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PaintingaSocial&Mobile
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©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
Abstract
Abbreviations
MarketTrendsandChallenges
Solution
Requirements
Architecture
KeyFeaturesKeyFeatures
SolutioninDetail
CaseStudy
TwitterRealTimeAnalysis
E-CommerceRealTimeAnalysis
BestPractices
Conclusion
ReferenceReference
AuthorInfo
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TableofContents
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
Datahasbeenaroundsincetimeunknown;ourbooks,records,journalsandscripturesallcontaindatain
someform ortheother.Asweenteredthecomputerera,moredatapointsweregeneratedandware-
housed.Thesizeofdatasoontippedovergraspingpowerand‘analysis’cametotherescuewithgraphsand
charts.Analystshadadesiretopredictthefutureortakedecisionsinrealtimebasedonthedatabutthere
wereconstraints,suchascomputing,limiteddatasetsandthecostofcomputation.Thecomputingpartwas
madesimplerwith‘MapReduce’and‘RealTimeProcessing’thathelpedusviewthepresentasithappened.
DataDatachangeditsnaturetoo;SocialNetworksbroughtinthechallengeofutilizinghugeamountsofunstruc-
tureddataforbusinessvalue.Meanwhile,thesilentMobilityrevolutionhasmaterializedwiththeadventof
smartphones.
Asimplesolutionthatcanutilizedata,tapintosocialsentimentsandprovidebusinessvaluetomobile
usersismuchdesired.Socialdatacanbetappedforbothsocietyandbusiness,andeveryoneislookingforan
applicationthatcanaddressboth.Inthispaper,weanalyzeaworkingsolution,itstenetsandfeatures,and
alsoindulgeinabitoffuturegazing.
Sl.No
1 RTB RealTimeBidding
FullFormAcronyms
Abstract
TheFigure1infographichighlightsthat:
TheYOYgrowthofmobiledevicesat5%ishigherthanthegrowthoftheworldwidepopulation;hence,
wecannowreachmorepeopleusingmobilesthanareborneveryyear.
TheSocialMediaYOYgrowthis12%,whichreiteratesAristotle’s‘ManisaSocialAnimal’;moreover,it
showcasesthemutualdependenciesofhumans.
23%YOYgrowthofSocialMobileAccountshighlightsthefactthatnotonlyarehumansdependenton
theirfellowbeingsbutalsowanttokeepintouchclosely
MarketTrendsandChallenges
Abbreviations
PaintingaSocial&MobilePictureinRealTime |3
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
ThereachofmobilityandtheutilityofsocialnetworksarefurtherstrengthenedbythelatestUNReporton
‘NaturalDisasters’during2014intheAsiaPacificregion.ItclaimsthataMobileAppdevelopedbyNSRC,India
wasofgreatuseasitallowedviewersaccesstopost-disasterdamage,andthusenabledquickerreliefand
savedmanylives.MobiledeviceswerealsousefulforspreadingearlywarningsforevacuationthroughSMS
andSocialNetworksduringcycloneHudhud.However,thekeychallengesare:
Inquicklyprocessingandassimilatingdata
CheapalternativesofexistingCOTSsolutionsforRealTimeDataProcessing
Monitoringaneventinrealtime
Figure1.HowtheDigitalWorldhasevolvedoverthepast12months
Source:http://wearesocial.net/blog/2015/01/digital-social-mobile-worldwide-2015/
PaintingaSocial&MobilePictureinRealTime|4
Gartner’sHypeCycletalksaboutthe‘NexusofForces’(mobile,social,cloudandinformation/data)duringthe
DigitalMarketingStage.Itclaimsthat“focusisonnewandmoresophisticatedwaystoreachconsumerswho
aremorewillingtoparticipateinmarketingeffortstogaingreatersocialconnection,orproductandservice
value”.
Thekeypointsthatemergefrom Figure2andthedetailedreport,are:
DataScience,ContentAnalyticsandInMemoryAnalyticsaresomeofthekeytrendsinthehypecycle.
BigDatahasbecomeacommodityandisnolongerthemosthypedtechnologytrend.
IoTandWearableInterfacesarethemosthypedtrendsnowandhaveprobablyreachedaplateau.
Challenges
Cananadvertisementbepushedtoauserdependingonhislocationandhis‘informationneed’via
socialnetworks?
CanaCEOmonitorthelaunchofanewproductinthemarketinreal-time?
Canweestimatethepopularityofanewchartbuster?
Figure2.HypeCycleforEmergingTechnologies,2014
Source:http://www.gartner.com/newsroom/id/2819918
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
PaintingaSocial&MobilePictureinRealTime |5
Requirements
Datahastobeprocessedinrealtimetoreachpeoplefaster.
Savelives,greaterbusinessvalue
Thetechnologyshouldbecheap,simpleandeasytouse.
Acommonmanshouldbeabletouseit
Itcanbeaccessedfrom anydeviceandinstalledincommodityhardware
Theanalyticalvalueofthetechnologyshouldbeimpactful.
