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ETS Case Study: HCLT develops a digital asset management solution for a leading publishing company in the USA
HCL develops a Digital Asset Management Solution for a leading publishing company in the USA BACKGROUND Our client is a global leader in online learning, with nearly 2,000 textbook companion Web sites, the InformIT Website for technology professionals, and the Family Education Network - the award winning online resource for parents, teachers and children It faced challenges in enterprise content management [ECM] and partnered with HCL to set up the environment and build a solution to cater to its critical business needs.CHALLENGES / OBJECTIVES Establish a centralized content repository for print and digital formats while building a SNAPSHOT scalable, next generation Documentum system to serve more than 4000 users, with Horizontal: Enterprise Transformation Services web and desktop access - ECMP Migrate a 5 year old Open Text Live link-based content management system to Micro-vertical: Consumer Services Documentum within 8 calendar months and integrate the print development and Service Areas: Application Maintenance & digital development processes Enhancement Provide continuity despite heavy content file transfers during business hours Technologies: Documentum 6.5 Inherit a partially developed Web content management system by another vendor suite(DAM, MWS, FSS, BOCS), Interwoven and bring this to completion; Restart development for implementation of an 7.1, Talend, JMS, Marklogic, Oracle, Java integrated framework for content marketing and delivery to end consumers IPs / Frameworks: File Recovery Tool for Plan an integrated set of core applications to manage content, followed by a multi- DCTM, Migration Framework for Legacy to year site roll-out with minimum IT involvement DCTM and DCTM to DCTM
THE SOLUTION CUSTOMER HCL implemented the Documentum product suite based Digital & Print centralized TESTIMONIAL repository which was customized to provide bulk import, export and metadata updates using the FTP protocol The DCTM FTP process was integrated with workflow for better management of the “This morning we launched the first release company’s assets; HCL also evaluated tools for migration and suggested FME of Documentum for the PAL Migration “Migration Center” - a stable tool that makes it easy to manage large data volumes project. US Higher Ed has been successfully and delta migrations, which suited our clients requirements perfectly migrated as scheduled. Although we still have quite a bit of work to do to bring this HCL designed an efficient and scalable ETL [extract, transform and load] system by project to a successful conclusion, I wanted expanding content extraction throughput through breakthrough system to express my thanks to each of you for your engineering, and scaled the source Live link system to extract nearly 700 GB of data excellent commitment and contributions in in just 24 hours; Migrated 50TB of content from Livelink to DCTM. reaching this very important milestone. You Provided assessment of web content management [WCM] applications against are truly valued members of this project and business requirements and complete program management of the WCM framework trusted partners as we continue to create including multiple projects with dedicated program managers from HCL and deliver value to our stakeholders”. Provided support and enhancements to the new and existing WCM applications with 0 downtime between frameworks - Vice PresidentRESULTS / BENEFITS Secure and scalable solution allowing robust metadata tagging, and enabling easy search and content delivery across the globe Better integration between Print and Digital authoring teams leading to reduced time to market of new products Central asset library providing easy centralized archival and access to client assets, and tracking of royalty based assets A Content Management Strategy across the globe using the Documentum system - Enabled its global publishing community use Documentum from inception to archival, through standard and well defined business processes, taxonomy and transformation engines Mature delivery process using Agile software development model with improved service levels and quality Common framework for (1) receiving marketing data from different sub units and locations (2) managing marketing data and creation of delivery platforms Power to business users to create their own websites with static and dynamic content Provided a scalable solution to bring in more sub units and more functionality to the existing application
Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering tobuild superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busydeveloping solutions for 500 customers in 31 countries across the world.How can I help you?www.hcltech.com