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#thinkppc
&HOSTED BY:
Facebook Ads:
How To Build A Funnel For Sales, Not Likes
#thinkppc
Presenters
• Massimo Chieruzzi
– CEO at AdEspresso
– @massimoCW
• JD Prater
– Senior Account Manager at Hanapin
Marketing
– PPC Hero Blogger
– @jdprater
#thinkppc
Join the conversation
• Include the hashtag #thinkppc in your
Twitter tweets.
Or use the webinar question box to send
us questions.
#thinkppc
Live Poll Question #1
How long have you been in PPC?
#thinkppc
A. Less than 1 year
B. 1-3 years
C. 3-5 years
D. 5+ years
#thinkppc
Live Poll Question #2
How do you manage your account(s)?
#thinkppc
a) I’m part of an in-house PPC team.
b) I do all the marketing myself.
c) I work for an agency.
d) I’m a consultant.
#thinkppc
Creating the Right Strategy
for Your Social Funnel
#thinkppc
Why do you need a Funnel?
Tactics work on Google AdWords…
Adwords is great for Demand Fulfillment:
Users need something -> Search For it -> Find the ad -> Buy
Easy, though it can be expensive.
Therefore, for Demand Fulfillment, basic tactics work really well:
● This advertising approach does not vary much across industries
● Ad design template is basic
● What works today will likely work next month and next year.
#thinkppc
Why do you need to learn how to cook?
…but they don’t work on Facebook
Facebook is great for Demand Generation:
Users have no specific need -> Discover your brand -> Engage -> Buy
(maybe).
Complex, but a huge opportunity to reach new customers.
Therefore Facebook Ads require more creativity and customization:
● Every industry’s advertising approach is different.
● What works today might not work next month and definitely not next
year.
● Ad design demands creativity and impressive content
Before you create an Ad, keep this in mind:
#thinkppc
People don’t go to Facebook to make decisions.
They go to Facebook to avoid decisions!
#thinkppc
#thinkppc
Build the Perfect Growth Engine
#thinkppc
Cold Audiences
#thinkppc
Attracting Visitors
Goals
Attract visitors to our website
and build an audience in the
cheapest possible way.
Ingredients
Content. Awesome, unique,
content.
Metric to monitor
Cost per Website Click
#thinkppc
1. Make it Unique & Valuable
3.5M Posts every day. Most of them are crap :(
For Example….
“Transparency is key in building and maintaining
a strong reputation. Be honest, respectful, and
mindful across all social media platforms. It’s
important to be open and transparent, this
makes people relate to you…”
Blah, blah, blah… that’s soooo obvious! As
opposed to what? Being closed and shady ?
#thinkppc
2. Write Appealing Titles
Which Post would you rather share?
7 Top Facebook Ad errors
- OR -
The 7 Facebook Ad errors that cost
me almost $250,000
#thinkppc
3. Create Recognizable Branding
#thinkppc
Actionable Strategy
Design
Catchy title.
Recognizable branding. Prompts to engage users.
Targeting
Very Broad (1 to 2M users).
Target Countries where you sell. Interest targeting.
Lookalike Audiences
Placement
Anywhere! Mobile and Desktop, Newsfeed and
Right Column
Bid
oCPM for Website Clicks or Engagement
#thinkppc
Have you tested it ?
● Targeting is the most important element to test here.
● The more you test, the more you’ll understand who
your customers are.
● Start with broad tests like: Men vs. Women, young vs
old, Interests.
● Once you find a winner, refine your tests.
#thinkppc
Ads Examples
#thinkppc
Warm Audiences
– Leads
#thinkppc
Converting Visitors into Leads
Goals
Getting your visitors’ profiles
and contact information.
Position yourself as a thought
leader.
Ingredients
Lead Magnets
Metric to monitor
Cost per Conversion (Lead)
#thinkppc
Top Lead Magnets
● eBooks
● Webinars
● Checklists
● Giveaways
● eMail Courses
#thinkppc
1. Make it Quick to Consume
Lead Magnets should provide
immediate gratification
Users won’t be ready to move to the
next step until they’re done with the
Lead Magnet!