Analysts,CEOsandthecommonmanshouldfindrealvalue
Architecture
Solution
Figure3.Architecture
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
PaintingaSocial&MobilePictureinRealTime |6
KeyFeatures
ThebackgroundapplicationisdefinedentirelyonlightweightJavaScript,whichisplatform independent
Thevisualizationshavebothrealtimeandbatchflavors
Optionsforpersistingimportantdataandthrowingawayotherdata
RealTimeSocialSentimentAnalysis
Solution
ThestreamingAPIofSocialNetworkswasusedtotapintounlimitedsocialdata.Insomecases,the
keyword‘Search’optionisalsoprovidedandused
ThestreamingdatawasingestedusingNode.jsapi
ThedatawasminedforkeywordsandsentimentsusingNode.jsmodules
Micro-batchprocessingwasusedtorunMapReduce,toaggregatethedata
AcombinationofAngular.jsandExpresswasusedtocreatetheweb-applicationframework
AgreatcombinationofHTML5,JSON,CSSandSVGwasusedtocreatedynamicandstaticdatavisu
alization
Socket.iowasusedtoenablerealtimeeventbasedcommunication.Thiscanbeusedtofurther
pushnotificationstomobiledevices
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
Figure4.ApartoftheServerCode
PaintingaSocial&MobilePictureinRealTime |7
TwitterRealTimeAnalysis
TwitterprovidestwofeedsfortweetsFirehose:Commercial(millionsoftweetsperhour),Public:Provides1%
ofthetweetsONLY.Thisisavailablefordevelopers/publictomakeappsontwitter.Italsohastwoservices
streams:RealTime,Search:Thisgivesresultsfrom theTwitterdatabaseandisbasedonOLDDATA
TheThecasestudytappedintotherealtimePUBLICfeedofTwitterandreceivedtweetsbasedoncertain
keywordsinrealtime.Thetweetsreceivedwereusedtocreatevisualizations,eachofwhichhadadifferent
usecaseasfollows:
RealTimeSentiment&PopularityAnalysis
Figure5.RealtimeTweetSentimentFlow
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
CaseStudy
PaintingaSocial&MobilePictureinRealTime |8
ThegraphinFigure5showsthespeedoftweetsandsentimentflowinTwitterthedaytheAppleWatchwas
launched.Thegraphmovesinrealtimefrom righttoleft,andupanddown.Thespeedofthegraphdepicts
thenumberoftweets,andtheupanddownmovementdepictsthesentimentflowfrom positivetonegative.
Thisfeaturecanbeusedbyanycompanyormarketingteam tomonitoranewlylaunchedproduct.Itcanalso
beusedbydisastermonitoring/healthteamsallaroundtheglobetogaugethedamageoroutbreakofa
disease.
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
Figure6.RealtimeTweetLocationTracking Figure7.RealtimeTweetLocationTracking
RealTimeTweetLocationTracking–GeoTagging
TheiconsinthemapinFigure6showpeopletweetingabouttheAppleWatch.Usingtheabovefeaturewe
canactuallytrackapersoninrealtime.ThiscanbeusedbyRTBteamstopushrealtimeadvertisementstoa
person’smobileinrelationtothelocalestablishments.Ontheotherhand,thisfeaturecanbeusedtotrack
downapersonindistress.TheIndianArmyusedafeaturesimilartothistofindaconcentrationofpeople
strandedintherecentJammuandKashmirfloods.
Heat-MapAnalysisofSentimentsinSocialNetworksHeat-MapAnalysisofSentimentsinSocialNetworks
Thisdiagram depictsthebuckets,ortweetcountsofsentimentsrangingfrom -15to15fortheeboladisease
overamonth.Bytheendofthemonth,thesentimentsshiftedfrom negativetopositiveduetotheintroduc-
tionofmedicines/shots,etc.Thisfeatureenablesenterprises/businessestohighlightcertainissuesandhigh-
lightthesocialspreadoftheseissuesacrossvarioussentimentsegments.Also,asdepictedinthisexample,
thiscanbeusedtofindwhetheranydisaster/pandemicisslowlylooseningitsgripoverhumanlivesandsuf-
fering.
RealTimeWordCloud–PopularFeatureIdentification
Thewordcloudiscreatedevery100tweetsinrealtime.ItconsistsoftopNterms.Thiscanbeusedtoidentify
thepopularfeaturesofanewlylaunchedproduct/merchandiselikeamobileoragame.Thiswillalsohelpto
understandwhatthegreatestimpactedareasoritemsareintimesofadisaster,ascapturedinthisdiagram
duringthe2014earthquakeinCaliforniawherethewineindustrywasgreatlyimpacted.Youcanseetheterm
‘winemakers’and‘California’inthewordcloud.
