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International Strategy of Kellogg’s
     Comparison Between UK and Taiwan
Kellogg’s Profile
   Founded in 1906 in US
   An American multinational producer of
    breakfast foods
   Marketed in 180 countries around the world
   ‘Ready to eat’ cereal dominates the market
   In 2006, sales revenue reached 10.6 billion
    dollars
   In 2007, they extend business to East Asia
   Investing heavily in its advertising
Countries' Profile
                                   UK                                                                 Taiwan
          60,943,912                                                                                     22,920,946
                                                                 Population
          (July 2008 est.)                                                                          (July 2008 est.)
          white 92.1%, black                                                                  Taiwanese (including
          2%,                                                          Ethnic                Hakka) 84%, mainland
          other 5.6% (2001                                             group                         Chinese 14%,
          census)                                                                                  indigenous 2%

          Christian 71.6%,                                                                   mixture of Buddhist and
          Muslim 2.7%, Hindu                                                                   Taoist 93%, Christian
          1%, other 1.6%,                                                                         4.5%, other 2.5%
          unspecified or none                                      Religions
          23.1% (2001
          census)
rces: CIA Worldfact https://www.cia.gov/library/publications/the-world-factbook/index.html
Countries' Profile
                                   UK                                                                      Taiwan
           constitutional
                                                                  Government                    multiparty democracy
           monarchy
           Developed, service
                                                                                                  Developed, import &
           industry plays                                             Economy
                                                                                                   export is important
           important role
                                                                       GDP
           $35,300 (2007 est.)                                                                    $29,800 (2007 est.)
                                                                    -per capita
           cereals, oilseed,
                                                                                                rice, corn, vegetables,
           potatoes,
                                                                   Agriculture                  fruit, tea; pigs, poultry,
           vegetables; cattle,
                                                                                                         beef, milk; fish
           sheep, poultry; fish
Sources: CIA Worldfact https://www.cia.gov/library/publications/the-world-factbook/index.html
Situation Analysis – Internal
Firm’s Competencies (Kellogg’s as a whole)
Corporate Level: Senior management vision is to be the
  market leader
 Strategic: to serve the need of the consumers and
  customers through the power of their employees and
  brands
 Long experience in global coordination and supply
  chain management
 Skilled staff, lots of training and promotional
  opportunities
Situation Analysis – External
       PEST Analysis

                                                 UK                            Taiwan

  Political/Legal                  Stable Political Environment
                                   with Strict Law
                                                                     Stable Political Environment
                                                                     with Less Strict Law
                                   Private enterprise                Foreign investment is
                                   encouraged                        welcomed
                                   Western Life-style                Eastern Life-style
  Socio-Cultural                   Have a tradition of eating        No such tradition, thus need
  Environment                      cereals as breakfast              to be persuaded by mass
                                                                     marketing campaign
                                   Economy is growing, but           Economy is growing, with a
  Economic                         facing a downturn                 good future outlook

                                   Good infrastructure and well      Good infrastructure and well
  Technological                    established channels of           established channels of
                                   distributions                     distributions



Sources: CIA Worldfact https://www.cia.gov/library/publications/the-world-factbook/index.html
Situation Analysis – External
          Industrial Analysis- Porter’s Five Forces Analysis

                                                     UK                               Taiwan

   Power of Buyers                                   High                              Medium


 Power of Suppliers                                  Low                                 Low

                                                   Low
      Threat of New                                                                    High
                                           Market is already very
        Entrants                               competitive
                                                                                     New market


Threat of Substitute                            Relatively low                     Relatively high
     Products

 Intensity of Rivalry                                High                              Medium



Sources: CIA Worldfact https://www.cia.gov/library/publications/the-world-factbook/index.html
SEGMENTATION and TARGETING
                              (UK)                  (Taiwan)
                                                  Ready to eat
      Product         Ready to eat Cereals
                                                    Cereals

    Demographic         Adults, Children,      Pre-school Children,
  (Age, sex, income   Elderly, Men, Women          Teenagers,
        group)         Middle-High income      Middle-high income


