HCL’s 100,000 Ideapreneurs are changing the world one relationship at a time. And they’re doing it by taking their relationships with their customers beyond the contract. Our approach to engagements is best described by the word ‘relationship’. Because every relationship – be it between family members, friends, colleagues, or clients and vendors – operates based on a contract, whether written or unwritten. But beautiful relationships that benefit both parties are sustained by emotions, behaviour, and actions that go beyond that explicit or implied contract.
In business, a contract can safeguard all that is in within the “span of control”. But in today’s uncertain world where business and macro environment are seeing new challenges and undergoing changes every day, what makes an engagement truly worthwhile is that which cannot be scripted in any contract. It’s a simple thing called values. Read on to understand the HOWS and WHATS of HCL Technologies Ltd. that believes in leading with its Relationships - with its customers, clients, partners and employees - that go Beyond the contract.