#thinkppc
2. More Value = More Data
The ask needs to be proportional to perceived value
eBook Newsletter
#thinkppc
3. Address a Specific Niche
You’ll never satisfy
everyone.
Address your customers’
specific needs.
#thinkppc
One size does
not fit all.
#thinkppc
#thinkppc
Just for me.
Great!
#thinkppc
#thinkppc
4. Use a Call-to-Action
Tell your users what to do after clicking…
and watch your conversion rate go up.
#thinkppc
Actionable Strategy
Design
Clear Call To Action. Highlight the problem.
Specify that it’s FREE.
Targeting
Website Custom Audience (Website Visitors in the
last 60 days).
Exclude existing leads with a Custom Audience.
Placement
Desktop Newsfeed and Right Column
Bid
oCPM optimized for Conversions
#thinkppc
Have you tested it ?
● Testing the demographic when targeting our website
visitors is not very useful.
● You might still want to run some tests on the
Website Custom Audience to find the most profitable
audience niches.
● Testing your ads’ designs is essential. Test Images,
Titles, Text, Calls to Action.
● Start with broad tests and then fine-tune them.
#thinkppc
Start with broad tests
+143% Improvement
#thinkppc
Then fine-tune the winner
+13% Improvement
#thinkppc
Ads Examples
#thinkppc
Hot Audiences
– Customers
#thinkppc
From Leads to Customers
Goals
Time to make $$$$. Convert hot
leads into paying customers.
Ingredients
Email marketing; Buyer
Personas
Metric to monitor
Cost per Conversion & ROI
Use Conversion Pixels to send
revenue data to Facebook
#thinkppc
1. Use Buyer Personas
Address each customer’s specific pain points
Agency Startup
#thinkppc
2. Add Social Proof
When Buying, Users’ fears often get in the way.
Address this with Social Proofs and Testimonials
#thinkppc
3. The Elephant & The Driver
DIRECT THE DRIVER, MOTIVATE THE ELEPHANT
#thinkppc
3. The Elephant & The Driver
#thinkppc
Actionable Strategy
Design
Keep it simple. Highlight benefits, not features.
Address your customers’ rational and emotional
sides.
Targeting
Target Website Custom Audience + the Custom
Audience that has all your leads;
exclude existing customers.
Placement
Desktop: Newsfeed and Right Column.
Bid
oCPM optimized for conversions
#thinkppc
Have you tested it ?
● Analyze CTR & Conversion Rate to figure out if it
makes more sense to test Ads or Landing Pages
● Test different value propositions of your product
within the post’s text.
● Test if displaying the product’s price increases
conversions or not.
● Split Test Newsfeed vs. Right Column. The more
recognizable your brand is, the more effective the
Right Column is.
#thinkppc
Ads Examples
#thinkppc
Hottest Audiences
– Promoters
#thinkppc
Promoters
Goals
Increase customer lifetime
value: up-sell more products,
increase loyalty, reduce churn,
generate referrals.
Ingredients
Referral Programs, Special
Offers, Early access to new
products.
Metric to monitor
Customer Lifetime Value
#thinkppc
Actionable Strategy
Design
Make the copy fun and friendly, they’re loyal
customers after all! Feature your logo in the ad to
attract attention.
Targeting
Target Custom Audiences segmented by purchase
history or customer value/lifecycle stage.
Placement
Mobile and Desktop + eMail Marketing
Bid
oCPM optimized for Conversions
#thinkppc
Adapt to your needs & market
#thinkppc
Caffeine for Facebook Ads
Spending more than $2,000 in Facebook Ads?
AdEspresso can save you time & money
Get 30% off for 3 months:
http://adespresso.com/join-hanapin
#thinkppc
PPC Retainers
Need some assistance for your PPC?
We offer on-going and one-time retainers.