                                               Convenient, healthy




                       Nutritional, healthy,
     Behavioral             breakfast
                           Light snack
POSITIONING
             UK                          Taiwan

   Healthy, convenient         Healthy and nutritional
    breakfast food for the
    whole family                 western style breakfast
                                 for adults
   Low calorie breakfast
    food or snack food          Healthy and nutritious
                                 breakfast food for
                                 children
POSITIONING (Taiwan)
                                                     High Price

                                                                                  Q


                                                                              K
                                                                          G


                                                 C

  Low Quality                                V                                          High Quality



                                                                                      G - General Mills
                                                                                      K - Kellogg's
                                                                                      C - Cereal
                                                                                      V - Vita
                                                     Low Price                        Q - Quaker

Source from: http://www.vaughns-1-pagers.com/food/breakfast-cereals.htm
POSITIONING (UK)
                                                                  High Price




                                                                                                         K

                                                                                                 N
                                                                                          A

      Low Quality                                                                                                    High Quality

                                                                                                DC

                                                            w
                                                                                                         K - Kellogg’s
                                                                                                         N – Nestle
                                                                                                         A – Alpen
                                                                                                         DC – Dorset cereals
                                                                                                         W – Weetabix

                                                                         Low Price
Source from: http://academic.mintel.com/sinatra/oxygen_academic/search_results/show&/display/id=227674
Branding Strategies

                                                  UK                          Taiwan

           Branding                 Corporate Branding           Corporate Branding
           strategy




Source: Kellogg's UK http://www.kellogg.co.uk/ Kellogg's Taiwan http://www.kellogg.com.tw
Price Strategy

Taiwan                       UK
   Price reflects quality      Price reflects different
   Payment: cash                value
                                Payment: credit cards
Product Strategies

          Product development
          • Introduction of new product through innovation.



          Market development
          • Maintain global position



          Diversification
          • Introduction of new products to fit new
            customers needs
          • Discretionary modification


Sources: Kellogg Annual Report 2007 http://annualreport2007.kelloggcompany.com
UK
             Over 40 different types
             Covers most types of consumers
             Large packaging
             More focus on healthy diet
              in recent years




Source: Kellogg's UK http://www.kellogg.co.uk
Taiwan
   A new market for the company

   Only 5 types of product currently

   More focus on children and office workers




                              Source: Kellogg's Taiwan http://www.kellogg.com.tw
Products Differences
              between UK & Taiwan
            UK                             Taiwan
long                 Enter time                short
Over 40              Types of                 Only 5
                     product
All ages, but more     Target     Children and office
on healthy care      customers               people

Special K             Special        Black-Sesame
                      product
According to Hofstede, UK and TW are culturally Diametric



PDI Power Distance Index
IDV Individualism
MAS Masculinity
UAI Uncertainty Avoidance Index
LTO Long-Term Orientation



Kellogg's has adopted different approaches to market its
  products
 Differences: Marketing Strategies and Marketing Mix
 Similarities: Channel of Distribution
 Recommendation: Marketing Strategies are successful but
  need further improvement
Marketing Communication

              UK Kellogg’s                                          TAIWAN Kellogg’s

Promoting Campaigns                                    Promotion Campaigns
•Dropa dress size promotion                            •Sponsor baseball association
•Swimming coupons for children                         •Cartoon character ‘Donny’
                                                       •Free spa products with bulk
TV Advertising
                                                       order
•Focus on the health benefits of
cereals for breakfast                                  TV Advertising
                                                       •Colourful,      fun and memorable to
Online Special Offer
                                                       children
•Free    baseball cap
                                                       Online Game
                                                       •Obtain     free cereal

Source: Kellogg's UK http://www.kellogg.co.uk/ Kellogg's Taiwan http://www.kellogg.com.tw
Marketing Communication
           UK Kellogg’s                                     TAIWAN Kellogg’s

Sponsorship                                        Package
•Kellogg's
         sponsors the        •Carton character
Amateur Swimming Association Product Flavour
Product Diversification                            •Grain-black       sesame
•Dried    fruit bags




