test capacity due to random requirements
With more than 200 software products Core Components
and platforms successfully tested across Tools / Frameworks
ASSET - Transition framework T2ID - HCL training organization
various target platforms and business PMSmart - SDLC project Test Automation Framework (TAF)
management tool SCRUTINY (Rapid regression
verticals – HCL has put together the best aRKmedes - Knowledge testing framework)
management tool
of software testing engineering services. Testing Infrastructure: Fixed, on-demand labs, performance engineering CoE
Full life cycle of comprehensive functional and non-functional testing
services (more details on next page)
HCL Value Proposition
On-demand catalog based test
Improving product quality Reducing cost of quality services
Service Components Service Components Service Components
Integration testing under a standard Components for testing – Scrutiny/ Ready pool of resources for non-core skills
methodology Model2Test Catalog of services for quick provisioning
Defect analytics including code coverage Testbed and test case audits for Processes for rapid team ramp up & ramp
analysis optimization down
Model based testing and combinatorial Mature end-to-end processes with Localization/ Internationalization,
testing frameworks multi-platform compatibility, app
Frameworks and components for Test automation and readymade test certification, compatibility
different phases cases
Key Metrics
Key Metrics Key Metrics Investment in non-core service: 15%
Customer found defect [CFD]: 20% Tester vs developer ratio: 15% Provisioning and de-provisioning time: 20%
Critical customer cases: 10% Optimize test bed needs by 20% Time to market: 20%
Average regression defects by 10% Incoming CFDs: 20%

2. Full Life cycle Testing Services Spread
HCL software testing services encompass various types of testing across the entire product testing life cycle.
Domain Expertise
Core testing horizontal services
Consulting Enterprise Software
implementing standardization
Consumer Software
and best practices.
Executing Internet Properties
Executing various kinds and levels
of tests based on strategy with
Vertical Products
metrics based measurement.
Optimizing
Security Products
Conducting defects analysis,
code improvement and
automation in alignment with Mobile Applications
business outcomes.
Case Studies
Software technology
Reducing overall cost of testing across product lines without impacting time-to-market and quality while managing variance in
requirements.
20+ products tested across businesses including consumer, enterprise, online and mobile
15-25% cost reduction across the board
Aerospace software
Removing defects (coding standard), optimizing resources and containing cost of testing by early detection of defects leveraging
CQMP.
Coding standard defects reduced by 84% and overall defects reduced by 74%
Telecom software
Reduce regression cycle time, optimize resources and contain the cost of testing.
Test team handles three times more test cases as compared to previous releases
The test team delivered 20 cycles saving ~2 weeks per test cycle
Hello, I'm from HCL's Engineering and R&D Services. We enable technology led organizations to go to market
with innovative products and solutions. We partner with our customers in building world class products and
creating associated solution delivery ecosystems to help bring market leadership. We develop engineering
products, solutions and platforms across Aerospace and Defense, Automotive, Consumer Electronics, Software,
Online, Industrial Manufacturing, Medical Devices, Networking & Telecom, Office Automation, Semiconductor
and Servers & Storage for our customers.