Learn More:
http://www.hanapinmarketing.com/ppc-retainers/
#thinkppc
Live Q&A Time!
#thinkppc
Thank you for attending our webinar! #thinkppc
• Contact us Directly:
» Hanapin Feedback: marketing@hanapinmarketing.com
AdEpresso Feedback: massimo@adespresso.com

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Facebook ads: How To Build A Funnel For Sales, Not Likes

  • 1. #thinkppc &HOSTED BY: Facebook Ads: How To Build A Funnel For Sales, Not Likes
  • 2. #thinkppc Presenters • Massimo Chieruzzi – CEO at AdEspresso – @massimoCW • JD Prater – Senior Account Manager at Hanapin Marketing – PPC Hero Blogger – @jdprater
  • 3. #thinkppc Join the conversation • Include the hashtag #thinkppc in your Twitter tweets. Or use the webinar question box to send us questions.
  • 4. #thinkppc Live Poll Question #1 How long have you been in PPC? #thinkppc A. Less than 1 year B. 1-3 years C. 3-5 years D. 5+ years
  • 5. #thinkppc Live Poll Question #2 How do you manage your account(s)? #thinkppc a) I’m part of an in-house PPC team. b) I do all the marketing myself. c) I work for an agency. d) I’m a consultant.
  • 6. #thinkppc Creating the Right Strategy for Your Social Funnel
  • 7. #thinkppc Why do you need a Funnel? Tactics work on Google AdWords… Adwords is great for Demand Fulfillment: Users need something -> Search For it -> Find the ad -> Buy Easy, though it can be expensive. Therefore, for Demand Fulfillment, basic tactics work really well: ● This advertising approach does not vary much across industries ● Ad design template is basic ● What works today will likely work next month and next year.
  • 8. #thinkppc Why do you need to learn how to cook? …but they don’t work on Facebook Facebook is great for Demand Generation: Users have no specific need -> Discover your brand -> Engage -> Buy (maybe). Complex, but a huge opportunity to reach new customers. Therefore Facebook Ads require more creativity and customization: ● Every industry’s advertising approach is different. ● What works today might not work next month and definitely not next year. ● Ad design demands creativity and impressive content Before you create an Ad, keep this in mind:
  • 9. #thinkppc People don’t go to Facebook to make decisions. They go to Facebook to avoid decisions! #thinkppc
  • 12. #thinkppc Attracting Visitors Goals Attract visitors to our website and build an audience in the cheapest possible way. Ingredients Content. Awesome, unique, content. Metric to monitor Cost per Website Click
  • 13. #thinkppc 1. Make it Unique & Valuable 3.5M Posts every day. Most of them are crap :( For Example…. “Transparency is key in building and maintaining a strong reputation. Be honest, respectful, and mindful across all social media platforms. It’s important to be open and transparent, this makes people relate to you…” Blah, blah, blah… that’s soooo obvious! As opposed to what? Being closed and shady ?
  • 14. #thinkppc 2. Write Appealing Titles Which Post would you rather share? 7 Top Facebook Ad errors - OR - The 7 Facebook Ad errors that cost me almost $250,000
  • 16. #thinkppc Actionable Strategy Design Catchy title. Recognizable branding. Prompts to engage users. Targeting Very Broad (1 to 2M users). Target Countries where you sell. Interest targeting. Lookalike Audiences Placement Anywhere! Mobile and Desktop, Newsfeed and Right Column Bid oCPM for Website Clicks or Engagement
  • 17. #thinkppc Have you tested it ? ● Targeting is the most important element to test here. ● The more you test, the more you’ll understand who your customers are. ● Start with broad tests like: Men vs. Women, young vs old, Interests. ● Once you find a winner, refine your tests.
  • 20. #thinkppc Converting Visitors into Leads Goals Getting your visitors’ profiles and contact information. Position yourself as a thought leader. Ingredients Lead Magnets Metric to monitor Cost per Conversion (Lead)
  • 21. #thinkppc Top Lead Magnets ● eBooks ● Webinars ● Checklists ● Giveaways ● eMail Courses
  • 22. #thinkppc 1. Make it Quick to Consume Lead Magnets should provide immediate gratification Users won’t be ready to move to the next step until they’re done with the Lead Magnet!