Source: Kellogg's UK http://www.kellogg.co.uk/ Kellogg's Taiwan http://www.kellogg.com.tw
UK and Taiwan Promotion
          Campaign: Weight Loss
Please watch the following TV commercial
UK: http://www.youtube.com/watch?v=evXhcJPDRvE
Taiwan: http://www.kellogg.com.tw/
UK Promotion Campaign: Swimming
coupons for children




Sources: Kellogg’s UK http://www.kelloggs.co.uk/whatson/swimming/
UK Online Promotion
    •   Collect 5 Coupons to receive free Baseball Cap



                                  Taiwan Online Game
    •   Obtain free cereal




Source: Kellogg's UK http://www.kellogg.co.uk/ Kellogg's Taiwan http://www.kellogg.com.tw
THANK YOU FOR YOUR
    ATTENTION

   ANY QUESTIONS?

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International marketing kellogs case

  • 1. International Strategy of Kellogg’s Comparison Between UK and Taiwan
  • 2. Kellogg’s Profile  Founded in 1906 in US  An American multinational producer of breakfast foods  Marketed in 180 countries around the world  ‘Ready to eat’ cereal dominates the market  In 2006, sales revenue reached 10.6 billion dollars  In 2007, they extend business to East Asia  Investing heavily in its advertising
  • 3. Countries' Profile UK Taiwan 60,943,912 22,920,946 Population (July 2008 est.) (July 2008 est.) white 92.1%, black Taiwanese (including 2%, Ethnic Hakka) 84%, mainland other 5.6% (2001 group Chinese 14%, census) indigenous 2% Christian 71.6%, mixture of Buddhist and Muslim 2.7%, Hindu Taoist 93%, Christian 1%, other 1.6%, 4.5%, other 2.5% unspecified or none Religions 23.1% (2001 census) rces: CIA Worldfact https://www.cia.gov/library/publications/the-world-factbook/index.html
  • 4. Countries' Profile UK Taiwan constitutional Government multiparty democracy monarchy Developed, service Developed, import & industry plays Economy export is important important role GDP $35,300 (2007 est.) $29,800 (2007 est.) -per capita cereals, oilseed, rice, corn, vegetables, potatoes, Agriculture fruit, tea; pigs, poultry, vegetables; cattle, beef, milk; fish sheep, poultry; fish Sources: CIA Worldfact https://www.cia.gov/library/publications/the-world-factbook/index.html
  • 5. Situation Analysis – Internal Firm’s Competencies (Kellogg’s as a whole) Corporate Level: Senior management vision is to be the market leader  Strategic: to serve the need of the consumers and customers through the power of their employees and brands  Long experience in global coordination and supply chain management  Skilled staff, lots of training and promotional opportunities
  • 6. Situation Analysis – External PEST Analysis UK Taiwan Political/Legal Stable Political Environment with Strict Law Stable Political Environment with Less Strict Law Private enterprise Foreign investment is encouraged welcomed Western Life-style Eastern Life-style Socio-Cultural Have a tradition of eating No such tradition, thus need Environment cereals as breakfast to be persuaded by mass marketing campaign Economy is growing, but Economy is growing, with a Economic facing a downturn good future outlook Good infrastructure and well Good infrastructure and well Technological established channels of established channels of distributions distributions Sources: CIA Worldfact https://www.cia.gov/library/publications/the-world-factbook/index.html
  • 7. Situation Analysis – External Industrial Analysis- Porter’s Five Forces Analysis UK Taiwan Power of Buyers High Medium Power of Suppliers Low Low Low Threat of New High Market is already very Entrants competitive New market Threat of Substitute Relatively low Relatively high Products Intensity of Rivalry High Medium Sources: CIA Worldfact https://www.cia.gov/library/publications/the-world-factbook/index.html
  • 8. SEGMENTATION and TARGETING (UK) (Taiwan) Ready to eat Product Ready to eat Cereals Cereals Demographic Adults, Children, Pre-school Children, (Age, sex, income Elderly, Men, Women Teenagers, group) Middle-High income Middle-high income Convenient, healthy Nutritional, healthy, Behavioral breakfast Light snack
