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UK & US Approaches to
Office Ergonomics
Implications for Global Companies

Guy Osmond
OF11
Guy Osmond
Managing Director

www.ergonomics.co.uk
Guy Osmond
Managing Director

A Personal View
• Ergonomics Landscape
• Regulation vs. Workers’ Comp

• Similarities and differences
• More about the UK/Europe
– Training
– Corporate Culture

• The future
• Free tools
Guy Osmond
Managing Director

• Who?
• What?
• Why?
Who?
• Dropped out of university in my 2nd year
• In business since 1975
• Wine bar, Property development,
Children’s clothes shop, Slot machines,
Satellite TV
• In Workplace Ergonomics since 1992
• Mensa member since 1996
• Married since 1982 with one son
Who?
What?
The UK’s most knowledgeable
supplier of innovative products and
services to improve workplace
wellbeing and productivity
Why?
It’s about the outcome
… not the sale
Google: guy osmond
Thanks to …
•
•
•
•
•
•
•

Peter Budnick
Michael Craggs
James Golden
Alan Hedge
Ira Janowitz
Rani Lueder
Eileen Vollowitz
UK & US Approaches to
Office Ergonomics
Implications for Global Companies
So who are you???
•
•
•
•
•

From the US?
From Canada?
From Europe?
From the rest of the world?
More than 5 years in workplace
ergonomics?
UK & Europe
Ergonomics Landscape
• Regulation
• Keyboard Trays
Population
313m

Population
739m
Regulation
• Health & Safety (Display Screen
Equipment) Regulations 1992

• Health & Safety (Display Screen
Equipment) Regulations 1992
as amended by the Health &
Safety (Miscellaneous
Amendments) Regulations 2002
bit.ly/dse-regs
Regulation
Regulation 2: Analysis of workstations to assess
and reduce risks
(1) Every employer shall perform a suitable and sufficient
analysis of those (DSE) workstations …
… for the purpose of assessing the health and safety risks
to which those persons are exposed in consequence of that
use.
(3) The employer shall reduce the risks identified in
consequence of an assessment to the lowest extent
reasonably practicable.
Regulation
•
•
•
•
•
•
•
•
•
•
•

Adequate lighting
Adequate contrast, no glare or distracting reflections
Distracting noise minimised
Leg room and clearances to allow postural changes
Window covering if needed to minimise glare
Software: appropriate to task, adapted to user, providing feedback
on system status, no undisclosed monitoring
Screen: stable image, adjustable, readable, glare/reflection-free
Keyboard: usable, adjustable, detachable, legible
Work surface: with space for flexible arrangement of equipment and
documents; glare-free
Chair: stable and adjustable
Footrest if user needs one
Regulation

© Health and Safety Executive
Workers’ Comp
• No equivalent EU
process
• UK litigation exists but
only as the last (not first)
resort
• Individual outcomes in
the U.S. much more
product focussed
EU Individual Assessment
•
•
•
•

Standard workstation assessment
Escalation trigger
Enhanced assessment
Recommendations
– Training
– Job changes
– Products
Psycho-social issues
• Stress not compensable in the US
• Stress-related illness now a major
issue in the UK
– Job security
– Smart Working
– Workload
Productivity >>>

Presenteeism
What you are seeing if you
only measure absenteeism

Unmeasured lost productivity

Presenteeism cost =
1.5 to 3 x cost of absenteeism
What is actually happening

http://bit.ly/PresExplained

Time >>>
Products
• Asking the right questions
• It must be ergonomic: it says so on the
box!
• Which manufacturer’s brochures did you
learn ergonomics from?
• WoW Factor Test
• Awesomeness Test
www.prankpack.com
Products
Training

ergoergo.info
Cost vs. Investment
Corporate Culture

C
Cost
CATNAP

R
Corporate Culture
Doing it because
they must

C
Cost
CATNAP

Doing it because
they know it’s right

R
ROI
Corporate Culture
• Open plan (collaborative working)
– Bench desking
– Breakout – touchdown – meeting rooms - pods
– Acoustics

• Smart/Agile/Flexible/Mobile Working
– Home working, hot desks

bit.ly/SWhandbook
Corporate Culture
• Wellbeing
– Stress not compensable
– Resilience to support change management

• Engagement
–
–
–
–
–
–

Ergonomists
Health & Safety
Occupational Health
HR
Wellness/Wellbeing
Diversity & Inclusion
Image: advisorone.com
The Future
• BYOD - Smartphones and tablets
– Wearable technology/internet of things
The Future
• Millennials
– Always connected

bit.ly/boom-mill
The Future
• Smart Chair
– Predicting sitting behaviour with psychometrics?
Guy Osmond
Managing Director

www.osmondgroup.co.uk

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UK & US Approaches to Office Ergonomics