PaintingaSocial&MobilePictureinRealTime |9
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
Figure8.RealTimeWordCloud
Figure9.ProductsboughtandsoldbyOnlineShoppersinIndia
E-CommerceRealTimeAnalysis
TheIndiaE-Commercemarketwillreach$6billionin2015-a70%increaseover2014revenuesof$3.5billion,
accordingtoGartner,Inc.DigitalcommercefacilitatesapurchasingtransactionovertheWeb,andsupports
thecreationandcontinuingdevelopmentofanonlinerelationshipwithaconsumerorbusinesscustomer
acrossmultipleretail,wholesale,mobile,directandindirectsales,callcenter,anddigitalsaleschannels.
PaintingaSocial&MobilePictureinRealTime |10
©2015,HCLTechnologies.ReproductionProhibited.ThisdocumentisprotectedunderCopyrightbytheAuthor,allrightsreserved.
Figure10.SmartphoneVendorShareinIndia
ChallengesinE-Commercesites
Howtoidentifychangingproductrequirementswithrespecttocustomerneeds
Howdoesthesocialimpactofanexistinguser(maybeapostorareview)impactacustomerwhen
buyingasimilarproduct
Gaugingtheimpactofoffersanddiscountsduringaspecificcampaignorevent
Gaugingacustomer’sopinionandattitudetowardsaparticularfeatureofaproduct
TheseThesechallengesshowthatsocialmediaplaysavitalroleinpersuadingacustomertobuysomethingaddi-
tionalormoreexpensive,from anecommercesite.
Thesmartphonemarkethasbeentrendingalotrecently.We’vedoneastudybycrawlingthereviewsofapar-
ticularsmartphonefrom oneofthee-commercesites,performedtheprocessfortheextractionoffeatures,
andsummarizedthescoreoftheentireproduct,feature-wise,togetherwiththetrendingfeatures.
Whenaproductispurchased,ithasthefollowinginfluencingfactorsbasedonprice,geographicallocation,
keyfeaturesthecustomerwaslookingfor,technology,andmore.
1.Extractionofcustomerenlistedspecificfeatures/featuredescriptorsfrom abulkrepositoryof
featuresenlistedforaparticularproduct,categorizedinaparticularsegmentoftechnology.
PaintingaSocial&MobilePictureinRealTime |11
Formoredetailscontact:ers.info@hcl.com
Followusontwitter:http://twitter.com/hclersand
Ourbloghttp://www.hcltech.com/blogs/engineering-and-rd-services
Visitourwebsite:http://www.hcltech.com/engineering-rd-services
Hello,I’m from HCL’sEngineeringandR&DServices.Weenabletechnologyledorganizationstogotomarketwithinnovativeproducts
andsolutions.Wepatnerwithourcustomersinbuildingworldclassproductsandcreatingassociatedsolutiondeliveryecosystems
to help bringmarketleadership.Wedevelop engineeringproducts,solutionsand platformsacrossAerospaceand Defense,
Automotive,ConsumerElectronics,Software,Online,IndustrialManufacturing,MedicalDevices,NetworkingandTelecom,Office
Automation,SemiconductorandServers&Storageforourcustomers.
ThiswhitepaperispublishedbyHCLEngineeringandR&DServices.
Theviewsandopinionsinthisarticleareforinformationalpurposesonlyandshouldnotbeconsideredasasubstituteforprofessional
businessadvice.TheusehereinofanytrademarksisnotanassertionofownershipofsuchtrademarksbyHCLnorintendedtoimply
anyassociationbetweenHCLandlawfulownersofsuchtrademarks.
FormoreinformationaboutHCLEngineeringandR&DServices,
Pleasevisithttp://www.hcltech.com/engineering-rd-services
Copyright@ HCCopyright@ HCLTechnologies
Allrightsreserved.
KinnarKumarSen
HCLEngineeringandR&DServices
GopiKrishnaDurbhaka
HCLEngineeringandR&DServices
Reference
Conclusion
AuthorInfo
[1]http://wearesocial.net/blog/2015/01/digital-social-mobile-worldwide-2015/
[2]http://www.thehindu.com/features/education/research/man-as-a-social-animal/article2988145.ece
[3]http://en.wikipedia.org/wiki/Homo_sapiens
[4]http://www.gartner.com/newsroom/id/2819918
[5]http://pluznews.com/11152/early-warning-evacuations-saved-lives-during-cyclone-hudhud-un.htm
RealTimeAnalysisisheretostay;businessesandpeoplewouldlovetoseemorevaluesfrom datathatfloats
around.Aunifiedplatform forthispurposehasalotofpotential,andmayfinditsapplicabilityelsewheretoo.
Technologyisusedforchurningmoneyoutofthebusinessmeltingpot,butitachievesitstruevalueonly
whenitisusefulinsolvingsomeofthesocialproblemsaswell.Thiswasasimpleattempttohighlightthat
lightweight,free,andeasytouselibrariescanbeputtogethertodevelopasolutionthatcanclaim totouch
basewithboth.
PaintingaSocial&MobilePictureinRealTime |13

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