  • 9. POSITIONING UK Taiwan  Healthy, convenient  Healthy and nutritional breakfast food for the whole family western style breakfast for adults  Low calorie breakfast food or snack food  Healthy and nutritious breakfast food for children
  • 10. POSITIONING (Taiwan) High Price Q K G C Low Quality V High Quality G - General Mills K - Kellogg's C - Cereal V - Vita Low Price Q - Quaker Source from: http://www.vaughns-1-pagers.com/food/breakfast-cereals.htm
  • 11. POSITIONING (UK) High Price K N A Low Quality High Quality DC w K - Kellogg’s N – Nestle A – Alpen DC – Dorset cereals W – Weetabix Low Price Source from: http://academic.mintel.com/sinatra/oxygen_academic/search_results/show&/display/id=227674
  • 12. Branding Strategies UK Taiwan Branding Corporate Branding Corporate Branding strategy Source: Kellogg's UK http://www.kellogg.co.uk/ Kellogg's Taiwan http://www.kellogg.com.tw
  • 13. Price Strategy Taiwan UK  Price reflects quality  Price reflects different  Payment: cash value  Payment: credit cards
  • 14. Product Strategies Product development • Introduction of new product through innovation. Market development • Maintain global position Diversification • Introduction of new products to fit new customers needs • Discretionary modification Sources: Kellogg Annual Report 2007 http://annualreport2007.kelloggcompany.com
  • 15. UK  Over 40 different types  Covers most types of consumers  Large packaging  More focus on healthy diet in recent years Source: Kellogg's UK http://www.kellogg.co.uk
  • 16. Taiwan  A new market for the company  Only 5 types of product currently  More focus on children and office workers  Source: Kellogg's Taiwan http://www.kellogg.com.tw
  • 17. Products Differences between UK & Taiwan UK Taiwan long Enter time short Over 40 Types of Only 5 product All ages, but more Target Children and office on healthy care customers people Special K Special Black-Sesame product
  • 18. According to Hofstede, UK and TW are culturally Diametric PDI Power Distance Index IDV Individualism MAS Masculinity UAI Uncertainty Avoidance Index LTO Long-Term Orientation Kellogg's has adopted different approaches to market its products  Differences: Marketing Strategies and Marketing Mix  Similarities: Channel of Distribution  Recommendation: Marketing Strategies are successful but need further improvement
  • 19. Marketing Communication UK Kellogg’s TAIWAN Kellogg’s Promoting Campaigns Promotion Campaigns •Dropa dress size promotion •Sponsor baseball association •Swimming coupons for children •Cartoon character ‘Donny’ •Free spa products with bulk TV Advertising order •Focus on the health benefits of cereals for breakfast TV Advertising •Colourful, fun and memorable to Online Special Offer children •Free baseball cap Online Game •Obtain free cereal Source: Kellogg's UK http://www.kellogg.co.uk/ Kellogg's Taiwan http://www.kellogg.com.tw
  • 20. Marketing Communication UK Kellogg’s TAIWAN Kellogg’s Sponsorship Package •Kellogg's sponsors the •Carton character Amateur Swimming Association Product Flavour Product Diversification •Grain-black sesame •Dried fruit bags Source: Kellogg's UK http://www.kellogg.co.uk/ Kellogg's Taiwan http://www.kellogg.com.tw
  • 21. UK and Taiwan Promotion Campaign: Weight Loss Please watch the following TV commercial UK: http://www.youtube.com/watch?v=evXhcJPDRvE Taiwan: http://www.kellogg.com.tw/
  • 22. UK Promotion Campaign: Swimming coupons for children Sources: Kellogg’s UK http://www.kelloggs.co.uk/whatson/swimming/
  • 23. UK Online Promotion • Collect 5 Coupons to receive free Baseball Cap Taiwan Online Game • Obtain free cereal Source: Kellogg's UK http://www.kellogg.co.uk/ Kellogg's Taiwan http://www.kellogg.com.tw
  • 24. THANK YOU FOR YOUR ATTENTION ANY QUESTIONS?