HARI FROM SV COLLEGE OF ENGINEERING

2. Presentation by
13BF1E0068
UNDER THE GUIDANCE OF
Mr.D.SREEKANTH REDDY,.MBA
ASST.PROF
DEPT OF MBA
External Guide:
MR.T. SUNIL KUMAR REDDY
Front office manager
VIHAS HOTEL

3. INDUSTRY PROFILE
COMPANY PROFILE
ORGANIZATION STURCTURE
DEPARTMENTS
PROJECT DESIGN
SWOT ANALYSIS
SUGGESTIONS
BIBILIOGRAPHY
CONCLUSION

5. A hotel is an establishment that provides lodging paid on a
short-term basis.
Larger hotels may provide additional guest facilities such as a
swimming pool, fitness center, business center, childcare,
conference facilities and social function services.
In Japan, capsule hotels provide a minimized amount of room
space and shared facilities.
Additional common features found in hotel rooms are a
telephone, an alarm clock, a television, a safe, a mini-bar with
snack foods and drinks, and facilities for making tea and coffee

6. Company : VIHAS hotels
Industry : Hotel Industry
Chairman : Mr.RATNAIAH
Head office : Tirupathi
Employees : 100(+)
Established : 24th April 2014
Website : www.vihashotels.com

7. Vihas Hotels is located in Heart of
the City located in Leela Mahal
Centre,01Kms From Bus Stand &
Railway Station,12Kms Distance
from Tirupati Airport,20 Kms From
Tirumala Temple.
Totally they have 61 rooms .
Building Area:6380Sqft
ABOUT HOTEL VIHAS

10. M.D/CHAIRMAN
MANAGER
EMPLOYEES/WORKERS
HR MANAGER
PRODUCTION
MANAGER
FRONT
OFFICE
MANAGER
FINANCE
MANAGER
DIERCTORS
ORGANIATION STUCTURE

11. HR DEPARTMENT
FINANCE DEPARTMENT
FRONT OFFICE DEPARTMENT
F & B DEPARTMENT
PRODUCTION DEPARTMENT
HOUSE KEEPING DEPARTMENT

12. FRONT OFFICE DEPARTMANT
 It is the most important department of the hotel.
 The main function of this department is to give
warm welcome to the guest .
 It helps to create good image in front of the guest.
 This is the first department where guest comes in
contact with.

13. FOOD &BEAVERGE DEPARTMENT
 It is a department which serves food and
beverage to the guest in a very attractive and
pleasing manner, which creates good
impression on the guest.
 there are several kind of food and beverage
outlet like restaurants, Bars, Coffee shops,
take away banquets etc.
 It is second most revenue producing
department

14. ROYAL CONFERENCE HALL

15. S.
No
Outlet Name Sq.Ft
No.
of
Covers
Seating
Capacit
y
1
Nine Flavors
(Restaurant)
1250
Sq.Ft
72 -
2
Royal’s
(Banquet
Hall)
1000
Sq.Ft
- 120
3
Origin
(Banquet
Hall)
1100
Sq.Ft
- 150
F & B Info

16.  The main role of production is to turn inputs
into outputs.
 It is a department with deals with the
preparation of different types of food items
 It makes the food more delicious and
attractive by different styles of cooking
FOOD PRODUCTION DEPARTMENT

17. HOUSE KEEPING DEPARTMENTS
 This department is responsible for cleaning
and maintaining hotel premises which
include public area, guest rooms, lobby,
swimming pool area etc
 generally this department is not visible to the
guest.
 This department works to give pleasant look
of the hotel to the guest.

18. PROJECT DESIGN

19. •To learn work environment.
•To study the cost and services of the products
•To know about the hotel and their operations

20. • They are not allowing me in main kitchen
•Due to less time it is not possible to collect
information about the company

21. •It is near to railway station & bus stand
•They have two entrances
•Reservation facility
•Some foreign employees are also working
•Totally they have 61 rooms.
•Management is involved every operation
•Hotel will work for 24*7

22. FRONT OFFICE OF VIHAS HOTEL

23. S.No Room Category Sq.Ft
No.
of
Rooms
1 Standard Rooms 250 Sq.Ft 40
2 Superior Rooms 250 Sq.Ft 18
3 Suite Rooms 500 Sq.Ft 3
Total Rooms 61
Room info
Room Features
Complimentary fruit basket
Coffee and tea provisions
In-room safe
Individual A/c control
Bathrobe and slippers
Yoga Mat
Electronic Weighing Machine
King-size bed
Mini bar
Main bathroom with walk-in shower
Access to the Business Centre
Access to the Health Club
Airport Transfers

24. Nine Flavors
Multi Cuisine Restaurant
One of the premier restaurants
in Tirupati, 9 Flavors serves
sumptuous cuisine crafted from
the finest of ingredients. With
an emphasis on classic
presentation and simple
technique, this modern
restaurant offers a whimsical
yet cultivated menu that
changes with each season
No.of Covers:72
Area :1250Sqft

25. Standard Room
Room Category Sq.Ft Total
Rooms
King Size Bed Twin Bed
Standard Rooms 250 Sq.Ft 40 27 13

26. Superior Room
Room Category Sq.Ft Total
Rooms
King Size Bed Twin Bed
Superior Rooms 250 Sq.Ft 18 13 5

27. Delight Suite Room
Room Category Sq.Ft Total
Rooms
King Size Bed
Suite Rooms 500 Sq.Ft 3 3

28. STRENGTHS
WEEKNESS
OPPORTUNITIES
THREATS

29. Well loyal to the customers
Good facilities
Located in Centre of tirupati
It is only one branch
No parking area
Late entry of business

30. New entrant tirupati
3STAR HOTEL
Managerial staffs ARE YOUNG AND ENERGETIC
Heavy competition

31. They have Given advertisement to attract customers
 They have to Arrange the garden and swimming
pool facility.
 They have to Arrange Bouquet shop and gift cen
Here the security is very less. So increase the security fo
customers safety.
 They have to expand the parking place
They have to establish new branches in our country

32. BIBILIOGRAPHY
I collect the information with the help of
Front office manager Mr.T.Sunil Kumar Reddy
Hotel Magazines
www.vihashotels.com
www.booking.com
www.tripadvisor.com
www.makemytrip.com
www.agoda.com
www.via.com
www.goibibo.com
www.glayertrip.com

33. I finally conclude that it is important to start a hotel
in the heart of the town For drastic growth, but it is
also very important to maintain proper parking
area and other amenities to the customers
CONCLUSION