16. Fun. Be wacky, but not irresponsible.
Value for money. Be simple and clear, but never cheap.
Quality. Pay attention to detail, but don't be expensive for
the sake of it.
Innovation. Be willing to take risks.
Competitive challenge. Respond to our customer's needs.
Brilliant customer service. Hire empowered and
professional people.
19. is a pattern of shared basic assumptions
that was learned by a group as it solved its problems of
external adaptation and internal integration, that has worked
well enough to be considered valid and, therefore, to be
taught to new members as the correct way to perceive,
think, and feel in relation to those problems.
(Schein, 2004)
ORGANISATIONALCULTURE
51. WHEN WAS THE LAST TIME SOMEONE MADE
YOU FEEL ENCOURAGED, FREE TO CREATE,
EVEN ALLOWED TO TAKE A RISK?
WHEN IS THE NEXT TIME YOU WILL CREATE
THAT FEELING FOR SOMEONE ELSE?