  • 23. #thinkppc 2. More Value = More Data The ask needs to be proportional to perceived value eBook Newsletter
  • 24. #thinkppc 3. Address a Specific Niche You’ll never satisfy everyone. Address your customers’ specific needs.
  • 25. #thinkppc One size does not fit all. #thinkppc
  • 27. #thinkppc 4. Use a Call-to-Action Tell your users what to do after clicking… and watch your conversion rate go up.
  • 28. #thinkppc Actionable Strategy Design Clear Call To Action. Highlight the problem. Specify that it’s FREE. Targeting Website Custom Audience (Website Visitors in the last 60 days). Exclude existing leads with a Custom Audience. Placement Desktop Newsfeed and Right Column Bid oCPM optimized for Conversions
  • 29. #thinkppc Have you tested it ? ● Testing the demographic when targeting our website visitors is not very useful. ● You might still want to run some tests on the Website Custom Audience to find the most profitable audience niches. ● Testing your ads’ designs is essential. Test Images, Titles, Text, Calls to Action. ● Start with broad tests and then fine-tune them.
  • 30. #thinkppc Start with broad tests +143% Improvement
  • 31. #thinkppc Then fine-tune the winner +13% Improvement
  • 34. #thinkppc From Leads to Customers Goals Time to make $$$$. Convert hot leads into paying customers. Ingredients Email marketing; Buyer Personas Metric to monitor Cost per Conversion & ROI Use Conversion Pixels to send revenue data to Facebook
  • 35. #thinkppc 1. Use Buyer Personas Address each customer’s specific pain points Agency Startup
  • 36. #thinkppc 2. Add Social Proof When Buying, Users’ fears often get in the way. Address this with Social Proofs and Testimonials
  • 37. #thinkppc 3. The Elephant & The Driver DIRECT THE DRIVER, MOTIVATE THE ELEPHANT
  • 39. #thinkppc Actionable Strategy Design Keep it simple. Highlight benefits, not features. Address your customers’ rational and emotional sides. Targeting Target Website Custom Audience + the Custom Audience that has all your leads; exclude existing customers. Placement Desktop: Newsfeed and Right Column. Bid oCPM optimized for conversions
  • 40. #thinkppc Have you tested it ? ● Analyze CTR & Conversion Rate to figure out if it makes more sense to test Ads or Landing Pages ● Test different value propositions of your product within the post’s text. ● Test if displaying the product’s price increases conversions or not. ● Split Test Newsfeed vs. Right Column. The more recognizable your brand is, the more effective the Right Column is.
  • 43. #thinkppc Promoters Goals Increase customer lifetime value: up-sell more products, increase loyalty, reduce churn, generate referrals. Ingredients Referral Programs, Special Offers, Early access to new products. Metric to monitor Customer Lifetime Value
  • 44. #thinkppc Actionable Strategy Design Make the copy fun and friendly, they’re loyal customers after all! Feature your logo in the ad to attract attention. Targeting Target Custom Audiences segmented by purchase history or customer value/lifecycle stage. Placement Mobile and Desktop + eMail Marketing Bid oCPM optimized for Conversions
  • 45. #thinkppc Adapt to your needs & market
  • 46. #thinkppc Caffeine for Facebook Ads Spending more than $2,000 in Facebook Ads? AdEspresso can save you time & money Get 30% off for 3 months: http://adespresso.com/join-hanapin
  • 47. #thinkppc PPC Retainers Need some assistance for your PPC? We offer on-going and one-time retainers. Learn More: http://www.hanapinmarketing.com/ppc-retainers/
  • 49. #thinkppc Thank you for attending our webinar! #thinkppc • Contact us Directly: » Hanapin Feedback: marketing@hanapinmarketing.com AdEpresso Feedback: massimo@adespresso.com